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The Ultimate Guide To Salesforce World Tour New York City

Whether you’re a partner, developer, admin, or salesperson, you’ve no doubt experienced the innovative and game-changing developments taking place with technology in this Fourth Industrial Revolution. That’s why Commercient is excited for the upcoming Salesforce World Tour in New York!

Commercient’s very own Ken deLodzia will be there, and will unite with fellow Salesforce Trailblazers to showcase our leading innovative products such as SYNC and IoT Pulse, that integrate with Salesforce.

Our data integration apps for Salesforce and ERP can help businesses become more productive, efficient and successful. You can schedule a meeting with Ken here .

Salesforce World Tour New York City will be hosted at the Javits Center on Tuesday May 7, 2019. This annual conference draws thousands of attendees, from Salesforce experts and partners, to industry leaders, and those from across the globe. They will all come together for a full-day of learning, innovation, inspiration, and fun.

Save the Date

Venue: Javits Center, 655 West 34th Street, New York, NY 10001 Date: Tuesday May 7, 2019 Time: 8:00 am to 5:00 pm Map and Directions: Google Maps

Registration for Salesforce World Tour New York City

Salesforce World Tour New York is free to attend. Make sure to  register now, and experience all the learning and fun you can handle in one day!

7 Awesome Reasons to Attend the Salesforce World Tour in New York

If you want to become part of the Salesforce community, attending a Salesforce World Tour event is the perfect place to start. Not only is it free to attend, it’s also an excellent opportunity to learn, discover, and meet like-minded people. You will walk away feeling inspired and empowered.

Here are the top 7 reasons why you should attend the Salesforce World Tour New York City on May 7:

• The opening keynote: A Celebration of Trailblazers
• Improve your Salesforce skills: Whether you’re a salesperson, admin, or developer, there is plenty of practical tips, live product demonstrations and hands-on sessions to help you better understand the capabilities of the Salesforce platform.
• Network with thousands of people
• Learn from the experts
• Find out about the latest Salesforce products
• Customer Success Expo
• Meet with Commercient and learn about our Salesforce data integration solutions

What to Expect

This event will include hands-on training, product demos, networking opportunities, and so much more. Here are a few highlights of what you can expect at this year’s event:

• Keynote address: A Celebration of Trailblazers – A powerful Salesforce message delivered by Adam Blitzer, EVP and GM of Sales Cloud, Salesforce.
• Customer Success Expo: Opportunities to discover new solutions for your business.
• Breakout sessions.
• Inspirational talks.
• Opportunities to network.

For more information on what you can expect from the event, check out the full agenda here .

Plan Ahead with the Salesforce Events App

With so much going on, your day can get pretty chaotic, so it’s a good idea to plan your day in advance. Fortunately, Salesforce has an App to help you structure and manage your day.

You can download the Salesforce Events App from the Apple App Store or Google Play . This handy App is perfect for planning your sessions ahead of time. It also contains useful information about the event and sends out notifications for updates and event announcements.

New York City’s Top Attractions

No matter the time of day, night or year, New York is always a whirlwind of activity and has earned its name as “the city that never sleeps.” Famously known as “The Big Apple,” New York is rich with famous sites, iconic landmarks and towering skyscrapers that captivate travelers from all over the world.

So before you leave, why not take some time to view some of The Big Apple’s splendor:

• Statue of Liberty Built in 1886, the Statue of Liberty is a world famous American icon situated on Liberty Island in New York Harbor. This national monument was a gift from France to the people of America, and is a symbol of freedom. Standing at a staggering 305 feet tall, this majestic statue is one of the largest statues in the world. If you’ve never visited the Statue of Liberty, then be sure to visit and see it up close.
• Central Park In the center of New York is where you’ll find Central Park. The world famous park welcomes visitors daily from 6 am to 1 am, and is a must-see when visiting The Big Apple. Some of the most popular places to visit include the Belvedere Castle, Strawberry Fields, and the Central Park Zoo.
• Rockefeller Center There’s no better view over Manhattan than the view from the famous “Top of the Rock Observation Deck” at Rockefeller Center. Situated in the heart of Manhattan, this historic landmark offers entertainment, dining, and shopping. And it’s all under one roof.

Best Restaurants in New York City

Wondering where to eat in The Big Apple? Why not try one of our hand-picked spots? From high-end fine dining to affordable fast food joints, we’ve got you covered.

• Club A Steakhouse If you’re looking for exquisite steak cooked to perfection, look no further than Club A Steakhouse. With the characteristics of a traditional steakhouse and a touch of elegance, this is the perfect restaurant for special occasions and business meetings. Address: 240 E 58th Street, New York City, NY 10022-2001
• Piccola Cucina Osteria For a more affordable fine dining experience try Piccola Cucina Osteria. Enjoy Italian or Mediterranean cuisine served by friendly staff in a cozy atmosphere. Address: 196 Spring St, Soho, New York City, NY 10012-3621
• Shake Shack Head down to Shake Shack if you’re looking for a budget-friendly place to eat. This fast food joint serves mouthwatering burgers and rich shakes that will leave you satisfied without burning a hole in your pocket. Address: Southeast Corner of Madison Square Park, Near Madison Ave. and E. 23rd St., New York City, NY 10010

If you plan to attend Salesforce World Tour New York City, we’d love for you to stop by and meet with Commercient to learn about the power of integrating your Salesforce and ERP solutions with SYNC , the #1 data integration platform for sales. You can schedule a meeting here .

So, if you haven’t done so already, register , plan your day, and we hope to see you there!

If you’re attending Salesforce World Tour NYC, click on the image to schedule a meeting with us:

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Salesforce World Tour

Table of Contents

The Salesforce World Tour was first launched in 2014 in New York City, driven by a desire to bring the power of Salesforce’s ecosystem to various regions worldwide. This global initiative was designed to create an opportunity for Salesforce users, partners, customers, and the surrounding community to come together, share ideas, and learn from one another, all while staying up-to-date with the latest advancements in the Salesforce platform.

Since its inception, the Salesforce World Tour has evolved into a premier event series, attracting thousands of participants and vendors and showcasing innovative solutions that transform businesses across the globe.

Over the years, the Salesforce World Tour has expanded its reach, connecting with diverse Salesforce, Slack, MuleSoft, Tableau and countless other Salesforce app customers, leaders, and innovators. These events have served as a knowledge-sharing platform, enabling participants to learn from one another’s experiences and explore new ways to drive business success.

