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Where can I find my customer number on my Swiss Travel Pass?

Hello, all.

I purchased a Swiss Travel Pass for my wife and me. I am trying to link it to my SBB app for both of us It asks for a customer number but the only numbers I see are the ticket number and confirmation on the STP. When I click on the app for can’t find your customer number, it doesn’t help… Can someone help me out? I did print out our passes and took screen shots on my iPad and took pictures of that on my phone but wanted to have it all on the app as well. Thanks!

Brent, unless you purchased the Pass directly from SBB, there is no way to add it. And there is no need to add the Pass to the app.

When i ordered my Pass, not from SBB, i was sent an email. From that email i was able to clink on a link to add the Pass to the wallet on my iphone. I also printed out multiple copies of the Pass/QR code.

I found it easer to just show the train conductors the paper copy of the Pass and photo copy of my passport. That way, i could leave the papers on the table and did not have to worry about fiddling around with my phone when the conductors walked by.

A screen shot of the STP works well, as you don't need to have your phone data turned on. Or- put it in your Apple wallet. I also like have a hard copy and an electronic copy, so no stressing about losing it. Have a great trip!

Keep in mind that the Swiss Travel Pass is different from the Swiss Pass used by locals.

This might help clarify things for you:

https://www.myswissalps.com/forum/topic/linking-swiss-travel-pass-to-sbb-mobile-app

Sounds like you are more than covered with your printed copies and the screenshots. No need to do anything else. You will just need to show the QR code (in paper or electronic form).

Brent, i'm heading out for my own trip. just wanted to wish you well on yours. I hope you'll come back and tell us about it.

Say hi to switzerland for me. :)

Carrie. I feel like we are old friend. Thanks for all your help! Have a blast! I will share a report.

Thanks everyone!9 days to go!

Hi! I do not have a customer number for my Swiss Travel Pass either. How do you purchase the discounted tickets for trains and lifts that are only 50% covered, such as Gornergrat? Are you able to get the discount on the SBB app or you have to purchase the ticket at the counter? I am trying to purchase in advance and it only gives me the full price on the app. Can I make regular train reservations early or just hop on? We are a family of 5 and want to make sure there is space on certain trains the time of day we'd like to travel.

You do not need any customer number to purchase discounted tickets. And with the Swiss Travel Pass you do not need tickets at all for most public transit.

It is on the train, when the tickets are checked that you will also be asked to show the Swiss travel Pass.

For mountain railways, cable cars etc... just show the pass at the ticket window when purchasing tickets.

This topic has been automatically closed due to a period of inactivity.

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Swiss Travel Pass

Exploring Switzerland has never been easier! For foreign guests, the all-in-one ticket Swiss Travel Pass is the key to Switzerland’s public transport network.

All Swiss Travel Passes

This single ticket enables visitors to explore Switzerland from end to end by train, bus and boat on 3, 4, 6, 8 or 15 consecutive days. With the Swiss Travel Pass Youth, young people up to their 25th birthday travelling through Switzerland benefit from a 30% discount off the regular Swiss Travel Pass ticket fare.

• Unlimited travel by train, bus and boat.  View area of validity
• Unlimited travel on premium panoramic trains (seat reservation fees and/or surcharges apply).
• Unlimited use of public transport in more than 90 towns and cities.
• Free admission to more than  500 museums .
• Mountain excursions included:  Rigi ,  Stanserhorn  and  Stoos
• Up to 50% discount on many other mountain excursions.
• Up to 30% discount on SBB RailAway offers. Available at all ticket counters within Switzerland.
• Children from their 6th up to their 16th birthday accompanied by at least one parent (holding a Swiss Travel System ticket) travel free of charge with the complimentary  Swiss Family Card .
• Children under 6 years of age who are accompanied by a holder of a valid Swiss Travel System ticket travel free of charge.
• The Swiss Travel Pass is available as e-ticket.

Information

• A seat reservation and/or supplement is required to travel on some trains/buses/boats such as Glacier Express, Bernina Express, Gotthard Panorama Express and Palm Express.
• Swiss Travel System tickets are available to persons with residence outside Switzerland and the Principality of Liechtenstein
• In Switzerland, fares apply in Swiss Francs as detailed in the chart (in case of cash payment in EUR, USD or GBP: current exchange rates apply)

General provisions and legal information

Price – adult.

