dmrc travel app link download

Since the app is officially launched and managed by DMRC, users can also find official details related to Delhi Metro. At the bottom, if users select the bell icon, the app displays the latest notifications related to different Delhi metros. It essentially lets users know whether there are any disruptions in a particular line, though updates may not always be accurate.

DMRC Travel app benefits

Until now, travellers could book and recharge for metro tokens, but the option was available through third-party apps. DMRC has now launched a new app to help users book and pay for tickets online. Currently, the future of the existing Delhi Metro Rail app remains unclear. The old app helped users check the Delhi Metro app and commute time from one station to another.

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Delhi Metro launches ‘DMRC TRAVEL’ app to buy mobile QR tickets

With this new mobile App, passengers can now purchase tickets directly from their smartphones, eliminating the need to go to ticket counters/vending machines or stand in queues.

The Delhi Metro Rail Corporation (DMRC) on Friday launched a dedicated mobile app for its passengers with the name ‘DMRC TRAVEL’ for generating convenient and hassle-free mobile QR tickets for travelling across its network.

The app was formally launched today by Dr Vikas Kumar, Managing Director, DMRC from the headquarters at Metro Bhawan in the presence of senior officials.

The passengers can now experience a quick and efficient ticketing process, saving valuable time during their commute.

The app supports a variety of payment methods, including UPI, credit/debit cards, and wallets, ensuring flexibility and convenience for users. Passengers can choose their preferred payment option and easily complete the transaction within the app itself.

In addition, this app also has other passenger-centric features like a travel planner, fare calculator, station information, and smart card recharge. The app also shows route information from origin to destination including interchange stations. One can view transaction history, and rebook tickets for the same origin-destination and return journey.

The ‘DMRC TRAVEL’ App will be available for download on the android platform which will be followed by the IOS platform soon, allowing a wide range of users to experience the convenience of mobile QR ticketing.

Passengers are encouraged to download the app from their respective app stores and explore the features and benefits it offers.

In order to provide such a user-friendly, cashless and fast mode of ticketing, DMRC carried out a mammoth technically challenging exercise of upgrading its AFC Gates, which were already in passenger services, on all its corridors without shutting down these gates even for a single day in record time.

The entire exercise was taken up mostly during the limited time available in the night once the passenger services were over, in a manner that once the services resumed the next day, all the gates were again kept functional for passengers. DMRC has already upgraded over 60 per cent of its AFC gates with QR code scanners and the remaining are also targeted to be covered within the next 1-2 months.

With the introduction of the ‘DMRC TRAVEL’ App, DMRC aims to enhance the overall commuting experience of passengers by providing a modern and user-friendly ticketing solution. This initiative aligns with DMRC’s commitment to leveraging technology for the comfortable commute of its valued passengers.

After the successful payment, the app will generate a mobile QR ticket. Present this QR ticket at the AFC (Automatic Fare Collection) gate for entry and exit during your journey.

The app also provides an option to view the purchased tickets in the “view transaction” menu, allowing you to access and manage your tickets as needed.

• delhi metro

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Delhi-NCR Metro 4+

Delhi metro map, route & fare, finoit labs, designed for iphone.

• #9 in Navigation
• 4.7 • 38.2K Ratings

iPhone Screenshots

Description.

"Delhi-NCR Metro" is one of the best rated app of Delhi metro for its user-friendly design and superior features like Route search, Search by location and address using Map, Interactive route map to calculate fare and time from station A to station B by simply tapping on the screen, Categorically segregated places list of Delhi-NCR zone and much more. "Delhi-NCR Metro" by FINOIT is an effort to append convenience and flexibility to National/International tourists and proud Delhiites by providing essential information related to Delhi Metro System as well as of Delhi. It is an offline application, which once installed, provides all the information of Delhi Metro and much more. It has been designed with a very user centric approach, with some of the most updated features like "Route search", "search by location", "search by address", interactive metro map to calculate fare and time from station A to station B, Apple map, category wise segregated places list of Delhi-NCR zone, line information, detailed information of individual stations. It also includes recently updated stations and respective fare information. Main features •Route Search - Provides fare information between two station, total time, number of stops, and number of switches between the intermediate stations. •Displays multiple possible paths using "sort by time" and "sort by fare". •Interactive Metro map, displaying your route search results. •Route search results on Apple Maps and individual station information. •Categorically segregated list of important places of Delhi e.g. Hospitals, Malls, Tourist & Religious places. • Includes recently added stations and updated fare. •Information of all the lines, individual stations, first train timings, feeder bus service information, exit gates information, parking, lift, elevator facilities information etc. •An offline application with advanced features which works magic while online e.g. Search stations "By Address" using Maps. •Application provides "Locate Nearby Metro" functionality which gives nearest metro stations using your current location from GPS. •Details related to Lines, Metro stations, Tokens, Smart cards and other type of cards have been updated. ___________________________________ Support We are dedicated to keep it updated, and your participation/feedback is most welcomed to make the App more user-friendly. Please write to us on [email protected] with your feedback. Suggest us places which are important and should be included in the next version of App. And if you like our app then kindly rate your experience on the market. We hope you will enjoy while using “Delhi-NCR Metro”

