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Customer Journey Map

Free google slides theme, powerpoint template, and canva presentation template.

Prepare for your next meeting an appealing presentation where you show the customer journey, that is, what path your customers follow from the point when they're interested in your product until they purchase it. We're offering you timelines, roadmaps, tables and many other resources so you can decide the best marketing strategy.

Features of these infographics

  • 100% editable and easy to modify
  • 30 different infographics to boost your presentations
  • Include icons and Flaticon’s extension for further customization
  • Designed to be used in Google Slides, Canva, and Microsoft PowerPoint and Keynote
  • 16:9 widescreen format suitable for all types of screens
  • Include information about how to edit and customize your infographics

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Customer Journey Maps & Infographics presentation template

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Linear Style Customer Journey Infographics presentation template

Customer Journey Map Template Slide Template

Customer journey maps give insight into how your customers interact with your brand throughout the sales process. They show what actions your users take before, during, and after conversion, often with the help of timeline-esque visuals. Each action is displayed as a part of a story which makes it easy to plan out your brand touch-points as well as empathize with your users. 

Use Beautiful.ai’s customer journey map templates to showcase your customer’s story in simple, sleek layouts. Creating a customer journey is a fundamental first step to determining precisely when and where your brand should interact with your target audience. Building one will allow you to curate your brand touch-points so that each interaction an individual has with your brand is positive and memorable.

A buyer journey template like this will help you:

  • Visualize customer behavior 
  • Understand your sales process
  • Identify barriers to conversion
  • Differentiate your user personas 

Pro tips for customer journey mapping

Here are a few things to keep in mind when putting your customer journey mapping examples together:

journey map slide

Align your customer journey with one of your customer profiles

‍ Before you can create a great journey map, you need to know who your customers are and why they take each action they choose. Refer to your customer profiles or imagine how your target audience would think when developing each point on your user journey.

Craft a story

Similar to a project roadmap template, buyer journey templates use the flow of time as an x-axis, just like a timeline. This versatile format is easy to understand and lends itself to telling a story. Tell the story of your users and how they interact with your brand to engage your audience.

Make each journey step stand out visually

Highlight each step of your user journeys with a clever icon or colorful image. Beautiful.ai lets you choose from a library full of free icons or upload your own images.  ‍

Avoid unnecessary details

In most cases, customer journey maps shouldn’t get too granular. They need to show each step of the process your users go through before, during, and after purchase or conversion. Added details should be related to user actions and apply to an entire group of users, usually one of your target audiences.

EASILY ADD AND REARRANGE POINTS

Easily reorganize journey steps with a simple drag and drop function. Reposition any point of your customer journey easily and without tedious copying, pasting, and aligning.

SWITCH BETWEEN DIFFERENT LOOKS

Experiment with new layouts, icons, colors, and more with Beautiful.ai’s variation tools - all without restarting your customer journey map.

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Customer Journey Map PowerPoint & Google Slides Presentation Templates

Customer journey PowerPoint template collections are widely used by entrepreneurs, marketing managers, and product managers to tell the story of their customer’s experiences. You can also leverage the use of PowerPoint themes to create effective customer journey maps. Journey mapping can be shown in creative ways to show your user’s experience and emotions through each touchpoint with the brand/business. Our customer journey map PPT template is compatible with Google Slides and MS PowerPoint.

  •   Customer Journey Map Timeline - 4x3  –  $4.99
  •   Customer Journey Map Timeline - 16x9  –  $4.99

journey map slide

Customer Journey Map Timeline Template for MS PowerPoint & Google Slides

Customer Journey Map Timeline Template for MS PowerPoint & Google Slides The Customer Journey Map Timeline PowerPoint Template is perfect for....

  •   Customer Journey Roadmap Template - 4x3  –  $6.99
  •   Customer Journey Roadmap Template - 16x9  –  $6.99

Customer Journey Roadmap PowerPoint & Google Slides Template

Customer Journey Roadmap PowerPoint & Google Slides Template

Customer Journey Roadmap PowerPoint & Google Slides Template Understanding customers is a very important aspect of a business. Our Customer J....

