heart of wales free travel 2022

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Telephone 03333 211 202.

To the heart

of communities

To the heart of communities...

The Heart of Wales Line

The Heart of Wales Line is a spectacular 121 mile rural railway between Swansea and Shrewsbury via the rural uplands of Carmarthenshire, Powys and Shropshire. The seven days/week train service is operated by Transport for Wales.

Much loved by day trippers and walkers, the line also provides a vital transport link for lively rural communities and towns across Mid Wales and the Borders. The Heart of Wales Line links to major and urban routes across the UK Network via Crewe, Shrewsbury, Craven Arms, Llanelli, Swansea and Cardiff.

Community Rail

This site is run by the Heart of Wales Line Community Rail Partnership, an accredited Community Rail Partnership promoting and developing the Heart of Wales Line for the benefit of people living and working locally, local businesses and of course for visitors.

We are proud to be part of the Community Rail Network, supported by councils, the rail industry and Welsh Government.

The Heart of Wales Line Trail

The Heart of Wales Line Trail is a long distance, unique 141-mile trail that winds its way between stations from Craven Arms in Shropshire to Llanelli in the South, enabling walkers to use the train to start their walk or return to base at the end. 

Since Spring 2019, hundreds of walkers have explored this trail which focuses on a slow, scenic travel experience, and bringing economic benefit to businesses and communities along the line.

RAILWAY LINE

https://tfw.wales   Telephone 03333 211 202

How you can travel for free on these train routes in Wales until March

There are some routes where you can only travel through certain months of the year.

• 21:04, 2 OCT 2019

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If you're a user of the concessionary bus pass scheme around Wales then you're in luck.

That's because there are many routes where you can travel for free.

Although there are already some lines where you can travel for free, there are some routes where you can only travel through certain months of the year.

Each year, from October 1 to March 31, you can travel between many stations for free.

The current pass expires on December 31 - here's what the changes mean for you .

So where can you travel for free? and what should you do?

Here’s where you can travel between October 1 to March 31:

Machynlleth to Pwllheli (Cambrian Coast line)

Transport for Wales says that you can travel between any two of these stations:

Pwllheli, Abererch, Penychain, Criccieth, Porthmadog, Minffordd, Penrhyndeudraeth, Llandecwyn, Talsarnau, Tygwyn, Harlech, Llandanwg, Pensarn, Llanbedr, Dyffryn Ardudwy, Talybont, Llanaber, Barmouth, Morfa Mawddach, Fairbourne, Llwyngwril, Tonfanau, Tywyn, Aberdovey, Penhelig, Dovey Junction, Machynlleth. 

They don’t accept concessionary tickets on the following trains during school terms:

• 06.10 Pwllheli – Machynlleth between Barmouth and Tywyn
• 07.34 Pwllheli – Machynlleth between Penrhyndeudraeth and Harlech.
• 12.56 Machynlleth – Pwllheli between Harlech and Penrhyndeudraeth
• 14.56 Machynlleth – Pwllheli between Tywyn and Barmouth

Shrewsbury and Llanelli/Swansea (Heart of Wales Line)

You can travel free between any two of these stations:

Shrewsbury, Church Stretton, Craven Arms, Broome, Hopton Heath, Bucknell, Knighton, Knucklas, Llangynllo, Llanbister Road, Dolau, Pen-y-bont, Llandrindod, Builth Road, Cilmeri, Garth (Powys), Llangammarch, Llanwrtyd, Sugar Loaf, Cynghordy, Llandovery,Llanwrda, Llangadog, Llandeilo, Fairfach, Llandybie, Ammanford, Pantyffynnon, Pontarddulais, Llangennech, Bynea, Llanelli, Gowerton, Swansea.

However, they don’t provide free tickets for journeys wholly between Shrewsbury and Bucknell and Llanelli and Swansea.

Bus lane penalty charge notices:

Where can I travel for free all year round?

Wrexham to Hawarden Bridge 

You can travel free between any two of these stations: 

Hawarden Bridge, Shotton, Hawarden, Buckley, Penyffordd, Hope, Caergwrle, Cefn y Bedd, Gwersyllt and Wrexham General.