Version 5.6

1. Aqua Line added. 2. Interactive map updated.

Ratings and Reviews

38.2K Ratings

Best app for travellers

One of the best app by Delhi metro. They have interactive maps in new update. It’s pretty easy to choose the stations you want to travel to and from. It provides alternative routes depending on time and change preferences. Best part about the app is they keep updating it from time to time which is very convenient. When a new route is added or there is a new line or an expansion of existing line- they update it pretty quick so you don’t have to go on google to see how to go about.

Very Good App for Delhi Metro

This app is really handy not only for outsiders coming to visit Delhi but also for insiders as it eliminates hassles to remember the routes to reach your destination. Latest qualm I have is that Extension of Magenta line is not included with any update. Also pink line’s connection from Mayur Vihar Pocket 1 to Trilokpuri-Sanjay Lake doesn’t reflect. Wish this app could get more regular updates. Additionally options of searching for places to watch out in Delhi or places to visit nearby each Metro Station have some bug as it cross-links the places. Would love this app to become more robust..and error free. Keep up the good work!

Issue in post lock down operations

Delhi metro is running with 50 percent seating capacity and to control this they are closing the entry gates almost after 15 to 20 mins.. you are lucky if you get entry gates open otherwise one has to wait for 20 to 30 mins to enter the station. This is happening in the starting point of metro station as well. To control the seating capacity they are making public to stand in queue and there is no social distancing. Also they have kept only one entrance and exit open which I turn increasing the time of travel. Those who are commuting by metro have to face this issue regularly as not all are lucky to do work from home. It’s humble request to do something to avoid this inconvenience to public.

App Privacy

The developer, Finoit Labs , has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy .

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

Information

• Developer Website
• App Support
• Privacy Policy

More By This Developer

Bangalore Metro

Dubai-Metro

Jaipur Metro

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DMRC Launches Online App for Generating Mobile QR Tickets

The app supports a variety of payment methods, including upi, credit/debit cards, and wallets..

DMRC TRAVEL app will be available for download on Android platform, will be available on iOS platform

• The passengers can now experience a quick and efficient ticketing process
• It eliminates need to go to ticket counters/vending machines
• Passengers are encouraged to download the app from Play Store

The Delhi Metro Rail Corporation (DMRC) on Friday launched a dedicated mobile app for its passengers with the name 'DMRC TRAVEL' for generating convenient and hassle-free mobile QR tickets for travelling across its network.

The app was formally launched today by Dr Vikas Kumar, Managing Director, DMRC from the headquarters at Metro Bhawan in the presence of senior officials.

With this new mobile App, passengers can now purchase tickets directly from their smartphones, eliminating the need to go to ticket counters/vending machines or stand in queues.

The passengers can now experience a quick and efficient ticketing process, saving valuable time during their commute.

The app supports a variety of payment methods, including UPI , credit/debit cards, and wallets, ensuring flexibility and convenience for users. Passengers can choose their preferred payment option and easily complete the transaction within the app itself.

In addition, this app also has other passenger-centric features like a travel planner, fare calculator, station information, and smart card recharge. The app also shows route information from origin to destination including interchange stations. One can view transaction history, and rebook tickets for the same origin-destination and return journey.

The 'DMRC TRAVEL' App will be available for download on the android platform which will be followed by the iOS platform soon, allowing a wide range of users to experience the convenience of mobile QR ticketing.

Passengers are encouraged to download the app from their respective app stores and explore the features and benefits it offers.

In order to provide such a user-friendly, cashless and fast mode of ticketing, DMRC carried out a mammoth technically challenging exercise of upgrading its AFC Gates, which were already in passenger services, on all its corridors without shutting down these gates even for a single day in record time.

The entire exercise was taken up mostly during the limited time available in the night once the passenger services were over, in a manner that once the services resumed the next day, all the gates were again kept functional for passengers. DMRC has already upgraded over 60 percent of its AFC gates with QR code scanners and the remaining are also targeted to be covered within the next 1-2 months.

With the introduction of the 'DMRC TRAVEL' App, DMRC aims to enhance the overall commuting experience of passengers by providing a modern and user-friendly ticketing solution. This initiative aligns with DMRC's commitment to leveraging technology for the comfortable commute of its valued passengers.

