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The world of cruising is amazingly diverse and truly has an itinerary and cruise ship to suit every kind of demand, from fast paced family fun to lazy ocean days with calls at some of the world’s most unique ports. The variety of cruises is simply mind-blowing, from luxury cruises in the Caribbean to meandering river cruises along waterways such as the Nile, the Rhine or the Yangtze. You can also see experience spectacular sights such as the Northern Lights, the Great Barrier Reef or the Panama Canal.  Cruises offer it all; value, quality, dining, destinations, enrichment, entertainment, service and facilities.  Here at Millhouses Travel Worldchoice we have over 30 years of cruising experience and knowledge to share with you and with access to every cruise line we can find the cruise that’s perfect for you.

    We have also just become part of The Cruise Club a new venture that comprises over 80 of the UK’s leading independent cruise experts. When you book with The Cruise Club we add even more to your holiday, we're all about what we call our 'Deal Plus Plus'. This means that we're determined to cram your holiday with even more value to make your holiday even more extraordinary. Cruising is the best-value holiday that money can buy! Here at The Cruise Club we're delighted to offer you an incredible range of cruises, with a huge variety of cruise lines, to a host of destinations worldwide.

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Worldchoice to double size of cruise club

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Worldchoice is to double the size of its cruise club and set up more niche product groups for agents to specialise in. Already the cruise club has generated an increase in sales across its 40 members by 30% since its launch six months ago. With news of this week’s successful merger with the Travel Trust Association and a new cruise club manager appointed, chairman Colin Heal claimed the club would now aim for 80 members. Members pay a fee to be part of the group and benefit from incentives, offers, training and advice. The groups are likely to be extended to include TTA members. “Members have to be prepared to commit to support cruiselines and the incentives we get,” he said. Further specialist groups likely to be set up in the near future include one for longhaul and for coach holidays.

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Book terms and conditions

Your Contract is with Worldchoice Travel Ltd t/a The Cruise Club a member of the Travel Trust Association, part of The Travel Network Group.

1. Your holiday contract

Your Contract is with Worldchoice Travel Ltd t/a The Cruise Club (“The Cruise Club”, “we”, “us”), a member of the Travel Trust Association (under number Q3348/Q4726), part of The Travel Network Group. The following booking terms and conditions, our Privacy Policy and, where your holiday is booked via our website, our Website Terms of Use, together with any other written information we brought to your attention before we confirmed your booking, form the basis of your contract with The Cruise Club (“Contract”), whose registered office is Albion House, High Street, Woking, Surrey, GU21 6BD (Company registration number 01388377). When you make a booking the Contract is made between you and The Cruise Club and extends to any person travelling or intending to travel on a tour operated by The Cruise Club on the terms of these booking conditions and it includes all matters arising from it and is subject to English law and the exclusive jurisdiction of the English Courts. You may however choose the law and jurisdiction of Scotland and Northern Ireland if you wish to do so. No variation of these terms will be valid unless confirmed in writing by us. A Contract will exist as soon as we issue our Confirmation Invoice to you.

By making a booking, you (as the lead passenger) agrees on behalf of all persons detailed on the booking that:

• he/she has read these Booking Terms and Conditions and has the authority to and does agree to be bound by them;
• he/she consents to our use of personal data in accordance with our Privacy Policy and is authorised on behalf of all persons named on the booking to disclose their personal details to us, including where applicable special categories of data (such as information on health conditions or disabilities and dietary requirements);
• he/she is over 18 years of age and resident in the United Kingdom and where placing an order for services with age restrictions declares that he/she and all members of the party are of the appropriate age to purchase those services;
• He/she accepts financial responsibility for payment of the booking on behalf of all persons detailed on the booking.

2. Your financial protection

We provide full financial protection for our package holidays.

We provide financial security for flight-inclusive packages and ATOL protected flights]by way of our Air Travel Organiser’s Licence number T7495, issued by the Civil Aviation Authority, Gatwick Airport South, West Sussex, RH6 0YR, UK, telephone 0333 103 6350, email: [email protected] .

When you buy an ATOL protected product from us you will receive an ATOL Certificate.  This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.  For further information, visit the ATOL website at www.atol.org.uk .  The price of our flight inclusive arrangements includes the amount of £2.50 per person as part of the ATOL Protection Contribution (APC) we pay to the CAA. This charge is included in our advertised prices. Not all holiday or travel services offered and sold by us will be protected by the ATOL Scheme. ATOL protection extends primarily to customers who book and pay in the United Kingdom and European Economic Area (EEA).

We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL Scheme (or your credit card issuer where applicable).

If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.

When you buy a package holiday that does not include a flight, protection of your monies paid is provided by way of payment of monies received from you into a trust account administered by the Trustees of the Travel Trust Association. This gives you reassurance that when booking with The Cruise Club that the monies you pay to The Cruise Club will be secure in the unlikely event of our insolvency.

If you book arrangements other than package holiday from us, your monies will not be financially protected. Please ask us for further details.