Llandudno – Blaenau Ffestiniog (Conwy Valley line)

Llandudno, Deganwy, Llandudno Junction, Glan Conwy, Tal-y-Cafn, Dalgarrog, North Llanrwst, Betws-y-Coed, Pont-y-Pant, Dolwyddelan, Roman Bridge, Blaenau Ffestiniog.

How can I get a free ticket?

You’ll need to get a free ticket from the ticket office before you travel. If there is no ticket office or if it’s closed, you can get one from the Conductor on the train. 

You’ll also get 1/3 off tickets to travel on the Cardiff and Valley network after 9.30am Monday - Friday and any time at weekends and bank holidays. 

• Transport for Wales
• Most Recent

Service status

Train timetables

Wales and UK train timetables

Timetable change sunday 02 june 2024.

From Sunday 02 June, our train timetables are changing.

Please check journey plans before you travel for any changes to train times, platform changes and connections with other train operators’ services.

Here’s an overview of the most significant changes across our network:

Cardiff and Valleys services

Train times and routes will change as the next phase of the South Wales Metro is carried out .

Wrexham - Bidston line (02 June - 07 September)

The new 06:26 Bidston - Wrexham Central (Monday - Saturday) will provide an earlier morning service.

North Wales Coast

The pre-covid summer Sunday morning service will return between 02 June - 08 September.

06:21 Chester to Holyhead

07:19 Holyhead to Crewe

Shrewsbury - Crewe

21:55 Cardiff - Crewe (Friday only) will now terminate Shrewsbury. With an additional service 00:17 Shrewsbury - Crewe.

Cambrian line

The pre-covid summer Sunday morning service will return between 02 June - 08 September.

08:31 Shrewsbury to Machynlleth

Cardiff - Pencoed, Pontyclun and Llanharan

22:15/22:18 Cardiff - Carmarthen (Monday - Friday) service will no longer stop at Pencoed, Pontyclun and Llanharan.

22:37 Cardiff Central to Maesteg (Monday - Friday) will call at these stations instead.

Cardiff - Gloucester - Cheltenham 

Additional services will be added to make it a daytime hourly service (Monday - Saturday).

Cardiff - Shrewsbury

The 07:17 Cardiff - Holyhead (Monday - Friday) service will now call at all stations between Cardiff and Shrewsbury resulting in an extra service for Leominster, Craven Arms and Church Stretton.

South West Wales

The pre-covid summer Sunday morning service will return between 02 June - 08 September.

08:14 Swansea to Pembroke

08:20 Carmarthen to Milford Haven

09:30 Milford Havem to Carmarthen

08:36 Carmarthen to Swansea

Timetable booklets 2023/2024

If you would like to create a specific downloadable timetable for your journey please use the tool on National Rail Enquiries .

• Chester - Birmingham
• Swansea - Shrewsbury | Heart of Wales line
• Cardiff - Manchester
• Maesteg - Cheltenham Spa
• West Wales - Swansea/Cardiff
• Holyhead - Manchester
• Llandudno and Llandudno Junction - Blaenau Ffestiniog
• Bidston - Wrexham Central
• Holyhead - Cardiff Central
• Rhymney Valley - Cardiff Central
• Treherbert/Aberdare/Merthyr Tydfil - Cardiff Central
• Cardiff to Penarth, Barry Island and the Vale of Glamorgan
• Coryton - Cardiff Central
• Ebbw Vale Town - Newport/Cardiff Central
• Cardiff Queen Street - Cardiff Bay
•    

December 2023

• Birmingham - Shrewsbury - Chester
• Maesteg - Cheltenham
• West Wales - Cardiff
• Blaenau Ffestiniog - Llandudno
• Wrexham - Bidston
• Holyhead - Cardiff
• Rhymney - Cardiff
• Treherbert/Aberdare/Merthyr Tydfil - Cardiff
• Cardiff - Vale of Glamorgan
• Coryton - Radyr
• Ebbw Vale - Cardiff Central - Newport

Check our train timetables before you travel to avoid any surprises.