2020—when the global pandemic forced a shift towards virtual events—marked a significant milestone in the Salesforce World Tour’s evolution. This transition allowed Salesforce to reimagine the event experience, ultimately leading to the creation of Salesforce+, the streaming service that now delivers the Salesforce World Tour events live to a global audience.

As the Salesforce World Tour continues to grow and evolve, it remains steadfast in its mission to empower Trailblazers across the globe. It helps businesses stay ahead of the curve and seize new opportunities in an increasingly connected world by providing a platform for networking, learning, and innovation.

What is Salesforce World Tour?

The Salesforce World Tour is a global event series that brings together the vibrant Salesforce community, including customers, partners, employees, and Trailblazers, to engage in a day of learning, networking, and innovation. It showcases trailblazing customer success stories, offers transformative learning experiences, and fosters inspiring conversations around today’s business challenges.

The Salesforce World Tour’s target audience encompasses professionals from various industries, roles, and levels of expertise—Salesforce users, administrators, developers, consultants, business leaders, and anyone interested in discovering the full potential of the Salesforce platform. It is especially valuable for those looking to leverage the power of Salesforce to drive digital transformation and business growth in the new work-from-anywhere world.

The Salesforce World Tour adopts a dynamic format that caters to diverse learning preferences and objectives. Attendees can expect a combination of thought-provoking keynotes delivered by industry experts, interactive workshops led by Salesforce professionals, and panel discussions featuring trailblazing customers.

These sessions cover a wide range of topics, such as CRM best practices, data-driven decision-making, AI-powered innovation, and customer-centric strategies, providing attendees with the tools and insights needed to excel in their respective fields.

In addition to the educational components, the Salesforce World Tour offers ample networking opportunities, enabling attendees to connect with like-minded professionals, share experiences, and form valuable relationships. It also features product and technology vendors, which provide real-world applications for the Salesforce platform and equip attendees with the resources needed to stay competitive in rapidly changing markets.

When and where is Salesforce World Tour?

Salesforce World Tour 2023 is taking place in six major cities around the world, offering attendees an opportunity to engage with the Salesforce community in their region.

Here is the schedule for each of the events:

• World Tour Sydney: March 1, 2023, Sydney’s Darling Harbour.
• World Tour Washington, D.C.: April 19, 2023, Walter E. Washington Convention Center
• World Tour NYC: May 4, 2023, Javits Center.
• World Tour Paris: May 16, 2023, Paris Expo Porte de Versailles.
• World Tour London: June 29, 2023, location TBD.
• World Tour Tokyo: November 28-29, 2023, location TBD

Most events will take place between 9:00 AM and 5:00 PM in their respective time zones. Each event will showcase a unique combination of local and global perspectives, celebrating the rich diversity of the Salesforce community.

Participants can expect a day filled with inspiring keynotes, interactive workshops, and networking opportunities designed to help them navigate the rapidly changing business landscape and drive success in the new work-from-anywhere world.

All events will also be broadcast live on Salesforce+.

See the Events Overview page of the Salesforce website for more information.

Who goes to Salesforce World Tour?

The Salesforce World Tour attracts a diverse audience from various industries, backgrounds, and roles. Some of the most common attendee profiles include:

Salesforce Users and Administrators

Salesforce users and administrators form a significant portion of the event’s attendees. These individuals manage Salesforce solutions within their organizations and are interested in deepening their understanding of the platform’s capabilities. By attending the Salesforce World Tour, they can learn best practices, discover new features, and gain valuable insights to optimize their Salesforce implementations.

Business Leaders and Decision-Makers

Business leaders and decision-makers, including C-level executives, directors, and managers, attend the Salesforce World Tour to explore how the platform can drive growth and digital transformation for their organizations.

They participate in the event to learn about the latest industry trends, customer success stories, and innovations in the Salesforce ecosystem.

They use this knowledge to make forward-thinking decisions about their organization’s CRM strategy and investments.

Salesforce Developers and Consultants

Salesforce developers and consultants create custom solutions, integrations, and applications using the Salesforce platform. They attend the Salesforce World Tour to stay updated on the latest platform enhancements, connect with other developers, and learn about best practices in development and consulting.

The event allows them to enhance their technical skills and broaden their professional network. They can also use the event as a prospecting opportunity to find new clients.

Trailblazers

Salesforce Trailblazers are passionate community members who use the platform to help their organizations succeed.

They attend Salesforce World Tour events to network with other trailblazers, learn new techniques and strategies for using the platform, and get inspired by success stories from other users.

Leaders from companies that use Salesforce can also learn new ways to leverage the platform and incorporate it into their workflow and data management strategies.

Salesforce Partners and ISVs

Independent software vendors (ISVs) and Salesforce partners attend the Salesforce World Tour to showcase their products, build relationships, and collaborate with other members of the Salesforce ecosystem.

They can also gain insights into the platform’s strategic direction and learn about opportunities for growth and innovation within the Salesforce partner ecosystem.

Prospective Salesforce Customers

Organizations considering the adoption of Salesforce or exploring the possibility of migrating to the platform also attend the Salesforce World Tour.

They can engage with existing customers, partners, and Salesforce professionals to learn about the platform’s benefits, capabilities, and success stories.

This information helps them assess whether Salesforce fits their organization and identify the most suitable solutions for their specific needs.

What’s on the Agenda at Salesforce World Tour? What can you expect?

To encompass Salesforce, MuleSoft, Slack, and Tableau, Salesforce World Tour offers a wide range of sessions and activities, even though the event lasts just one day.

The Salesforce World Tour offers a diverse and dynamic agenda that caters to various interests, learning preferences, and goals.

While the specific schedule may vary from one venue to another, attendees can expect a combination of engaging sessions, interactive activities, and networking opportunities. Here’s an overview of the typical events at the Salesforce World Tour:

Salesforce Main Keynote

The event kicks off with a main keynote address, often delivered by a high-profile Salesforce executive or industry expert. The keynote sets the stage for the day, highlighting the latest trends, innovations, and success stories in the Salesforce ecosystem.

Expert-Led Sessions

With over 250 expert-led sessions, attendees can dive deep into a wide range of topics, such as CRM best practices, data-driven decision-making, AI-powered innovation, and customer-centric strategies. These sessions cater to various roles and expertise levels, ensuring that every participant can find content relevant to their interests.