3. Your holiday price policy

You will be advised of the current price of the holiday that you wish to book before your contract is confirmed. When you make your booking you must pay a minimum deposit per person which is confirmed at time of booking (excluding infants under two years of age at the date of return). Should your booking include budget or scheduled flights/ low cost airlines, cruises or other special arrangements the deposit required may vary up to the full ticket price. You will be advised of the required amount of the deposit at the time of booking. The balance of the price of your travel arrangements must be paid at least 14 weeks before your departure date. Balance due dates may vary where scheduled flights are included and where ticketing deadlines are unexpectedly brought forward this may result in a request for earlier payment. If the deposit and/or balance are not paid on time, we reserve the right to cancel your travel arrangements and retain your deposit.

Any money paid to an authorised agent of ours in respect of a booking covered by our ATOL is held by that agent on behalf of and for the benefit of the Trustees of the Air Travel Trust at all times, but subject to the agent’s obligation to pay it to us for so long as we do not fail financially. If we do fail financially, any money held at that time by the agent or subsequently accepted from the consumer by the agent, is and continues to be held by that agent on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us.

We reserve the right to amend the price of unsold holidays at any time and correct errors in the prices of confirmed holidays. We also reserve the right to increase the price of confirmed holidays solely to allow for increases which are a direct consequence of changes in:

• the price of the carriage of passengers resulting from the cost of fuel or other power sources;
• the level of taxes or fees chargeable for services applicable to the holiday imposed by third parties not directly involved in the performance of the holiday, including tourist taxes, landing taxes or embarkation or disembarkation fees at ports and airports; and
• The exchange rates relevant to the package.

Such variations could include but are not limited to airline cost changes which are part of our contracts with airlines (and their agents), cruise ship operators and any other transport providers.

However, if this means that you have to pay an increase of more than 8% of the price of your confirmed holiday (excluding any insurance premiums, amendment charges and/or additional services or travel arrangements), you will have the option of accepting a change to another holiday if we are able to offer one (if this is of equivalent or higher quality you will not have to pay more but if it is of lower quality you will be refunded the difference in price), or cancelling and receiving a full refund of all monies paid to us, except for any insurance premiums and any amendment charges and/or additional services or travel arrangements. Should you decide to cancel for this reason, you must exercise your right to do so within 7 days from the issue date printed on your final invoice. We will consider an appropriate refund of insurance premiums paid if you can show that you are unable to transfer or reuse your policy.

Should the price of your holiday go down due to the changes mentioned above, then any refund due will be paid to you less an administrative fee of £10. However, please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place.

There will be no change made to the price of your confirmed holiday within 20 days of your departure nor will refunds be paid during this period.

4. If you change or transfer your booking (excluding name changes)

If, after our Confirmation Invoice has been issued, you wish to change your travel arrangements in any way, for example your chosen date or accommodation, we will do our utmost to make these changes but it may not always be possible.

Any request for changes to be made must be made in writing from the person who made the booking to your travel agent.

You will be asked to pay an administration charge of £50 and any additional cost we incur in making this alteration. You should be aware that these costs could increase the closer to the departure date that changes are made and you should contact us as soon as possible.

Transfer of Booking:

If you or any member of your party is prevented from travelling, that person(s) may transfer their place to someone else, subject to the following conditions:

• That person is introduced by you and satisfies all the conditions applicable to the holiday;
• We are notified not less than 7 days before departure;
• You pay any outstanding balance payment, an amendment fee of £50 per person transferring, as well as any additional fees, charges or other costs arising from the transfer; and
• The transferee agrees to these booking conditions and all other terms of the contract between us.

You and the transferee remain jointly and severally liable for payment of all sums. If you are unable to find a replacement, cancellation charges as set out in clause 6 will apply in order to cover our estimated costs. Otherwise, no refunds will be given for passengers not travelling or for unused services.

Note: Certain travel arrangements (e.g. Apex Tickets/Low Cost Flights) may not be changeable after a reservation has been made and any alteration request could incur a cancellation charge of up to 100% of that part of the arrangements.

5. Name changes before travel

Except for holidays including budget or scheduled flights if we receive notification of a name change within 8 weeks of departure The Cruise Club will apply a £50 per name change. Any changes outside of 8 weeks The Cruise Club will apply a charge of £30 per name change. There will be additional charges from the supplier and these will be confirmed at the time of change and all additional costs will be passed to you for payment.

For holidays including scheduled flights, please note that some scheduled airlines do not permit name changes for any reason. Such charges are likely to include the full costs of the flight and may be subject to space being available for a new reservation.

6. If you cancel your booking

You, or any member of your party, may cancel your travel arrangements at any time. Written notification from the person who made the booking must be received at our offices.

Should one or more member of a party cancel, it may increase the per person holiday price of those still travelling and you will be liable to pay this increase.

Since we incur costs in cancelling your travel arrangements, you will have to pay the applicable cancellation charges up to the maximum shown in the table below:

Note: if the reason for cancellation is covered under the terms of an insurance policy, you may be able to reclaim these charges.