We’ll sometimes need to introduce new or temporary timetables when essential works are planned, or if any problems occur on the network. Please check before you travel for any changes to train times and connections with other train operators’ services.

You can stay up to date using our rail app, which provides live train times and keeps you informed for your latest journey.

Our journey planner

Our rail app

Metro timetable changes

Timetables can also change due to metro transformation works across our network. Please visit our metro transformation work page for more information.

Metro transformation work

Industrial action timetable changes

Industrial action and strikes can have an impact on train timetables. For the most up-to-date details regarding transport strikes visit our industrial action page.

Refunds for timetable changes

If you’ve already purchased tickets for services affected by changes you’ll be able to use your tickets on alternative TfW rail services. Alternatively, you’ll be able to request a refund by visiting our refunds page.

Stay completely up to date with train time changes, alterations and cancellations using our journey planner .

• Did you know? Sgwrs | Customer panel We’re transforming travel in Wales. It’s a big job and we need your help. Apply to join Sgwrs

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Concessionary fares

Page updated on: 02/04/2024

If your primary address is in Wales and you’re either aged 60 and over, or meet the Government’s disability eligibility criteria , you can travel for free on most bus services in Wales and the borders, and get discounted or free travel on many rail services .

If you've already applied and you’d like to track your application, or have a card and you’d like to update your details, please select “My existing card or application” below. You’ll be asked to enter your National Insurance number or card number, along with your Date of Birth and Postcode.

If you need to get in touch with Transport for Wales about your travel card or application, please email [email protected] or call 0300 303 4240.

Transport for Wales, Concessionary Travel  

Lost / damaged / stolen passes

You can manage your travel pass online this includes replacing a lost, stolen or damaged pass. There is a £10 charge to re-issue you with a new travel pass.

Transport for Wales

Concessionary Train Travel on the Heart of Wales Line

Holders of Concessionary Travel Passes issued by Welsh local authorities are able to travel free on the Heart of Wales line during certain periods.

Apply for a disabled person's travel pass with a companion

If you need help from another person when travelling, you can apply for a companion card that provides free travel for one person accompanying you.

Send e-mail

Download application / renewal form

If you'd prefer to post your application to Transport for Wales, you can download the form and guidance notes on their website.

Karen Willans

Content producer for Visit Wales, her main interests are museums, railways and walking the wonderful Welsh hills and trails. 

• Trains and railways
• Countryside
• City / Town

© Heart of Wales Line Community Rail Partnership (HoWL CRP) and Heart of Wales Line Trail (HoWLT) and Mark Revitt

Cynghordy station, Carmarthenshire, West Wales

Things to see and do on the Heart of Wales Line

There’s so much to see and do along the 121 miles (195km) of the Heart of Wales railway line, it’s hard to know where to start. So let us explain why this line is so special, and why you should add it to your list of days out in Wales.

About the Heart of Wales Line

For over 150 years the railway has snaked through the lush hinterlands of Mid and West Wales. It links Shropshire to South Wales via spa towns, remote rural villages and wildlife-filled estuaries.

The trains currently run up to four times a day along the single track line. Don’t expect a high-speed train ride. Knighton (the first station in Wales) to Swansea takes around three hours, giving you plenty of time to sit back, relax and enjoy the views.

Several of the 29 stations along the route have been ‘adopted’ by enthusiastic volunteers from the local communities. They take a lot of pride in ‘their’ railway, and this shines through with colourful flower beds and tidy stations along the way.

View this post on Instagram A post shared by The Heart of Wales Line (@heartwalesline)

Knucklas Castle and Knucklas Viaduct, Powys, Mid Wales

© Hawlfraint y Goron / Crown Copyright

Things to see and do

The line follows a scenic, meandering route through the beautiful green hillsides of Powys, before heading into Carmarthenshire towards the coast. The railway tunnels under Sugar Loaf mountain, crossing the valley over the magnificent Cynghordy Viaduct, before reaching Llandovery and Llandeilo in the Tywi Valley. From there it’s over to Ammanford and Pontarddulais, then alongside the wide Loughor Estuary to Llanelli and Swansea.