  •   Customer Journey Roadmap Template-4x3  –  $6.99
  •   Customer Journey Roadmap Template-16x9  –  $6.99

Customer Journey Roadmap PowerPoint & Google Slides Template 2

Customer Journey Roadmap PowerPoint & Google Slides Template 2

This customer journey roadmap template helps you effectively represent each step of your customer journey, like Awareness, Consideration, Decisio....

  •   Customer Journey PowerPoint Template 1 - 4x3  –  $6.99
  •   Customer Journey PowerPoint Template 1 - 16x9  –  $6.99

Customer Journey PowerPoint Template 1

Customer Journey PowerPoint Template 1

Customer Journey 1 Presentation Template Use this Customer Journey 1 PowerPoint template to create visually appealing presentations in any profes....

  •   Customer Journey PowerPoint Template 2 - 4x3  –  $6.99
  •   Customer Journey PowerPoint Template 2 - 16x9  –  $6.99

Customer Journey 2 PowerPoint Template

Customer Journey 2 PowerPoint Template

The Customer Journey 2 PowerPoint template is valuable for businesses to understand and visualize their customers’ experience throughout th....

  •   Online Purchase Customer Journey-4x3  –  $6.99
  •   Online Purchase Customer Journey-16x9  –  $6.99

Online Purchase Customer Journey PowerPoint Template

Online Purchase Customer Journey PowerPoint Template

Online Purchase Customer Journey Presentation Template Use this Online Purchase Customer Journey PowerPoint template to create visually appealing....

  •   Puzzle PowerPoint Diagram 5 - 4x3  –  $6.99
  •   Puzzle PowerPoint Diagram 5 - 16x9  –  $6.99

Puzzle Diagram 5 PowerPoint Template

Puzzle Diagram 5 PowerPoint Template

About Puzzle Diagram 5 PowerPoint Templates With the help of this Puzzle Diagram 5 PowerPoint template slide, you can demonstrate annual mileston....

  •   Product Vision Board Template 1 - 4x3  –  $6.99
  •   Product Vision Board Template 1 - 16x9  –  $6.99

Product Vision Board PowerPoint Template 1

Product Vision Board PowerPoint Template 1

Product Vision Board PowerPoint Template 1 Designed by experts, our product vision board template helps you showcase various aspects of a product....

  •   Sprial Customer Journey PowerPoint Template 1 - 4x3  –  $6.99
  •   Sprial Customer Journey PowerPoint Template 1 - 16x9  –  $6.99

Customer Journey Map PowerPoint Template

Customer Journey Map PowerPoint Template

Customer Journey Map Powerpoint Template Customer Journey Map Powerpoint Template helps you represent each step of your customer journey in a Hor....

  •   Animated-Customer-Journey-Executive-Summary-1 - 4x3  –  $9.99
  •   Animated-Customer-Journey-Executive-Summary-1 - 16x9  –  $9.99

Animated Customer Journey Executive Summary PowerPoint Template

Animated Customer Journey Executive Summary PowerPoint Template

Animated Customer Journey Executive Summary Presentation Template Use this Animated Customer Journey Executive Summary PowerPoint template to cre....

  •   Customer-Chain-Process-PowerPoint-Template - 4x3  –  $5.99
  •   Customer-Chain-Process-PowerPoint-Template - 16x9  –  $5.99

Customer Chain Process PowerPoint Template

Customer Chain Process PowerPoint Template

Customer Chain Process Presentation Template Use this Customer Chain Process PowerPoint template and Google Slides theme to create visually appea....

  •   Patient-Journey-Map-PowerPoint-Template - 4x3  –  $4.99
  •   Patient-Journey-Map-PowerPoint-Template - 16x9  –  $4.99

Patient Journey Map PowerPoint Template

Patient Journey Map PowerPoint Template

Patient Journey Presentation Template Use this Patient Journey PowerPoint template and Google Slides theme to create visually appealing presentat....

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How do you define a customer journey map.