Product Demos and Exposés

The Salesforce World Tour features more than 40 product demos, offering attendees a hands-on experience with the latest Salesforce solutions and partner offerings.

Participants can explore new tools, integrations, and applications on the Salesforce AppExchange that can help drive business success and digital transformation within their organizations.

Attendees can expect heavy coverage of Salesforce’s new industry-leading products and services including:

• Einstein AI
• Salesforce Shield
• Lightning Flow Builder
• Appexchange Pro
• Salesforce Anywhere

Sales Keynote

A dedicated sales keynote session provides insights, strategies, and best practices for sales professionals seeking to maximize the potential of the Salesforce platform. This session covers topics such as pipeline management, forecasting, and customer engagement.

Slack Frontier Experience

As part of the Slack Frontier Experience, attendees can participate in over 20 Slack-focused sessions, engage in product demos, and schedule 1:1 meetings with Slack experts.

The event also features Slack customer showcases and hands-on productivity workshops, providing a comprehensive look at the ways Slack can enhance team collaboration and efficiency.

IT Exploratorium Experience

The IT Exploratorium Experience offers diverse activities tailored to IT professionals and data experts.

This includes an IT and Data Keynote, IT Leader Talks and Roundtables, product demos and activations, hands-on workshops with IT experts, IT customer showcases, and networking experiences with IT leaders.

Networking Events

Attendees can take advantage of various networking opportunities throughout the day, connecting with fellow Salesforce users, partners, customers, and industry experts.

These events foster collaboration, knowledge sharing, and relationship building within the Salesforce community.

Salesforce Genie and Customer 360

During Dreamforce 2022, Salesforce launched Salesforce Genie, a real-time personalization platform designed to connect, engage, and deliver highly customized experiences to your customers and prospects.

The Salesforce World Tour will include a comprehensive exploration of Salesforce Genie, its features, and its integration with the Customer 360 suite of Salesforce tools.

Attendees can expect the following at the event:

• Detailed presentations on the capabilities of Salesforce Genie and its role in the Customer 360 suite.
• Live demos of Salesforce Genie, showcasing its features and real-world applications.
• On-site product experts available to answer questions specific to your unique business needs and help you understand how Salesforce Genie can enhance your customer engagement strategy.
• Interactive discussions and workshops focusing on best practices for using Salesforce Genie and Customer 360 to create personalized customer experiences.

Salesforce also has many dedicated demos and sessions for its Customer 360 suite, exploring the ways this set of integrated tools can help businesses deliver a seamless customer experience across all channels.

Streaming on Salesforce+

In addition to regular programming, Salesforce+ streaming offers exclusive Salesforce Today sessions devoted to various industries, including financial services, retail, nonprofit, and more.

While streaming the event, virtual attendees can still connect and engage with the Salesforce community.

Salesforce+ offers interactive features that allow participants to ask questions, share insights, and network with fellow attendees, ensuring they don’t miss out on the valuable connections and collaboration opportunities that are a hallmark of the Salesforce World Tour.

Dos & Don’ts at Salesforce World Tour

Salesforce World Tour is a rewarding experience for attendees, but getting the most out of it requires some ahead-of-time preparation.

Here are some practical tips for making the most of the Salesforce World Tour:

Packing Tips

• Wear comfortable, business casual attire, considering the dress code and the possibility of varying temperatures at the venue.
• Bring a light jacket or sweater for extra comfort during sessions.
• Carry a reusable water bottle to stay hydrated throughout the day.
• Pack essentials like your phone charger, power bank, and any necessary adapters.
• Bring business cards, a notebook, and a pen for taking notes during sessions and networking with others.

Travel Tips

• Arrive early to avoid long registration lines and secure a good seat for the keynote session.
• If you’re traveling from out of town, book accommodations close to the event venue to minimize commute times.
• Research public transportation options, including nearby bus and train stations, to streamline your journey to the event.
• Locate nearby parking facilities in advance and reserve a spot, if possible, to avoid last-minute stress.
• Download local transportation apps to help navigate public transit and find the most efficient routes.

Preparation Tips for a Virtual Experience

• Ensure you have a stable internet connection for seamless streaming.
• Set up a quiet, comfortable space free from distractions to focus on the sessions.
• Familiarize yourself with the Salesforce+ platform ahead of time to navigate virtual sessions easily.
• Test your audio and video capabilities before the event starts to avoid technical issues.
• Create a schedule of the sessions you want to attend and set reminders to stay on track throughout the day.

Session Booking Tips

• Review the agenda ahead of time and identify the sessions most relevant to your interests and goals.
• Some sessions may have limited capacity, so book your spot in advance if possible.
• Allow for breaks in your schedule to recharge and network with other attendees.
• Be prepared to adjust your schedule if there are any last-minute changes or cancellations.
• Take note of any prerequisites or required materials for specific sessions.
• Keep an eye on the event website and social media channels for updates on any pre- or post-event parties organized by Salesforce or its partners. Your organization may already be privately invited to some.
• RSVP for parties to secure your spot, as some events may have limited capacity.
• Attend parties with a networking mindset, ready to engage with fellow attendees in a relaxed atmosphere.
• Be respectful of party etiquette and dress codes, if applicable.

Networking Tips at Salesforce World Tour

• Take advantage of networking opportunities throughout the event, such as during breaks, lunch, and designated networking sessions.
• Approach conversations with curiosity and an open mind, aiming to learn from others and share your own experiences.
• Don’t forget to exchange business cards or connect on social media platforms to maintain relationships built during the event.
• Prepare a brief introduction about yourself and your organization to facilitate smooth networking interactions.
• Consider using the Salesforce event app, if available, to discover and connect with like-minded attendees and join event-specific discussion groups.

Where can I learn more about Salesforce World Tour?