The stations provide easy access to heritage sites and outdoor activities, as well as unique and colourful market towns to visit. Back in the day, the Victorians loved a good spa town for a relaxing holiday. There’s a choice of four along the Heart of Wales Line route, each with its own character and attractions.

Train passing over Cynghordy Viaduct with the western Brecon Beacons in the distance, Carmarthenshire, West Wales

© Heart of Wales Line Community Rail Partnership (HoWL CRP) and Heart of Wales Line Trail (HoWLT) and Dominic Vacher

Days out exploring towns and villages

Knighton , a traditional market town, is a meeting point for many walks – Offa’s Dyke Path, Glyndwr’s Way and the Heart of Wales Line Trail. Discover the history of the area at Knighton Museum , or follow the town history trail . The Offa’s Dyke Centre has information about the origins of Offa’s Dyke and the Trail. From outdoor space to actual outer space, check out the Spaceguard Centre , a couple of miles out of the town.

Knighton, Powys, Mid Wales

Stop off at Llandrindod Wells for the Victorian spa town experience. Enjoy a day ambling around the town’s history trail, visiting the Radnorshire Museum , the Cycling Museum , and paddle boating on the lake. Follow up by chilling out in the Victorian-built Metropole Hotel’s Rock Spa. Quackers Play Barn in nearby Newbridge-on-Wye is perfect for entertaining the kids.

If you’re feeling active, walk the Heart of Wales Line Trail to nearby Pen-y-bont. Here you'll find the Thomas Shop – a nostalgic museum and wool emporium.

The Heart of Wales Line Trail near St Michael's Church, Cefnllys, and The Thomas Shop, Powys, Mid Wales

© Heart of Wales Line Community Rail Partnership (HoWL CRP) and Heart of Wales Line Trail (HoWLT) and Ruth Rees

Just down the line is Builth Road station, for Builth Wells , however it is a couple of miles out of Builth so you may need to get a taxi or a bus to the town. Builth is known for the Royal Welsh Agricultural Show every July, but there’s plenty to do all year round. Llangammarch Wells is a small spa town, now popular for fishing and outdoors activities. Walkers, horse riders and cyclists can access the Epynt Way from here.

Builth Wells, Powys, Mid Wales

Llanwrtyd Wells is renowned for its year-round unusual sporting trials, including the legendary World Bog Snorkelling Championship . There’s a huge events list throughout the year, but it’s worth a visit just for the Neuadd Arms brewery and the Llanwrtyd and District Heritage and Arts Centre .

Bog snorkelling and the Llanwrtyd Wells Heritage Centre, Powys, Mid Wales

© Dafydd Wyn Morgan/Cambrian Mountains Initiative

Once you get to Llandovery town centre, you’ll discover welcoming hostelries and independent shops full of local produce. Llandovery Museum and Visitor Gateway is a great place to visit, and Llandovery Castle is a short walk away.

Llandeilo is a shopper’s paradise. The buzzing town centre is a short walk from the station. Spend a pleasant few hours exploring the locally owned shops discovering handmade crafts, galleries, antiques and designer clothes. Check out the award-winning local produce from the fabulous delis and butchers - then head to nearby Dinefwr Park and Castle for a picnic.

Colourful houses and shops in Llandeilo and Llandovery town centre, Carmarthenshire

© Mark Revitt

© Jeremy Head

Some of the best views on the line are along the wildlife-filled Loughor Estuary. You can get off at Pontarddulais or Bynea stations and take a low or high tide level Heart of Wales Line Trail route along the estuary to Llanelli, depending on the tide.

The line curves west to Llanelli , where the train stops, then it reverses east along the track towards Swansea.

Once you’re at Llanelli, head to the  WWT Llanelli Wetland Centre . They have plenty for the whole family to enjoy. If you’d rather rest your legs, Parc Howard Museum and Art Gallery has loads of information about Llanelli’s industrial history and a fabulous display of Llanelli pottery and fine art.

View this post on Instagram A post shared by WWT Llanelli Wetland Centre (@wwtllanelli)

The Heart of Wales Line Trail meets the Wales Coast Path here. The family-friendly, accessible, award-winning Millennium Coastal Park is perfect for cycling and walking to explore more of the beautiful coastline.