Consecutive travel days

Price – Youth

Valid for young travellers up to their 25th birthday (30% discount)

Swiss Family Card

With the Swiss Family Card , children from their 6th up to their 16th birthday travel free of charge.

On request, a Swiss Family Card is provided free of charge, entitling children from their 6th up to their 16th birthday to travel free if accompanied by at least one paying parent.

Bonus Benefits with the Swiss Travel Pass

Regional passes, sales outlet swiss travel system.

The Matterhorn Gotthard Railway between Disentis and Andermatt.

The 'loetschberg' steamship is the flagship of the fleet on lake brienz in the bernese oberland., glacier express on the landwasser viaduct near filisur, can you issue print@home swiss travel system tickets.

The Swiss Travel Pass, the Swiss Travel Pass Flex and the Swiss Half-Fare Card can be issued as a print@home ticket / eTicket (you must print out the ticket).

Who is eligible to purchase a Swiss Travel System Pass nor Ticket?

Swiss Travel System passes and tickets are available to anyone who is resident outside Switzerland or the Principality of Liechtenstein.

Are the tickets refundable?

In the case of loss or theft, it is not possible to refund tickets.

Please contact us directly if you are unable to travel due nto sickness or accident or if you would like to exchange your paper Swiss Travel System pass or ticket. An exchange is only possible before the date of departure and within working hours. Please note our opening hours if trying to contact us (Monday to Friday from 08:00-17:00 and Saturdays from 10:00-16:00).

Important: Print at Home Tickets are non-exchangeable, non-refundable.

Swiss Travel Pass

What is the swiss travel pass youth.

The Swiss Travel Pass Youth is valid for those aged 16-24 years on the first day of travel and offers a 15% reduction on nthe normal adult price. The Swiss Travel Pass Youth entitles you to all of the same benefits as the Swiss Travel Pass.

Which Museums are included in the Swiss Travel Pass?

The Swiss Travel Pass offers free entry to more than 500 Museums , including the Olympic Museum in Lausanne, Château de Chillon and the Ballenberg Swiss Open-Air Museum.

How long is a Swiss Travel Pass valid for?

The Swiss Travel Pass is valid for 3, 4, 8 or 15 consecutive days in 1st or 2nd class.

Where is the Swiss Travel Pass valid?

The Swiss Travel Pass is valid on the whole boat, rail and Postbus network in Switzerland, as shown here .

Which mountain excursions are included?

Trips up to Stoos, Brunni, Klewenalp, Stanserhorn and Rigi are included in the Pass. A 50% reduction is offered on most other mountain and cableways (Gornergrat, Titlis, etc).

Is the Swiss Travel Pass valid on Swiss Panoramic Railways?

Your ticket price is included in the Swiss Travel Pass but seat reservations are compulsory and a supplement must be paid non most routes. It is possible to pay for a class upgrade if you have a 2nd class Pass but would like to travel in 1st class non one of these services.

Are there any further inclusions?

The Swiss Travel Pass also offers free entry to more than 500 museums throughout Switzerland.

What is the Swiss Travel Pass Flex?

The Swiss Travel Pass Flex is valid for 3, 4, 8 or 15 days of your choosing in 1st or 2nd class within one month. On listed travel days, pass holders are entitled to all of the same additional benefits as the Swiss Travel Pass. Please note however, that on the days between specified travel days, additional benefits, such as 50% discounts and museum entries, are not valid.

Swiss Family Card

What is a swiss family card.

A Swiss Family Card allows children aged 6-15 years to travel free of charge when accompanied by a parent.

How can I get a Swiss Family Card?

A Swiss Family Card can be issued free of charge when at least one parent is travelling using a Swiss Travel System Pass.

What about children under 6?

Children aged 0-5 years travel free of charge when accompanied by a paying adult.

Swiss Half Fare Card

What is the difference between the swiss half fare card and the swiss travel pass.

The Swiss Half Fare Card entitles you to 50% discount on the whole boat, rail and Postbus network in Switzerland. An additional ticket is needed if you wish to use public transport with the cities. Please ensure that you show your Swiss Half Fare Card together with any additional tickets if you are subject to an inspection at any time.