Cancellation by you due to unavoidable and extraordinary circumstances

You have the right to cancel your confirmed holiday before departure without paying a cancellation charge in the event of “unavoidable and extraordinary circumstances” occurring at your holiday destination or its immediate vicinity and significantly affecting the performance of the holiday or significantly affecting the transport arrangements to the destination. In these circumstances, we shall provide you with a full refund of the monies you have paid but we will not be liable to pay you any additional compensation.  Please note that your right to cancel in these circumstances will only apply where the Foreign and Commonwealth Office advises against travel to your destination or its immediate vicinity. For the purposes of this clause, “unavoidable and extraordinary circumstances” means warfare, acts of terrorism, and significant risks to human health such as the outbreak of serious disease at the travel destination or natural disasters such as floods, earthquakes or weather conditions which make it impossible to travel safely to the travel destination.

This clause 6 outlines the rights you have if you wish to cancel your booking. Please note that there is no automatic statutory right of cancellation under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (Directive 2011/83/EU).

7. If we change or cancel your booking 

As we plan your holiday arrangements many months in advance we may occasionally have to make changes or cancel your booking and we reserve the right to do so at any time.

Changes: If we make a minor change to your holiday, we will make reasonable efforts to inform you or your travel agent as soon as reasonably possible if there is time before your departure but we will have no liability to you. Examples of minor changes include alteration of your outward/return flights by less than 12 hours, changes to aircraft type, change of accommodation to another of the same or higher standard, changes of carriers. Please note that carriers such as airlines used in the brochure may be subject to change. For Cruises, examples of minor changes include: a change from one port of call to another; a change of one day’s port of call to one day’s sailing; a change in timings for any port(s) of call but the ship still calls at all confirmed ports; and a change in order of ports that are visited.

Occasionally we may have to make a significant change to your confirmed arrangements. Examples of “significant changes” include the following, when made before departure:

• A change of accommodation area for the whole or a significant part of your time away.
• A change of accommodation to that of a lower standard or classification for the whole or a significant part of your time away.
• A change of outward departure time or overall length of your arrangements by more than 12 hours.
• The London airports: Gatwick, Heathrow, Luton, Stansted, London City and Southend
• The South Coast airports: Southampton, Bournemouth and Exeter
• The South Western airports: Cardiff and Bristol
• The Midlands airports: Birmingham, East Midlands and Doncaster Sheffield
• The Northern airports: Liverpool, Manchester and Leeds Bradford
• The North Eastern airports: Newcastle and Teesside
• The Scottish airports: Edinburgh, Glasgow, Prestwick and Aberdeen
• For Cruises, we will regard a change to be significant if the cruise line announce the change to be significant in accordance with their own terms and conditions. We can provide further information on individual cruise line’s policy in respect to itinerary changes upon request.

Cancellation: We will not cancel your travel arrangements less than 98 days before your departure date, except for reasons of force majeure or failure by you to pay the final balance. We may cancel your holiday before this date if, e.g., the minimum number of clients required for a particular travel arrangement is not reached.

If we have to make a significant change or cancel, we will tell you as soon as possible and if there is time to do so before departure, we will offer you the choice of:

• (For significant changes) Accepting the changed arrangements; or
• Having a refund of all monies paid; or
• Accepting an offer of alternative travel arrangements of a comparable or higher standard from us, if available (at no extra cost); or
• If available, accepting an offer of alternative arrangements of a lower standard, with a refund of the price difference between the original arrangements and the alternative arrangements.

You must notify us of your choice within 7 days of our offer. If we do not hear from you within 7 days, we will contact you again to request notification of your choice. If you fail to respond again, we will assume that you have chosen to accept the change or alternative booking arrangements.

Insurance: If we cancel or make a significant change and you accept a refund, we will provide a full refund of your travel insurance premiums if you paid them to us and can show that you are unable to transfer or reuse your policy.

Compensation:  In addition to a full refund of all monies paid by you, we will pay you compensation as detailed below, in the following circumstances:

• If, where we make a significant change, you do not accept the changed arrangements and cancel your booking;
• If we cancel your booking and no alternative arrangements are available.

The compensation that we offer does not exclude you from claiming more if you are entitled to do so.

*IMPORTANT NOTE: We will not pay you compensation in the following circumstances:

• Where we make a minor change;
• Where we make a significant change or cancel your arrangements more than [60 days] before departure;
• Where we make a significant change and you accept those changed arrangements or you accept an offer of alternative travel arrangements;
• Where we have to cancel your arrangements as a result of your failure to make full payment on time;
• Where the change or cancellation by us arises out of alterations to the confirmed booking requested by you;
• Where we are forced to cancel or change your arrangements due to Force Majeure (see clause 8).

If we become unable to provide a significant proportion of the arrangements that you have booked with us after you have departed, we will, if possible, make alternative arrangements for you at no extra charge and where those alternative arrangements are of a lower standard, provide you with an appropriate price reduction.

