book a prison visit stafford

Blog Government Digital Service

https://gds.blog.gov.uk/2014/09/15/you-can-now-book-a-prison-visit-online/

You can now book a prison visit online

Booking a prison visit should be simple and straightforward. Until now that was far from the case. Booking a visit required both prisoner and visitor to jump through hoops: paper forms and drawn-out phone calls. And if the visit date turned out to be impossible, they had to start all over again.

Now you can book a visit online . It takes about 5 minutes. Before, picking an available date was pot luck. Now there's a date-picker that lets you select 3 possible slots instead of 1. It’s a straight-forward service with user-needs at its heart but, if you get stuck, you can call the prison's visits booking line and someone will help you with the booking.

Here's a very short film we've made about it:

By making it easier to book visits, prisoners will see more of their friends and family. Evidence suggests this will help their rehabilitation. Transformation isn't just about websites.

The service was built by the Ministry of Justice, with a combined team from the National Offender Management Service, HM Prison Service and MoJ Digital Services.

For more of the story behind this service, read Mike Bracken's account of his trip to HMP Rochester or check out the service’s transformation page .

Join the conversation on Twitter , and don't forget to sign up for email alerts .

You may also be interested in:

• Prison visit booking: using digital analytics to inform alpha development
• Making prison visits easier to book
• Meet the Transformation team

Sharing and comments

Share this page, 20 comments.

Comment by Pauline posted on 23 August 2015

How do you find out the prisoners number??? so you can go ahead with online booking of a visit?

Comment by Carrie Barclay posted on 24 August 2015

You can find a prisoner using this service: https://www.gov.uk/find-prisoner However it will be the prisoner's responsibility to get in touch with you to let you know their prison number etc.

Comment by linda posted on 15 August 2015

This service does not appear to work this is day 2 trying to use it

Comment by Olivia posted on 30 July 2015

Hi, If a visit is booked and someone cant make it, is it possible to change the name of one of the people to someone else?

Comment by Louise Duffy posted on 30 July 2015

It's best to contact the prison directly if this happens. You can find contact details here: http://www.justice.gov.uk/contacts/prison-finder

Thanks, Louise

Comment by Paige posted on 28 July 2015

Hi my partner was sent to nottingham today, I was on his previous list 4 months ago for a visit. Will that still be on the system all will it have to he put through again if so how long does it take to be approved for a visit? Thanks Paige.

Comment by Louise Duffy posted on 29 July 2015

You might want to get in touch with the prison first before booking a visit. You can find the contact details of the prison here: http://www.justice.gov.uk/contacts/prison-finder

Comment by Debs posted on 27 July 2015

Hello Is there a list of prisons where online booking can't be used?

Comment by Louise Duffy posted on 28 July 2015

According to the information on this page: https://www.gov.uk/prison-visits , you can arrange a visit to any prison in England and Wales through this service. If you're visiting someone in Northern Ireland or Scotland you'll need to contact the prison directly.

This link also lists the type of visits that are not covered by the online service: https://www.gov.uk/prison-visits so you need to get in touch with the prison directly.

Hope that's helpful.

Comment by c.steer posted on 26 July 2015

So how do I find the booking form to fill in I am new to computers

Comment by Louise Duffy posted on 27 July 2015

Here's the link to the booking form: https://www.gov.uk/prison-visits

You'll need this information to complete the form:

prisoner number prisoner’s date of birth dates of birth for all visitors coming with you make sure the person you’re visiting has added you to their visitor list

Hope that's useful.

Comment by Shawnaa posted on 09 May 2015

i have a visit booked which i did online but i do not have a visiting order woll the prison let me in?

Comment by Carrie Barclay posted on 11 May 2015

Your identity will be checked on arrival to make sure you’re on the visitor list.

Comment by jessicca posted on 27 January 2015

What happens after you book the visit and its confirmed by email do you need the visiting order ?

Comment by Carrie Barclay posted on 29 January 2015

The Visiting Order (VO) number is generated by the booking system, it is included in your confirmation email and you will need this to change or cancel a booking.

However, if you're visiting a prison the guidance is that you only need your ID, not the VO number. If when you visit the prison you are asked for the VO number you should report this via the Contact Us link on the Prison Visits Booking form.

I hope that helps.

Comment by Ilysa Mcnally posted on 18 November 2014

How late in advance can I book e.g. book a visit today (Tuesday) for the Sunday coming???

Comment by Carrie Barclay posted on 19 November 2014

Hi Ilysa. Thanks for your question. A visit needs to be booked 3 working days in advance. So in this case, the visit request would have to be no later than Tuesday to allow for a visit on Sunday.