A customer journey map is defined as different stages a user goes through when engaging with the organization.  The customer journey PPT template uses a series of visuals to tell a storyline. Every interaction your customer has with your service, brand, or product is visually depicted in this narrative. When you define the customer journey and work to improve it by giving your customers information about your service that will aid them in the purchasing process, you are creating a customer journey map. This type of analysis is beneficial for businesses and startups since it can show you precisely who to target and how they convert into customers.

What Are The Different Types Of Consumer Journey Map PPT Templates?

There are 4 different types of customer journey slide template:

  • Current State:  These journey maps show what your customers do and feel as they interact with your brand today.
  • Future State:  These journey maps show what your customers will do and feel as they interact with your brand at some point in the future.
  • Service Blueprint:  Journey blueprints can help you identify and  examine the root causes  of existing customer pain points.
  • Day In The Life:  These maps highlight pain points in consumers’ lives, they are best suited for driving innovation through addressing unmet customer needs.

What Are The 7 Steps To Map The Consumer Journey?

Here are the 7 steps to effectively map the consumer journey:

  • Collect data from your customers
  • Define your personas and their goals
  • Define different stages of your customer journey
  • Specify your customer’s actions, thinking, and emotions
  • Define key highlights of your brand
  • Write down the opportunities for improvement
  • Prioritize and execute changes

What Are The Touchpoints In Customer Journey Mapping?

A touchpoint is where your customers interact with your brand that might change the way your customer feels about your brand, product, or service. Understanding each touchpoint in your user journey map means that you can design better customer experiences.

How To Design A PowerPoint Customer Journey Map Template?

Use customer experience journey map template collection to help save time in building presentations.  From the editable text to infographic presentations  we possess all the necessary features needed to build a customer journey map diagram. Our templates are compatible with PowerPoint and Google Slides.

What Are The Different Uses Of Buyer Journey Maps?

Our collection of free customer journey map ppt template can be used to:

  • Analyze a customer’s interaction with your business.
  • Identify opportunities to develop an emotional connection between the customers and the brand.
  • Understand customers’ needs at different stages of buying funnel and develop strategic priorities to maximize sales efficiency.

What Is The Difference Between Customer Experience And Customer Journey?

Customer journey is the representation of touchpoints your customer engages with your brand. You can use an editable customer journey map template to highlight the visual interpretation of customers’ relationships with your organization, service, or brand over time and across different channels. However, customer experience is how your customers feel about the whole process. Customer experience dives much deeper into each touchpoint and uncovers a whole new experience and emotions of each touchpoint and the transitions in between. You can use our  customer journey presentation template to create an engaging customer journey mapping.

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Customer Journey Map Templates

Embarking on the customer experience journey? A customer journey map is a visual tool that captures every touchpoint, emotion, and decision a customer makes with your brand. It’s the roadmap to understanding your client’s needs and improving their overall experience. Here, we offer both free and premium templates to help you design the perfect map.

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Customer Journey CJM or Customer Experience for PowerPoint, Google Slides and Keynote

Why Use a Customer Journey Map Template?

  • Visual Representation : A journey map is a visual representation of the customer’s interaction with your service or product. It provides a clear picture of the customer’s journey from awareness to loyalty.
  • Identify Touchpoints : Mapping out the customer journey helps in pinpointing customer touchpoints. These are crucial moments when customers interact with your brand, and they can make or break their experience.
  • Enhance Customer Experience : Customer journey maps help businesses understand the needs and pain points of their current customer base. This knowledge can lead to significant improvements in the buying journey.

Explore Our Templates

Whether you’re looking for a PowerPoint PPT and PPTX, Keynote, or Google Slides presentation template, we’ve got you covered. Our collection includes:

  • Editable designs: Customize to fit your brand’s style and message.
  • Free customer journey map templates: Perfect for those just starting out or on a tight budget.
  • Advanced templates and examples: For businesses looking to dive deep into customer experience analysis.

