check my trip

CheckMyTrip

All the travel info you need, in one place

Category: CheckMyTrip

What’s new in the checkmytrip app.

With the latest app release, we are making your trips easier with some major improvements and a new feature – a digital assistant to help you with trip alerts and services at every step of your trip.

What's new?

Updated trip display

We’ve improved how your trips are displayed, making it easier to find quickly the information while on the go.

No more passwords

Sign up and log in with an email sent to your email, so you can forget your password, forever.

New feature: a digital travel assistant

We’ve added a digital assistant that can help you along your trips. You can ask the assistant to send you the weather forecast, or help you book travel extras, such as airport transfer, lounge, or a sightseeing tour for your trip.

To get started, open the chat with your assistant and type your question.

The assistant can help you add your trips – simply follow the instructions to import your trip with a booking number or your flight details. If you prefer, you can also forward your booking reservation to [email protected] and we will automatically add the trip for you.

CheckMyTrip will be available via app only

Our mission is to help you stress less during your trips, by having all the trip information in one place. That’s why we’ve decided to focus on improving your experience in the app and with our new release CheckMyTrip will no longer be available on the web.

Why should I use the app?

• Receive real-time notifications about your trip
• See your full trip itinerary, even if you don’t have access to the internet
• Access a virtual travel assistant to help you along your journey

Can I provide feedback about the new app?

Yes, please! You can send us your comments at [email protected]

Find an airport transfer in CheckMyTrip

You can now book transfer service in  CheckMyTrip  and enjoy a stress-free and comfortable ride to or from the airport.  We work with partners worldwide – your driver will be on time to pick you up at the booked time and address wherever you are. 

Meet & greet   Your driver will pick you up at your airport arrival gate, with a sign showing your name. 

Flight tracking   Your driver will verify your flight arrival time and adjust the pick-up time in case of changes to the flight schedule, so you don’t have to worry about waiting. 

Price guaranteed, no surprises   The price is guaranteed, regardless of route or traffic conditions. 

How to book your airport transfer 

• Go to “Transfers” tab in CheckMyTrip 
• Select the from / to destinations  
• Pick your preferred transfer 
• After completing the payment, the transfer company will issue a confirmation voucher and send it to your e-mail address once the reservation is completed. 

Note that the cancellation policies are managed directly by your transfer provider, and you can verify the cancellation rules in the terms and conditions section.  Following your booking, all communication about your transfer takes place via email. If you want to make a change or have a question, please contact our partner suppliers directly. 

The feature is available in our latest release on iOS & Android.

Try it now.

My flight has been canceled. What should I do?

Whether you’re flying for work or leisure, getting to your destination on time is something most travelers take for granted. However, severe weather, airport construction and security issues make trip disruptions more common than you may think.

Here’s what you need to know when flight delays or cancellations threaten to ruin your vacation.

Stay alert for flight notifications

Late flight departures can have ripple effects on connecting flights or cruise ship embarkations, so sign up for airline alerts when you purchase a ticket. The DOT requires that airlines notify passengers of any schedule changes, such as those being made as a result of COVID-19 concerns, on their websites and telephone reservation systems within seven days of departure.

On your travel day, check your flight status online using the airline’s app or a third-party app like CheckMyTrip . Delays of 30 minutes or longer will show on the airport’s flight status displays, but CheckMyTrip sends real-time alerts sooner. When coping with a flight disruption, timing is everything.

Changing the flight – be aware of your options

Once a flight is canceled, most traveler’s first priority should, of course, be to sort out their travel needs . Cancellations may come weeks in advance or last-minute, just before travel. But the need to either cancel or re-arrange is the same. It is a good idea to act quickly, don’t just wait for the airline to contact you or sort it out.