After the successful payment, the app will generate a mobile QR ticket. Present this QR ticket at the AFC (Automatic Fare Collection) gate for entry and exit during your journey.

The app also provides an option to view the purchased tickets in the "view transaction" menu, allowing you to access and manage your tickets as needed.

For the latest tech news and reviews , follow Gadgets 360 on X , Facebook , WhatsApp , Threads and Google News . For the latest videos on gadgets and tech, subscribe to our YouTube channel . If you want to know everything about top influencers, follow our in-house Who'sThat360 on Instagram and YouTube .

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Now Buy Delhi Metro QR Tickets Via An Official DMRC App!

Buy Delhi Metro Ticket On Your Smartphone Now!

Siddhartha Samaddar

A curious being who is fascinated by the world of tech and literature alike. Always in the lookout for the "next big thing" in software. In my free time you can find me either trying my hand at gaming or daydreaming about my "ideal gaming setup."

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• Now use your smartphone to buy Delhi Metro tickets via DMRC's new mobile app

• Updated On Jul 1, 2023 at 07:41 PM IST

• Published On Jul 1, 2023 at 07:41 PM IST

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• DMRC Travel app
• delhi metro rail corporation
• QR-code tickets
• digital payments
• smart card recharge

Delhi Metro Launches 'DMRC Travel' App To Buy Mobile QR Tickets

The passengers can now experience a quick and efficient ticketing process, saving valuable time during their commute.

The 'DMRC TRAVEL' App will be available for download on the android platform.

The Delhi Metro Rail Corporation (DMRC) on Friday launched a dedicated mobile app for its passengers with the name 'DMRC TRAVEL' for generating convenient and hassle-free mobile QR tickets for travelling across its network.

The app was formally launched today by Dr Vikas Kumar, Managing Director, DMRC from the headquarters at Metro Bhawan in the presence of senior officials.

With this new mobile App, passengers can now purchase tickets directly from their smartphones, eliminating the need to go to ticket counters/vending machines or stand in queues.

The app supports a variety of payment methods, including UPI, credit/debit cards, and wallets, ensuring flexibility and convenience for users. Passengers can choose their preferred payment option and easily complete the transaction within the app itself.

In addition, this app also has other passenger-centric features like a travel planner, fare calculator, station information, and smart card recharge. The app also shows route information from origin to destination including interchange stations. One can view transaction history, and rebook tickets for the same origin-destination and return journey.

The 'DMRC TRAVEL' App will be available for download on the android platform which will be followed by the IOS platform soon, allowing a wide range of users to experience the convenience of mobile QR ticketing.

Passengers are encouraged to download the app from their respective app stores and explore the features and benefits it offers.

In order to provide such a user-friendly, cashless and fast mode of ticketing, DMRC carried out a mammoth technically challenging exercise of upgrading its AFC Gates, which were already in passenger services, on all its corridors without shutting down these gates even for a single day in record time.

The entire exercise was taken up mostly during the limited time available in the night once the passenger services were over, in a manner that once the services resumed the next day, all the gates were again kept functional for passengers. DMRC has already upgraded over 60 per cent of its AFC gates with QR code scanners and the remaining are also targeted to be covered within the next 1-2 months.

With the introduction of the 'DMRC TRAVEL' App, DMRC aims to enhance the overall commuting experience of passengers by providing a modern and user-friendly ticketing solution. This initiative aligns with DMRC's commitment to leveraging technology for the comfortable commute of its valued passengers.

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After the successful payment, the app will generate a mobile QR ticket. Present this QR ticket at the AFC (Automatic Fare Collection) gate for entry and exit during your journey.

The app also provides an option to view the purchased tickets in the "view transaction" menu, allowing you to access and manage your tickets as needed.

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How to Buy Mobile QR Ticket for Delhi Metro Travel

• October 6, 2023

After introducing paper QR metro tickets , the Delhi Metro Railway Corporation (DMRC) launched a dedicated mobile app for its passengers named DMRC Travel . With this app, commuters can purchase a mobile QR ticket, which can be used to travel without a physical QR ticket or card. This read will discuss buying the mobile app-based QR ticket for Delhi Metro.

Steps to Purchase Mobile App QR Ticket for Paper Less Travel in Delhi Metro

The DMRC Travel app works on Android and iOS platforms, enhancing the overall commute experience of passengers by providing a modern, virtual ticket, avoiding paper or plastic wastage. Follow the below-mentioned steps to purchase a Mobile App based QR ticket for traveling in Delhi Metro.

