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Princess Cruises ship hits San Francisco pier while docking

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Officials are assessing damage after a cruise ship crashed into Pier 27 in San Francisco while docking Thursday morning.

The ship Ruby Princess “made unexpected contact” with the pier just after 6 a.m., a spokesperson for Princess Cruises said. No injuries were reported, and the cruise line said passengers and crew were not in danger during the incident.

News images showed damage to the side of the ship.

The Ruby Princess had just returned from a 10-day voyage to Alaska with 3,328 guests and 1,159 crew members. The ship departed San Francisco on June 26.

Princess Cruises said the departure time for the next trip to Alaska was uncertain, but passengers began boarding the ship at 11:30 a.m..

Officials said they would provide more details later.

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Vanessa Arredondo was a 2022-23 reporting fellow at the Los Angeles Times. She is a Chicana born and raised in the San Fernando Valley. Arredondo is a proud product of community college and has interned in various digital newsrooms across California, including CalMatters and NBCLA. Before joining The Times, she was a Hearst fellow at the San Francisco Chronicle.

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Update: Ruby Princess departure now Sunday after crashing into SF Pier 27

Updated on: July 7, 2023 / 5:19 PM PDT / CBS San Francisco

SAN FRANCISCO -- A Princess Cruises ship that was damaged after crashing into the pier while docking in San Francisco Thursday is not expected to leave until Sunday, passengers said.

The Ruby Princess remained docked Friday, more than 24 hours after  the collision Thursday at Pier 27 , delaying an Alaskan vacation for hundreds of passengers. The ship was originally scheduled to depart Thursday afternoon before the crash left a gash in its hull and prompted the lengthy delay.

UPDATE:  Passengers aboard the Ruby Princess remain upbeat as they await departure

Princess Cruises issued an updated statement at 10:45 a.m. Friday, saying the U.S. Coast Guard was performing an inspection and reviewing the repair work that had been completed.

"We expect to receive an estimated departure time from San Francisco for today (July 7) once the inspection is complete," the statement said.

Shortly after 3 p.m., passengers told KPIX that they received word from the cruise line that the ship won't depart until 4 p.m. on Sunday, July 9.

The cruise line later tweeted confirmation of the new departure time.

2/5 Repairs are underway and our technical experts estimate that repairs are likely to take upwards of 24 hours, and the new estimated departure time from San Francisco is 1600 local time on Sunday, July 9. — Princess Cruises (@PrincessCruises) July 7, 2023

Princess Cruises also noted that the itinerary has also been revised to a 7-day Pacific Northwest / Alaska voyage, with stops in Ketchikan, Alaska and Prince Rupert, British Columbia, Canada, before returning to San Francisco on July 16.

The ship crashed into the dock at about 6 a.m. Thursday morning, leaving the ship visibly damaged and as well as damaging the pier. No one was injured in the incident and the cause of the collision was not determined as of Friday morning.

A spokesperson for the San Francisco Bar Pilots spokesperson said in a statement to KPIX 5: "We can confirm a pilot was involved in an incident at Pier 27 this morning. We are cooperating with all necessary agencies in looking into this matter and cannot comment further."

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Passengers disembarked after the collision, and the new group of passengers was allowed to get on the ship for the Alaska cruise beginning at 11:30 a.m. The ship was originally scheduled to set sail at 4 p.m. Thursday. Princess Cruises said embarkation for the current roundtrip to Alaska voyage was completed Thursday with 3,256 guests and 1,161 crew onboard as the ship stayed docked overnight in San Francisco.

Princess said it was working to maintain as much of the planned itinerary as possible, and would be providing passengers "a goodwill gesture of compensation once the full effect of the necessary changes is known." 

Passengers who were embarking on the Ruby Princess' next 10-day trip to Alaska got an up-close look at the damaged ship.

"I was certainly thinking about how the Titanic's been in the news lately and so all of a sudden, I didn't know anything about this until she told me, the next person in line, and I'm thinking there's a hole in the boat? it feels a little iffy," said Maryann Will. "I've come all this way and was planning for three years so here we are."