Comment by carole posted on 23 October 2014

How far in advance can you book visits

Comment by Carrie Barclay posted on 23 October 2014

Hi Carole. You can book up to 28 days in advance. Thanks for your question.

Comment by kimberly posted on 16 August 2015

does anyone know how to cancel a visit online?

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Stafford Prison Information

• Accommodation: The prison provides multiple residential units with individual cells or shared accommodation for inmates. The cells are equipped with basic amenities, including beds, personal storage, and sanitation facilities.
• Education and Vocational Training: Stafford Prison places a strong emphasis on education and vocational training. Inmates have access to a range of educational programs, including basic education, literacy, numeracy, and accredited courses. Vocational training opportunities are also available to develop employable skills and enhance prospects for successful reintegration into society.
• Work Opportunities: Inmates at Stafford Prison have access to various work activities within the prison, such as maintenance, cleaning, kitchen, and other designated roles. These work activities aim to develop skills, instill discipline, and promote a sense of responsibility.
• Healthcare: Stafford Prison has an on-site healthcare unit staffed with medical professionals who provide primary healthcare services to prisoners. Mental health support, substance abuse programs, and specialized medical care are also available.
• Family Contact: The prison recognizes the importance of maintaining family relationships and facilitates visits and contact with family members, subject to specific guidelines and regulations.
• Resettlement Support: Stafford Prison offers pre-release planning and support to help inmates prepare for their eventual release. This may include assistance with accommodation, employment, and access to community-based support services.

Contact Information

Booking a visit to stafford prison.

• Wednesday: 2pm to 4pm
• Thursday: 2pm to 4pm
• Saturday: 2pm to 4pm
• Sunday: 2pm to 4pm

Unlimited Prison Phone Calls Package

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Guidance: Stafford Prison

Ministry of justice.

Help us to improve this page. Give us your feedback in this 2-minute survey .

Book and plan your visit to Stafford prison

To visit someone in Stafford Prison you must:

• be on that persons visitor list
• book your visit in advance
• have the required ID with you when you go

At least one visitor must be 18 or older at every visit.

There may be a limit to the number of visits a prisoner can have. You can check this with Stafford Prison.

Contact Stafford Prison if you have any questions about visiting.

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit , including:

• travel to Stafford Prison
• somewhere to stay overnight

How to book family and friends visits

You can book your visit online or by telephone.

Telephone booking line: 0300 060 6505(Find out about call charges)

Booking line opening times:

• Monday, Wednesday, and Friday: midday to 5pm
• Tuesday and Thursday: 9am to 5pm

The visits booking line is closed during weekends and on all public holidays.

Visiting times:

• Wednesday: 2pm to 4pm
• Thursday: 2pm to 4pm
• Saturday: 2pm to 4pm
• Sunday: 2pm to 4pm

The Visits Centre is open on Wednesday, Thursday, Saturday and Sunday from midday to 4:30pm.

Booking in for visitors will start at midday to 3pm.

How to book legal and professional visits

Email: [email protected]

You can also book by telephone.

Booking line: 0300 060 6505 Find out about call charges

Legal visiting times:

• Monday: 9:30am to 11am
• Tuesday: 9:30am to 11am
• Wednesday: 9:30am to 11am
• Thursday: 9:30am to 11am

Video link facilities are available for parole hearings, court appearances and offender management meetings. These cannot be used for legal meetings.

To arrange a prison video link, email: [email protected]

Getting to Stafford Prison

Find Stafford Prison on a map

There are no direct services to the prison, but buses stop at Sainsburys in Chell Road, only a short walk away. The bus station (Queensway) is also very close to the prison.

On leaving the station (Stafford connects to Glasgow, Manchester, Liverpool, London Euston on the West Coast main-line), you can either take a taxi or walk. Use the pelican crossing, then turn left and follow the road around into Victoria Road, keeping to the right-hand side of the road. Cross at the mini-island and take the pedestrian walkway (straight on) past the Crown Court. Cross the road into St. Marys Passage and follow the path, keeping St. Marys Church on your left. On entering the town, turn left at McDonalds and walk straight through the town centre until you come to Queensway (The Ring Road). You will see Starbucks Caf on your right. Cross the first three lane road (Pelican crossing) and turn right, following the path to the second two lane road (Pelican crossing). On crossing the road, turn left, keeping the railings on your left. Walk straight up Gaol Road, with the prison wall on your right. You will see a zebra crossing, nearly opposite the main prison gate. Cross over the road and turn left into County Road. The Visits Centre entrance is immediately on your left, in the large three floor building.

