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JourneyMap is a mod created by techbrew based around real-time in-game mapping. This map can be viewed in-game as a minimap, a fullscreen map, in a web browser, iPad , or Android tablet. There are two versions of JourneyMap: FairPlay and Unlimited. The FairPlay edition of the mod is for servers that are strict about radars and maps, while the Unlimited edition has all features. The key difference between the two are cave/interior mapping and entity mapping, which are disabled in FairPlay multiplayer.

JourneyMap works in singleplayer and multiplayer without the need of a serverside mod. The JourneyMap map can be viewed in-game using a full-screen map, or a regular minimap. JourneyMap includes daylight map, moonlight map, cave map, Nether map, and End map modes. It has full waypoint management as of 4.0, including import support for REI Minimap and Zan's Minimap waypoints. The player can see nearby entities (including other players) in real time. As of version 3.0, the player can auto-map entire singleplayer worlds with a single button. JourneyMap maps can be saved as a PNG image.

External links [ ]

• JourneyMap on CurseForge
• JourneyMap on the Minecraft Forums
• The JourneyMap website
• 1 Twilight Forest
• 2 Thermal Evaporation Plant
• 3 Traveler's Backpack (item)

The JourneyMap mod is a great live mapper that’s super simple to use. It has a nice, clean interface and is very detailed both in the minimap and full map. Just hit ‘J’ to bring up the full map and options menu. You’ll see the map begin to populate and you can even have it fill in areas that you’ve already been to.

The minimap can be toggled to whatever corner you prefer and can even be toggled off with a hotkey. It also lists your current coordinates and can even be adjusted in size. This could be a much more useful function than simply carrying maps and constantly looking down as they update. The minimap can also display enemy mobs and animals nearby. You can toggle what is displayed on the minimap in the options menu as well. Sometimes you don’t need to see every entity so having the option to clean up the map is a useful feature.

In the options menu you’ll see a variety of entities to have show up or not. You can even have the compass and clock visible and all you need to do is check or uncheck anything you want visible.

And there’s even more customization with the ability to change what types of icons show up for entities or players as well as size, shape and position of the minimap itself!

Another neat feature is the ability to automatically generate the map of the world you’re in. After hitting ‘j’ to open the map, just click the auto-map tab at the bottom and it will fill in those empty spaces. You can choose to generate the entire map or only the areas that you’ve already been to and are simply missing in Journeymap. Otherwise the map will generate those empty chunks as you visit them. But auto-map allows you to see mostly everything around you instead of trekking through the entire world. It’s very convenient if you’ve just started the mod with an already established world and don’t want to travel just see where everything lies. And it’s very useful to see where other biomes are or where key landmarks might be.

One of the best and most useful features is the waypoint generator. The default key is ‘B’ and you can hit that anywhere in your world to create a waypoint at that position. It’ll open up a menu to edit the name and color as well as the coordinates and any other key information. Then hit save and it will become an option to view in the full map menu.

Open the full map and the button at the bottom left shows all the waypoints you’ve created. You can use these to teleport to any of them or edit them if you need to as well. You can also use this menu to create new waypoints if you know the coordinates for them. And these can be accessed for any waypoints created in the Overworld, Nether, or End with the ability to teleport between dimensions without needing a portal!

Another really neat feature to Journeymap is the ability to save and view your map on your iOS or Android device or right on your computer. In the J menu, there’s a button at the bottom to save the map as a PNG file or you can hit the button “Use Browser” to automatically open the map in your browser. It’ll even update your location in real time as you move so you can keep the map open on a separate screen with much more detail than the minimap!

For the simplicity and ease of use of this mod, it ranks high among its competitors.

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great mod – only issue is the size of the map, its TINY. I’ve set it to “large” but I can barely see it. going to try out the internet view

@cameron: There’s a full Waypoint Manager since 4.0 @Donna: Use +/- to zoom in and out. You’re probably zoomed all the way out

This is a very nice and in-depth mapping mod… I wonder though… Does it show where players are? Also, won’t a Schrodinger cat problem arise for the chunks if you load them in via map versus via explorations, would the same result or would different results arise from the same chunk. Holy cow!… This mod is the first mod i know that has caused chunks to be theorized as superimposed… Good job techbrew, keep up the mind boggling work.

it shows where players are if friends are playing with you, but it does not when your using singleplayer

Is there a way to gate this mod behind an item? it would be a huge help for immersion’s sake. The item I had in mind was the cybernetic eye from the Cyberware mod.

man I only wished if this could work on bedrock edition

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World Leaders in Research-Based User Experience

Journey mapping 101.

December 9, 2018 2018-12-09

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Journey maps are a common UX tool. They come in all shapes, sizes, and formats. Depending on the context, they can be used in a variety of ways. This article covers the basics: what a journey map is (and is not), related terminology, common variations, and how we can use journey maps.