Will I get a discount on mountain railways or museum entrances?

Most mountain railways honour the 50% discount offered by your Swiss Half Fare Card. There is no reduction on museum entrances.

How long is the Swiss Half Fare Card valid for?

The Swiss Half Fare Card is valid for one month. It is not possible to extend this period. Please be aware that the reduction offered can sometimes be less than 50% due to reserved minimum pricing (eg. short journeys, city transport networks).

• Information
• Ways to benefit
• Grand Train Tour
• Museum pass
• Further experiences

With the Swiss Travel Pass all doors to trains, busses and boats are open to you.

Discover Switzerland in all its diversity: in nostalgic cog railways , through ceiling-high train windows , and on state-of-the-art motor vessels . This rich variety is capped off by punctuality, comfort and culinary highlights – that’s travelling the Swiss way.

Train, bus and boat are perfectly synchronised on the world’s densest traffic network. When the train arrives, bus and boat are at the ready in walking distance. Easy, convenient and direct.

Find out more.

All the benefits at a glance.

Here’s what you get with your all-in-one ticket:

• unlimited travel by train, bus and boat
• unlimited travel on premium panoramic trains*
• unlimited use of local public transportation in more than 90 towns and cities
• free admission to more than 500 museums
• unlimited travel to Mount Rigi, Stanserhorn and Stoos
• up to 50% discount on many other mountain excursions
• up to 30% discount on SBB RailAway offers
• with the complimentary Swiss Family Card, your children travel free of charge from their 6th up to their 16th birthday. Children under 6 years of age travel free of charge.

*Seat reservation fees and/or surcharges apply

Please contact the issuing point-of-sale for cancellations and refunds.

More information about the Swiss Travel Pass.

Swiss Travel Pass

Enjoy up to 50% discount on mountain excursions.

Find a list of panoramic mountain excursions here.

Enjoy free boat rides on various Swiss lakes.

Find a list of scenic routes here.

Swiss Travel Pass area of validity and highlights.

For a complete overview of the Swiss Travel Pass validity, download a PDF map . A seat reservation and/or upgrade is required to travel on some trains/buses/boats such as the Glacier Express, Bernina Express, Gotthard Panorama Express and Palm Express.

The top train attraction.

Let the breathtaking scenery pass you by. The Grand Train Tour of Switzerland is a unique route that dreams are made of, combining the most beautiful panoramic routes into a single memorable experience.

With the Swiss Travel Pass, you will get to discover Switzerland’s sights and landmarks from the comfort of the train. As you will see, the experience is close to being in a theme park, except that this unique route spanning 1,280 kilometres is for real.

There is no prescribed direction or duration. You can hop on and off wherever you please. Whether at Zermatt, the Lavaux, or at the Rhine Falls: the Grand Train Tour of Switzerland is also a perfect starting point for all sorts of excursions.

More information about the Grand Train Tour of Switzerland.

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Jungfraujoch – Europe’s highest railway station

Glacier Plateau

Eiger Express

25% discount with the Swiss Travel Pass

Jungfraujoch – Top of Europe.

Experience other highlights of the Jungfrau region such as Grindelwald-First, Schynige Platte or Harder Kulm at 50% discount with the Swiss Travel Pass: jungfrau.ch

Have we mentioned the Swiss Museum Pass?

Visit famous castles, interactive museums and even UNESCO World Heritage Sites: the Swiss Travel Pass is also your entry ticket to the world of museums. Benefit from unlimited free admissions to more than 500 museums. The following two are particularly popular. Just show your Swiss Travel Pass at the entrance and step in!

You’ll find a list of all museums here.

The prestigious Chillon Castle on the shores of Lake Geneva.

You’ll find a list of all boat cruises here.

Immerse yourself in Swiss history at the National Museum in Zurich.

You’ll find a selection of over 500 museums here.

To any spot by public transport

Impressive glacier world on TITLIS

Stunning panoramic views

TITLIS glacier

50% discount with the Swiss Travel Pass

TITLIS glacier mountain – welcome to the heart of Switzerland.