Benefits of Customer Journey Mapping

1. Comprehensive Customer Insight

  • Understanding the Customer: At the heart of every customer journey map lies a detailed diagram that provides insights into every stage of the customer journey. From the initial awareness phase to the final purchase, businesses can visualize the entire flow. This chart or table not only showcases the path a customer takes but also highlights key customer touchpoints and interactions.
  • Diverse Templates for Varied Needs: Whether you’re looking for a basic layout or a more intricate empathy map, there are various types of customer journey maps available. Some popular formats include infographics, flowcharts, and funnels. For international businesses, we offer plantilla gratis, vorlage kostenlos, and klantreis präsentation templates to cater to diverse audiences.

2. Feedback-Driven Improvement

  • Integrating Customer Feedback: One of the primary benefits of customer journey mapping is the ability to seamlessly integrate customer feedback. This feedback, often represented in the form of comments, ratings, or clipart symbols, provides a direct line to what customers truly desire. By understanding their needs, businesses can refine their services, ensuring they cater to both existing customer bases and potential clients.
  • Sample Touchpoints and Interactions: Our customer journey map example templates come equipped with sample touchpoints and interactions. These serve as a guide, helping businesses understand common paths consumers take and the decisions they make at various stages of the journey.

3. Expert Support and Guidance

  • Dedicated Customer Support: Our customer support team is always on standby, ready to assist you as you create your own customer journey. Whether you’re crafting a map from scratch or using one of our templates, we’re here to help.
  • Guided Mapping Process: For those new to the customer journey mapping process, we offer guidance on how to build your customer journey map effectively. This includes understanding consumer behaviors, identifying key customer personas, and ensuring every aspect of your customer journey is captured.

4. Versatility and Adaptability

  • Adaptable for Various Industries: Whether you’re in retail, healthcare (catering to patients), or any other sector, our maps are versatile. They can be tailored to suit the unique journey your customers undertake.
  • Tools and Resources: From power präsentation tools to cjm flowchart software, we provide a range of resources to help businesses create customer journey maps that resonate.

Well-structured customer journey map is an invaluable tool for businesses. It offers a deep dive into the customer’s experience, ensuring businesses can cater to their needs effectively and efficiently. Whether you’re just starting out or looking to refine your existing map, our resources and support will ensure you’re on the right path.

Download and Get Started

Ready to create a customer journey map? Download our free customer journey map template or explore our premium options. Remember, a well-crafted map can help in shaping the best user experience for your audience. Dive in and start mapping your customer’s journey today!

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Home PowerPoint Templates Diagrams Simple Customer Journey Map Slide Template

Simple Customer Journey Map Slide Template

Our Simple Customer Journey Map Slide Template provides easily editable slides to organize various components of a customer journey map. A customer journey map consists of five stages of customer experience as they become buyers from prospect users. For instance, lead generation through multiple marketing tracks comes under the first step of the customer journey, i.e., Awareness . After the awareness stage, the users flow through the further steps of the purchase funnel, i.e., consideration, acquisition, service, and loyalty to become the permanent customers of the brand. So, this PowerPoint diagram enables the presenters to list several factors like touchpoints, pain points, solutions, and user actions at each stage of the customer journey map.

The customer journey mapping is done according to the user personas created for the target market. It helps professionals to illustrate each factor involved in this process of making a purchase. So, this diagram shows the five phases of the customer journey arranged in a horizontal row. The design of the slides is professional, and each map segment is represented by an oval shape. Presenters can gather the data on customer experience at each interaction with the brand and list the key points using the provided bullet points with each segment. After the first one, the following slides highlight each map segment individually using distinct colors. It helps presenters to discuss every step with more focus. The appealing color gradients and horizontal arrangement of map sections make this template engaging and easy to understand.

So, you can download the Simple Customer Journey Map Slide Template to showcase the details of your customer journey in a presentable way. This PPT template is entirely editable, i.e., presenters can change the color scheme, font style, and tiles. Alternatively, you can also download our Free Simple Customer Journey Map Slide Template to outline the details of your customer journey map.