8. Force Majeure   

Except where otherwise expressly stated in these Booking Conditions we will not be liable or pay you compensation if our contractual obligations to you are affected by “Force Majeure”. For the purposes of these Booking Conditions, Force Majeure means any event beyond our or our supplier’s control, the consequences of which could not have been avoided even if all reasonable measures had been taken. Examples include warfare and acts of terrorism (and threat thereof), civil strife, significant risks to human health such as the outbreak of serious disease at the travel destination or natural disasters such as floods, earthquakes or weather conditions which make it impossible to travel safely to the travel destination or remain at the travel destination, the act of any government or other national or local authority including port or river authorities, industrial dispute, labour strikes, lock closure, natural or nuclear disaster, fire, chemical or biological disaster, unavoidable technical problems with transport and all similar events outside our or the supplier(s) concerned’s control.

Cruise Ships shall also be at liberty to deviate from the advertised route and to call (or omit to call) at any port or place to tow and assist vessels and to offer or render assistance to preserve life or property or for any other reason or purpose which in the judgment of the Master of the ship (whether alone or acting on advice from others) is reasonable including, but not limited to, weather conditions, operational matters, the medical condition of anyone on board or the safety, comfort or convenience of guests. Such deviation shall not give rise to any liability on our part and shall not represent a significant change to your package holiday.

Brexit Implications: please note that certain travel arrangements may be affected as a result of the United Kingdom’s decision to leave the European Union. This could include an unavailability of certain flight routes, access to certain ports and airports and changes to the visa requirements of British citizens travelling to, within or through the EU. Please rest assured that this is something we will continue to monitor and will advise our customers as soon as possible if we become aware of any confirmed bookings that will be affected. However, since this is something which is completely unprecedented and outside our control, we would treat any such changes as Force Majeure, and whilst we will endeavour to provide suitable alternative arrangements or refunds where possible, we will not be liable to pay you any compensation.

If you have a complaint  

If you have a problem during your holiday it is of the utmost importance that you immediately bring it to the attention of the relevant person (for example the resort representative, hotel manager or transport agent) who will do their best to put things right. If your complaint is not resolved locally, you should contact us on 01483 545781 to advise us of the problem so that we may endeavour to resolve it. It is strongly recommended that you communicate any complaint to the supplier of the services in question as well as any resort representative without delay and complete a report form whilst in resort. If you fail to follow this simple procedure we will have been deprived of the opportunity to investigate and rectify your complaint whilst you were in resort and this may affect your rights under this contract.

However, should a problem remain unresolved, a complaint should be made in writing within 28 days of your return home to : Customer Relations, The Cruise Club, C/O The Travel Network Group, Albion House, High Street, Woking, Surrey, GU21 6BD giving your booking reference and all other relevant information. Please keep your letter concise and to the point. This will assist us to quickly identify your concerns and speed up our response to you.

You can also access the European Commission Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr/ . This ODR platform is a means of registering your complaint with us; it will not determine how your complaint should be resolved.