Enjoy a glorious day in the snow at 3,020 metres altitude. titlis.ch/

Further experiences.

A curated selection of the most beautiful Swiss trips by train, bus and boat.

Experience Switzerland’s beauty by public transportation.

How to Buy, Activate and Use the Swiss Travel Pass

The Swiss Travel Pass is an all-in-one transport pass that makes it easier and more affordable to travel around Switzerland, where the public transport system is renowned for its efficiency. 

Also sometimes referred to as the Swisspass, Swiss Train Pass or Swiss Pass, the pass is valid for various durations.

It even gives holders access to discounted travel on many mountain railways and cable cars as well as trains, buses and boats. 

Now you have decided to purchase the Swiss Travel Pass, where do you buy it? When and how can you activate it? And how do you actually use the Swiss Travel Pass? 

In this guide we cover everything you need to know before setting off on your travels around the incredible country of Switzerland. 

From how to buy the Swiss Travel Pass and whether or not your type of pass needs activating to how to use your pass on the go, this article covers it all. 

[ This post may contain compensated links. Please see my  disclosure policy  for more information. ]

What's in this Article

Where to buy the Swiss Travel Pass

Let’s get started by taking a look at where you should buy your pass. 

First, you need to decide whether to purchase a regular Swiss Travel Pass (for travel on consecutive days) or a Swiss Travel Pass Flex. The differences are explained in > this article.

Then it’s super simple to purchase a Swiss Travel Pass. I recommend you buy the pass via GetYour Guide , an authorised reseller of Swiss Travel System.

What’s great about using GetYourGuide is that they offer full refunds on many products, including the Swiss Travel Pass, if you cancel up to 24 hours before use. 

Consecutive Day Swiss Travel Pass Prices

Swiss Travel Pass Flex Prices

How to buy your Swiss Travel Pass step-by-step

The GetYourGuide site is also really user-friendly. After clicking the link to purchase your pass ( this link for the consecutive day pass and this link for the Flex pass ), the first step is to choose how many adults, youths (aged 16 to 25) and children (aged 6 to 15) are travelling. 

This can be done directly beneath ‘About this activity’. Kids aged 5 or under don’t need a ticket or a pass, as they travel for free.

Next, select the start date you want: you can skip through months here by clicking the arrow on the top right.

Then, when you have selected the date you will first use your pass, click on ‘Check availability’. 

Now you can choose the pass you’d like to buy.

Add the pass you want to your cart. 

📍 I recommend double checking at this point that you have selected the right class of travel and duration. 

Then click ‘Checkout’. 

Next it’s just a case of adding your billing details as with any online purchase. 

You’ll also be asked to complete the full names and dates of birth for each traveller. Make sure these match your passports exactly to prevent any problems later on. 

How you’ll get your Swiss Travel Pass

Once you have made your purchase, when and how is your pass delivered? 

The Swiss Travel Pass (for travel on consecutive days) will be emailed to the address you provided in the booking process, and will come in the form of a PDF attachment which can be downloaded to your mobile device.

I highly recommend printing a paper copy of this as a back-up, though you can simply present the mobile version when using transport in Switzerland. 

While both paper and digital versions of the pass are accepted, your phone could suddenly run out of battery and then you’d have no way of proving you have a pass! 

You should also carry your passport or another form of photo ID each time you travel. 

> Click here to buy your Swiss Travel Pass

How you’ll get your Swiss Travel Pass Flex

If you purchase a Swiss Travel Pass Flex, you will receive a purchase receipt and a voucher by email.

The voucher is NOT valid for travel.

Each day you wish you travel you should activate your pass (see the instructions below). By doing this, you will receive a valid ticket for travel on that date.

> Click here to buy your Swiss Travel Pass Flex.

When and how to activate the Swiss Travel Pass

There is often confusion about whether or not a Swiss Travel Pass has to be activated. The answer varies according to the type of pass you’ve bought so follow the instructions below to learn how to activate your Swiss Travel Pass.

Activating your Swiss Travel Pass (consecutive days)

The regular, consecutive days Swiss Travel Pass does not need to be activated. All you need to do is show it to the ticket inspector when requested.