If you are using sat nav, the postcode to use is ST16 3AW. Leave the M6 motorway at Junction 14 and take the Eccleshall Road (2nd exit from the North and 3rd exit from the South). Follow the road for 1 mile and you will reach an island, taking the third exit for Town Centre. Take the nearside lane and turn left at the traffic lights into Browning Street. At the mini roundabout, take the third exit onto Gaol Road. Pass the petrol station on your left and the main prison gate will be on your left.

There is a small public pay and display car park opposite the prison gate.

Car park information:

• up to 24 hours 4.40
• Sundays 1.00 all day
• disabled blue badge holders free
• there is a pay by phone facility on the car park
• motorcycles in designated bays free
• there are 4 designated bays for electric cars with charging facilities

To plan your journey by public transport:

• use National Rail Enquiries
• use Traveline for local bus times

Entering Stafford Prison

All visitors, aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID when visiting a prison . This site provides more detailed information about many topics (booking, visits times, directions, facilities, dress code etc.) linked to visiting someone in prison, so we would recommend having a look, before visiting.

HMP Stafford operate a biometrics system to identify visitors. If it is your first visit, the PACT staff will explain the system, which requires you to place your index finger onto a reader, followed by standing still and having your image taken. You will be allowed to use a locker, to keep any unauthorised items which are not allowed into the prison. This includes items such as excess money, mobile phones, medication, shopping etc. You will be allowed to take your ID, locker key and money, up to the value of 30, to enable you to purchase refreshments, sweets etc. in the Visits Hall.

Essential medication can be taken into the prison. You must notify the Visits Centre staff that you need this. You will be required to pass the medication to the Senior Officer in the Visits Hall before you go to your allocated table. They will keep it safely for you, until you require it.

Disabled Visitors can utilise a toilet within the prison gate and adjacent to the Visits Hall. The car park adjacent to the Visits Centre has a number of designated disabled parking spaces. As the Visits Hall is on the first floor, disabled visitors may wish to utilise the lift. We have a number of tables which provide more space for wheelchair users. If you have a sight or hearing disability, please indicate to the Visits Centre staff that you may need assistance. We will be very pleased to assist you in any way we can, to ensure that you can gain full and safe access into and out of the establishment.

There are baby changing facilities within the Visits Centre and Visits Hall. We can accommodate pushchairs, however we would request that you do not bring large prams, given the lack of access and space within certain areas of the prison. If you are bringing young children or babies, we will allow bottles and dummies to go into the prison. Please ensure that you have necessary food and/or refreshments for babies, before entering the prison.

Once you have left the Visits Centre, please cross Gaol Road (via the zebra crossing) to your right. The entrance into the prison for visitors is through the door to the left of the main vehicle gate.

Once inside, you will be subject to a search by prison staff. They will explain the search procedures to you. It is similar to when you go to an airport, passing through a metal detection portal and a pat-down search. You may also be subject to a passive drug dog search, in relation to unauthorised items.

You will pass into the Visits Hall and be allocated a table, where your visits will take place.

Visits staff will give a verbal indication to you @5 minutes before the visits session is due to finish. We try to optimise the amount of contact time you have with your loved one, given the time and effort is has taken for visitors to travel to HMP Stafford.

At the end of the visit, you will return to the Visits Centre, following the same route as when you entered. Please ensure that you collect all of your possessions before you travel home.

Claim for help with prison visits

If you visit a family member, partner or someone who does not get other visitors, you may be able to get help paying for travel to the prison, overnight accommodation and meals. You can find additional information about this by emailing:

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HMP Drake Hall, Visits and getting there

Tue: 13:30 – 16:00 Sat: 13:30 – 15:45 Sun: 13:30 – 15:45

The booking line open Monday to Friday between 09:00 and 18:00. Telephone number: 0300 060 6501. The booking service is closed on Bank Holidays. Alternatively, visits can be booked via email as follows: [email protected] or online www.gov.uk/prison-visits

All you need is  the name and date of birth of the person you are visiting and their prisoner number

You can choose up to 3 possible dates and times. Prison booking staff will check what’s available and confirm your visit by email. You’ll also receive your visiting order (VO) number by email. You must bring this with you when you visit. If you’ve made an online visit booking request and haven’t received a confirmation email within 1-3 working days, email [email protected]

Last admittance  to a visit is 14:30 so don’t be late! Visits are limited to 3 visitors per session and children. There is a unsupervised play area in the main visits for children. All day family visits are usually held on Wednesdays during school holidays normally 2 sessions during the summer holidays).