Some things to bear in mind:

• If a flight is canceled, you will always be entitled to a refund if you don’t fly . Especially if the flight is some time away, this may be the easiest solution. Just rebook another flight and follow up with the airline for cancellation.
• Airlines will almost always offer an alternative flight or flights . There is legislation for this in some regions, but most full-service airlines will, in any case, offer an alternative. It pays to check schedules and to contact the airline here. Each airline differs in its policy, but many will let you change to another day, or sometimes up to a year in the future with more flexible policies than when you first booked.

Connecting flights – one or separate tickets?

Cancellations that occur during a trip or involve later connecting flights are, of course, more problematic. If you have onward flights affected by the cancelation, the outcome depends on whether the flights are booked together. If they are ticketed on the same reservations (even if not operated by the same airlines), then the airlines have the responsibility to re-arrange connecting fights.

However, if the flights have been booked separately, then you can be stuck. Airlines are not obligated to offer a different connecting flight if you booked this separately. This is usually the case even if the flights are with the same airline, although it is worth talking to the airline in these cases as it may help. Also, remember that you may have more flexibility to change the canceled flight than you are first offered by the airline; moving it earlier could help you in this situation.

Rights to compensation

Airlines have obligations both to assist passengers with canceled flights and, in some cases, to offer additional compensation. But this differs between countries. In some countries, such as China, little will be offered.

Internationally, this is governed by the Montreal Convention (covering 120 countries). This requires airlines to cover costs associated with cancellations, apart from in situations classed as extraordinary or outside airline control.

European regulations (EU Regulation 261/2004) go further for EU airlines or non-EU airlines departing from an EU country. As well as requiring the airline to re-arrange flights and pay for disruption, this mandates additional compensation to be paid for both delays and cancellations.

To be eligible for up to €600 in compensation (€250 to €600 depending on flight length), the notification from the airline must have been made less than 14 days before departure.

Canada  is another country that has enhanced regulations for cancellations. The compensation depends on the airlines’ size and the total delay incurred, up to C$1,000 maximum.

Covered by travel insurance

As a final comment, remember that travel insurance may offer additional cover. Most travel insurance will first refer to the airline in the event of flight cancellation. But many insurance policies will offer cover, often as an enhanced level of cover to a standard policy, that provides cover in the event of travel disruption.

Sources: Simple Flying , New York Times

CheckMyTrip, stay on top of your travel plans

Your travel app bringing you all the travel info you need in one place. Smart travel itinerary, flight status, alerts and travel services to get you smoothly from door to door.

Ideal for both business and leisure travelers, CheckMyTrip will help you travel smooth, reduce stress and stay on top of your travel plans.

SMART TRIP ITINERARIES

• Real-time updates of your flight bookings for FREE, including delays, cancellations and terminal changes plus layover times

• View your trip in a master itinerary with all your booking , including flight, accommodation, car rental and rail, both online and off

• Direct access to many airline check-in systems and seat maps

• Easy sync to your calendar app, shareable with family and friends

ADDING TRIPS IS EASY

3 simple ways to add and organize your itinerary details

• Forward booking confirmation e-mails to [email protected]

• Use your booking reference numbe r to import your trip automatically

• Enter the trip information manually

HANDY TRIP TOOLS

• 5-day weather forecast for every leg of your journey

• Search and reserve transfers, car rental and parking options

• Claim flight compensation quickly for delays and cancellation

• Book activities at destination

• Discover nearby attractions

Download CheckMyTrip now

CheckMyTrip – Travel Itinerary 4+

The world's leading travel app, designed for ipad.

• 4.6 • 4K Ratings

Screenshots

Description.

