rena travel and tours

Rena Travel & Tours

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34528 Dequindre

Sterling heights, MI 48310

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My dad just came back from a week long vacation w/ Ameera & said he had the absolute best time ever. He said she was the most organized travel agent for her group and so patient making sure everyone was together. He's already planning his next vacation with her!

I have been there a few of times and I always left satisfied with the help of my guy Eli. He's always helped me and answered every question that I had and make sure I had the best tickets or resorts that are available. I will definitely be going back every time I want to book a trip or any hotel. I would definitely recommend him and his staff they take care of you and always give you the best deals. I plan to have more trips coming up and I look forward to going back knowing I'm dealing with the best. 10/10

Absolutely terrible service. They don't know how to answer the phones (called 3 times with no answer)and the owner likes to hide in her office. She apparently has her regulars that she caters to and doesn't need new customers. Ended up booking online. Maybe the day and age of the travel agents are over?

do not book here, they are the worst people. they do not answer their phones everytime im there someone is arguing or fighting with their agents.

do not book here, they will steal your money, i recently canceled my trip and the airlines refunded me the money and they did not give me my full refund. they kept 300 dollars. do your self a favor and go through expedia or any other agent. they are going to steal your money. worst travel agent in history

What a horrible company. I DM'd them on Instagram asking for a contact number to help book an international trip. It went more than a week without an answer. I looked them up online and got their number and called. The woman Danielle answered the phone and I let her know I wanted to book a trip in October to Lebanon and Tel Aviv. She asked for the dates and I gave them, and then proceeded to scold me for not going enough days. She said I should extend my trip (which I can't do) to spend more time in Lebanon. I asked for pricing for flights and the set dates and she put me on hold and transferred me to another gentleman who asked me the same questions I had already answered with Danielle. He was VERY short with me, gave me the pricing and when I proceeded to ask "what about hotels?" He said "okay, bye" and hung up! I'm sorry- you guys just lost my business. I have heard good things about this company and wanted to try it BUT I'm NOT willing to spend my money with a company who doesn't care about me and wants to be short. Deuces, Rena Travel. I'll find a more reputable and respectful company to help me book the first part of my European 2 month trip.

I booked with Rena travel for a cruise. They found me the best package everything included for me and three of my friends. They answered all my questions and gave me the best suggestions. Everything was planned perfectly from A to Z. Had the best time, went from place to place and without Rena travel that wouldn't be possible. If anyone is trying to getaway especially on a cruise definitely go and talk to Amira very friendly and would get you the best deals.

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Reviews about Rena Travel & Tours