There is a outside visits centre where there are lockers (£1 requried) which also has vending machine for drinks and snacks. Inside there is a refreshment bar serving drinks and sandwiches as well as vending machines. Up £10 in small change (no notes) can be taken in visits to enable snacks etc to be purchased.

Getting there:

There are no bus services to the prison, By train from Stafford Station, taxi to prison (approximate cost £15.00 each way)

If travelling by car from the North M6, exit 15, take A519 to Eccleshall. The turning to Drake Hall is on the left as you approach the village (signposted Drake Hall).From the South M6, exit 14, take A5013 to Eccleshall.  On arrival in Eccleshall turn right onto A519 at ‘T’ junction and take second right (signposted Drake Hall).From the East, take A518 from Uttoxeter to Stafford.  On approaching Stafford turn right at Polytechnic on A513 which passes under M6 at Junction 14 above.

Return to Drake Hall

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The Good Book of Prisons

What's good in prisons across England & Wales

MANAGERS & OFFICERS

The managers and Officers said this was a ‘very safe’ prison with good staff-prisoner relations and ‘no issues’ with Spice. They rated the ‘visible’ management – with the jail toured daily by the Duty Governor and regularly by the No. 1 – daily briefing for all operational staff, and regular full staff meetings. Being ‘very clean’ and well-maintained (by the garden and small repairs parties) was ‘good for both prisoners and staff’, as was their mutual respect within a ‘strong’ culture of decency and care for prisoners (‘residents’). ACCTs were ‘very low’ and support for prisoners at risk of self-harm was ‘excellent’, as was the wide range of prisoner reps and mentors (including for veterans and older prisoners). The ‘active’ Prisoner Council was ‘very effective’, with members identified by T-shirts. They noted a good range of education, vocational training, and workshops. They liked ‘Jail Jottings’, the weekly staff newsletter, which included ‘thank you’s for jobs well done, and staff recognition with prizes (including gift vouchers and free meals at the highly valued staff bistro). Family members being invited to the prison’s POELT graduation ceremony was also much appreciated.

The prisoners described a ‘very safe’ jail with ‘very tight’ security (‘a good thing’), little or no drugs, and a ‘very visible’ and approachable No. 1. They praised the thorough 7-day, peer-led prisoner induction, and the wide range of peer mentors (including healthcare champions, trained by healthcare staff), who were linked to, and well supported by, relevant prison managers. The ‘effective’ Prisoner Council, with two reps per wing, regular and fully minuted meetings with senior managers, and strong senior management buy-in, was ‘widely respected’ by prisoners and staff. The food was ‘very good’, and the gym was ‘excellent’: its ‘very’ supportive staff did ‘excellent’ work with prisoners with physical and mental health issues (‘common in this prison’). The DAAT (Drug & Alcohol Treatment) team was also highlighted as doing ‘very good’ work, and education and training opportunities were rated too.

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How to visit an inmate at Stafford Creek Corrections Center in Washington

Updated on 02-13-2024

Before visiting your inmate check all the rules you need to follow. You can find an inmate at Stafford Creek Corrections Center , using the Pigeonly Inmate Search if you need help before visitng. After the visitor has been approved by the correctional facility they need to check with their inmate on what days they are allowed to visit. Before connecting with a loved one here, you can find them using a free inmate locator. Pigeonly helps you add money to a trust account at Stafford Creek Corrections Center and other services.

• Write a Prisoner
• Inmate Calling
• {facilityName}

Stafford Creek Corrections Center Correctional Faciliites

• • City: Aberdeen
• • County: Grays Harbor County
• • State: Washington
• • Facility: Stafford Creek Corrections Center
• • Locator: Use Our Free Inmate Locator
• • Address: 191 Constantine Way, Aberdeen, WA, 98520
• • Phone: 360-537-1800

Table of Contents

• • Visitation
• • What to Wear When Visiting Inmate
• • What can I Bring to Visit an Inmate
• • Visitation Hours
• • General Visitation List
• • What are the Visitation Hours
• • How to schedule a Visit
• • What are the requirements to visit your inmate
• • How to make an appointment to visit your inmate
• • How to book a prison visit online
• • How to connect with your inmate through video visit
• • How to connect through jail video visitation
• • Phone Calls
• • How to collect calls from Jail
• • How can inmate call their families and friends
• • How to call a jail to speak to an inmate
• • FAQs
• Correctional Facility Information
• View More Facility Information

Stafford Creek Corrections Center inmate lookup

Go to pigeonly.com to start a search for your inmate. First, click "Get Started" and enter your inmate's first and last name.