Activating your Swiss Travel Pass Flex

The Swiss Travel Pass Flex, however, must be activated in advance and before each day that you use the pass. You can do this via Activate Your Pass here .

Your pass should be activated before your first trip, and you’ll need to enter your reference number as well as your full name and date of birth. 

For every travel date you activate, a valid ticket will be generated. This e-ticket can then be seen at activateyourpass.com . You can show this e-ticket to the ticket inspector on your phone or tablet, or use a printed copy. 

What if your plans change along the way? 

If you have already activated a travel date that you want to change, the Swiss Travel Pass allows you to change these as much as you want to until the start of each validity period.

The validity period commences at 23:59. Once the clock hits midnight, you can no longer change or deactivate this particular ticket. 

For example, if you have activated your Swiss Travel Pass Flex to be used on 17 July and you no longer wish to use your pass that day, you can change the date of travel until 23:59 on 16 July.

How to use the Swiss Travel Pass

So now let’s cover how to use the Swiss Travel Pass Flex or consecutive-days pass. 

When travelling with a Swiss Travel Pass – either consecutive days or Flex, you simply board the train and sit wherever you wish in the correct carriage for your class of travel. 

The only exception to this is when travelling on the Bernina Express or Glacier Express, which we cover below.

When requested by the ticket inspector, simply present your Swiss Travel Pass.  You may also be asked to present some photo ID, such as your passport to verify that you are the pass holder.

Using the Swiss Travel Pass on panoramic trains

The Bernina Express and Glacier Express , two of Switzerland’s most famous premium panoramic trains, are the only Swiss trains on which reserving a seat is compulsory.

The actual ticket price of the journey on these trains is covered by the Swiss Travel Pass but seat reservation fees are compulsory and should be purchased online well in advance of your travel date.

Seat reservations for the Bernina Express can be purchased here and Glacier Express seat reservations can be purchased here .

On all other panoramic trains* – Luzern – Interlaken Express, GoldenPass Line and Gotthard Panorama Express – seat reservations are not required. Simply board the train and sit anywhere in the correct carriage for your class of your travel.

*Note that the Gotthard Panorama Express only offers 1st class train travel. If you hold a 2nd class Swiss Travel Pass or Swiss Travel Pass Flex you must pay a class upgrade for this journey.

Additionally there is a compulsory supplement of CHF 16 for each passenger that travels on the Gotthard Panorama Express. > Purchase class upgrades and the compulsory supplement here .

Using the Swiss Travel Pass on buses, boats and mountain transport

Don’t forget that Swiss Travel Pass holders can also use boats, buses and some mountain transport services. Even when this isn’t the case, you may qualify for a generous discount as a pass holder. 

When boarding boats and buses, simply show your Swiss Travel Pass when you enter.  For free (where applicable) or discounted travel on cable cars, funiculars and mountain railways, present your pass at the ticket counter.

Selected museums also allow pass holders to enter for free. Just show your Pass at the ticket counter.

Travelling beyond the Swiss border with a Swiss Travel Pass

When travelling to an area beyond that covered by the pass – such as into another country – you’ll need to buy a ticket for that sector. This will apply, for example, to journeys into France, Italy, Germany or Austria. 

International tickets are generally not available for purchase on the Swiss Railways website or app so we recommend buying them from the railway of the country concerned.

The Swiss Travel Pass covers travel as far as the major rail border points of Basel and Le Chatelard-Frontiere on the French border, Chiasso on the Italian border, Konstanz on the border with Germany and St. Margrethen on the Austrian border.

Some postal bus services within Liechtenstein and Austria are also covered by the Swiss Travel Pass.

You can view a map of the Area of Validity of the Swiss Travel Pass > here .

The SwissPass app 

Is there a Swiss Travel Pass app? No, there isn’t.  

Many travellers notice a reference to the SwissPass on the SBB Mobile app however this refers to a digital travel account for residents only. 

A SwissPass account is for Swiss citizens only, not tourists, and is a separate product that uses a chip and pin card.

The Swiss Travel Pass doesn’t have to be added to an app. All you need is to be able to show the ticket inspector a paper or digital copy, and photo ID if requested.