To learn more about the Salesforce World Tour and stay updated on event details, explore the following resources:

• Official Website: Visit the Salesforce Events website for comprehensive information about the event, including the agenda, registration, venue details, and more.
• Social Media Channels: Follow Salesforce on social media platforms like Twitter ( @Salesforce , @SalesforceNews , @SalesforceLive ) and LinkedIn for regular updates, announcements, and behind-the-scenes content related to the event.
• Salesforce Blog: The Salesforce blog offers insights, news, and updates on Salesforce products and events, including the World Tour and residually related topics. Subscribe to the blog to receive notifications on the latest posts.
• Salesforce Community: Engage with the Salesforce community by joining the Trailblazer Community and participating in discussion groups, asking questions, and sharing your experiences related to the Salesforce World Tour and other events.
• Event App: Download the Salesforce Event app on the App Store or Google Play for easy access to the agenda, personalized schedules, event maps, and networking opportunities with fellow attendees.

Success Stories at Salesforce World Tour

The Salesforce World Tour is full of success stories highlighting the value of the Salesforce platform and its impact on organizations around the world.

Here are a few:

1. Currys’ Blended Strategy

Currys has successfully implemented Salesforce to create a seamless integration of physical and digital customer experiences, known as a ‘phygital’ approach.

This strategy not only streamlines business operations and connects legacy systems but also equips in-store staff with the necessary tools to provide outstanding customer support.

To explore this case study further, view the 11-minute keynote demo here .

2. Evaldas Zaranka’s Inspiring Journey

Salesforce World Tour offers a platform for sharing motivational stories, like the one of Evaldas Zaranka (Salesforce Administrator, Just Eat), who received the prestigious Golden Hoodie .

Zaranka’s tale highlights the power of perseverance, dedication, and relentless effort in achieving success within the Salesforce community.

Discover Evaldas Zaranka’s story and be inspired by his remarkable achievements.

3. Millie Knight’s Lessons on Fostering a Brave Culture

Paralympic skiing champion Millie Knight presented a dialog, “ Learn from a Paralympian: Building a Fearless Culture ,” emphasizing the significance of confidence and open communication within a team.

Knight’s valuable insights apply across various aspects of life, including professional and personal settings.

Through Knight’s talk, participants gained a deeper understanding of creating a courageous environment within their organizations.

4. Slack: The Evolution of Digital Headquarters

Salesforce’s acquisition of Slack in 2020 for $27.7B led to the ongoing development of the “Digital HQ,” a unified online space for data, operations, conversations, and collaborations.

Deloitte Digital’s case study illustrates how Slack can eliminate silos, encourage adaptability, and create a transparent work environment that empowers teams, irrespective of their location.

To learn more about Slack’s capabilities and its role in enhancing collaboration and automation, watch the Salesforce+ presentation hosted by Stuart Templeton (Head of UKI Sales, Slack, Salesforce).

How to Register for Salesforce World Tour, 2023

To ensure a smooth registration process for the Salesforce World Tour, 2023, follow these step-by-step instructions:

• Visit the Official Website. Navigate to the Salesforce Events page and select the event location you wish to attend.
• Review Event Details. Explore the event page to find details on the agenda, venue, date, and other important information. Make sure to review any deadlines or requirements specific to the event.
• Click to Register for Free. Once you’re ready to register, click the “Register” button on the event page. You’ll be redirected to the registration form.
• Complete the Registration Form. Fill out the registration form with your personal and professional information, such as name, email address, company, job title, and any other required details. Be sure to double-check your information for accuracy.
• Pricing and Payment. Depending on the event location, there might be a registration fee. If applicable, provide your payment information and choose your preferred payment method. Review any available discounts or promotions, such as early bird pricing, group discounts, or special offers for Salesforce customers or partners.
• Agree to Terms and Conditions. Read and agree to the event’s terms and conditions, privacy policy, and any other legal requirements.
• Submit Your Registration. Once you’ve completed the form and agreed to the terms, click “Submit” to finalize your registration. You should receive a confirmation email with further details, including your registration number and a link to access the event (if attending virtually).
• Stay Informed. Monitor your email and the Salesforce World Tour website for updates, agenda changes, and other event-related information. Download the Events app to enhance your event experience and stay connected with other attendees.

People Also Ask

Will mulesoft connect happen in 2023.

MuleSoft CONNECT will be a part of the Salesforce World Tour NYC in 2023. The official agenda for MuleSoft-related sessions and activities will be announced closer to the event. Attendees can expect plenty of MuleSoft experiences in the IT Exploratorium and main Campground.

Will Slack Frontiers Happen in 2023?

Slack Frontiers is one of the biggest elements of the Salesforce World Tour. It offers attendees a chance to learn about the latest features of Slack within Salesforce and hear from industry experts on how to use these tools for business success. Attendees can also experience hands-on product demos and find out more about building integrations with Salesforce.

What is included in a Salesforce World Tour ticket?

A Salesforce World Tour ticket covers admission to the event, access to breakout sessions, keynotes, hands-on training workshops, networking opportunities with fellow attendees, and a variety of other events related to Salesforce products and technologies.

What are the Salesforce World Tour COVID-19 health and safety measures?

At the Salesforce World Tour, 2023, event planners and venue personnel are committed to providing a safe and secure environment for all attendees. They will follow all local health and safety guidelines in accordance with WHO recommendations. As of now, there are no mandatory mask requirements or proof-of-vaccination policies.

Do Salesforce World Tour events have a code of conduct?

Salesforce World Tour (and all other Salesforce events) have a code of conduct that all attendees, speakers, and personnel must abide by. You can view the full code of conduct here .

Are Salesforce World Tour experiences open to international travelers?

Yes, Salesforce World Tour experiences are open to international travelers. However, we recommend that all attendees familiarize themselves with the local travel restrictions and advisories before attending any Salesforce World Tour event. Make sure to bring your passport and visa (if applicable) when traveling outside of your home country.

What is Salesforce+?

Salesforce+ is a novel streaming platform that offers prime access to select World Tour NYC episodes, along with unlimited viewing of Salesforce’s original content. Enjoy insightful presentations from industry leaders, customer success narratives, and trailblazing innovations from any location. The membership is complimentary, user-friendly, and open to all.

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Opening Keynote

Discover the latest innovations from Salesforce and the stories of companies undergoing transformation in the CRM + AI + Data + Trust revolution.

11:30 - 12:45

Network or chill out in the Campground.

12:45 - 16:00

The learning continues with expert- and customer-led sessions, product demos, and more.

16:00 - 17:30

Networking Reception

Connect with your peers at the end of the day, and enjoy free food, drinks, and entertainment.