Make sure to check if your inmate's facility is county, state, or federal.

Find your inmate and select from the list of services designed to help you keep in touch.

How it Works

Finally, you'll need to register an account with Pigeonly, and we'll provide you with your loved one's contact information. (Don't worry, registration is completely free!)

Pigeonly understand how difficult it is for families to stay away from their inmate and it is important to familiarize yourself with the basic of inmate visitation before planning a visit as each facility has specific rules that you must follow. All visitors must be pre-approved; your inmate must put you on the pre-approved visitation list in order for you to visit them which is later reviewed by the correctional facility. When considering approval, correctional facilities look at many factors as all the formalities need to be done. Many facilities limit the number of visitors therefore inmate have to narrow down the list of potential visitors. All correctional facilities have their own set of rules which you need to follow. You will be expected to follow the prison rules, no matter how arbitrary they may seem, when you visit.

The inmate you plan on visiting should be able to advise you the visiting time schedule for that prison, however it is always a good idea to call the prison before to ensure visitation is permitted and whether potential visitors are approved or not. All the prisoners are searched before and after any visits due to the security reasons. The families visiting their inmates need to respect the dress code of the particular prison otherwise they may be refused visitation. All visitors are expected to present a valid, government issued photo ID. Pigeonly have also introduced video visitation to connect families and inmate when it becomes difficult for them to visit, you need to first schedule a visit and have it approved by your inmate's facility, by signing up with Pigeonly video visitation your inmate will be just a click away.

What to wear when visiting inmate at Stafford Creek Corrections Center

Each facility requires that their rules be followed according to local ordinances. Typically, for any given institution you want to make sure to wear appropriate attire. Make sure your outfits are not too tight. Different states may have different rules on attire. For information on what to wear in Washington, be sure to check out their appropriate state laws for Washington's Department of Corrections at your State's official website.

What can I bring to visit an inmate in Stafford Creek Corrections Center, Aberdeen, Washington

Every Inmate facility has different procedures, so is the case with Stafford Creek Corrections Center Aberdeen The General list of items that prohibited is as follows, However Please check out the Stafford Creek Corrections Center's Website to get the whole list.

General List

The following items are strictly prohibited:

• Mobile phones / Cameras / Video cameras / Recording devices;
• Cigarettes / Tobacco;
• Drugs, syringes or any other drug paraphernalia;
• Weapons (guns, knives etc.);
• Chemicals / Flammable liquids / Explosives;
• Medication: over the counter, prescribed or herbal (carriage of diabetic pens and epi-pens subject to approval by a Superintendent);
• Alcohol and alcohol based products;
• Bags for personal property, non-transparent, (i.e. briefcases, backpacks, handbags, wallets, purses etc.);
• Personal property, including keys (other than Visitor Reception Centre locker keys), money, personal identification;
• Electronic games consoles, MP3 players, iPods, electronic storage devices including USB flashdrives, memory sticks and heart rate monitors (except where approved by a Superintendent);
• Mliti-media items, CDs, DVDs, films, videos, prohibited publications;
• Electronic items, including rechargeable toothbrushes, razors, clippers etc. (except for medical reasons, subject to approval by a Superintendent);
• Lighters, matches, candles, incense, aerosol-pressure spray can; Any food or drink;
• Metal cutlery / glass bottles or glass containers, non-transparent lunch boxes;
• Colours / patches / gang identification and associated clothing;
• Paint, pens and highlighters with non-transparent casing, scissors, knitting needles;
• Tattooing materials, tools, weights, magnet / magnetic devices.

What are the Visitation hours for Stafford Creek Corrections Center

Inmates are required to complete a Visitor Registration form and submit it at Stafford Creek Corrections Center, those who are approved on this form will be allowed to visit. All approved visitor must show a valid ID before visiting. All visitors must be 18 years of age. Minors will not be permitted unless accompanied by parents or a legal guardian. Please contact the Stafford Creek Corrections Center for the timings.

Can I schedule for Conjugal visit in Stafford Creek Corrections Center, Aberdeen, Washington

Contact Stafford Creek Corrections Center for the rules of the visit as only four states currently allow Conjugal visit.

How to schedule a visit in Stafford Creek Corrections Center

Stafford Creek Corrections Center request visitors to schedule the visit one day in advance in order to avoid trouble while visiting your inmate, all visitors are requested to arrive at least 15 minutes in advance. Visitors are required to show valid photo ID at the check-in.