The excellent SBB Mobile app ( which we explain here ) can be used for checking timetables but it is not necessary (or possible) to connect your Swiss Travel Pass to the app.

Another app that is useful is the Swiss Travel Guide app which has an integrated map and timetable and points out more than 500 Swiss highlights.

Planning a trip to Switzerland? At Holidays to Switzerland we are passionate about sharing our love of Switzerland and helping you to plan the perfect trip. Read our guide to planning a trip to Switzerland to kick start your travel plans and join our free Switzerland Travel Planning group on Facebook to chat with other past and future travellers. Want monthly news and podcast updates, helpful travel tips and special deals sent straight to your inbox? Subscribe to Holidays to Switzerland and we’ll send you a bonus copy of our 10 Useful Things to Know Before You Visit Switzerland guide. 🇨🇭 Check out our exclusive discount offers and save on your Swiss vacation. 🇨🇭

Buying, activating and using the Swiss Travel Pass summary

The Swiss Travel Pass allows you to use the clean, fast and efficient public transport system in Switzerland. It can be used on trams, buses and boats as well as trains, and can save you a lot of time and money. Exclusive free entry to museums and generous discounts can also apply. 

Buying your pass is easy, and purchasing it through our preferred supplier means you won’t even lose money if your plans change, as long as you cancel 24 hours before the start date. 

Only the Swiss Travel Pass Flex requires activation, which is easy to do via this link . 

Once you have your chosen pass, I recommend taking a paper copy as well as the digital version as back-up. Also carry your passport or other photo ID in case it’s requested. 

Unless you want to travel on the popular scenic Swiss train routes, seat reservations are not normally required. 

Wherever your Swiss Travel Pass takes you, I’m sure you’ll fall in love with beautiful Switzerland and will want to return time and time again!

How to Buy, Activate and Use the Swiss Travel Pass – Summary

Now that you have read this guide, you can confidently buy, activate (if necessary) and use your Swiss Travel Pass.

This all-in-one transport pass is the perfect hop on hop off ticket for travelling in Switzerland.

🇨🇭 Ready to buy yours? > Click here to buy the Swiss Travel Pass and > Click here to buy the Swiss Travel Pass Flex .

If you’re still unsure whether the pass is the best value for your trip, we answer the question Is the Swiss Travel Pass worth it? here .

Switzerland Travel Essentials

Swiss Travel Pass

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Carolyn Schönafinger

Carolyn Schönafinger is a frequent visitor to Switzerland, the country she fell in love with more than 30 years ago. She now visits Switzerland every year in her quest to explore every inch of the country. Carolyn is a certified Switzerland Travel Expert and she has achieved the Swiss Travel System Travel Expert diploma. She loves sharing her Switzerland travel expertise and helping others to plan their dream Swiss vacation on this website and the Holidays to Switzerland Travel Podcast. Read more

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Swiss Travel Pass FAQs: Helpful Answers for 2024

The Swiss Travel Pass is designed for backpackers, city hoppers, families, and railway lovers. It offers a cost-effective way to travel across Switzerland by public transportation.

You’re probably wondering: How much does it cost? And are there any discounts? We often get these and many other questions about the Swiss Travel Pass.

Deciding whether the Swiss Travel Pass is right for you can be overwhelming. Our comprehensive overview of benefits could be a good starter. But first-timers will end up with many unanswered questions, still.

So, we decided to answer them once and for all. We've got you covered, from where to purchase the Swiss Travel Pass to its activation and available discounts to the refund policy. Whether you're a curious first-time visitor to Switzerland or want to plan a Swiss itinerary for your friends from abroad, keep reading for answers to the most common Swiss Travel Pass FAQs.

Frequently Asked Questions about the Swiss Travel Pass

Purchase and refunds.

The Swiss Travel Pass is valid for consecutive periods of 3, 4, 6, 8, or 15 days and must be activated within six months of the purchase date.

The Swiss Travel Pass can be purchased on the official SBB website, at SBB ticket offices and authorized resellers, or worldwide through online travel agencies such as RailEurope .

The Swiss Travel Pass is available for anyone with a permanent residence outside of Switzerland and the Principality of Liechtenstein. This includes any foreign nationals and Swiss people with a permanent address abroad. It’s important that Swiss who live abroad can produce the following forms of identification while traveling on a Swiss Travel Pass: a Swiss passport, plus a residence permit, driving license, or residence certificate from abroad.