In This Article:

Definition of a journey map, key components of a journey map, journey-map variations, why use journey maps.

Definition: A journey map is a visualization of the process that a person goes through in order to accomplish a goal.

In its most basic form, journey mapping starts by compiling a series of user actions into a timeline. Next, the timeline is fleshed out with user thoughts and emotions in order to create a narrative. This narrative is condensed and polished, ultimately leading to a visualization.

The terms ‘user journey map’ and ‘customer journey map’ can be used interchangeably. Both reference a visualization of a person using your product or service.

While the argument can be made that the term ‘customer’ does a disservice to the method (because, especially for certain business-to-business products, not all of end users are technically customers, i.e., product buyers), alignment on what you call the map is far less important than alignment on the content within the map.

Journey maps come in all shapes and sizes. Regardless of how they look, journey maps have the following 5 key elements in common:

Scenario + Expectations

Journey phases, actions, mindsets, and emotions, opportunities.

The actor is the persona or user who experiences the journey. The actor is who the journey map is about — a point of view. Actors usually align with personas and their actions in the map are rooted in data.

Provide one point of view per map in order to build a strong, clear narrative. For example, a university might choose either a student or a faculty member as actor — each would result in different journeys. (To capture both viewpoints, the university will need to build two separate maps, one for each of the two user types.)

The scenario describes the situation that the journey map addresses and is associated with an actor’s goal or need and specific expectations. For example, one scenario could be switching mobile plans to save money, and expectations for it include to easily find all the information needed to make a decision.

Scenarios can be real (for existing products and services) or anticipated — for products that are yet in the design stage.

Journey maps are best for scenarios that involve a sequence of events (such as shopping or taking a trip), describe a process (thus involve a set of transitions over time), or might involve multiple channels .

Journey phases are the different high-level stages in the journey. They provide organization for the rest of the information in the journey map (actions, thoughts, and emotions). The stages will vary from scenario to scenario; each organization will usually have data to help it determine what these phases are for a given scenario.

Here are some examples:

• For an ecommerce scenario (like buying Bluetooth speakers), the stages can be discover, try, buy, use, seek support.
• For big (or luxury) purchases (like buying a car), the stages can be engagement, education, research, evaluation, justification.
• For a business-to-business scenario (like rolling out an internal tool), the stages could be purchase, adoption, retention, expansion, advocacy.

These are behaviors, thoughts, and feelings the actor has throughout the journey and that are mapped within each of the journey phases.

Actions are the actual behaviors and steps taken by users. This component is not meant to be a granular step-by-step log of every discrete interaction. Rather, it is a narrative of the steps the actor takes during that phase.

Mindsets correspond to users’ thoughts, questions, motivations, and information needs at different stages in the journey. Ideally, these are customer verbatims from research.

Emotions are plotted as single line across the journey phases, literally signaling the emotional “ups” and “downs” of the experience. Think of this line as a contextual layer of emotion that tells us where the user is delighted versus frustrated.

Opportunities (along with additional context such as ownership and metrics) are insights gained from mapping; they speak to how the user experience can be optimized. Insights and opportunities help the team draw knowledge from the map:

• What needs to be done with this knowledge?
• Who owns what change?
• Where are the biggest opportunities?
• How are we going to measure improvements we implement?

There are several concepts closely related and thus easily confused with journey maps.

It is important to note that this section is only meant to help your personal understanding and clarification of these terms. It is not advised to debate or attempt to shift a whole organization’s language to abide by the definitions stated here. Instead, use these definitions to guide you towards aspects of another method that your team has not previously considered.

Journey Map vs. Experience Map

Think of an experience map as a parent to a journey map. A journey map has a specific actor (a singular customer or user of a product) and specific scenario (of a product or service), while an experience map is broader on both accounts — a generic human undergoing a general human experience.

The experience map is agnostic of a specific business or product. It’s used for understanding a general human behavior; in contrast, a customer journey map is specific and focused on a particular business or product.

For example, imagine the world before the ridesharing market existed (Uber, Lyft, Bird, or Limebike, to name a few). If we were to create an experience map of how a person gets from one place to another, the map would likely include walking, biking, driving, riding with a friend, public transportation, or calling a taxi. Using that experience map we could then isolate pain points: unknown fares, bad weather, unpredictable timing, paying in cash, and so on. Using these pain points, we would then create a future journey map for specific product: how does a particular type of user call a car using the Lyft app?

Journey Map vs. Service Blueprint

If journey maps are the children to experience maps, then service blueprints are the grandchildren. They visualize the relationships between different service components (such as people or processes) at various touchpoints in a specific customer journey.

Think of service blueprints as a part two to customer journey maps. They are extensions of journey maps, but instead of being focused on the user (and taking the user’s viewpoint), they are focused on the business (and take its perspective).