"I guess I'm willing to accept that they wouldn't be getting all these people on a boat if they had concerns is my hope," added Will.  

"I just happened to see it on the news from my hotel room, I was waiting to check out," said Ann Portillo from Scottsdale, Arizona. "I'm sure they know what's best, I have been on many cruises and I don't see this as being a huge issue, it didn't look that bad."

"I just hope it's safe because of what happened this morning, I'm sure they wouldn't let everybody get on the boat unless it was safe," said Debbie McIntosh.

"As long as the lifeboats work," Mike McIntosh said as he laughed.

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Crashes and Disasters | ‘We were spinning pretty quick’: Ruby…

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Crashes and disasters, crashes and disasters | ‘we were spinning pretty quick’: ruby princess cruise ship crashes into san francisco pier.

A Princess Cruises ship crashed into a pier in San Francisco as it was preparing to dock after a 10-day Alaskan cruise, officials said.

The 113,561-ton Ruby Princess “made unexpected contact with the dock at Pier 27” at the port of San Francisco Thursday morning, Princess Cruises said in a statement obtained by CNN.

“There were no injuries and at no time were any guests or crew in danger,” the company said. “The ship is safely alongside and disembarkation is complete.”

Passenger Paul Zasso said he knew something seemed off as the ship approached the pier.

“I noticed we were spinning pretty quick, to be that close to the dock,” Zasso told CNN affiliate KGO . “I was mid-ship, portside, looked out the window, and we smacked into the dock.”

The US Coast Guard is now investigating the crash, Petty Officer Hunter Schnabel told CNN.

The ship, which can accommodate 3,080 guests and 1,200 crew , suffered damage to its left rear side. The dock was also damaged, Princess Cruises said.

While investigators assessed damage to both the ship and the pier, Princess Cruises said it was still planning to board passengers for another 10-day, roundtrip journey to Alaska. But it was not immediately clear when the Ruby Princess would be able to start its next voyage.

“I don’t swim that good. I just think they patch it up,” Simpson told KGO .

But he said he’s not worried.

“It’s a 10-day cruise, there’s plenty of time,” he told the affiliate. “We can make up time moving and things like that. So I don’t think it’s going to be an issue.”

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U.S. Coast Guard investigating San Francisco cruise ship crash

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The Princess Cruises ship that collided with a dock at San Francisco's Pier 27 Thursday morning is under investigation by the U.S. Coast Guard.

“We have members of our investigations and inspections teams at the scene looking at the damage,” Lt. Junior Grade Benjamin Wathen said. “We’re trying to get a road map of what we’re dealing with here.”

The ship’s “port quarter,” which stretches from the front left side toward the back, was damaged in the early morning incident, Wathen said.

Princess Cruises and Port of San Francisco officials were also assessing damage after the 951-foot cruise ship, called the Ruby Princess, tore its hull against a pier.

A Princess Cruises spokesperson said in a statement that the ship made "unexpected contact" with the Pier 27 dock near Lombard Street and the Embarcadero at 6:05 a.m.

No passengers were hurt, and all of the 3,328 passengers and 1,159 crew members have been removed from the ship without incident, the spokesperson said.

The ship was returning to San Francisco after leaving the city on a 10-day round-trip cruise to Alaska. A new round of passengers boarded the ship around 11:30 a.m. for another Alaskan trip scheduled to depart at 4 p.m., but a specific time of departure was “still being determined," the statement said. 

A spokesperson for the San Francisco Bar Pilots said a pilot was involved in the crash. 

“We are cooperating with all necessary agencies in looking into this matter and cannot comment further,” the spokesperson said.

The Port of San Francisco did not respond to an interview request by press time.A National Weather Service forecast for San Francisco coastal waters had called for mixed seas of 2 to 3 feet in deep-water channels and 4 to 5 feet at the bar, with a maximum ebb current of 3.7 knots at 6:37 a.m.

Kimberly and Henry Varela—first-time cruisegoers who were waiting to board the ship for their trip to Alaska—heard the details about the incident through media gathering at the scene.