Yes, the Swiss Travel Pass offers discounts for children and teenagers up to 16 years. Youth from 16 up until their 25th birthday enjoy a 30% discount with the Swiss Travel Pass Youth. However, there are no discounted rates for senior citizens. Children up to 6 years travel for free on all Swiss public transport. From the age of 6 to 16, they travel for free with a parent who is a holder of a Swiss Travel Pass and a Swiss Family Card. The latter is a free add-on that can be requested at a train station or during the online purchase of a Swiss Travel Pass. On the SBB website, simply add the child as a passenger under “‘Add passengers” in order to receive the Swiss Family Card automatically.

The Swiss Travel Pass price does not vary between online outlets and ticket booths in Switzerland. But time is money, and purchasing it in advance may save you precious time during your trip. Simply skip the lines at the ticket office and hop onboard public transportation! You can buy the Swiss Travel Pass a maximum of 60 days before the day you want it for, right up to the day before travel.

You can secure your Swiss Travel Pass up to 11 months ahead , ensuring availability during peak seasons and potentially benefiting from early booking discounts. Early purchase also lets you focus on other trip planning aspects.

Yes, you can get a refund if the Swiss Travel Pass is returned to the vendor before you start using it. If you have already started your journey, you may get a partial refund if you provide proof of illness or injury, if you had to stop your trip unexpectedly, or if you have a confirmation from a railway office.

If you lose your Swiss Travel Pass, contact the Swiss Federal Railways as soon as possible by submitting a loss report . They can cancel the pass to prevent unauthorized use and issue a new one at a fee. However, If you lose your pass or it gets stolen, you cannot get a refund.

Unfortunately, travel passes can only be refunded if they are returned to the issuing office prior to the first day of validity. Generally speaking, you cannot change dates of an active pass.

The Swiss Travel Pass is available as a PDF attachment that can be downloaded to a mobile device. We recommended keeping a printed copy as a backup, just in case you run out of battery on your smartphone. Both paper and digital versions are accepted, but it is important to carry a photo ID each time you travel.

Buy a Swiss Travel Pass at GetYourGuide

Purchase the Swiss Travel Pass online at the most reputable vendor starting at CHF 244. You will receive an immediate email confirmation with a PDF ticket.

What the physical Swiss Travel Pass contains:

How much does the Swiss Travel Pass cost in 2024?

As of January 1, 2024, the prices for the Swiss Travel Pass and Swiss Travel Pass Flex will increase an average of 5.9 percent compared to 2023. The prices for both passes will continue to be offered for 3, 4, 6, 8, and 15 days.

Swiss Travel Pass Price 2024: Fares, Discounts, Price Changes

What's the difference between the consecutive swiss travel pass and the swiss travel pass flex.

There are two types of Swiss Travel Passes: the consecutive Swiss Travel Pass. and the Swiss Travel Pass Flex. Both passes offer unlimited travel on the Swiss Travel System network, but there are some key differences between the two.

The consecutive Swiss Travel Pass is valid for a specified number of consecutive days , such as 3, 4, 8, or 15 days. You can use the pass for continuous travel within the specified days.

On the other hand, the Swiss Travel Pass Flex allows you to choose a certain number of non-consecutive days within one month.

For example, if you have a 15-day Flex pass, you can travel for 15 days within one month, but these days do not have to be consecutive. The Flex Pass is ideal for travelers who wish to have more flexibility in their itinerary and have the freedom to choose when and where to travel.

When choosing between the two passes, consider your travel itinerary, stay duration, and budget. If you plan to travel extensively around Switzerland and visit many museums, then the Swiss Travel Pass is a good option. However, the Swiss Travel Pass Flex is a better choice if you want more flexibility in your itinerary and have the freedom to choose when and where to travel.