What are the requirement to visit your inmate in Stafford Creek Corrections Center, Aberdeen, Washington

Visitors must register in the Inmate Visitation system prior to scheduling an appointment with the inmate. Walk in visit are welcome, but are available on a first come first basis and are subject to availability. Contact the Stafford Creek Corrections Center for scheduling a visit with your inmate.

How to make an appointment to visit your inmate in Stafford Creek Corrections Center, Aberdeen, Washington

Contact Stafford Creek Corrections Center to schedule an appointment with your inmate and to check the time slot, as the inmates are allowed one visit per day. Visitors are required to check the timings and regulations before visiting the prison.

How to book a prison visit online in Stafford Creek Corrections Center, Aberdeen, Washington

Booking a prison visit online is simple as it takes about 5 minutes of your time. It lets you select 3 slots instead of 1 and you can check with your inmate or the Stafford Creek Corrections Center for the visiting hours. The prisoner must add you to their visitor list before you book a visit. You have to create an account online with Stafford Creek Corrections Center to book the slot online once it gets confirmed by Stafford Creek Corrections Center you can visit your inmate.

How to connect with your inmate through video visit from home in Stafford Creek Corrections Center, Aberdeen, Washington

Video Visit is a convenient way to connect with your inmate without traveling to the prison or writing an inmate, these video visits can be conducted at home from your Laptop or Android mobile device as it saves you time and expense. Children can now also communicate without visiting the facility. Visitors need to create an account with Stafford Creek Corrections Center and get it approved by the facility in order to use this service.

How to connect through jail video visitation in Stafford Creek Corrections Center, Aberdeen, Washington

Jails are now replacing personal visit through video visit in order to avoid huge traffic and making it convenient for the families of an inmate. The Inmate must register their families on the list which needs to be approved by the Stafford Creek Corrections Center.

Phone Calls

Founded in 2013, Pigeonly is the rising leader of jail and prison inmate calling service. Headquartered in Western U.S, Pigeonly has taken the mission to break the communication barrier between inmates and their family. With subscribers in over 88 countries, Pigeonly is reaching new levels to connect inmates with their friends and families.

How to collect calls from Jail in Stafford Creek Corrections Center, Aberdeen, Washington

If you currently use a cell phone, VoIP phone, you won't be able to collect calls from your inmate as these carriers don't have the service of collect calls. In order to accept collect calls from your inmate facility, you can put money on books at Stafford Creek Corrections Center by creating an account with us.. All collect calls are approved by Stafford Creek Corrections Center and is billed through your phone carrier company.

How can inmate call their families and friends in Stafford Creek Corrections Center, Aberdeen, Washington

Inmate calling is a service given to all the inmates to get in touch with their friends and families, in order to use this service all inmates must register with the Stafford Creek Corrections Center

How to call a jail to speak to an inmate in Stafford Creek Corrections Center, Aberdeen, Washington

Families and friends can get in touch with their inmate in jail through collect calls. You need to be on your inmate approved telephone list. Note cell phones cannot receive collect calls you need to have an established pre- paid account, contact us to create an account and start communicating with your inmates.

Pigeonly knows the importance of communication and connecting families as being the largest, independent calling service provider, we consider it our duty to provide our customers with an affordable, convenient way to be in touch with their inmates and that too at a very affordable rate, gone are the days when you have to think twice before picking up the phone to collect a call to your inmates. Our Customers can also send Photos, Postcards, Letters, Greeting Cards right from their phones, tablet or computer, you can even share online information with your inmates anywhere from the world as long as your inmate is imprisoned in the U.S. As we say ‘it's not just business, it's personal' and we stand by this. Our customers need not to worry if their inmate moves or transfer, you just have to inform us and we will update your inmate's location and you can continue using our service.

Pigeonly understands the communication barrier which is why our customers don't have to worry, with our inmate calling facility you can stay in touch with your inmate at discounted rates possible. Our primary aim is to make the entire process convenient and efficient by providing a link between you and an inmate. Pigeonly provide you with the best way to stay connected with your loved ones imprisoned in any State, Federal or Country facility, now Collecting calls from correctional facility is just a step away. All you have to do is register with us and start using our inmate calling service at the best discounted rates.