The final stop is Swansea, with onward rail connections to Cardiff or West Wales . Our city by the sea, Swansea has a lovely beach around a curving bay, several museums, galleries and a university city vibe.

Millennium Coastal Path west of Llanelli, West Wales

Walking breaks

If you enjoy walking then you're in for a treat. The long-distance Heart of Wales Line Trail roughly follows the railway line. It's been designed so you can access the trail from most stations. Parts of the trail follow forest footpaths and mountain tracks, so you’ll get amazing views over the Tywi Valley , Carmarthenshire Fans and the Brecon Beacons. The route passes though ancient villages, including Myddfai , and via heritage sites including the magnificent Castell Carreg Cennen . The full trail takes around 10 days to complete if you attempt it in one go.

Castell Carreg Cennen and the River Towy at Dolauhirion, Carmarthenshire, West Wales

The trail goes through remote countryside a lot of the time, so if you don’t fancy walking it solo then check out local walking groups (details below) for organised days out. There's a useful Ramble and Scramble list of self-guided family-friendly walks available.

The trail also links to other long-distance paths: Shropshire Way , Offa’s Dyke Path , Glyndwr’s Way , Wye Valley Walk , Cambrian Way , Beacons Way and the Wales Coast Path .

Walkers on the Heart of Wales Line Trail on Graig Fawr with Pontarddulais and Gower in the distance, West Wales

© Heart of Wales Line Community Rail Partnership (HoWL CRP) and Heart of Wales Line Trail (HoWLT) and Dominic Vacher

Walking groups

There are several friendly Ramblers groups in Carmarthenshire and Powys , who regularly head out on guided walks along the Heart of Wales Line Trail.

The Rail Rambles group offer guided walks starting from railway stations in Mid Wales and the Borders on most Saturdays.

View this post on Instagram A post shared by Heart of Wales Line Trail (@heartwalestrail)

Cycling holidays

The Sustrans website has details of road routes linked up by the stations, including the long distance Route 8 and the epic Sustrans Radnor Ring through Llandrindod Wells.

Carmarthenshire is a brilliant choice for cycling holidays. Base yourself in Llandovery or Llanelli, and use the train to access coastal family-friendly trails and  impressive circular rides exploring castles and culture.

You can take bikes on the train, but it's best to book in advance via the Transport for Wales website .

Adventure Smart UK has plenty of advice on how to ‘make a good day better’, and we recommend you read it before planning your active day out.

View this post on Instagram A post shared by Discover Carmarthenshire (@discovercarms)

Useful information

Find train times and buy tickets from the Transport for Wales website. Traveline Cymru is a useful public transport journey planner.

Many of the stations are request stops. If you want to get off at one of these stations, ask the Conductor when you get on, so they know to stop the train for you.

If you'd like to tackle the whole line over a day or two, the Heart of Wales Line Circular ticket lets you do a circuit between Shrewsbury, Swansea, Cardiff and up the borders line. It’s only valid on Transport for Wales trains so check your train times carefully.

Walking the Heart of Wales Line Trail across Graig Fawr, Swansea, West Wales

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Travel this scenic route for free - Heart of Wales Line

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• Heart of Wales Line

The line is effectively Craven Arms to Llanelli and takes 3 hours, with the trains running on the... read more

We travelled from Pontarddulais to Shrewsbury midweek on the 15.06 train mid October 2021. It was... read more

Travel this scenic route for free

I have travelled on this line numerous times, almost invariably between October 1st and March 31st when Concessionary Bus Pass holders can ride on this train for free.Please note that it is not permissible to use the bus pass for journeys from Swansea to Llanelli. One carriage only is normally all that is provided, though this is not normally a problem if you are boarding at either Swansea, Gowerton or Llanelli. The scenery along large sections of the route is rural and picturesque. Traversing the infamous Cynghordy viaduct is always a treat. Many South Wales bus pass holders avail themselves of a weekend break at Shrewsbury during this six months free travel period. March is extremely popular for this activity. The Arriva rolling stock is not the most modern and this German company is not going to rebid for the next franchise commencing in 2019. I have always been impressed with the Arriva trains staff who have unfailingly been courteous, helpful and obliging.