Activation and logistics

The Swiss Travel Pass for consecutive days does not need to be activated. When you purchase your pass from an online travel agent, they send an email directly to your account. You will receive a PDF file containing a QR code the train staff can check and scan. You may also receive a link in the email that will allow you to add the code to any wallet app on your smartphone. Alternatively, you may print out the PDF on a sheet of paper. The pass is ready to be used if it contains information such as your start date, passenger name, and birth date. If you have purchased a consecutive ticket, you must fill in your start date during the check-out. Your pass will automatically be activated on that particular date and run for the preset number of days. Once in Switzerland, present the pass and your passport or ID to the conductor on board.

The Swiss Travel Pass Flex must be activated in Switzerland before each day of travel. There is a dedicated website where you have to enter your ticket reference number and name to validate the travel days.

A travel day on the Swiss Travel Pass Flex is based on the calendar day, allowing for travel within the validity period of the pass. However, remember that travel days are not calculated on a 24-hour basis, and the final day of validity ends at 5 AM on the following day.

The Swiss Travel Pass is unavailable for purchase by Swiss residents, as it is primarily marketed toward tourists visiting Switzerland. It is only available to those with a permanent residency outside of Switzerland or the Principality of Liechtenstein.

Swiss residents have other options, such as the Half Fare Card, the GA, or other regional passes that may suit their travel needs.

Benefits and perks

No, the Swiss Travel Pass does not guarantee a seat on a train. With a valid pass, you can board any train that has seats available, including trains such as the Glacier Express that explicitly require a seat reservation. Contact the conductor to make a seat reservation on the spot.

The Swiss Travel Pass covers most of the public transportation services in Switzerland. Some private transportation services may require an extra fee or reservation. Have a look at the area of validity map to see exactly which lines are included.

The Swiss Travel Pass offers free entry to over 500 museums and other attractions. Some special exhibitions and events may require an additional fee, even with the pass. Download a list of participating museums or read our suggestions for free Swiss Travel Pass museums to visit.

You bet. The Swiss Travel Pass is available in both the first and second classes. Make your choice during the check-out when you purchase the pass, but remember that you can pay the differential to first class if you ever decide to upgrade on the spot.

The Swiss Travel Pass allows unlimited travel on all trains, buses, and boats operated by the Swiss Federal Railways and other participating companies, including the famous Glacier Express and GoldenPass Express lines.

Yes, city transportation is a key benefit of the Swiss Travel Pass. It is valid for transportation to and from the airports in Zurich, Geneva, and Basel, as well as other airports in Switzerland.

Is the Swiss Travel Pass the same as the Swiss Pass?

Good question! No, the two passes are not the same. Consider the Swiss Travel Pass a golden ticket for tourists, granting them access to various transportation options. Swiss Pass is the former name.

Today, the SwissPass is a chip card and digital account intended for Swiss residents. It lets them load annual public transport passes and other products onto an electronic card.

As a tourist, it's important to remember that the Swiss Travel Pass and SwissPass are two distinct products, each catering to different needs. Adding your Swiss Travel Pass to a SwissPass online account would be like trying to use a library card to buy groceries - it simply doesn't make sense.

Is the Swiss Travel Pass worth it?

There is no one-size-fits-all answer to this question, as it will depend on your individual needs and preferences. The Swiss Travel Pass offers many benefits that can greatly enhance your travel experiences in Switzerland.

Key benefits include saving money on transportation, free access to museums, and the convenience of not purchasing individual tickets.

Read our dedicated post to find out: Is the Swiss Travel Pass worth it?

Get our ultimate free guide! Swiss Travel Pass: How to make it work in 2024

The free guide includes a round-trip itinerary starting in Zurich for budget travelers. It “hacks” a three-day Swiss Travel Pass to make it last for a five-day stay…

Got any more questions?

We hope to have answered your pressing Swiss Travel Pass FAQs. If you have any additional inquiries, please leave a comment or send an email. We will research the answer and reply as soon as possible.

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Dimitri Burkhard

As the founder, editor, and community manager of Newly Swissed, Dimitri owns the strategic vision. He is passionate about storytelling and is a member of Swiss Travel Communicators. Dimitri loves discovering new trends and covers architecture, design, start-ups and tourism.

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We are traveling to Switzerland in July and our must do is the Glacier Express from Brig to Chur. If I purchase the Swiss travel pass that will get us on the train but then we need to purchase and actual seat, is that correct?

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