1. Install the DMRC Travel app ( Android , iOS ) on your phone, and scroll through the setup screen.

2. L og in to your DMRC Account or create a new one if you do not have an account to get started.

3. Provide the required location permission to the app.

4. On the app dashboard, select the source and destination station from the list, or use the search bar to speed things up.

5. Click Book Ticket to proceed.

6. You’ll see the complete details about your travel, including:

• Number of interchanges,
• Interchange stops,
• Estimate Time,
• Total number of stations
• Travel Fare

You can also check the entire metro route map and get information about the source station:

• Brief summary of the source station,
• Amenities like ATM, Shop, Car Parking,
• Customer care number,
• Gate details.

7. Select the Number of Passengers you want to buy, and click the Book Tickets button.

8. You will get the order ID and other ticket details; click Proceed to Pay .

9. Complete the payment using any of the accepted payment options:

• Paytm Wallet or UPI,
• Prepaid, Debit, or Credit Cards,
• UPI apps (Google Pay, PhonePe, BHIM),
• Net Banking

10. Now, you will get the QR ticket on your phone, which can be scanned at the entry and exit gate.

Even though the ticket shows it’s valid for only one hour, it gives you enough time to reach your destination.

Q. Why I Am Not Able to Book a New Metro QR Ticket?

You can’t book another QR Ticket unless you exit with your last purchased QR ticket or it has expired after the end of the business day, whichever is earlier.

Q. Can I Exit From Any Station With the Metro QR Ticket?

With the Metro QR Ticket, you can enter from the selected station. But can exit from:

• Selected station, or
• Any station before the destination station, or
• Stations with the same fare.

Q. Can I Travel if My Mobile Phone Is Lost/ Do Not Have a Battery/ Broken Screen / Hang State?

In any of the below-mentioned cases, the commuter will be considered as without a ticket:

• The phone gets hang,
• The screen is broken, and the AVM can’t read the QR code,
• Runs out of battery, or

Q. Is There a Penalty for Copying Delhi  Metro QR Ticket?

As per DMRC, any phone image/copy of a QR-based paper ticket and passengers with such image/copy shall be treated as traveling without a valid ticket and dealt with as per existing Business Rules of DMRC.

Q. How Can I Get a Refund for a Mobile QR Code Ticket in Delhi Metro?

In case of a glitch or some other mishappening on DMRC’s part, a user can raise a refund request for the QR ticket using the below-mentioned methods:

• Raise a ticket from the support section of the DMRC Travel App, or
• Raise a complaint with Name, Email, Order ID & Transaction ID and send it to [email protected] ,

Q. When Will I Get a Refund of the Delhi Metro QR Ticket?

If the amount has been paid and QR Ticket is not generated passenger should raise a complaint, and the amount will be refunded in 3 to 7 Business days.

Q. Why Can’t I Raise a Refund Complaint for Metro QR Ticket?

In case of not traveling due to technical issues, the passenger should raise a complaint within 1 hour of buying the ticket.

Wrapping Up

So this is how you can buy and use travel in the metro using the QR ticket in Delhi Metro; with multiple payment options, it offers to ensure flexibility and convenience for users. In addition to this, the app offers handy features like a travel planner, fare calculator, station information, and smart card recharge via the website. The tickets are saved in the app, allowing the users to rebook a ticket for the same origin-destination and return journey. Stay tuned to GadgetsToUse for more such reads, and check the ones linked below.

Also, Read:

• How to Use DigiYatra App to Use Face Recognition Entry at Delhi Airport
• 2 Ways to Buy Your Delhi Metro Ticket Using WhatsApp
• 2 Ways to Book Bangalore Metro Ticket via WhatsApp
• 3 Ways to Book Hyderabad Metro Ticket via WhatsApp

You can also follow us for instant tech news at Google News or for tips and tricks, smartphones & gadgets reviews, join GadgetsToUse Telegram Group or for the latest review videos subscribe GadgetsToUse YouTube Channel.

Gaurav Sharma

As an editor, Gaurav ensures the delivery of quality-rich, detailed, and accurate content tailored to the right audience. His three years of experience as a reviewer allow him to provide comprehensive evaluations of various consumer gadgets. On the video front, Gaurav serves as a video production manager for both long and short formats and anchors short videos at GadgetsToUse. View Author posts

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Chaos and Confusion: Tech Outage Causes Disruptions Worldwide

Airlines, hospitals and people’s computers were affected after CrowdStrike, a cybersecurity company, sent out a flawed software update.

• Share full article

By Adam Satariano Paul Mozur Kate Conger and Sheera Frenkel

• July 19, 2024

Airlines grounded flights. Operators of 911 lines could not respond to emergencies. Hospitals canceled surgeries. Retailers closed for the day. And the actions all traced back to a batch of bad computer code.