For the Lyft scenario above, we would take the journey map and expand it with what Lyft does internally to support that customer journey. The blueprint could include matching the user to a driver, contacting the driver, calculating fares, and so on.

Journey Map vs. User Story Map

User stories are used in Agile to plan features or functionalities. Each feature is condensed down to a deliberately brief description from a user’s point of view; the description focuses on what the user wants to do, and how that feature will help. The typical format of a user story is a single sentence: “As a [type of user], I want to [goal], so that [benefit].” For example, “As a checking account holder, I want to deposit checks with my mobile device, so that I don’t have to go to the bank.”

A user story map is a visual version of a user story. For example, take the user story above (“As a checking account holder, I want to deposit checks with my mobile device, so that I don’t have to go to the bank.”) and imagine writing out the different steps that the team plans for the user to take when using that functionality. These steps could be: logging in, beginning deposit, taking picture of check, and entering transaction details. For each step, we can document required features: enabling camera access, scanning check and auto filling numbers, and authorizing signature. In a user story map, these features are written on sticky notes, then arranged based on the product release that each functionality will be added to.

While, at a glance, a user story map may look like a journey map, journey maps are meant for discovery and understanding (think big picture), while user story maps are for planning and implementation (think little picture).

Although a journey map and user story map may contain some of the same pieces, they are used at different points of the process. For example, imagine our journey map for Lyft indicated that a pain point appeared when the user was in a large group. To address it, the team may introduce a multicar-call option. We could create a user story map to break this feature (multicar call) into smaller pieces, so a product-development team could plan release cycles and corresponding tasks.

The benefits of journey maps (and most other UX mappings ) are two-fold. First, the process of creating a map forces conversation and an aligned mental model for the whole team. Fragmented understanding is a widespread problem in organizations because success metrics are siloed; it is no one’s responsibility to look at the entire experience from the user’s standpoint. This shared vision is a critical goal of journey mapping, because, without it, agreement on how to improve customer experience would never take place.

Second, the shared artifact resulting from the mapping can be used to communicate an understanding of your user or service to all involved. Journey maps are effective mechanisms for conveying information in a way that is memorable, concise, and that creates a shared vision. The maps can also become the basis for decision making as the team moves forward.

Journey mapping is a process that provides a holistic view of the customer experience by uncovering moments of both frustration and delight throughout a series of interactions. Done successfully, it reveals opportunities to address customers’ pain points, alleviate fragmentation, and, ultimately, create a better experience for your users.

Additional articles are available, discussing: 

• When to create customer journey maps
• The 5-step process
• Journey mapping in real life

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Journey Mapping 101: fundamentals and best practices

One of the key tools in our toolkit is called »Journey Mapping«. It's a way for understanding what the customer or user is experiencing as they work towards a specific goal. A customer journey map helps us learn about the customer's experience across touchpoints at each stage of their journey, from the moment they first discover a product to after they've purchased it. In this article, we'll walk you through the fundamentals of journey mapping and provide practical tips and examples to help you get started.

What is Journey Mapping?

• Customer Experience
• User-Centric Design
• Product Management
• Product Innovation
• Customer Insights
• Stakeholder Alignment

A journey map is a visual representation of the customer's experience as they interact with a product or service. It typically includes the customer's goals, actions, emotions (even though we encourage you to not go this way), and pain points at each touchpoint, from discovery to purchase and beyond. By creating a journey map, you can gain a deeper understanding of the customer's perspective and identify areas for improvement that can enhance the overall customer experience.

Why is Journey Mapping Important?

Journey mapping is important for several reasons. First, it helps you see the customer's experience from their perspective, which can lead to more user-centric products and services. Second, it helps you identify pain points and opportunities for improvement, which can lead to better conversion rates, customer retention, and loyalty. Finally, it can help align stakeholders around the customer's jobs and goals, which can lead to a more effective product development process.

Types of Journey Maps

Journey maps come in different types, each serving a unique purpose to help businesses understand their customers better. Here are two of the most common types of journey maps:

Current State (As Is) Journey Maps

A current state, or “as is” journey map, is a visual representation of the customer’s current experience with a product. This type of journey map focuses on mapping out the customer’s existing touchpoints, pain points, and overall experience while using a product or service. By understanding the current state of the customer’s journey, businesses can identify areas of improvement and create solutions to enhance the customer experience.

Future State (To Be) Journey Maps

A future state, or “to be” journey map, is a visual representation of the ideal customer experience that a company wants to create. This type of journey map focuses on mapping out the desired customer touchpoints, interactions, and experience a company wants to provide. Future state journey maps are helpful in identifying the gaps between the current and desired customer experience and developing strategies to bridge those gaps.

By understanding the different types of journey maps, businesses can select the one that aligns best with their goals and objectives. Each type of journey map provides a unique perspective on the customer experience and helps businesses identify areas of improvement to enhance the overall customer experience.