9. Our liability to you

• We will accept responsibility for the arrangements we agree to provide or arrange for you as an “organiser” under the Package Travel and Linked Travel Arrangements Regulations 2018, as set out below and as such, we are responsible for the proper provision of all travel services included in your package, as set out in your confirmation invoice. Subject to these Booking Conditions, if we or our suppliers negligently perform or arrange those services and we don’t remedy or resolve your complaint within a reasonable period of time, and this has affected the enjoyment of your package holiday you may be entitled to an appropriate price reduction or compensation or both. You must inform us without undue delay of any failure to perform or improper performance of the travel services included in this package. The level of any such price reduction or compensation will be calculated taking into consideration all relevant factors such as but not limited to: following the complaints procedure as described in these Booking Conditions and the extent to which ours or our employees’ or suppliers’ negligence affected the overall enjoyment of your holiday. Please note that it is your responsibility to show that we or our supplier(s) have been negligent if you wish to make a claim against us.
• the acts and/or omissions of the person affected; or
• the acts and/or omissions of a third party unconnected with the provision of the services contracted for and which were unavoidable and extraordinary; or
• Force Majeure (as defined in clause 8).
• loss of and/or damage to any luggage or personal possessions and money: the maximum amount we will have to pay you in respect of these claims is an amount equivalent to the excess on your insurance policy which applies to this type of loss per person in total because you are required to have adequate insurance in place to cover any losses of this kind.
• Claims not falling under (a) above and which don’t involve injury, illness or death: the maximum amount we will have to pay you in respect of these claims is up to three times the price paid by or on behalf of the person(s) affected in total. This maximum amount will only be payable where everything has gone wrong and you or your party has not received any benefit at all from your booking.
• The extent of our liability will in all cases be limited as if we were carriers under the appropriate Conventions, which include The Warsaw/Montreal Convention (international travel by air); The Athens Convention (with respect to sea travel); The Berne/Cotif Convention (with respect to rail travel) and The Paris Convention (with respect to hotel arrangements). You can ask for copies of these Conventions from our offices. Please contact us. In addition, you agree that the operating carrier or transport company's own 'Conditions of Carriage' will apply to you on that journey. When arranging transportation for you, we rely on the terms and conditions contained within these international conventions and those 'Conditions of Carriage'. You acknowledge that all of the terms and conditions contained in those 'Conditions of Carriage' form part of your contract with us, as well as with the transport company and that those 'Conditions of Carriage' shall be deemed to be included by reference into this contract.
• In any circumstances in which a carrier is liable to you by virtue of the Denied Boarding Regulation 2004, any liability we may have to you under our contract with you, arising out of the same facts, is limited to the remedies provided under the Regulation as if (for this purpose only) we were a carrier.
• When making any payment, we are entitled to deduct any money which you have received or are entitled to receive from the transport provider or hotelier for the complaint or claim in question.
• It is a condition of our acceptance of liability under this clause that you notify any claim to us and our supplier(s) strictly in accordance with the complaints procedure set out in these conditions.
• Where any payment is made, the person(s) receiving it (and their parent or guardian if under 18 years) must also assign to us or our insurers any rights they may have to pursue any third party and must provide ourselves and our insurers with all assistance we may reasonably require.
• which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you; or
• Relate to any business.
• We will not accept responsibility for services or facilities which do not form part of our agreement or where they are not advertised in our brochure. For example any excursion you book whilst away, or any service or facility which your hotel or any other supplier agrees to provide for you.
• Where it is impossible for you to return to your departure point as per the agreed return date of your package, due to “unavoidable and extraordinary circumstances”, we shall provide you with any necessary accommodation (where possible, of a comparable standard) for a period not exceeding three nights per person. Please note that the 3 night cap does not apply to persons with reduced mobility, pregnant women or unaccompanied minors, nor to persons needing specific medical assistance, provided we have been notified of these particular needs at least 48 hours before the start of your holiday. For the purposes of this clause, “unavoidable and extraordinary circumstances” mean warfare, acts of terrorism, significant risks to human health such as the outbreak of serious disease at the travel destination or natural disasters such as floods, earthquakes or weather conditions which make it impossible to travel safely back to your departure point.

You can ask for copies of the transport companies' contractual terms, or the international conventions, from our offices: The Cruise Club, CIO The Travel Network Group, Albion House, High Street, Woking, Surrey, GU21 6BD

10. Prompt assistance

If, whilst you are on holiday, you find yourself in difficulty for any reason, we will offer you such prompt assistance as is appropriate in the circumstances. In particular, we will provide you with appropriate information on health services, local authorities and consular assistance, and assistance with distance communications and finding alternative travel arrangements. Where you require assistance which is not owing to any failure by us, our employees or sub-contractors we will not be liable for the costs of any alternative travel arrangements or other such assistance you require. Any supplier, airline or other transport supplier may however pay for or provide refreshments and/or appropriate accommodation and you should make a claim directly to them. Subject to the other terms of these Booking Conditions, we will not be liable for any costs, fees or charges you incur in the above circumstances, if you fail to obtain our prior authorisation before making your own travel arrangements. Furthermore, we reserve the right to charge you a fee for our assistance in the event that the difficulty is caused intentionally by you or a member of your party, or otherwise through your or your party’s negligence.

11. Insurance

Adequate travel insurance is a condition of your contract with us. You must be satisfied that your insurance fully covers all your personal requirements including pre-existing medical conditions, cancellation charges, medical expenses and repatriation in the event of accident or illness. If you choose to travel without adequate insurance cover, we will not be liable for any losses howsoever arising, in respect of which insurance cover would otherwise have been available. It should also be noted that it is possible the European Health Insurance Card (EHIC) is likely to be withdrawn by the European Commission

12. Special requests

Any special requests must be advised to us at the time of booking e.g. diet, room location, a particular facility at a hotel etc. You should then confirm your requests in writing. Whilst every effort will be made by us to try and arrange your reasonable special requests, we cannot guarantee that they will be fulfilled.  The fact that a special request has been noted on your confirmation invoice or any other documentation or that it has been passed on to the supplier is not confirmation that the request will be met. Failure to meet any special request will not be a breach of contract on our part unless the request has been specifically confirmed by us.  We do not accept bookings that are conditional upon any special request being met.

13. Passport, Visa, Immigration and vaccination requirements

It is your responsibility to check and fulfill the passport, visa, health and immigration requirements applicable to your itinerary. We can only provide general information about this. You must check requirements for your own specific circumstances with the relevant Embassies and/or Consulates and your own doctor as applicable. Requirements do change and you must check the up to date position in good time before departure.

Most countries now require passports to be valid for at least 6 months after your return date. If your passport is in its final year, you should check with the Embassy of the country you are visiting. For further information contact the Passport Office on 0870 5210410 or visit https://www.gov.uk/browse/citizenship/passports .