Click below for the detailed information We believe in serving our customers to the best, if you prefer to speak to one of our executives for any clarification, you can reach us at: Number- 1.800.323.9895 Email- [email protected]

Frequently Asked Questions

Generally, you're allowed to keep the following items with you during your visit:

• Money for vending machine snacks
• Diaper and bottle if you bring a child
• Medication of any sort
• Cigarettes or tobacco-related products
• Anything that can be considered or used as a weapon
• Illicit substances or materials

Yes, any person that is visiting a prisoner is liable to be checked and possibly arrested if they have any active warrants.

• Immediate family members
• Approved relatives
• Friends (usually an approved list of fewer than 10 individuals)
• Religious leaders

On the other hand, there are a number of reasons you may not be allowed to visit a loved one in prison, such as if you have an outstanding warrant, you have an active order of protection against you, you're currently on probation or parole, or you're deemed a security risk. Although individuals who have previously been convicted of felonies may face a tough time being admitted as visitors to a prison, they'll be assessed on a case-by-case basis.

Inmate calling is a service given to all the inmates to get in touch with their friends and families, in order to use this service all inmates must register with the Stafford Creek Corrections Center.

You may not use our service or the information it provides to make decisions about consumer credit, employment, insurance, tenant screening, or any other purpose that would require FCRA compliance.

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• Crime, justice and law
• Prisons and probation

Foston Hall Prison and Young Offender Institution

Foston Hall is a prison and young offender institution (YOI) in Derbyshire for women aged 18 and over.

Help us to improve this page. Give us your feedback in this 2-minute survey .

Book and plan your visit to Foston Hall

To visit someone in Foston Hall you must:

• be on that person’s visitor list
• book your visit at least 2 days in advance
• have the the required ID with you when you go

At least one visitor must be 18 or older at every visit.

There may be a limit to the number of visits a prisoner can have. You can check this with Foston Hall.

Contact Foston Hall if you have any questions about visiting.

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit , including:

• travel to Foston Hall
• somewhere to stay overnight

How to book family and friends visits

You can book your visit online or by telephone.

Telephone booking line: 0300 060 6516 Find out about call charges

The booking line is open:

• Monday, Wednesday and Friday: midday to 5pm
• Tuesday and Thursday: 9am to 5pm

A visit can be booked a minimum of 2 working days before your visit date (subject to availability) and a maximum of 28 working days before the visit (subject to availability).

You must book your first visit by telephone.

Visiting times:

• Wednesday: 2pm to 4pm
• Friday: 2pm to 4pm
• Saturday: 9:30am to 11:30am and 2pm to 4pm
• Sunday: 9:30am to 11:30am and 2pm to 4pm

How to book legal and professional visits

All legal/official visits must be booked by email to [email protected] between 9am and 1pm. Any bookings received after this will be dealt with the following day.

Legal visiting times:

• Monday to Friday: 9:30am to 10:30am, 10:30am to 11:30am, 2pm to 3pm, 3pm to 4pm

Getting to Foston Hall

Find Foston Hall on a map

The closest railway station is Tutbury and Hatton, which is a short taxi ride from Foston Hall. Buses run from Burton-on-Trent and Uttoxeter.

To plan your journey by public transport:

• use National Rail enquiries
• use Traveline for local bus times

There is limited parking at Foston Hall, including spaces for Blue Badge holders.

Entering Foston Hall

All visitors, aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID when visiting a prison .

All visitors will need to be given a pat-down search, including children.

Refreshments are available to purchase during your visit.

There are strict controls on what you can take into Foston Hall. You will have to leave most of the things you have with you in a locker or with security. This includes pushchairs and car seats.

You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.

Visiting facilities

There is a visitors centre outside the main gate with toilet facilities. The children’s play area is available to use.

There is also a tea bar and a small play area in the visits hall.

Family days

HMP Foston Hall run regular themed family visits throughout the year. Usually during school holidays from 10am to 3pm with lunch included. Prisoners can apply for these.

Keep in touch with someone at Foston Hall

You may not be able to speak with someone at Foston Hall during their first few days. This is because it can take time to approve who they can be in touch with.

Prisoners do not have phones in their cells so they will always need to call you rather than you call them.

Phone calls

Prisoners can phone anyone named on their list of friends and family. This list is checked by security. Every prisoner is given £2 credit for telephone calls when they first arrive.

You can also exchange voicemails using the Prison Voicemail service .

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

The switchboard number is 01283 584 300.

Secure video calls

To have a secure video call with someone in this prison you need to:

• Download the Prison Video app
• Create an account
• Register all visitors
• Add the prisoner to your contact list.

How to book a secure video call

You can request a secure video call with someone in this prison via the Prison Video app.

You will receive a notification when your request has been accepted.