How to kickoff your Journey Map?

If you start from scratch, creating a journey map involves several steps. The first step is to map out the customer journey based on your own expertise and assumptions. We call this an »assumption map.« Then, you you should consider to conduct research to validate your assumptions and gather data to fill in any gaps. You can use different research methods, like surveys, interviews, and analytics, to get the information you need. Anyway, from here you can create a narrative visualization, which is a high-fidelity map that highlights the strengths, weaknesses, and overall potential of the customer journey.

Depending on where you are in your product life cycle, we pursue different goals with Journey Mapping. 

Journey Mapping during Introduction

In the early stages of product development, we examine the context in which your product will operate. We support the product team with insight into the pain points and identify opportunities so that your solution addresses a suitable problem.

Journey Mapping during Growth

The more popular your product becomes, the more important it is to understand how customers use it and how it fits into their lives. We uncover gaps and weaknesses in the journey, so you can develop features that meet customer needs, improve the customer experience and capitalise on growth opportunities.

Journey Mapping during Maturity

In this phase, your product faces more competition. Armed with knowledge of market potential, strengths, weaknesses, and the jobs of your customers, we redraw the journey and create aspirational targets that help you to design change processes and remain competitive.

The path to your Journey Map depends on where you are and where you are heading. We help you to pave it and to walk it. In any case, we want to encourage you to get started. From then on, you have a living object that you can continue to study and correct. 

Analyzing Journey Maps for UX Insights

How Telekom closes weaknesses and gaps with the help of Journey Maps

Once you have completed your customer journey mapping, the next step is to analyze the data to identify pain points and opportunities for improvement. Here are some key steps to follow:

• Review the Journey Map: Take a step back and look at the journey map as a whole. Identify patterns, recurring themes, and areas where customer’s experience frustration, confusion, or bottlenecks.
• Identify Key Moments: Look for key moments or touchpoints in the journey that stand out as particularly positive or negative. These moments may be critical for the customer's overall experience, and you can use them to focus your efforts on improving the journey.
• Quantify the Data: Use metrics to quantify the data, such as time spent on a task, completion rates, and customer satisfaction scores. These metrics can help you pinpoint where customer’s are struggling and prioritize which pain points to address first.
• Identify Opportunities: Once you have identified pain points, you can start brainstorming opportunities for improvement. Consider what changes you can make to the customer journey to reduce friction, increase engagement, and create a more satisfying customer experience.

By analyzing your journey map, you can gain valuable insights into the customer experience and identify opportunities for improvement. Use these insights to drive your design decisions and create a user-centric product or service.

Best Practices for Journey Mapping

When it comes to creating effective journey maps, here are some tips to keep in mind:

• Keep it real : Make sure your map reflects the actual experience of your customer’s. Uncover your own biases and reality check your assumptions to be more certain.
• Collaborate : Bring together stakeholders from across the organization to contribute their insights to the journey map. This will help ensure that everyone is aligned around the customer's needs and goals.
• Focus on jobs : Do not assign your target audience to socio-demographic segments, instead divide customers by their jobs. Group together everyone who has a common concern that you’d like to help them address. 
• Determine your goals : One journey mapping is not the same as another. In each phase of your product's lifecycle, you can gain different insights to shape the product experience. Think about your goals in advance to get the most out of your journey map.
• Iterate: Journey mapping is an iterative process. You may need to go back and refine your journey map based on your analysis and insights. You can also continue to iterate on your journey map over time as you gather more data and feedback from customers.

Using Journey Maps in Product Development

How Ryzon uses Journey Maps to investigate their customer experience.

Now that you have a customer journey map in hand, here are some ways you can use it to inform product development decisions:

• Get organized: Use your journey map to create a prioritized list of features to develop based on the customer's goals and pain points that come with their job. This will help ensure that you are focusing on the most important areas first.
• Design for the user: Use the insights from your journey map to inform your UX design decisions. By also considering your customers habits and constraints, you can create designs that are truly user-centric.
• Feed your research plan: Use blind spots and insights to raise relevant research questions and validate corresponding hypotheses. This will help choose the right research method to unlock potentials efficiently. 
• Get buy-in: Share your journey map with stakeholders across the organization to help build consensus around the customer's needs and goals. This will help ensure that everyone is aligned around a common vision for the product.
• Drive customer-centric change: Use this technique to involve customers in the product development process and ensure that their needs and expectations are met. This will help make informed decisions about customer experience investments.

Journey mapping is a valuable tool for anyone involved in product development. By mapping out the customer's exprience across touchpoints, you can gain a deeper understanding of their jobs, goals and pain points, and identify opportunities for improvement. By following the best practices outlined above, you can create effective customer journey maps that inform your product development decisions and lead to more user-centric designs. Happy mapping!

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