My husband and travelled on this line on Dec 9th. We were planning to stay in Shrewbury for two nights. We caught the train from Swansea at ten past nine. The train was on time. There was just one carriage which was quite cold and most people sat in their coats for the whole journey. There was a party atmosphere in the carriage as most people had brought prosecco and snacks. Which was just as well as there was no trolley service. The countryside was beautiful as there had been a heavy downfall of snow. The journey was pleasant and passed by quickly. However on trying to return home on the 11th things were very different. We stood on the platform for well over four hours awaiting a train that never arrived. The waiting room was locked and many elderly people had to stand on a freezing platform. Eventually we were moved to a different platform where we were put on and taken off three different trains. In the end we gave up and booked into a hotel for the night. On returning the next morning the heart of wales line was still not running. We had to pay fifty two pounds extra to get home on the Milford haven train. We are hoping to claim this money back but time will tell. We will travel on this line again but hopefully the weather will be kinder. But the view of the snowy countryside from the train was amazing.

We left Llsnelli an hour late because we had had to wait for a conductor. Then this conductor could not travel further than Llanwrtyd Wells so we were transferred to coaches for the two hour drive by road. We arrived very stiff and tired and although the return journey was on time we understand this sort of problem has happened before.

Firstly a few tips: start from either Swansea or Shrewsbury: get to the station early to be at the platform waiting to board: take a picnic: join in the fun! Why Arrive trains only put on one carriage for a journey that is invariably crowded only train managers can say? BUT - you pass through glorious countryside: you meet fantastic people: you arrive at great towns/cities whichever way you go: you WILL have a great time. Ok 4 hours may seem a long time but with so much going on .... Just do it Hilarity1628

Stood for 3 hours today travelling from Llandeilo to Shrewsbury- jam packed full of people travelling for free while the paying passengers had to stand! Hot & dehydrated by the end as it was impossible for the refreshment cart to move. Won't be travelling on this train again!

My colleague and I caught the 8.09 from Birmingham International (£12.00 Senior Railcard Return) to Shrewsbury and then catch the 10.09 to Swansea (£17.55 Senior railcard Return) of The Heart Of Wales (121 miles) and arrive at 14.25 and return on the 14.35 arriving back at Shrewsbury 18.28 for then to catch the 18.33 back to Birmingham. It was a lovely sunny Wednesday 8th on the beautiful view of the Shropshire Hills..Knucklass Viaduct...Radnor Forest....Sugar Loaf Summit and Tunnel...Cynghordy Viaduct...Gower Estuary. It is only a single carriage train so I would suggest booking in advance for reserved seats (I found Lee at the booking office more than helpful) as it may become busy on certain days.We also took our own drink and food as the trolley service is limited(no service from Shrewsbury to LLandrinod and the same in return). All though a long day we fully enjoyed our journey and will do it again in the future

The Heart of Wales Line Travellers’ Association

Who Are We?

Find out about the Heart of Wales Line Travellers' Association and meet the committee

Travel Updates

Keep up-to-date with travel updates by checking this site regularly

Who We Work With

We work together with other organisations to promote and develop this beautiful railway line

The Heart of Wales Line Travellers' Association

The Heart of Wales Line Travellers’ Association exists to promote the line, lobby for suitable services, and encourage people to use it so that it is available for for the travellers of the future.

We also organise trips and socials and produce regular newsletters. If there is any specific information you would like, that isn’t on the site please contact us and we will gladly assist you.

Meet the Committee

Brian Dotson

Brian has been involved with HoWLTA for many years. Here is some more interesting information about Brian.

Martin Wright

Assistant treasurer.

Martin has been involved with HoWLTA for many years. Here is some more interesting information about David .

David Edwards

Publicity co-ordinator.

David has been involved with HoWLTA for many years. Here is some more interesting information about David .

Mike Watson

Vice chairman.

Mike has been involved with HoWLTA for many years. Here is some more interesting information about Mike.

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Buses and concessionary travel

Guidance and services.