A flawed software update sent out by a little-known cybersecurity company caused chaos and disruption around the world on Friday. The company, CrowdStrike , based in Austin, Texas, makes software used by multinational corporations, government agencies and scores of other organizations to protect against hackers and online intruders.

But when CrowdStrike sent its update on Thursday to its customers that run Microsoft Windows software, computers began to crash.

The fallout, which was immediate and inescapable, highlighted the brittleness of global technology infrastructure. The world has become reliant on Microsoft and a handful of cybersecurity firms like CrowdStrike. So when a single flawed piece of software is released over the internet, it can almost instantly damage countless companies and organizations that depend on the technology as part of everyday business.

“This is a very, very uncomfortable illustration of the fragility of the world’s core internet infrastructure,” said Ciaran Martin, the former chief executive of Britain’s National Cyber Security Center and a professor at the Blavatnik School of Government at Oxford University.

A cyberattack did not cause the widespread outage, but the effects on Friday showed how devastating the damage can be when a main artery of the global technology system is disrupted. It raised broader questions about CrowdStrike’s testing processes and what repercussions such software firms should face when flaws in their code cause major disruptions.

How a Software Update Crashed Computers Around the World

Here’s a visual explanation for how a faulty software update crippled machines.

While outages are common, often caused by technical errors or cyberattacks, the scale of what unfolded on Friday was unparalleled.

“This is historic,” said Mikko Hypponen, the chief research officer at WithSecure, a cybersecurity company. “We haven’t had an incident like this.”

George Kurtz, CrowdStrike’s chief executive, said that the company took responsibility for the mistake and that a software fix had been released. He warned that it could be some time before tech systems returned to normal.

“We’re deeply sorry for the impact that we’ve caused to customers, to travelers, to anyone affected by this,” he said in an interview on Friday on NBC’s “Today” show.

Satya Nadella, Microsoft’s chief executive, blamed CrowdStrike and said the company was working to help customers “bring their systems back online.” Apple and Linux machines were not affected by the CrowdStrike software update.

A White House official said the administration was in “regular contact” with CrowdStrike and had convened agencies to assess the impact of the outage on the federal government’s operations.

CrowdStrike, founded in 2011 by Mr. Kurtz and others, has built a reputation over the years as a firm that could solve even the toughest security problems. It was tapped to investigate a 2014 hack of Sony Pictures and the 2016 hack of the Democratic National Committee, which exposed Hillary Clinton’s emails.

But problems stemming from CrowdStrike’s products have surfaced before. In April, the company pushed a software update to customers running the Linux system that crashed computers, according to an internal CrowdStrike report sent to customers about the incident, which was obtained by The New York Times.

The bug, which did not appear to be related to Friday’s outage, took CrowdStrike nearly five days to fix, the report said. CrowdStrike promised to improve its testing process going forward, according to the report.

On Thursday, the tech issues began when Microsoft dealt with an outage on its cloud service system, Azure, which affected some airlines .

Then CrowdStrike sent an update for its software called Falcon Sensor , which scans a computer for intrusions and signs of hacking. If everything had gone according to plan, CrowdStrike’s software would have received minor improvements and customers would have hardly noticed.

Instead, when CrowdStrike’s faulty update reached computers running Microsoft Windows, it caused the machines to shut down and then endlessly reboot. Workers around the world were greeted with what is known as the “blue screen of death” on their computers. Insufficient testing at CrowdStrike was a likely source of the problem, experts said.

As computers restarted themselves over and over, known as the “doom loop,” there was little CrowdStrike could do to fix the problem. Tech staff at affected companies were faced with a choice: walk around to each machine and remove the bit of flawed code, or wait and hope for a solution from CrowdStrike.

The problems cascaded instantly. At Sydney Airport in Australia, travelers encountered delays and cancellations, as did those in Hong Kong, India, Dubai, Berlin and Amsterdam. At least five U.S. airlines — Allegiant Air, American, Delta, Spirit and United — grounded all flights for a time, according to the Federal Aviation Administration.

How the airline cancellations rippled around the world (and across time zones)

Share of canceled flights at 25 airports on Friday

50% of flights

Ai r po r t

Bengalu r u K empeg o wda

Dhaka Shahjalal

Minneapolis-Saint P aul

Stuttga r t

Melbou r ne

Be r lin B r anden b urg

London City

Amsterdam Schiphol

Chicago O'Hare

Raleigh−Durham

B r adl e y

Cha r lotte

Reagan National

Philadelphia

1:20 a.m. ET

Health care systems were crippled, forcing hospitals to cancel noncritical surgeries. In the United States, 911 lines went down in multiple states, though many of those problems were being resolved later on Friday. Britain’s National Health Service also reported issues.