Join morning sessions and get a glimpse of the Campground (expo area)

Now Everyone’s an Einstein with CRM + AI + Data + Trust

Discover the latest innovations from Salesforce and how companies like Air France - KLM Group and Easyfairs are undergoing transformation in the AI, Data and Trust revolution. Witness firsthand how the Einstein 1 platform integrates and activates your data, so you can connect with your customers in a whole new way.

Stephan Forseilles, CTO, Easyfairs Charline Spruyt, Account Executive at Salesforce Lien Ceulemans, Country Leader, Belgium & Luxembourg at Salesforce Gianni Cooreman, Deputy Country Leader, Belgium & Luxembourg at Salesforce Ed Thompson, SVP, Global Influencer Strategy at Salesforce Rob Hufschmitt, Senior Solution Engineer at Salesforce Pauline Theunis, Senior Solution Engineer at Salesforce Anouck Jonckheere, Senior Solution Engineer at Salesforce

12:45 - 15:50

Learn more about the innovations on the Salesforce platform. Are you not yet familiar with our solutions, would like to be updated on the newest features or learn how your peers are driving success with Salesforce? Then these sessions are the right format for you!

12:45 - 13:15 - Retail Keynote: How Ahold Delhaize envisions to personalise every step of the customer journey using data and AI

Learn how Ahold Delhaize builds a rock-solid strategy and personalises the service centre, marketing campaigns, and in-store experience using data, AI, and Salesforce Customer 360.

Niels Trescinski, Tech Lead Customer Engagement at Ahold Delhaize

13:30 - 14:00 - Public Sector Keynote: The path towards proactive government

Being at the forefront, local governments deal with increasing citizen demand with dwindling resources. Digitalisation is one solution to this dilemma. While European governments have come a long way on their journey to digitising public services, digital service delivery is still infrequent and incomplete. The citizen sees what’s on offer in the private sector, and is impatient to see similar levels of service in their dealings with the public sector. In this keynote we paint the picture of a future where citizens no longer need to navigate complex, paper-based bureaucratic mazes and instead are automatically offered the benefits most suitable to their current situation and have to apply minimal effort to secure those benefits. We will discuss the theory behind proactive government as well as provide a concrete example from our customer Agodi.

Brecht Viaene, Business project manager at Agodi

14:30 - 15:00 - Financial Services Keynote: How Swift operates with Salesforce in a security driven environment

Listen to Swift's journey with Salesforce. What are the ingredients for a successful multi-cloud implementation, in a context where innovation and the highest focus on security intersect? How can we organise for the best end-to-end (B2B) customer experience? What are the lessons learned? Please join us in this panel conversation with these two inspiring leaders at Swift.

Speakers: Christophe Godfroid, Business Lead Digital Platform for Customer Interactions at SWIFT

Dana Brants, Global Head Digital Customer Channels at SWIFT

15:15 - 15:45 - Integration Keynote: Deliver AI-Powered Experiences with MuleSoft

Learn how MuleSoft’s unified platform combines AI with best-in-class integration, automation, and API management to transform employee and customer experiences.

Tom Laureys, HR, Legal & IT Director at Mediwet

12:45 - 13:15 - How Small and Medium Businesses can use AI to Find, Win and Keep customers

Whether your business has five employees or five hundred, efficient growth is top of mind. Learn how Salesforce and generative AI help your sales, service, and marketing teams achieve more. Wouter Pauwels from Intix will join us on stage and inspire you by showing how they use Salesforce to achieve success.

Wouter Pauwels, Chief Finance Officer at Intix

Christel Van de Wouwer, Account Director at Salesforce 

Karim Souidi,  Area Vice President Benelux at Salesforce

13:30 - 14:00 - Sales Keynote: Closing the Loop: From lead to invoice and payout - Mastering the Salesforce Ecosystem

Embark on House of Talents' journey to streamlined operations: revolutionising payroll and billing efficiency from the core using Sales Cloud and the Salesforce platform.

Eva Debrouwer, Business & Functional Analyst at House of Talents

Pieter Merlevede, Business & Functional Analyst at House of Talents

Riordon Kossen, Regional Sales Director at Salesforce

14:30 - 15:00 - Service Keynote: Top 7 Priorities of High Performing Service Teams

Step into the AI era with confidence. Learn how to activate AI across customer service and field service to scale support, increase productivity, and save costs using the #1 AI CRM.

Simon Marechal, Regional Vice President Belux at Salesforce 

15:15 - 15:45 - Slack Keynote: How MobileVikings are Supercharging Culture and Productivity with Slack

Discover how MobileVikings harnesses Slack to cultivate a vibrant culture and boost productivity. Led by Cloud and Infrastructure Engineer, Jelle Van Hees, this session will showcase MobileVikings' tailored Slack ecosystem, highlighting their custom bots and integrations with key tech tools like AWS and Atlassian. Learn how Slack has become woven into their daily operations, from organising birthday celebrations to facilitating seamless internal communication and supporting hybrid work setups.

This session will also feature a demonstration of Slack’s AI-powered workflows and insights into our latest advancements in generative AI.

Jelle Van Hees, Cloud and Infrastructure Engineer at Mobile Vikings

Freek Lemmers, Regional Vice President Slack at Salesforce

Harry Hodgson, Solution Engineer, Slack at Salesforce

12:45 - 13:15 - Manufacturing Keynote: Transform Service with Data + AI on CRM Featuring Barry Callebaut

Transforming service to increase customer service efficiency while simultaneously enhancing the customer experience. Join us to explore Barry Callebaut’s journey and discover how the road ahead could look like by leveraging data and AI for knowledge management.

Anaïs Loits, Digital Project Manager at Barry Callebaut

Kim Maes, Expert Business Analyst at Barry Callebaut

Glenn Vanmarcke, Distinguished Solution Engineer at Salesforce 

13:30 - 14:00 - Analytics Keynote: Transform how you make decisions with AI-powered analytics

Dive into the forefront of innovation with Tableau's roadmap, showcasing advancements across AI and analytics. See how we redefine analytics, enhance user experience, and empower data-driven decisions. Featuring a customer spotlight session with Pierre Hansquine from Bleckmann.

Pierre Hansquine, Information Manager at Bleckmann

Iris Tetteroo, Regional Vice President Benelux - Analytics at Salesforce

Torben Noer, Director, Solution Engineering Tableau at Salesforce

14:30 - 15:00 - Why Salesforce is the future of Data and AI today

Discover why the Einstein 1 Platform is the top choice for businesses seeking powerful Data and AI solutions. Learn how this platform revolutionises decision-making and drives innovation in today's digital world.