Special conditions apply for travel to the USA, and all passengers must have individual machine readable passports. Please check https://uk.usembassy.gov . For European holidays you should obtain a completed and issued form EHIC prior to departure.

Up to date travel advice can be obtained from the Foreign and Commonwealth Office, visit https://www.gov.uk/travelaware .

Non British passport holders, including other EU nationals, should obtain up to date advice on passport and visa requirements from the Embassy, High Commission or Consulate of your destination or country(ies) through which you are travelling.

We do not accept any responsibility if you cannot travel, or incur any other loss because you have not complied with any passport, visa, immigration requirements or health formalities. You agree to reimburse us in relation to any fines or other losses which we incur as a result of your failure to comply with any passport, visa, immigration requirements or health formalities.

14. Excursions

Excursions or other tours that you may choose to book or pay for whilst you are on holiday are not part of your package holiday provided by us. For any excursion or other tour that you book, your contract will be with the operator of the excursion or tour and not with us. We are not responsible for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator.

15. Transportation

It is your responsibility to ensure that you arrive in good time to board all flights or other methods of transportation. To assist you, we will notify you of the time by which you should arrive at all points of departure. If you miss a flight or other transportation we will try to arrange alternative transportation, but reserve the right to recover from you any costs we incur in making such arrangements.

Any rail, road and other departure times are supplied by the carriers. They are subject to inter alia, air traffic control restrictions, weather conditions, the need for constant maintenance and the ability of passengers to check in on time. There is no guarantee that departures will take place at the times shown on your tickets. The timings are estimates only. The Cruise Club does not have any liability to you for any delays that may arise. Further, your dealings with all carriers are subject to the conditions of the carrier, some of which may limit or exclude liability. Where we are in a position to do so, we will give you information before you book concerning the airline on which you will fly, your airport of destination and type of aircraft on which you will travel. However if any of these details change subsequently, and you choose to cancel as a result, our normal cancellation charges will apply. Any arrangements in the event of a delay will be at the sole discretion of the airline or other carrier involved.

16. Delays, missed transport arrangements and other travel information

If you or any member of your party misses your flight or other transport arrangement, it is cancelled or you are subject to a delay of over 3 hours for any reason, you must contact us and the airline or other transport supplier concerned immediately.

Under EU Law, you have rights in some circumstances to refunds and/or compensation from the airline in cases of denied boarding, cancellation or delay to flights. Full details of these rights will be publicised at EU airports and will also be available from airlines. If the airline does not comply with these rules you should complain to the Civil Aviation Authority at www.caa.co.uk/passengers . Reimbursement in such cases is the responsibility of the airline and will not automatically entitle you to a refund of your holiday price from us. If, for any reason, you do not claim against the airline and make a claim for compensation from us, you must, at the time of payment of any compensation to you, make a complete assignment to us of the rights you have against the airline in relation to the claim that gives rise to that compensation payment. A delay or cancellation to your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight.

We cannot accept liability for any delay which is due to any of the reasons set out in clause 8 of these Booking Conditions (which includes the behaviour of any passenger(s) on any flight who, for example, fails to check in or board on time).

The carrier(s), flight timings and types of aircraft shown in this brochure or on our website and detailed on your confirmation invoice are for guidance only and are subject to alteration and confirmation. We shall inform you of the identity of the actual carrier(s) as soon as we become aware of it.  The latest flight timings will be shown on your tickets which will be despatched to you approximately two weeks before departure.  You should check your tickets very carefully immediately on receipt to ensure you have the correct flight times.  If flight times change after tickets have been dispatched we will contact you as soon as we can to let you know.

Please note the existence of a “Community list” (available for inspection at https://ec.europa.eu/transport/modes/air/safety/air-ban_en ) detailing air carriers that are subject to an operating ban with the EU Community.

17. Miscellaneous

Conditions of Travel: We reserve the right to require any passenger to produce medical evidence of their fitness to travel. Passengers with a disability, which may require special treatment or assistance, must advise The Cruise Club in writing of the condition so that appropriate advice and assistance can be given. NB Passengers may be refused passage where as a result of failing to notify The Cruise Club appropriate arrangements cannot be made.

The Cruise Club has no control over the allocation of airline seats and cannot guarantee any seat requests. Baggage allowance will vary by destination-please check (with the airline used) for details. Passengers are advised that most airlines operate a non-smoking policy. We reserve the right to determine the hotel, air carrier, flight routing (flights will not necessarily be direct or non-stop) and airport, for all holidays advertised.

Behaviour: You must not behave in a way that may cause distress or annoyance to others or may create the risk of danger or damage to property. If you are subject to arrest or prevented from travelling at the discretion of an airline or other transport providers, or if you are evicted from your accommodation at the discretion of the accommodation management, The Cruise Club will not refund any portion of the cost of your holiday and, if The Cruise Club incurs any expense because of your behaviour, you will be obliged to compensate The Cruise Club for that expenses.

It is the customer's responsibility to settle all of their on board accounts whilst on the cruise.