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Must-have User Journey Map Templates with Examples and Samples

Must-have User Journey Map Templates with Examples and Samples

Deepika Dhaka

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When you think about Apple, Netflix, Zappos, and Amazon, pause and reflect on what makes them your favorites beyond their fantastic products and services. Undoubtedly, it's the exceptional customer experience they deliver. It's their dedication to customer-centricity that shapes unforgettable user journeys.

Let’s take the example of an iPhone. Apple creates a remarkable experience throughout the customer journey. It begins right from the exploration phase (featuring a user-friendly website). It continues till the communication of product delivery (engaging email and SMS updates after or during the purchase decision). An essential part of the journey, which people often don’t realize, is when you open a new iPhone. Even though it only takes a few seconds to lift the lid, it's filled with excitement, anticipation, and happiness. This moment is a big part of what makes buying the iPhone enjoyable. And not to forget, people enthusiastically share "Unboxing iPhone" moments through reels and stories, underscoring the profound impact of a user journey.

Crafting and communicating a map, therefore, is crucial for optimizing sales and marketing processes. But how can you create one that addresses the pain points and creates a loyal fanbase and returning clients? 

If you're a marketing or sales professional or a UX designer tasked with sculpting an offline or online user journey map for your organization, our solution awaits you— the User Journey Map Templates. 

Explore these Pain Point Templates to identify and resolve business and customers problems

User Journey Map Templates to Create Memorable Customer 

ExperiencesRevolutionize your customer insights with our cutting-edge User Journey Map Template—a strategic resource for effective user interactions. From initial engagement to ultimate conversion, this template presents a visual storyline of emotions, requirements, and touchpoints, directing your business strategies toward unprecedented achievements. Harness the power of personalized engagement, fine-tune pain points, and cultivate loyal customer relationships.

The unique part?  The 100% customizable nature of the templates provides you with the desired flexibility to edit your presentations. The content-ready slides give you the much-needed structure. 

 Let’s begin!

Template 1: End-User Journey Mapping PowerPoint Presentation

Introducing a comprehensive solution for all your user journey mapping requirements. This all-inclusive toolkit is designed to assist you in creating and conveying crucial aspects, such as comprehending the customer mapping process, essential statistics, and mapping elements. It will lead you through the stages, steps, and layers of user journey mapping while showcasing touchpoints. With its content-rich tables, graphs, flowcharts, and other visuals, this PowerPoint Presentation guarantees a seamless experience. Download it now!

End-User Journey Mapping PowerPoint Presentation

Download this template

(Explore these Improvement Plan Templates providing a structured roadmap for setting goals, implementing actions, and monitoring progress to enhance performance and foster a culture of continuous improvement.)

Template 2: User Journey Mapping for Software Development

Initiating your software development journey begins with crafting a precise User Journey Map. Start on the right foot with our PowerPoint Slide, offering a structured flowchart for team onboarding, customer onboarding, and user activities. It also incorporates a section outlining software user tasks like creating logins, verifying customer details, and inviting colleagues to the portal. You can tailor the journey on this slide to meet your client's specific needs. Get it now!

User Journey Mapping for Software Development

Template 3: Addressing User Journey Based on Customer Requirement

This PPT Slide portrays a user journey the project manager can use to map the customer journey across stages. It also includes details about the channels and critical metrics. Encompassing five stages, this template is a great option to educate and entice your audience. Use this template to document Awareness, Consideration, Convert, and Loyalty information and highlight the channels and critical metrics to incorporate.  Grab it now to reap its full benefits.

Addressing User Journey Based on Customer Requirement

Template 4: Multiple User Journey Map PPT Slide

For those seeking to showcase the journeys of multiple users on a single page, this PPT Slide is the perfect choice. It allows you to emphasize the journey starting with user sign-up, progressing through onboarding, and then monitoring the following behavior  — whether the user abandons the tools, continues as a free user, or upgrades instantly. It's a foolproof method for presenting user journeys based on which you can make strategic decisions. Download it today!