Read more about how it works

Video call times:

• Monday: 9am to 12pm, 2pm to 4pm
• Tuesday: 9am to 12pm, 2pm to 4pm
• Wednesday: 9am to 12pm
• Thursday: 9am to 12pm, 2pm to 4pm
• Friday: 9am to 12pm
• Monday to Friday: 9am to 12pm, 2pm to 4pm

You can send emails to someone in Foston Hall using the Email a Prisoner service .

You might also be able to attach photos and receive replies from the prisoner, depending on the rules at Foston Hall.

Include the prisoners name and prison number on the envelope. If you do not know their prison number, contact Foston Hall .

All post apart from legal letters will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison .

You can no longer send money by bank transfer, cheque, postal order or send cash by post.

If you cannot use the online service, you may be able to apply for an exemption - for example if you:

• are unable to use a computer, a smart phone or the internet
• do not have a debit card

This will allow you to send money by post.

Gifts and parcels

Prisoners in Foston Hall are given a list of approved items that can be sent to them as gifts. Contact Foston Hall for more information on what’s allowed.

Make sure to include the prisoners name and prison number on the parcel.

All parcels will be opened and checked by officers.

Friends and families of prisoners are permitted to send books directly to their loved ones, or can order books from approved retailers, which can source and send the books on to prisoners.

For the full list of approved retailers, you can read the HMPPS Incentives Policy, Annex F .

Life at Foston Hall

Foston Hall is committed to providing a safe and educational environment where prisoners can learn new skills to help them on release.

Security and safeguarding

Every prisoner at Foston Hall has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

For further information about what to do when you are worried or concerned about someone in prison visit the Prisoners’ Families helpline website .

If you have concerns about the safety or wellbeing of a person in Foston Hall, call the crisis line .

Foston Hall also trains prisoners to be ‘listeners’ for those who need support during difficult times.

Arrival and first night

When a prisoner first arrives at Foston Hall, they are taken to the First Night Centre. They will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs. They will be given a meal and offered a pack of essential items, including drinks and snacks.

They will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

Each prisoner that arrives at Foston Hall gets an induction that lasts about a week. They will meet professionals who will help them with:

• health and wellbeing, including mental and sexual health
• any substance misuse issues, including drugs and alcohol
• personal development in custody and on release, including skills, education and training
• other support (sometimes called ‘interventions’), such as managing difficult emotions

Everyone also finds out about the rules, fire safety, and how things like calls and visits work.

Accommodation

Around 300 prisoners live at Foston Hall across 7 units holding up to 60 women each.

Education and work

Prisoners can study a range of subjects within the education department to help them find work on release, including cleaning services, hairdressing and beauty therapy.

They can also gain experience and qualifications in the gardens, gym, textile workshop and kitchens.

Foston Hall only run Thinking Skills Programme as an accredited programme.

Working with Anger is also run but is not accredited.

Temporary release

Foston Hall prisoners have the opportunity to leave the prison for short periods of time. This is known as release on temporary licence. It can be used to gain work experience in the local community, maintain family ties and prepare for release.

Support for family and friends

Find out about advice and helplines for family and friends .

The lead on supporting the Families and Significant Others provision at Senior Leader Team level, is the Head of Reducing Reoffending.

Concerns, problems and complaints

In an emergency.

Call 01283 584 319 if you think a prisoner is at immediate risk of harm. Ask for the Orderly Officer and explain that your concern is an emergency.

Problems and complaints

If you have any other problem contact Foston Hall .

Inspection reports

HM Prison and Probation Service publishes action plans for Foston Hall in response to independent inspections.

Contact Foston Hall

Governor: Helen Clayton-Hoar

Telephone: 01283 584 300 Monday to Friday, 9am to 5pm Fax: 01283 584 301 Find out about call charges

Follow Foston Hall on Twitter/X

HMP/YOI Foston Hall Foston Derby Derbyshire DE65 5DN

Opening hours updated for visits booking telephone line.

Updated Govenor

Updated visiting guidance based on 1 April COVID rule changes

Added link to new safer custody information under Security and safeguarding.

Updated visiting information: Testing for visitors aged 12 and over.

Updated physical contact guidance

Updated rules for sending in money and gifts.

New visiting times and booking information added.

Updated visit info

Updated visiting information in line with new local restriction tiers.

Updated visiting information in line with new national restrictions in England.

Updated visiting information in line with coronavirus restrictions.

Added confirmation of secure video calls being made available at this prison.

updated survey link

Prison visits update.

Updated visiting times, now for 7 days.

First published.

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