“We knew we had a catastrophe on our hands,” said B.J. Moore, the chief information officer for Providence Health, which has 52 hospitals in seven states. He said 15,000 servers were down and 40,000 out of Providence’s 150,000 computers were affected, adding that it was “worse than a cyberattack."

The United Parcel Service and FedEx said they were affected. Customers with TD Bank, one of the biggest banks in the United States, reported issues accessing their online accounts. Several state and municipal court systems closed for the day because of the outage.

At CrowdStrike, engineers described an atmosphere of confusion as the company struggled to contain the damage.

Executives urged employees not to speculate on why the mistake happened and directed them to focus on a fix for the computers that were affected, said two engineers who spoke on condition of anonymity because they were not authorized to speak publicly. Computers not connected to the cloud required a physical fix to the error introduced by CrowdStrike, they said, which could take weeks.

Within several hours of the faulty software going out, CrowdStrike sent out a software patch as a fix that would stop computers from endlessly rebooting.

Lukasz Olejnik, an independent cybersecurity researcher and consultant, said the outage would still take time to resolve because a suggested solution for some organizations involved rebooting each computer manually into safe mode, deleting a specific file and then restarting the computer.

While that is a relatively straightforward process, security experts said, it may not be easy to do at scale. Those with organized and well-staffed information technology teams could potentially fix the issues more quickly, Mr. Olejnik said.

Unlike the iPhone software updates that Apple sends to customers, the incident highlighted information technology systems that operate in the background. The CrowdStrike issues were compounded because the software being updated performed critical cybersecurity tasks, giving it access to scan a computer to look for viruses and other malicious attacks.

Cybersecurity tools operate quietly in the background to defend computers against attacks. The software is frequently updated with new defenses as hackers develop fresh methods of attack, but constant updates mean there are many opportunities for mistakes to happen.

“One of the tricky parts of security software is it needs to have absolute privileges over your entire computer in order to do its job,” said Thomas Parenty, a cybersecurity consultant and a former U.S. National Security Agency analyst. “So if there’s something wrong with it, the consequences are vastly greater than if your spreadsheet doesn’t work.”

On Friday, the stock price of CrowdStrike, which reported $3 billion in annual revenue last year, closed down 11 percent.

CrowdStrike’s stock price so far this year

The company faces questions about what liabilities it and other software makers face for major disruptions and cybersecurity incidents. The consequences for significant outages can be so minimal that companies are not motivated to make more fundamental changes, experts said. While a car manufacturer would face stiff penalties for faulty brakes, a software provider can often issue another update and move on.

“Until software companies have to pay a price for faulty products, we will be no safer tomorrow than we are today,” Mr. Parenty said.

Meaghan Tobin , Aaron Krolik and Jill Cowan contributed reporting.

Adam Satariano is a technology correspondent for The Times, based in London. More about Adam Satariano

Paul Mozur is the global technology correspondent for The Times, based in Taipei. Previously he wrote about technology and politics in Asia from Hong Kong, Shanghai and Seoul. More about Paul Mozur

Kate Conger is a technology reporter based in San Francisco. She can be reached at [email protected]. More about Kate Conger

Sheera Frenkel is a reporter based in the San Francisco Bay Area, covering the ways technology impacts everyday lives with a focus on social media companies, including Facebook, Instagram, Twitter, TikTok, YouTube, Telegram and WhatsApp. More about Sheera Frenkel

Mass IT outage hits airports, businesses and broadcasters around the world

Major airlines, medical facilities, businesses and police forces around the world were hit by a massive information technology glitch Friday, with Microsoft computers around the world showing " Blue Screens of Death ."

The cybersecurity company CrowdStrike said Friday that the outages were the result of a routine software update gone wrong, "not a security incident or cyberattack."

CrowdStrike, which provides cybersecurity services and software for many large corporations that use Microsoft systems, later issued a new software update that automatically fixed some computers. But others must be manually restarted and patched, causing huge delays.

Microsoft announced late Friday morning that its 365 apps and services had recovered, and CrowdStrike said a fix had been deployed early in the morning. But some frozen computers couldn’t receive CrowdStrike’s automatic update, leading to some of the problems lingering into the weekend.

Many flights were delayed as of Friday afternoon . Starbucks locations in New York had resumed normal wait times , despite its mobile order-ahead feature still not working.

The glitch brought chaos to a number of key institutions and businesses around the world that may take some time to clear up.