Children under the age of 18 will not be carried unless accompanied by an adult over the age of 21 at time of boarding who accepts responsibility for their welfare conduct and behaviour. Infants younger than 6 months at point of boarding may not be accepted on some ships, full detail is provided at booking stage and we accept no liability for incorrect information that may have been provided by you.

You must declare any pregnancy to us at the earliest opportunity as on certain cruise ships carriage of advanced pregnant women is not permitted, typically if the pregnancy is more than 24 weeks at the anticipated return date. We reserve the right to refuse passage onboard to any person who appears to be in advanced stages of pregnancy.

These booking conditions are our responsibility, as your tour operator. They are not issued on behalf of and do not commit any airline whose services are used in the course of your travel arrangements. Please note that in accordance with Air Navigation Orders in order to qualify for infant status, a child must be under 2 years of age on the date of its return flight.     

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Cruise at Worldchoice Conference 2023

Headline sponsors are Royal Caribbean and Silversea with both brands focusing on growth. MSC Cruises sponsored the lunch and Princess Cruises sponsored the Gala Dinner. Here’s a round up of the cruise presentations from Jennifer Callister (Royal Caribbean), Amanda Middler (Silversea), Rebecca Kelly (Princess Cruises) and Suzanne Rowe (MSC Cruises).

Jennifer Callister of Royal Caribbean International (Co-Headline Sponsor)

Jennifer Callister, on behalf of Team Royal Ireland – Michelle Ryan and John Booty, thanked the audience for their support & warm welcomes on the road throughout the year.

Two brand new ships will be joining the fleet in 2024. Icon of the Seas is launching early in 2024 and Icon II is already in progress. Icon is also a brand new class of ship. Utopia of the Seas will also join the fleet in summer 2024 and she’s the sixth Oasis Class ship. She will be based in Port Canaveral.

• Icon of the Seas

Icon of the Seas will offer 20 decks, more than any other RCI ship. She will have 2,800 staterooms onboard for c.7,500 passengers. She will have eight neighbourhoods with some familiar neighbourhoods plus new ones such as Thrill Island and Chill Island, inspired by Royal Caribbean’s private island in the Bahamas, CocoaCay which has both Thrill and Chill zones.

Surfside is a dedicated family neighbourhood with a sprawling aquapark, kids club, restaurants and activities plus family cabins will be conveniently located around here.

Her first sailing will be on the 7th of January 2024 and she’s a beauty – here’s a sneak peek of what to expect:

There are seven pools including adult-only plus a swim-up bar and resident DJ. It will be home to Royal Bay, the largest pool at sea with 40,000 gallons of water. The Swim & Tonic will be a poolside bar.

Icon of the Seas will start with Eastern and West Caribbean itineraries sailing from Miami starting at the end of January and all of the itineraries will visit CocoCay in the Bahamas.

• Utopia of the Seas

Utopia of the Seas will be sailing in the summer of 2024. She will sail from Port Canaveral in Orlando doing three and four-night sailings so the RCI team are calling it “the world’s biggest weekend”. Utopia of the Seas is going to be Royal Caribbean’s sixth Oasis Class ship and every sailing will go to CocoCay. It has 18 decks and caters for just shy of 6,000 guests.

The Royal Genie

The  Royal Genie  is “an amazing interactive tool” which creates a personalised digital holiday for a customer within minutes. It brings to life the itinerary, the ship, the destinations and the experiences that the guest can expect. This can have the agent’s details and their logo for their clients.

Amanda Middler of Silversea (Co-Headline Sponsor)

Amanda Middler shared “We’ve had a marvellous year in Ireland”. She thanked the agencies that booked Silverseas (of which there are many) and extended an invite to those that had not booked, to consider this luxury brand.

Silversea went into COVID with 7 ships and came out with 12 split between classic ships covering regular cruising destinations, the Caribbean, Alaska, the Mediterranean and the Far East of Asia, Australia, New Zealand, Canada and New England. Silversea also has expedition ships that offer soft adventure and go to the other ends of the earth such as the Galapagos, Arctic and Antarctic as well as warm water expeditions.

Amanda shared that Silversea offers 900 destinations and brings guests to the heart of destinations. Furthermore, guests get to go to these tiny little ports to really experience the locations.

What sets Silverseas apart from competitors is the size of their ships. The capacity of the largest is just over seven hundred guests. What you get is the feeling of space and the feeling of choice. Guests are offered ten different dining options on board meaning each restaurant feels like speciality dining.

Available on  Silver Nova, Silver Moon  and  Silver Dawn , the restaurant S.A.L.T. (plus S.A.L.T. bar) will intensify your voyage, flavour your journey, balance your cruise, and preserve your holiday memories. It’s described as a new definition of travelling with taste.

Travellers can expect Silver Ray in June next summer with Silversea just welcoming Silver Nova last August. This is a game changer with the ship larger than what people would usually expect with a capacity for over 700 guests.