Multiple User Journey Map PPT Slide

Chart Success with Precision

Now you know that the User Journey Map is the backbone of differentiating your brand from the rest.  Each touch point with the customer matters whether it be early in the journey or towards the end. Customers value and appreciate a consistent journey, and yours can be a brand that does this exceptionally well. Simply download these popular User Journey Map Templates and gain raving fans and repeat customers.

PS. Explore this handy guide with the most popular Customer Journey Map Templates , with content-ready samples and examples.

FAQs on User Journey Map

What is a user journey map.

A user journey map is a visual representation that illustrates the steps, experiences, emotions, and touchpoints a user goes through when interacting with a product, service, or system. It helps organizations understand and optimize the user's experience.

How do I create a user journey map?

Creating a user journey map involves several steps:

Define Your User Persona : Start by identifying your target user or customer persona.

Research and Data Collection: Gather data on user behavior, pain points, and emotions.

Map the Journey: Create a visual representation of the user's experience, including stages, touchpoints, and emotions.

Identify Pain Points and Opportunities: Analyze the map to pinpoint areas for improvement and opportunities to enhance the user experience.

Implement Changes: Develop strategies and initiatives to address the identified issues and improve the user journey.

Test and Iterate: Continuously test and refine the user journey map based on user feedback and evolving needs.

What are the four stages of journey mapping?

The 4 stages of journey mapping typically include:

Research: Gather data about user behavior, needs, and pain points through methods like surveys, interviews, and analytics.

Mapping: Create a visual representation of the user journey, highlighting key touchpoints and emotions.

Analysis: Analyze the map to identify pain points and opportunities for improvement.

Implementation: Based on the insights gained, develop and execute strategies to enhance the user experience.

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Features of this template:.

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  3. Customer Journey Map for Google Slides and PowerPoint

    Free Google Slides theme, PowerPoint template, and Canva presentation template. Prepare for your next meeting an appealing presentation where you show the customer journey, that is, what path your customers follow from the point when they're interested in your product until they purchase it. We're offering you timelines, roadmaps, tables and ...

  4. Journey Mapping PowerPoint Templates

    Download journey mapping templates for PowerPoint and Google Slides. Our 100% editable journey mapping slides and templates for presentations can help to prepare awesome presentations visualizing a customer journey. A journey slide can be used to represent a variety of journey concepts, for example, to visualize the flow of the user in a new SaaS platform, or as part of a brick and mortar ...

  5. Customer Journey Map Template Slide

    Use Beautiful.ai's customer journey map templates to showcase your customer's story in simple, sleek layouts. Creating a customer journey is a fundamental first step to determining precisely when and where your brand should interact with your target audience. Building one will allow you to curate your brand touch-points so that each ...

  6. Journey PowerPoint Templates & Presentation Slides

    Embark on a successful presentation project with 100% editable journey slides and journey templates for PowerPoint & Google Slides presentations. These journey templates for presentations are the perfect visual aids for showcasing progress, workflow, and business goals. From project planning to customer journey maps and product roadmaps, our ...

  7. Customer Journey Map Templates for PowerPoint & Google Slides

    Below are 7 steps to map your customer journey: Identify the customer personas: Understand the different types of customers you have and their needs and goals. Define the journey stages: Break down the journey into stages, such as awareness, consideration, and purchase. Gather data: Collect data on customer interactions and experiences at each ...

  8. Free Customer Journey Map PPT Templates and Google Slides

    Step into your customer's shoes with our customer journey maps PowerPoint templates and Google Slides Themes. Present every touchpoint, from the first interaction to ongoing engagement. Crafted for clarity and fully customizable, these free templates translate complex journeys into captivating visual narratives. Present Your Customer's Path ...

  9. Customer Journey Map Template PPT

    The slide featuring four boxes complements this 4-step journey map. You can use both to provide a complete analysis of the customer journey. Customer Experience Journey Map PPT Slide. Customer Journey Maps are extremely useful for improving digital experiences. For example: shopping in an online store. The analytics of a site contains lots of ...