“I’m not worried about it too much,” Henry said. “It’s a big ship. If it wasn’t safe to go on they wouldn’t be letting us get onboard.”

Richard Varay—who was boarding the Ruby Princess with his wife and son—said the damage troubled him, but he was not “overly concerned.”

“It didn’t look like a big integrity breach. It looked more like a fender bender,” Varay said. “We’ve waited over a year for this. It’s a first for us.”

Joel Umanzor can be reached at [email protected] George Kelly can be reached at [email protected]

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Princess cruises ship carrying more than 3,000 guests makes ‘unexpected contact’ with san francisco dock: ‘spinning pretty quick’.

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A Princess Cruises ship carrying nearly 4,500 people smashed into a San Francisco pier Thursday while the crew was attempting to dock.

The Ruby Princess “made unexpected contact” with Pier 27 just after 6 a.m. while returning from a 10-day roundtrip cruise to Alaska, the cruise line said in a statement.

There were no reported injuries among the 3,328 guests and 1,159 crew members who were on board the ship.

“I noticed we were spinning pretty quick, to be that close to the dock, and I was mid-ship, portside, looked out the window and we smacked into the dock,” Sacramento resident and passenger Paul Zasso told ABC7 News.

Another passenger said the effects of the crash were minimal, but that “you could definitely feel it.

“It wasn’t like things falling off the shelves or anything like that, kind of like when you get the tugboats coming up against us. So yeah … it was different,” Jeremy Jordan said.

“It was so funny, because one of the dock guys, you can hear him yell out like ‘whoa’ and then you can kind of hear it just slowly going in.

“It’s ironic, because I think it was yesterday the captain was talking about how he goes into docks and how unpredictable the currents are. So yeah, it’s a challenge for them to be able to do that.”

A Princess Cruises spokesperson said the 18-deck liner was left with a dent in its port side rear, and photos show that large, black circular smudges were etched along its port side.

The pier appears to have borne the brunt of the crash — some of the metal spokes that help stabilize the orange buoys against the cruise’s side have been ripped from their stations.

The San Francisco Port could not immediately say how severe the damage along the pier was.

The extent of the boat’s damage has yet to be determined and could delay an upcoming Ruby Princess voyage to Alaska.

The cause of the accident is still under investigation, but at the time of the crash, the liner was under the partial control of a San Francisco Bar Pilot, a spokesperson for the organization confirmed.

The pilots are mariners who help large ships navigate the 11-mile stretch between the San Francisco Bay opening and their final destination at the pier.

A spokesperson for the San Francisco Bar Pilots said the organization is cooperating with the investigation, but could not comment beyond their involvement.

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Princess Cruises ship carrying thousands crashes into San Francisco dock

A Princess Cruises ship carrying nearly 4,500 people smashed into a San Francisco pier Thursday while the crew was attempting to dock.

The Ruby Princess “made unexpected contact” with Pier 27 just after 6 a.m. while returning from a 10-day roundtrip cruise to Alaska, the cruise line said in a statement.

There were no reported injuries among the 3,328 guests and 1,159 crew members who were on board the ship.

“I noticed we were spinning pretty quick, to be that close to the dock, and I was mid-ship, portside, looked out the window and we smacked into the dock,” Sacramento resident and passenger Paul Zasso told ABC7 News.

Another passenger said the effects of the crash were minimal, but that “you could definitely feel it.

“It wasn’t like things falling off the shelves or anything like that, kind of like when you get the tugboats coming up against us. So yeah… it was different,” Jeremy Jordan said.

“It was so funny, because one of the dock guys, you can hear him yell out like ‘whoa’ and then you can kind of hear it just slowly going in.

“It’s ironic, because I think it was yesterday the captain was talking about how he goes into docks and how unpredictable the currents are. So yeah, it’s a challenge for them to be able to do that.”

A Princess Cruises spokesperson said the 18-deck liner was left with a dent in its port side rear, and photos show that large, black circular smudges were etched along its port side.

The pier appears to have sustained the brunt of the crash — some of the metal spokes that help stabilize the orange buoys against the cruise’s side have been ripped from their stations.