Reinier van Leuken, Senior Director of Product Management at Salesforce

15:15 - 15:45 - Marketing Keynote: From insights to delight, how personalisation and AI drive customer loyalty in premium segments

Discover how Neuhaus uses Salesforce technology to transform customer data and insights into personalised experiences at scale, driving commercial success within the premium segment.

Kelly Notterdam, E-Commerce Manager at Neuhaus

Sarah Standaert, Digital marketeer at Neuhaus

9:00 - 15:50

Masterclass Stage

Find solutions to your challenges and drive direct results with Salesforce. These sessions are directed to overcoming challenges across productivity, user adoption, data & AI strategies, integration, and more.  For more session details and to personalise your own agenda, download the event app .

09:00 - 09:20: Unlock your Sales Productivity with Slack Sales Elevate 09:30 - 09:50: AI-Powered Analytics for everyone; yes, EVERYONE! 12:00 - 12:20:  Prepare your org for AI 12:30 - 12:50: Masterclass security in your Salesforce org 13:00 - 13:20: Managing Data Quality: MDM's versus Key Rings 13:30 - 13:50: Build a Single View of Your Customer With Data Cloud 14:00 - 14:20: Elevating Service with AI

14:30 - 14:50: Well Architected Framework 15:00 - 15:20: Optimising Costs: how Salesforce can help you! 15:30 - 15:50: Leveraging Core for Industry Cloud

09:30 - 15:50

Ecosystem Stage

Learn how to maximise your investment in Salesforce and how the ecosystem can help you accelerate your route to success. Discover successful implementation stories, take inspiration from best practices, and learn how to benefit from new technologies today.  For more session details and to personalise your own agenda, download the event app.

09:30 - 09:50:  How Toyota Motor Europe leverages Salesforce Marketing Cloud for Pan-E Customer Engagement Marketing

12:00 - 12:20:  Personalised Banking Experience: Personalised experiences with Data Cloud & GenAI

12:30 - 12:50: AI for CX in practice: A use case discussion

13:00 - 13:20:  Experience the Impact: Customer Success Stories in Multi-Cloud Innovation

13:30 - 13:50: Embracing the Modern Data Stack

14:00 - 14:20:  Discover how Groep Huyzentruyt delivers a seamless digital experience on the Salesforce platform

14:30 - 14:50:  Unveiling the World's Largest Service Cloud Voice Project

15:00 - 15:20:  Digital transformation in the public sector with Brussels Region and Deloitte 15:30 - 15:50: Maximising R&D efficiency and sales effectiveness with Globachem & Deloitte

08:30 - 15:50

Trailblazer Stage

At Salesforce we are serious when it comes to driving customer success and creating positive change in the world. Dive into value-driven content tailored to building your career within the ecosystem, championing sustainability, and exploring the transformative role businesses play as a platform for change.  For more session details and to personalise your own agenda, download the event app.

08:30 - 09:20: SWN Breakfast (reservations only)

09:30 - 09:50:  Trailblaze Your Way to Success

12:00 - 12:20:  'Digitaal Hasselt' - Citizen-Centric Local Government

12:30 - 12:50:  How the King Baudouin Foundation’s Community Portal helps to streamline its grants delivery

13:00 - 13:20:  Autonomy through connection 13:30 - 13:50: A Flavour of the Belgian Salesforce Community 

14:00 - 14:20: Unlock the Power of Data & AI with Voice and Digital Channels

14:30 - 14:50: Navigating AI Diversity: Insights for Forward-thinking CxOs

15:00 - 15:20:  Talent Ecosystem: New opportunities for companies and talents through reskilling 

15:30 - 15:50: Organising Education in rural Kenya with Salesforce

Customer Demo Experience Stage

09:30 - 09:50:  HCP Engagement from quantity to quality

12:00 - 12:20: Media Cloud Session

12:30 - 12:50: AI Generated Sales for Life Sciences 13:00 - 13:20: GenAI for Patient Support Programs 13:25 - 13:35: 2024 Retail Predictions 13:30 - 14:00: The modular approach of QSRP (Burger King Restaurants Italia, Burger King Belgium & Luxembourg, Quick Belgium, O’Tacos, Nordsee) in its marketing automation implementation 14:00 - 14:30: Next-Gen Features for Loyalty Programs in Retail with Salesforce Loyalty Management 14:30 - 15:00: From concept to cart: 9 months to e-commerce success through mastering customer behavior 15:00 - 15:20: Co-Pilot for Health Demo 15:30 - 15:50: Unveiling the World's Largest Service Cloud Voice Project

Connect, get hands-on, and have fun in the Campground.

Even if you’re new to Salesforce, this event is for you! Hear inspiring and real-life stories of our customers’ success in driving business growth and transforming customer experiences with the world’s most trusted customer relationship management (CRM) platform. See Customer 360 solutions come to life in our buzzing Campground, with booths showcasing our solutions for every role and industry. Chat with product experts and engage in live product demos. Enjoy plenty of opportunities to connect with peers and partners from the ecosystem, and have fun while you're at it.

Where you can find us!

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Plattebeekstraat 1

2800 Mechelen, Belgium

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Get inspired and

get down to business.

Our main keynote features these inspirational leaders and Trailblazers. And they'll be joined by more luminaries and experts in every industry who aren't just ahead of the digital transformation curve — they've changed the game.

Linda Yaccarino

Chairman, Global Advertising and Partnerships, NBCUniversal

Cletis Earle

Senior Vice President, Chief Information Officer, Penn State Health and Penn State College of Medicine

Bret Taylor

President and Chief Operating Officer, Salesforce

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Salesforce World Tour München 2024

CRM, AI and data for the perfect customer experience

The biggest CRM & AI event is coming to Munich! Get ready to take your customer experience to the next level and make your teams more productive. New to Salesforce? No problem! We'll show you how Customer 360 makes companies more customer-centric and successful.

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Salesforce World Tour: London 2024

Get ready to rock your Salesforce skills at the World Tour London, happening June 6 at ExCeL London! It’s a blend of in-person buzz and digital convenience via Salesforce+. Expect over 70 thrilling sessions, interactive workshops, and a keynote that’s all about innovation. Plus, you can network with fellow trailblazers and check out the latest demos at the Campground.