  10. Pastel Minimal Customer Journey Maps & Infographics

    Free Google Slides theme, PowerPoint template, and Canva presentation template. Craft the perfect story for your customer's experience with our sleek PowerPoint and Google Slides template, ideal for marketing gurus and design wizards aiming to showcase the customer journey in style.

  11. Top 10 Customer Journey Map Examples with Templates and Samples

    Template 4: Customer Journey Mapping Example. Introducing a well-structured template for a customer journey map in software. This template illustrates stages of the customer lifecycle, namely pre-sales, onboarding, education, and support, and highlights the corresponding touch points and related frustrations.

  12. Customer Journey Map PowerPoint & Google Slides ...

    There are 4 different types of customer journey slide template: Current State: These journey maps show what your customers do and feel as they interact with your brand today. Future State: These journey maps show what your customers will do and feel as they interact with your brand at some point in the future. Service Blueprint: Journey blueprints can help you identify and examine the root ...

  13. 40+ Customer Journey Map Templates

    Download our free customer journey map template or explore our premium options. Remember, a well-crafted map can help in shaping the best user experience for your audience. Dive in and start mapping your customer's journey today! 40+ Free and Premium Customer Journey Map Templates for PowerPoint PPT, Google Slides and Keynote. Easy to Edit.

  14. 6 Customer Journey Maps You Can Swipe

    4. Customer Life Journey PowerPoint Diagram. This is the first of a four-part PowerPoint presentation of a simple customer journey map. The first slide shows the customer engagement process from the identification of a need, through the research and purchasing steps and then the post-purchase steps.

  15. Free Simple Customer Journey Map Slide Template

    The Free Simple Customer Journey Map Slide Template represents the sequential array of steps followed by the buyers as they come across and communicate with the brand. A customer journey map traces those steps mentioning the respective touchpoints and the customer's feelings. Through this journey mapping, professionals can have a closer of view of the process and devise strategies to improve ...

  16. Simple Customer Journey Map Slide Template

    Our Simple Customer Journey Map Slide Template provides easily editable slides to organize various components of a customer journey map. A customer journey map consists of five stages of customer experience as they become buyers from prospect users. For instance, lead generation through multiple marketing tracks comes under the first step of ...

  17. Customer Journey Powerpoint Templates and Google Slides Themes

    SlidesCarnival templates have all the elements you need to effectively communicate your message and impress your audience. Download your presentation as a PowerPoint template or use it online as a Google Slides theme. 100% free, no registration or download limits. Download these customer journey templates to visualize and optimize your customer ...

  18. Must-have User Journey Map Templates with Examples and Samples

    Template 2: User Journey Mapping for Software Development. Initiating your software development journey begins with crafting a precise User Journey Map. Start on the right foot with our PowerPoint Slide, offering a structured flowchart for team onboarding, customer onboarding, and user activities. It also incorporates a section outlining ...

  19. Create a Customer Journey Map (Free Templates, Tips)

    Customer journey mapping stops at the end-to-end experience of a customer, whereas service blueprints go beyond the customer experience and help you figure out what actions and processes need changes, optimization, or a complete overhaul. ... With just a single click, expand your presentation slides into infinite, collaborative whiteboards ...

  20. Customer Journey Map PPT Template and Google Slides

    Features of this template: 100 % customizable slides and easy to download. Slides available in different nodes & colors. The slide contained 16:9 and 4:3 format. Easy to change the slide colors quickly. It is a well-crafted template with an instant download facility. Designed with a stunning customer journey concept and knowledge.

  21. Journey Map PowerPoint Template Free Google Slides for theme

    The Journey Map PowerPoint Template Free Download is a great way to present a customer journey map. This diagram helps to showcase an overview of the various touchpoints and stages of the customer's interaction with a company. This slide is highly customizable, and the elements can be changed to better suit your needs.

  22. Journey Map PowerPoint Presentation Templates

    Presenting this set of slides with name cdj steps to build a journey map ppt gallery show pdf. This is a six stage process. The stages in this process are planning, map creation, improvement, data gathering, opportunities. This is a completely editable PowerPoint presentation and is available for immediate download.