Many flights were grounded across the globe, and stores and broadcasters in several countries went offline. According to the aviation technology company FlightAware, the tech glitch was responsible for more than half of the U.S.'s 1,352 flight delays and cancellations before 8 a.m. ET on Friday.

Major carriers, including American Airlines , Delta Air Lines and United Airlines , all issued ground stops Friday morning citing communications issues. Passengers traveling to the United States from as far away as Japan had their flights canceled. Delta ordered a “global ground stop,”  said Rep. Eric Swalwell, D-Calif., a member of the House subcommittee on cybersecurity.

Follow live updates on the global tech outage

George Kurtz, president and CEO of CrowdStrike, said the problems could persist.

“It could be some time for some systems that just automatically won’t recover,” he told NBC’s “TODAY” show on Friday.

Kurtz said the company was “deeply sorry for the impact that we’ve caused to customers, to travelers, to anyone affected by this,” adding the issue had been fixed on its end.

“Many of the customers are rebooting the system, and it’s coming up, and it’ll be operational because we fixed it on our end,” he said. “We’re just trying to sort out where the negative interaction was,” he said of the faulty update that affected Windows PCs.

Earlier, in a post on X , Kurtz said that the outages were due to a “defect found in a single content update for Windows hosts.”

In Europe, Berlin’s Brandenburg Airport said there would be delays to passenger check-ins “because of a technical fault,” and Aena, which manages 46 airports in Spain, said “an incident in the computer system” could cause delays. Several budget airlines in South Korea reported technical problems and delays, The Associated Press said. Sydney Airport, one of Australia’s largest, said there would be delays.

Paris' airport authority said in a statement that while its systems were not affected ahead of next week's Olympic Games opening ceremony, "this situation has an impact on the operations of airlines at Paris-Charles de Gaulle and Paris-Orly airports: delays in check-in, delays and temporary suspension of some flights," according to the AP.

The Paris Olympics organizing committee told Reuters that while the outage was slowing its operations, its ticket sales remained unaffected. Elsewhere in the world of sports, British soccer team Manchester United delayed a ticket release scheduled for Friday, blaming problems with Microsoft.

That was just one of many businesses affected across the United Kingdom, with train operators blaming IT outages for cancellations Friday morning and the London Stock Exchange saying that a “3rd party global technical issue” had prevented its regulatory news service from posting any new items.

The country’s National Health Service posted on X that “the NHS is aware of a global IT outage and an issue with a [general practitioner] appointment and patient record system.” The NHS that the system’s emergency phone service was still operating.

In Israel, at least 15 major hospitals were affected, according to media there. However, most medical centers had either returned to normal operations or reverted to manual operations. The emergency line of the country’s ambulance service was also affected.

At 2:20 a.m. ET, Alaska State Troopers said that 911 and nonemergency phone numbers across the state were not working “due to a nationwide technology-related outage."

The glitch affected news outlets, too, including NBC News. Sky News, NBC News' British partner broadcaster, was temporarily unable to air live news. Broadcasters in Australia also reported problems.

In a blog posted late Friday afternoon , Kurtz wrote that CrowdStrike staffers would be on call over the weekend to help affected customers, and warned of hackers and scammers exploiting the situation.

“We know that adversaries and bad actors will try to exploit events like this," he said. "I encourage everyone to remain vigilant and ensure that you’re engaging with official CrowdStrike representatives."

I cover early morning U.S. breaking news, everything from severe weather to crime. I'm based in London and have worked for American news outlets since 2013.

Kevin Collier is a reporter covering cybersecurity, privacy and technology policy for NBC News.

Mass IT outage: here's a list of companies and operations affected

• A huge global IT outage is disrupting flights, banks, retailers, and media outlets.
• The widespread disruptions have been linked to an issue with the cybersecurity firm CrowdStrike.
• Operations affected include airlines in the US and Europe, supermarkets, and some 911 lines.

A mass IT outage has hit flights, banks, retailers, and media outlets around the world.

The issues appear to be linked to the cybersecurity firm CrowdStrike .

Microsoft also acknowledged the issue in an X update early Friday, writing, "Our services are still seeing continuous improvements while we continue to take mitigation actions."

Here are some of the companies and operations affected.

Numerous airlines grounded flights early Friday morning, including the big three US carriers: United Airlines, Delta Air Lines, and American Airlines. In statements, they all cited technology issues.

Delta and American had both canceled their ground stops by 7 a.m. ET.

A United spokesperson told Business Insider that it was holding all aircraft at their departure airports while it works to restore systems. "Flights already airborne are continuing to their destinations," they added.

American has blamed the issues on CrowdStrike, saying they were because of a "technical issue with Crowdstrike that is impacting multiple carriers," according to BBC News.