Fluido and Infosys are stepping up as a Groundbreaker sponsor this year. Don’t miss out, dive into the details and grab your spot on the event page!

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DP World Tour's Italian Open 2024: Schedule, venue, prize money and more

DP World Tour 's latest event, the Italian Open, is going to take place at Adriatic Golf Club starting on June 27. The 2023 edition of the event was won by Adrian Meronk but after joining hands with the LIV fraternity, Meronk is no longer qualified for participation.

Other names that will constitute the field are Patrick Reed, Bernd Wiesberger, Danny Willett, and others. Moreover, this is Patrick Reed 's first tournament after his last appearance at the 2023 Dubai Desert Classic. The prize purse of the Italian Open is $3.25 million for the star-studded field.

2024 Italian Open schedule and how to watch

The Italian Open will take place over four days. Starting on June 27, it ends on June 30. Here's a detailed list of the entire schedule and how to watch it:

• Date: June 27, 2024
• Day: Thursday
• Watch medium: Sky Sports Golf, 12:00
• Date: June 28, 2024
• Day: Friday
• Date: June 29, 2024
• Day: Saturday
• Watch medium: Sky Sports Golf, 12:30
• Date: June 30, 2024
• Day: Sunday
• Watch medium: Sky Sports Golf, 11:30

(All times are in BST)

2024 Italian Open venue

For the previous three editions, the tournament was hosted by Marco Simone but this year Adriatic Golf Club is organising the event for the first time. The golf club was founded in 1984 with a unique layout. The red, yellow, and blue courses can be mixed.

The three courses are significantly artistic in their own way. Starting with the blue course, it is similar to the Scottish links with coastal areas. The yellow one has a modern design and gives a tough time to the players. The red course is American-style, with several hurdles for the players.

2024 Italian Open prize money

The purse for the event is $3250,000. Out of which, $552,500 goes to the winner and the last golfer on the leaderboard will receive $7800. Here's a complete breakdown of the payout:

1st-$552,500

2nd-$357,500

3rd-$204,750

4th-$162,500

5th-$137,800

6th-$113,750

7th-$97,500

8th-$81,250

9th-$72,800

10th-$65,000

11th-$59,800

12th-$55,900

13th-$52,325

14th-$49,725

15th-$47,775

16th-$45,825

17th-$43,875

18th-$41,925

19th-$40,300

20th-$39,000

21st-$37,700

22nd-$36,725

23rd-$35,750

24th-$34,775

25th-$33,800

26th-$32,825

27th-$31,850

28th-$30,875

29th-$29,900

30th-$28,925

31st-$27,950

32nd-$26,975

33rd-$26,000

34th-$25,025

35th-$24,050

36th-$23,075

37th-$22,425

38th-$21,775

39th-$21,125

40th-$20,475

41st-$19,825

42nd-$19,175

43rd-$18,525

44th-$17,875

45th-$17,225

46th-$16,575

47th-$15,925

48th-$15,275

49th-$14,625

50th-$13,975

51st-$13,325

52nd-$12,675

53rd-$12,025

54th-$11,375

55th-$11,050

56th-$10,725

57th-$10,400

58th-$10,075

59th-$9,750

60th-$9,425

61st-$9,100

62nd-$8,775

63rd-$8,450

64th-$8,125

65th-$7,800

The previous winners of the tournament were Adrian Meronk in 2023, Robert MacIntyre in 2022, Nicolai Hojgaard in 2021, Ross McGowan in 2020, Bernd Wiesberger in 2019, Thorbjorn Olesen in 2018, Tyrell Hatton in 2017, Francesco Molinari in 2016, Rikard Karlberg in 2015 and Hennie Otto in 2014.

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How to Watch the 2024 Tour de France Online: Dates, Schedule, Stages and Live Stream

The annual cycling race held primarily in France is back for the 111th Edition.

Hundreds of professional cyclists are making their way to Italy to begin the first stage of the Tour de France.

This year, 22 pro cycling teams will participate in the Tour de France which spans over 2,100 miles in 23 days, including two built-in rest days. On Saturday, June 29, the athletes will line up at the starting line in Florence, Italy. During the multi-stage race, the competitors will ride through multiple cities and different terrains. You don't need to be in Europe to catch the action because the race will stream live on Peacock .

Watch Tour de France on Peacock

One of this year's top contenders to win the Tour de France is Danish rider, Jonas Vingegaard, who won the 2023 Tour de France. Ranked after Vingegaard are Tadej Pogacar of Slovenia and Adam Yates of Britain who both are on the UAE Team Emirates. In general rankings, the top contender from the United States — ranked #12 overall — is Sepp Kuss from Colorado. 

Here’s everything you need to know about how to watch the 2024 Tour de France, including the full route, schedule and best livestream option .

How to Watch the 2024 Tour de France Without Cable

Select stages of the 2024 Tour de France will air on NBC, but for all the Tour de France action, including every stage of the race, you'll find that streaming live on NBC's platform, Peacock . This also includes the races being broadcast on NBC. 

Peacock subscriptions start at just $5.99 a month. In addition to the complete Tour de France, Peacock gives subscribers access to other live sporting events, plus news, exclusive TV shows, hit movies and more. If you have a Peacock Premium or Premium Plus plan, you can stream the 2024 Summer Olympics , as well as many of the PGA tournaments .

Watch the Tour de France on Peacock

Don't miss the best athletes around the globe compete during the prestigious Tour de France. Sign up for Peacock to catch the action.

Plans starting at $6/month

When is the 2024 Tour de France?

The 2024 Tour de France begins on Saturday, June 29 in Florence, Italy and finishes on Sunday, July 21, 2024, in Nice, France. Due to the Summer Olympics , this is the first time the race will not end in Paris.

What channel is the 2024 Tour de France on?

Select stages of the race will air on NBC. However, the entirety of the Tour de France will stream live on Peacock.

2024 Tour de France Schedule

Below, you'll find the route schedule, stage schedule and broadcast schedule for the 2024 Tour de France.

All times in Eastern.