The San Francisco Port could not immediately say how severe the damage along the pier was.

The extent of the boat’s damage has yet to be determined and could delay an upcoming Ruby Princess voyage to Alaska.

The cause of the accident is still under investigation, but at the time of the crash, the liner was under the partial control of a San Francisco Bar Pilot, a spokesperson for the organization confirmed.

The pilots are mariners who help large ships navigate the 11-mile stretch between the San Francisco Bay opening and their final destination at the pier.

A spokesperson for the San Francisco Bar Pilots said the organization is cooperating with the investigation, but could not comment beyond their involvement.

Princess Cruises ship that crashed into San Francisco pier cleared for departure

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'Go with the flow': Ruby Princess passengers anxious to leave as ship repairs continue

SAN FRANCISCO (KGO) -- The waiting game continues this weekend for passengers on board the Ruby Princess cruise ship, which remains docked in San Francisco.

The ship was supposed to be in Alaska by now but a crash damaged the hull of the vessel while it was docking on Thursday.

SUNDAY UPDATE: Ruby Princess cleared to depart San Francisco for Alaska after damage repaired, coast guard says

A new departure date has been announced for 4 p.m. Sunday if repairs can be done and approved the U.S. Coast Guard by then. In the meantime, those on board are trying to make the best of it.

"It's Hello Kitty day. We stepped off the cruise ship for some Giants game fun," said Anita Lawhon.

RELATED: Damaged, delayed Ruby Princess won't depart San Francisco until Sunday, cruise line says

Lawhon took in a Giants game Saturday with her husband and friends, but it's not what they had planned. The group was supposed to be sailing to Alaska on the Ruby Princess. The ship was scheduled to depart three days ago.

"Now we have decided to make lemonade out of lemons. We're going to the Giants game and playing it by ear," said Lawhon.

"We thought maybe it was cursed. We were a little worried. It's working out well now," said passenger Debbie Lombardi.

Lombardi and Lawhon have chosen to stay on board the ship, which could set sail on Sunday. That's when Coast Guard and Princess officials say repairs should be complete on the vessel. Those repairs are progressing.

MORE: Search suspended for man who fell from Carnival cruise ship

On Friday, our cameras captured a large hole in the ship's hull near the stern.

On Saturday, the hole appeared to be sealed.

"Yes we're going to miss a couple of ports, but we're going to be compensated in a certain way, a good deal. You can't control it. You just have to go with the flow," said passenger Jennifer Ma.

Princess Cruises is offering passengers two options:

MORE: Man allegedly hid secret camera in bathroom of Royal Caribbean cruise ship

Stay on board for a shortened 7-day cruise and get a 75% refund and 75% discount toward a future voyage or leave the ship and get a full refund and 50% off a future cruise.

"So they're not making all the stops. It's not what I signed up to do," said passenger Dan Faltings.

Dan and Debbie Faltings from Livermore say they've had enough stress and disappointment for one trip -- they're going home.

"I feel disappointed. At this point, our mood has changed. I'd rather do it at a different time when we can just get on the boat and have our cruise," said Debbie Faltings.

MORE: Record-setting year for cruising out of San Francisco predicted

"It's all good. Safety is what matters," Lawhon said.

Others on board say they're here for the duration.

"We're all from different areas. We've already planned this. Why not stay?" said Shirley Bartel.

Princess says passengers have until 11 a.m. Sunday to decide if they stay on board or get off the ship. An investigation into Thursday's docking accident is being led by the U.S. Coast Guard.

If you're on the ABC7 News app, click here to watch live

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Medical examiner, family identifies woman killed in shuttle bus crash

HONOLULU (HawaiiNewsNow) - Family members along with Honolulu’s medical examiner have identified the victim killed in last Friday’s shuttle bus crash at Honolulu’s cruise ship terminal.

The woman has been identified as 68-year-old Dianna Cricelli of Pocahontas, Illinois.

Honolulu police said the driver of the shuttle bus was dropping people off and picking others up was notified that his vehicle was moving forward.