• Slimergamer 4. November 5, 2021, 2:32 am I will never book through these people ever again. Very very disrespectful and rude customer service. I’ve never seen such a rude customer service. I had the worst phone call with them. I will never book with them ever again. They yell and cuss at you on the phone. I do not recommend anybody to go through them. Worst people to deal with. If I could put zero stars, I would’ve. 0 0 Reply
• Company's official reply October 14, 2021, 2:19 pm Thank you so much Ray, it’s always our pressure to serve you 0 0 Reply
• Company's official reply September 23, 2021, 3:38 pm Thank you for your feedback. We pride ourselves on good customer service for over 30 years. We do not recognise this name as a recent client, please reach out and speak to the manager so we can look into your concerns. We have a 24 hour emergency line available to serve our clients. Please reach out so we may investigate further. 0 0 Reply
• Company's official reply September 1, 2021, 1:50 am This comment is unfair and wrong. The client chose her own hotel based on a friends recommendation. She called and wanted an upgrade to her room and we explained this would cost more. She used profanity with the employees and was very disrespectful. Will not be accepting reservations from her again. 0 0 Reply
• Lizzie July 16, 2021, 2:18 am Nope that's all I have to say 0 0 Reply
• MZ G. July 1, 2021, 11:41 pm Always great as usual. 0 0 Reply
• The R. June 29, 2021, 6:30 pm Very rude person never gonna deal with him no more because he messed up all my honeymoon even when you called he answered very rude I don’t recommend him to nobody if you want to book something just book it by yourself he’s such a liar 0 0 Reply
• Sadeer S. June 19, 2021, 7:50 pm Not professional at all, Disrespectful to his Arab customers, never ever again dealing with this office 0 0 Reply
• Company's official reply April 21, 2021, 10:36 pm This is an unjust rating. Spoke with this client today who requested instant prices for a group of 14 people. when I explained that I need time to check pricing for a group that large (for Air, Hotel, Disney ticket) he became angry and stated if I couldn't get him a price immediately that he would not book with us. He hung up while I was still on the line. 0 0 Reply
• Jennifer R. April 11, 2021, 10:44 pm We needed to book a last minute vacation and we live in San Diego. A family member recommended Louie from Rena travel and did we get so lucky! He was attentive to every detail for us, got us the best price. We arrived in Mexico and we were having trouble with the hotel. He made sure we got our room before their check in time. Answered every text and phone call while we were there. We had issues with transportation and he got us exactly what we needed even the night before we left. I will be his forever customer and grateful for all he did for my family and I! Highly recommend him. Thank Louie you’re the best! Jennifer … – show 0 0 Reply
• Nancy S. January 10, 2021, 4:18 pm I would just like to say Thank you to Amira that took the time on her day off to help me on the phone To look & book my vacation thank you so so much for your time & working with me Rena Travels is well known with us being a big family Amira you are only one we Deal with My kids are so excited can’t wait for there first vacation Thank you so much Again for all ur time you’ took GodBless you All ur family 0 0 Reply
• Company's official reply February 22, 2020, 6:04 pm It was my pleasure to serve you, Maverick 0 0 Reply
• Aysar A. July 16, 2020, 1:25 am Very very bad agent 0 0 Reply
• Anna #. June 30, 2020, 2:28 am All the staff is wonderful.. the best services, they like family 0 0 Reply
• Company's official reply May 15, 2020, 9:05 pm Thank you so much Christina, it’s my pleasure To serve you, your family and friends. We at Rena travel are very lucky to have clients like you.. Amira 0 0 Reply
• S D. February 7, 2020, 1:26 am Highly recommend Rena travel. Our trip was very organized and very well taken care of. Amira is the most professional and best travel agent. Thank you for the wonderful experience, hands down best travel agency in metro Detroit. 0 0 Reply
• Sara A. January 3, 2020, 12:23 am rude and not helpful over the phone! 0 0 Reply
• mnhl s. November 15, 2019, 5:07 am Great people 0 0 Reply
• Maryan S. November 13, 2019, 12:42 am After spending countless hours trying to book our own honeymoon my husband and I decided to see what kind of deals Rena Travel could offer us. We met with the amazing Louie and we couldn’t believe that we walked out 30 min later with our European honeymoon booked at almost half the price! We had the most beautiful time and the best part is that we had a peace of mind knowing that there were no mistakes made and we weren’t over paying for anything!! I can’t thank them enough for their exceptional service. I’ve been gloating out them to everyone I know! … – show 0 0 Reply
• Uday S. November 7, 2019, 10:47 pm This is the best place you go to and get the best service and good prices 0 0 Reply
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RENA TRAVEL TOURS INC Review

Write a review, i recently had the pleasure of going on a trip org....

I recently had the pleasure of going on a trip organized by a travel agency and it was a fantastic experience. The staff were friendly and attentive, and the trip was well-planned and executed. The tour guides were knowledgeable and passionate about their job. The accommodations were comfortable and the food was delicious. I would highly recommend this agency to others.

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🌟🌟🌟🌟🌟 I can't express how amazed I was with my trip organized by RENA TRAVEL TOURS INC. The entire experience was just fantastic. From the moment I contacted them to make a reservation, until the end of the tour, everything was impeccable. The tour guides were knowledgeable, the accommodations were luxurious, and the activities were well-planned and enjoyable. I would definitely recommend RENA TRAVEL TOURS INC to anyone looking for an unforgettable travel experience! 🌟🌟🌟🌟🌟

I had a wonderful experience with RENA TRAVEL TOUR...

I had a wonderful experience with RENA TRAVEL TOURS INC. The trip was well-organized and the staff were friendly and helpful. The tour guides were knowledgeable and passionate, providing interesting information about the destinations we visited. The accommodations were comfortable and clean. I would definitely recommend RENA TRAVEL TOURS INC to anyone looking for a great travel experience.