Saturday, June 29 - Stage 1 Race Start: 6:30 a.m. Locations: Florence to Rimini Distance: 206 KM Watch on: Peacock

Sunday, June 30 - Stage 2 Race Start: 6:05 a.m. Locations: Cesenatico to Bologne Distance:  199.2 KM Watch on: Peacock

Monday, July 1 - Stage 3 Race Start: 6:50 a.m. Locations: Plaisance to Turin Distance: 230.8 KM Watch on: Peacock

Tuesday, July 2 - Stage 4 Race Start:  7:00 a.m. Locations:  Pinerolo to Valloire Distance:  139.6 KM Watch on: Peacock

Wednesday, July 3 - Stage 5 Race Start: 6:55 a.m. Locations:  Saint Jean de Maurienne to Saint Vulbas Distance:  177.4 KM Watch on: Peacock

Thursday, July 4 - Stage 6 Race Start:  7:00 a.m. Locations:  Mâcon to Dijon Distance:  163.5 KM Watch on: Peacock

Friday, July 5 - Stage 7 Race Start:  7:10 a.m. Locations:  Nuits Saint Georges to Gevrey Chambertin Distance:  25.3 KM Watch on: Peacock

Saturday, July 6 - Stage 8 Race Start:  6:00 a.m. on Peacock, 8:00 a.m. on NBC Locations: Semur en Auxois to Colombey Les Deux Églises Distance:  183.4 KM Watch on: Peacock, NBC

Sunday, July 7 - Stage 9 Race Start:  7:05 a.m. Locations:  Troyes to Troyes Distance:  199 KM  Watch on: Peacock

Monday, July 8 - Rest Day

Tuesday, July 9 - Stage 10 Race Start:  6:55 a.m. Locations:  Orléans to Saint Amand Montrond Distance:  187.3 KM Watch on: Peacock

Wednesday, July 10 - Stage 11 Race Start:  6:55 a.m. Locations:  Évaux les Bains to Le Lioran Distance:  211 KM Watch on: Peacock

Thursday, July 11 - Stage 12 Race Start:  6:55 a.m. Locations:  Aurillac to Villeneuve Sur Lot Distance:  203.6 KM Watch on: Peacock

Friday, July 12 - Stage 13 Race Start:  7:30 a.m. Locations:  Agen to Pau Distance:  165.3 KM Watch on: Peacock

Saturday, July 13 - Stage 14 Race Start: 6:30 a.m. on Peacock, 8:00 a.m. on NBC Locations:  Pau to Saint Lary Soulan Pla D'Adet Distance:  151.9 KM Watch on: Peacock, NBC

Sunday, July 14 - Stage 15 Race Start: 6:55 a.m. Locations:  Loudenvielle to Plateau de Beille Distance:  197.7 KM Watch on: Peacock

Monday, July 15 - Rest Day

Tuesday, July 16 - Stage 16 Race Start: 6:50 a.m. Locations: Gruissan to Nîmes Distance:  188.6 KM Watch on: Peacock

Wednesday, July 17 - Stage 17 Race Start: 6:05 a.m. Locations:  Saint Paul Trois Châteaux to Superdévoluy Distance:  177.8 KM Watch on: Peacock

Thursday, July 18 - Stage 18 Race Start: 6:55 a.m. Locations:  Gap to Barcelonnette Distance:  179.5 KM Watch on: Peacock

Friday, July 19 - Stage 19 Race Start:  7:05 a.m. Locations:  Embrun to Isola 2000 Distance:  144.6 KM Watch on: Peacock

Saturday, July 20 - Stage 20 Race Start:  7:35 a.m. on Peacock, 4:00 p.m. on NBC Locations: Nice to Col de la Couillole  Distance:  132.8 KM Watch on: Peacock, Replay on NBC

Sunday, July 21 - Stage 21 Race Start: 10:10 a.m. Locations:  Monaco to Nice Distance:  33.7 KM Watch on: Peacock

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Ricky Gervais’ Next Tour and Netflix Special Is ‘Mortality’: ‘We’re All Gonna Die, May As Well Have a Laugh About It’

By William Earl

William Earl

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Ricky Gervais has announced his next world tour and corresponding Netflix special.

“Ricky Gervais: Mortality ” is set to launch later this year and run until the end of 2025, “taking in all of Gervais’s favorite arenas around the world,” per a press release. The special will also be filmed for release on Netflix.

“We’re all gonna die. May as well have a laugh about it. Mortality looks at the absurdities of life. And death. Bring it on,” Gervais said in a statement.

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Although Gervais’ specials have drawn controversy in the past due to anti-trans rhetoric, Netflix co-CEO Ted Sarandos has defended the comedian as an essential member of the Netflix family.

“I think it’s very important to the American culture generally to have free expression,” Sarandos said in a New York Times interview in 2022. “We’re programming for a lot of diverse people who have different opinions and different tastes and different styles, and yet we’re not making everything for everybody. We want something for everybody but everything’s not going to be for everybody. Nobody would say that what he does isn’t thoughtful or smart. You just don’t agree with him.”

See the full tour poster below.

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2024 Travelers Championship live stream, TV schedule, channel, where to watch, tee times, radio, golf coverage

A busy three-week stretch in professional golf comes to an end this week in connecticut.

The 2024 Travelers Championship appears to be heading to an exciting finish. Taking to TPC River Highlands once again, Sunday's final round has moved into a playoff as world No. 1 Scottie Scheffler and Tom Kim battle for the trophy and a massive prize money payout .

Failing to card a single under-par round in a tournament for the first time in his professional career, Scheffler looks to get back on the wagon and capture his sixth victory of the season. A win at TPC River Highlands would be his first at a course which saw Xander Schauffele reign supreme in 2022.

The world No. 2 continues to display his consistency on a weekly basis and has now notched four straight top 10s dating back to the Wells Fargo Championship. With plenty of form in tow, Schaffuele seeks his second win of the season and second trophy at the Travelers Championship.

All times Eastern; streaming start times approximated   

Round 4 - Sunday

Round starts:  6:50 a.m.

PGA Tour Live:  6:50 a.m. -  1 p.m. --  PGA Tour Live

Live TV coverage:  12-2 p.m. on Golf Channel,  fubo  (Try for free) Live streaming:  12-2 p.m. on Peacock

Live TV coverage:  2-6 p.m. on CBS Live simulcast:  2-6 p.m. on  CBSSports.com  and the  CBS Sports App

Radio:  1-6 p.m. --  PGA Tour Radio  

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