CheckMyTrip is your digital travel assistant, bringing you flight information and alerts, travel services and extras to get you smoothly from door to door. And it’s free. Ideal for both business and leisure travelers, CheckMyTrip will help you travel smooth, reduce stress and stay on top of your travel plans. SMART TRIP ITINERARIES - Real-time updates of your flight bookings for FREE, including delays, cancellations and terminal changes plus layover times - View your trip in a master itinerary with all your bookings, including flight and accommodation, both online and off ADDING TRIPS IS EASY 3 simple ways to add and organize your itinerary details. - Forward booking confirmation e-mails to [email protected] - Ask your assistant to import the trip automatically by using your booking reference number - Send the trip details to your assistant to create the trip for you DIGITAL ASSISTANT Your personal travel assistant to help you at every step of your trip. - Flight delay, cancellation, boarding gate notifications - Check-in reminders - 5-day weather forecast - Search and reserve airport transfer and lounge - Recommendations for local activities **IMPORTANT REMINDER** CHECKMYTRIP IS NOT A TRAVEL BOOKING AGENCY We only display information related to the trip details you add to your CheckMyTrip account. To modify, cancel or source additional information about your air, hotel, car, rail, taxi, parking, tour and activity booking, contact the provider directly for assistance. We respect your privacy. Check our privacy policy. https://checkmytrip.com/privacy-policy By downloading the app, you accept the Terms & Conditions of use. https://checkmytrip.com/terms-and-conditions/ If you have any questions, please contact us by e-mail at [email protected]

Version 208.4.7

In this release, we've added two exciting features to enhance your travel experience: - Easily sync your travel plans with any calendar app, keeping essential details at your fingertips for a smooth journey. - Your feedback matters! Share your thoughts by rating CheckMyTrip directly through the app, guiding us to continually improve and tailor the experience to your needs.

Ratings and Reviews

More dependable than airlines notification system.

Just took a 2 weeks vacation through Asia (8 flights total, 4 different airlines) and to our delight- this app notifies gate changes, flight delays etc, wayyyyy before the airlines’ own apps or texts or emails (sometimes we get airlines ‘ alerts AFTER the flight has ended). We like it that all of our flights with different airlines info were in one app, so we could keep track. We also like how up-to-date app was with deleting old flight-over different time zones. We tried TripIt app last big, similar trip and didn’t find it helpful since it didn’t notify in a timely manner — so we were reluctant to rely on this CheckMyTrip (recommended by 2 airlines on this trip) but app was free, so we thought why not. We made an excel sheet of all flight information and found we didn’t need to refer to excel at all .

Excellent 2/3 of the time... Update, downgraded to 1 Star

Update.... Still not working as it should. Sent in an email for round trip Air and another email for hotel at the destination and the same hotel upon return to the originating point. Why does it show as 3 separate trips? I now have one trip showing for the hotel outbound, another trip for the round trip air and yet another trip for the return hotel. I only use this app because my travel company uses it but would like to use it exclusively. Until it is fixed, I’ll continue uses Kayak which works all the time. Works great on 2 out of 3 trips I have tried to input. For some reason it won't accept one of the trips on United although another trip that was accepted was United as well. This has the makings of a great app. It has all the pertinent information I need concerning my schedules and I really want to like it but unless it can consistently prove accurate. This is the message I get when trying to input one trip: "8104 - We are unable to find this confirmation number. Please validate your entry and try again or contact us for further information. (8104 [1929])" If this worked, I would easily give it 5 stars. I could be that good. Others had the same problem. Please fix!

No customer service

I have a simple question for these folks - how do I set the monetary denomination for activities? Right now it’s showing in euros, even for trips and activities entirely within the US. I’d like to set it to dollars. The bigger problem is that there is absolutely no way to reach anyone at this company. There is nowhere to put a question, there is no email address, no form to fill out on the app or the website, simply no door to knock on to get any kind of response from anyone within this company. So that’s not so great. A company that completely locks itself out from its users is, in my experience, not going to create a satisfactory user experience. And I have to do all the monetary calculations by hand it to convert from euros to dollars. Dumb. Other than that, I haven’t had any trouble with it. I have been able to get my trips to show in the app just fine.

App Privacy

The developer, Amadeus , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

• Contact Info
• Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

• Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

• Developer Website
• App Support
• Privacy Policy

More By This Developer

Mobile Traveller by Amadeus

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