I recently went on a trip organized by a travel ag...

I recently went on a trip organized by a travel agency and it was a great experience overall. The staff were friendly and helpful, and the tour guides were knowledgeable. The itinerary was well-planned and allowed us to see all the highlights of the destination. The accommodations were comfortable and clean. I would definitely recommend this agency to others.

I recently had the opportunity to travel with RENA...

I recently had the opportunity to travel with RENA TRAVEL TOURS INC and I must say it was a truly remarkable experience. The professionalism of the staff was exceptional and they took care of every little detail. The tour guides were knowledgeable and friendly, and the accommodations were top-notch. I highly recommend RENA TRAVEL TOURS INC to anyone looking for a memorable travel experience.

I had an amazing trip with a travel agency. The en...

I had an amazing trip with a travel agency. The entire experience was wonderful. The tour guides were knowledgeable and friendly, and the accommodations were great. The itinerary was well-planned and allowed us to see all the highlights of the destination. I would highly recommend this agency to anyone looking for a memorable travel experience.

🌟🌟🌟🌟🌟 I can't recommend RENA TRAVEL TOURS INC enou...

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I booked a trip through a travel agency and had a ...

I booked a trip through a travel agency and had a fantastic experience. The service was excellent from start to finish. The staff were friendly and helpful, and everything was well-organized. I would definitely use this agency again for future trips.

As a frequent traveler, I have used many travel ag...

As a frequent traveler, I have used many travel agencies in the past, but RENA TRAVEL TOURS INC stands out from the rest. The service they provide is truly exceptional. The staff are knowledgeable, friendly, and always go above and beyond to ensure a memorable experience. I recently booked a trip with them and it exceeded all my expectations. From the carefully curated itinerary to the top-notch accommodations, everything was perfect. I highly recommend RENA TRAVEL TOURS INC to anyone looking for a reliable and trustworthy travel agency.

💯 I had the most amazing experience with RENA TRAV...

💯 I had the most amazing experience with RENA TRAVEL TOURS INC. The trip was a dream come true! The tour guides were extremely knowledgeable and friendly, and they made sure we had a great time throughout the entire journey. The accommodations were luxurious and the itinerary was well-balanced, allowing us to truly experience the essence of the destination. I would highly recommend RENA TRAVEL TOURS INC to anyone looking for a memorable and enriching travel experience! 💯

I recently had the pleasure of going on a trip organized by RENA TRAVEL TOURS INC and it was an amazing experience. The entire trip was well-planned and organized. The tour guides were friendly, knowledgeable, and passionate about their job. The accommodations were comfortable and the itinerary allowed us to visit all the key attractions. I would definitely recommend RENA TRAVEL TOURS INC to anyone looking for a memorable travel experience.

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RENA TRAVEL TOURS INC

Rena Travel & Tours

• United States

Tags : #PointOfInterest, #Establishment

• +1 586-883-7575

Opening Hours

• Monday 9:00 AM – 5:30 PM
• Tuesday 9:00 AM – 5:30 PM
• Wednesday 9:00 AM – 5:30 PM
• Thursday 9:00 AM – 5:30 PM
• Friday 9:00 AM – 5:30 PM
• Saturday 10:00 AM – 3:00 PM
• Sunday Closed

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Phone: (586) 883-7575

Cross Streets: Near the intersection of Dequindre Rd and Wisconsin Rd

34528 Dequindre Rd Sterling Heights, MI 48310 5536.94 mi

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Yelp Reviews

3.0 6 reviews

I have been there a few of times and I always left satisfied with the help of my guy Eli. He's always helped me and answered every question that I had and make sure I had the best tickets or... More

My dad just came back from a week long vacation w/ Ameera & said he had the absolute best time ever. He said she was the most organized travel agent for her group and so patient making sure... More

Absolutely terrible service. They don't know how to answer the phones (called 3 times with no answer)and the owner likes to hide in her office. She apparently has her regulars that she caters to... More

do not book here, they are the worst people. they do not answer their phones everytime im there someone is arguing or fighting with their agents. More

What a horrible company. I DM'd them on Instagram asking for a contact number to help book an international trip. It went more than a week without an answer. I looked them up online and got their... More

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