He jumped into the driver’s seat to stop it, but mistakenly pressed the gas pedal instead of the brakes.

As a result, several people were pinned against concrete barriers.

Cricelli was taken to a nearby hospital in critical condition where she later died.

Eleven others were also injured in the crash, including Dianna’s husband Frank Cricelli, 66. At last check, he was in good condition.

Diana’s husband, Frank, relayed a message through the Visitor Aloha Society of Hawaii saying, “The family is mourning the loss of Dianna. They are asking for privacy during this difficult time.”

We’re told Dianna and Frank were visiting Hawaii with family to celebrate their 46th wedding anniversary.

VASH says it continues to assist the family.

READ MORE: One dead, 11 others injured after shuttle bus plows into group near Honolulu cruise port

This story may be updated.

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Nbc news channel, one dead after bus crashes at honolulu cruise ship terminal.

One person has died and several others were injured after a shuttle bus crashed into pedestrians and concrete barriers at a Honolulu cruise ship terminal. KHNL's Jolanie Martinez reports. April 13, 2024

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Danube river cruise ship crashed after it was 'suddenly no longer able to maneuver,' 17 passengers injured

• A cruise ship crashed into a concrete wall along the Danube river in Austria on Friday.
• A police statement said the ship "was suddenly no longer able to maneuver."
• Eleven people were treated at the hospital and another six suffered less serious injuries.

A Bulgarian cruise ship carrying over 140 passengers crashed into a concrete wall along the Danube river in Austria.

The incident occurred late on Friday in the northern Austrian town of Aschach an der Donau, local police said Saturday.

Eleven people were injured and taken to hospital as a result of the crash. Six others suffered less serious injuries that did not require hospital treatment.

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The ship had set off from Passau, a German city on the Austrian border. A police statement said that as the ship was leaving a lock chamber further down the river, "the ship was suddenly no longer able to maneuver," and its right bow and left aft crashed into the lock walls.

The second-in-command of the ship, who had been at the helm during the crash, "pressed the emergency switch, whereupon the electronics started up again." He was then able to steer the ship out of the lock.

The ship was later docked at the quay wall and emergency services were notified. The ship was able to continue its journey toward Linz, Austria.

Earlier this week, a container ship crashed into the Francis Scott Key Bridge in Baltimore, collapsing a section of the 1.6-mile-long structure. The bodies of two construction workers were found after the collision, and four more workers are missing and presumed dead.

Citing the container ship's recovered data recorder, officials said the power went out on the Dali for just one minute and three seconds as it approached the bridge, Sky News reported, but that was enough for the collision to become unavoidable.

In 2019, a cruise boat hit and sank a smaller boat near Budapest, Hungary, killing 25 South Korean tourists and two crew members. The captain was sentenced to five years in prison for his role in the accident.

The Danube is the second-largest river in Europe, flowing from the Black Forest in Germany south into the Black Sea near Romania and Ukraine.

Correction: April 1, 2024 — An earlier version of this story misstated the year of the Danube ship crash in Hungary. It was in 2019, not 2023.

Watch: One of Europe's deadliest shipwrecks leaves hundreds missing

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1 dead after shuttle bus crashes at a Honolulu cruise ship terminal

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HONOLULU (AP) — One person died and multiple people were injured when a shuttle bus collided with pedestrians and concrete barriers at a Honolulu cruise ship terminal, authorities said Friday.

The crash occurred when the shuttle bus driver mistook the gas pedal for the brake, Honolulu police said in statement.

The driver had dropped off customers at Pier 2 when bystanders noticed the bus was moving forward, police said. The driver jumped in the driver’s seat and attempted to stop the vehicle when he stepped on the gas, police said.

One pedestrian, a 68-year-old woman, died. Paramedics took four others in their 50s and 60s to the hospital in serious condition. They also took a man in his 70s to the hospital in stable condition.

Paramedics evaluated and bandaged six others who declined transportation to the hospital, said Honolulu Emergency Medical Services spokesperson Shayne Enright.

Police said speed does not appear to be a factor in the crash. It’s unknown if drugs or alcohol were involved, police said.