• Apply for a bus pass Find out if you can travel free or cheaper on buses and how to apply.
• Concessionary bus travel scheme guidance How local authorities should assess eligibility for concessionary fare permits.
• Getting there together: involving communities in bus planning Guidance to help local authorities involve communities when developing and implementing plans for local bus services.
• Transforming bus investment in Wales: interventions toolkit Guidance to help those working in the bus industry increase bus use.
• TrawsCymru: service information Timetables and fares for TrawsCymru long distance buses.
• Voluntary Welsh bus quality standard Explains the core standards that must be achieved to maintain operators’ eligibility for public funding through the bus services support grant.
• Free bus and train travel advice for refugees Free bus and train travel advice across Wales for refugees.
• Bus Services (Wales) Bill: community guide A guide to explain what the bill will do to improve bus services.

Policy and background Includes strategy, reports, projects and assessments.

• Accessible and inclusive public transport objectives Policy and strategy We want to make public transport better for citizens.
• Bus travel on congested commuter routes: recommendations Report Lists improvements to encourage commuters to travel by bus instead of car.
• Provision of public transport information Report Public Transport Users' Advisory Panel A review of the usefulness of service information, for example timetables and service disruptions.
• Transforming bus investment in Wales: the Welsh bus fleet Report A report about the current state of the bus fleet.
• TrawsCymru T3: summary of recommendations by Professor Stuart Cole Report A review of the TrawsCymru T3 service.
• Voluntary Welsh bus quality standard: equality impact assessment Impact assessment An assessment of whether our Welsh bus quality standard meets passengers’ needs and advances equality of opportunity.
• Bus Services (Wales) Bill: integrated impact assessment Impact assessment We assessed how the Bus Services (Wales) Bill would impact people's lives in different ways.
• Bws Cymru: connecting people with places Policy and strategy How we plan to create a better bus system across Wales.
• Public transport information: research into best practice Report Public Transport Users' Advisory Panel A review of how users access information about services, for example timetables and disruptions.
• Bus reform for Wales: our roadmap to franchising Report Why we want to change the law around bus franchising.

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Testing and what to do if you have COVID-19

How to get a test if you think you might have COVID-19, and what to do if you test positive.

COVID-19 update – 6 June 2024

COVID-19 is at high levels in the community.

Read the latest  data from NSW Health .

Continue to protect other people. Please stay home if you have any cold or flu symptoms. Wear a mask if you need to leave home.

Learn how to  keep yourself and others COVID-safe . 

Getting a test for COVID-19 

Which covid test should i do.

Guidance on which test is best for you.

Information for people exposed to COVID-19

Understand your risk and what you can do to protect yourself and your loved ones. 

Symptoms and how it spreads

Learn about the symptoms of COVID-19, when they appear and how it spreads.

Advice for higher risk groups

Some people are at higher risk of severe illness from COVID-19. Find information on how to protect yourself and others from becoming very unwell.

If you're at higher risk of severe illness, talk to your doctor about PCR tests.

Managing your COVID-19 illness

What to do if you test positive.

Advice on how you can safely manage mild symptoms at home.

Antiviral medicines

Find out if you're eligible for antiviral medicines and how to access them.

Information on long-term symptoms you may experience due to  COVID-19, and where to seek support.

COVID-19 guidance for families

Advice for parents and carers on COVID safety in schools and early childhood education services.

Advice for workers

What to do if you test positive and information about returning to work.

Guidance for businesses

What you need to do as an employer to manage the risk to colleagues and customers.

Easy Read and in-language resources

Easy read information on covid-19, in-language and translated covid-19 support, contact us and find translation help.

• Service NSW – information and advice for NSW residents and businesses. Phone  13 77 88
• Healthdirect – government-funded 24-hour health advice. Phone 1800 022 222
• Disability Gateway – information for people with disability. Phone 1800 643 787
• Mental health support, services and programs
• Service NSW Savings Finder – find rebates and vouchers relevant to you
• Business Concierge – tailored advice from Business Connect advisors. Phone 13 77 88
• Translating and Interpreting Service (TIS National) – free service provided by the Australian Government. Phone 13 14 50

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