The budget airlines Frontier, Allegiant, and Spirit also issued ground stops which were later canceled.

Frontier's was issued on Thursday night. "Flight operations are currently being impacted by a major Microsoft technical outage," it said in a statement.

Spirit said it was unable to rebook affected customers because of the outage.

Disruption also extended to Europe. The continent's largest airline, Ryanair, advised passengers to arrive early as the outage caused "disruption across the network."

KLM also said it had to "largely suspend operations" as the outage made "flight handling impossible."

British Airways, Wizz Air, Turkish Airlines, Eurowings, Lufthansa, and Qantas were also among those who said they were affected.

According to a Facebook post from Alaska State Troopers , emergency lines in the state are also affected.

The post said: "Due to a nationwide technology-related outage, many 911 and non-emergency call centers are not working correctly across the State of Alaska."

"We appreciate your patience and will update you when we know more," the statement added.

The major UK airports Heathrow, Gatwick, and Luton have reported issues, with some warning of delays and disruption.

Related stories

An X post from Gatwick Express , a train service for the airport, said the company was unable to access driver diagrams at certain locations, "leading to potential short-notice cancelations, particularly on the Thameslink and Great Northern networks."

A spokesperson for Belfast International Airport confirmed to BI that whiteboards were being used to handwrite flight information before systems were later restored. Whiteboards were also used at Singapore Changi Airport.

Hospitals and doctors' surgeries

Several hospitals and doctors' practices appear to have been affected by the outage.

In the UK, the NHS' EMIS system, which doctors use to book appointments, view patient notes, order prescriptions, and make referrals, appears to be having issues .

A spokesperson for the NHS told BI in a statement: "The NHS is aware of a global IT outage and an issue with EMIS, an appointment and patient record system, which is causing disruption in the majority of GP practices."

They said that long-standing measures were in place to manage disruption and that there was no known impact on 999 or emergency services, so people should use these services as normal.

"Patients should attend appointments unless told otherwise and only contact their GP if it's urgent, and otherwise please use 111 online or call 111," they added.

Two German hospitals canceled elective operations scheduled for Friday, Reuters reported.

NYCT Subway

Commuters in New York City and DC may also face delays Friday morning.

In an X post, the NYCT subway said: "Train arrival information is unavailable for A/B/C/D/E/F/G/J/M/N/Q/R/Z/Rockaway Park Shuttle/Franklin Av Shuttle due to a worldwide technical outage. Train service is unaffected."

The post said the tech outage also impacted Subway officials' ability to see train locations.

Broadcasters

Sky News also appears to have been hit by the outage. The UK news channel has been showing archive footage and briefly displaying an error message.

The news site appears to be up and running at the time of writing.

London Stock Exchange

The London Stock Exchange's website was also experiencing issues.

"RNS news service is currently experiencing a third-party global technical issue, preventing news from being published on www.londonstockexchange.com ," the company said in a statement.

"Technical teams are working to restore the service. Other services across the group, including London Stock Exchange, continue to operate as normal," it continued.

Retailers and fast-food giants

Bloomberg reported that McDonald's Japan suspended about a third of its stores in the country on Friday. The issue was with the stores' cash registers, the report said.

The grocery-store chain Woolworths told BI that some stores had "been impacted as a result of the global IT issue." All but six stores were open for business, but some had fewer functioning checkouts.

Delivery delays

FedEx and UPS are warning of delivery delays because of the outage.

In a statement on the company's website , FedEx said it was experiencing "substantial disruptions throughout our networks due to a global IT outage experienced by a third-party software vendor." The company said parcels due to be delivered on Friday might face delays.

A UPS spokesperson told BI that it continues to operate effectively but there may be some service delays due to third-party outage "impacting some UPS computer systems in the U.S. and Europe."

Some US state driver services are down

Drivers in some states are unable to access services because of the outage.

Georgia's Department of Driver Services posted on X that "due to the global Microsoft/Crowdstrike outage, DDS services are unavailable at this time."

Tennessee's Department of Safety and Homeland Security said some Driver Services Centers may not be able to process transactions, according to a post on X.

North Carolina's Department of Motor Vehicles driver license and plate agencies are also impacted and unable to assist customers, according to a CNN report.

Bloomberg reported that at the Ocean Park Marriott in Hong Kong, staff were using pen and paper to check guests in and said the outage was affecting their systems globally.

Marriott International later told CNN in a statement that "certain hotel systems" have been affected.

"We are actively working with our vendors to resolve issues that have impacted certain hotel systems," the company said in a statement to the publication. "We apologize for any inconvenience that guests may experience."

Watch: Global computer glitch grounds flights, knocks out 911

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