Door-to-Door or Port-to-Port

Impressively, guest to guest-to-crew ratio is nearly 1:1. The cruise company covers 7 continents and offers guests a door-to-door or port-to-port service.

The Silversea Cruise offering includes Port-to-Port which is a cruise-only fare. The agency books the flights and transfers, especially useful if it is a twin-stop holiday or a stay and cruise. This comes in at c.35% cheaper shares Amanda.

The Silversea Cruise offering also has “Door-to-Door All-Inclusive”. This consists of private executive transfers, international flights, airport transfers and onboard: food & beverages, butler service as well as expedition in-country air & hotel.

Once onboard, shore excursions are included in the price, as is butler service, drinks and wifi. There are no bills to pay when your client gets off the ship (unless you’re getting a blow dry or your nails done!).

As always, Amanda’s presentation ended with her commitment to support any travel agent seeking to sell Silversea.

• Princess Cruises

Rebecca Kelly (Princess Cruises) took to the stage during dinner to update the members on Princess Cruises’ offering – thanks for the double shout-out during the speech Ms. Kelly!

Rebecca shared “Princess is the destination leader. We have destinations all across the world from Asia to Alaska to Australia and the Med”. She offered a long list of why Princess should be a first choice which included: luxury ships, global itineraries and exceptional food & beverages. She highlighted the culinary offering which, having had the benefit of enjoying this summer, is exceptional.

Check out the offering including steak & sushi or the destinations visited by Enchanted Princess .

Piazza-Style Grand Atrium

The heart onboard a Princess Cruise ship is the piazza-style Grand Atrium. The space rises several decks and here beats the energy of the trip. This is where you’ll find the entertainment plus the vast array of dining experiences. As a testament to the offering, Rebecca shared how joyful she felt given how many travel agents have cruised with Princess and highlighted the ship, the food and the staff as far exceeding their expectations.

Reminiscing over the past four years (Rebecca started with Princess Cruises the March that Covid impacted the globe), she passionately explained how happy she is that people can see what Princess can offer and the incredible standard greeted by guests. What I loved on board was the interaction with the staff. They had character and banter, they gave what felt like recommendations (rather than generic statements). They engaged with guests and it made it feel local rather than a transient experience. I could have been in a favourite (fancy) restaurant down the road that I’d go back time and time again, not just for the food but the personal service. I truly loved that aspect.

From Inside to Ocean View

There are spacious inside cabins, balcony cabins and a host of premium accommodations onboard Princess with a quick sneak peek:

Kids Club for All Ages

Rebeccas explained, “If you are thinking families, think Princess and if you are thinking premium families, think Princess… our kids’ clubs are absolutely outstanding.”. Princess has “The Treehouse” for ages 3-7, “The Lodge” for ages 8 to 12 and “The Beach House” for ages 13 to 17.

The Sun & the Stars

The latest editions to the fleet are the Sun Princess which sets sail in February 2024 and her sister ship, the Star Princess.

Sun Princess has 2,150 guest cabins with 1,5000 balconies and a capacity for 4,300 guests. She has 21 decks.

Star Princess will join the fleet in 2024 and will have the same number of cabins and capacity as Sun Princess. She will have more than 29 bars and restaurants.

Both the Sun Princess and Star Princess will sail the Mediterranean in 2025

Reserve Collection & Signature Area

For guests looking for an elevated experience, Princess offers a premium stateroom category called Reserve Collection Mini-Suites featuring the best mini-suites with a VIP level of service, exclusive dining and enhanced amenities.

Be Spellbound Onboard Princess

For a magical and mixological experience, try and find the doorway onboard:

It’s the Little Things

Medallion Class technology gives guests the ability to access their cabins as they approach with their Medallion plus this has the ability to order beverages and snacks to your location whether poolside or relaxing in the retreat.

I’ll concur with Ms Kelly, the Crown Grill steaks are outstanding.

Impressively, Rebecca has welcomed 150 travel agent families onboard Princess this year, from Cork, Belfast and Dublin. She’s also given 35 free cabins away to the travel trade plus three fam trips this year for agents to experience and truly enjoy the Princess offering. As always, Rebecca’s passion can be felt throughout the room and you can see how proud she is of the Princess product and how well it has been received by the industry.

• MSC Cruises

MSC Cruises sponsored the lunch at Worldchoice Conference and Suzanne Rowe (Head of Sales for MSC Cruises in Ireland) spoke to the delegates.

10 Reasons Why You Should Book MSC

1. msc – more ships coming.

MSC offers a fleet of 23 ships which will soon expand to 25 when the cruise company takes a new World Class ship in 2026 and 2027.

Suzanne explained that Irish holidaymakers love the “shiny new ships” such as the Meraviglia Class, the Seaside Class and the World Class ships. The Meriviglia is 7 years old at this stage – the Bellisima, Grandiosa, Vituosa and Euribia. Suzanne added, “We have absolutely wonderful ships in our fleet… our newest one is coming next year, MSC America, so keep your eyes peeled for that one”.

2. Just Buy the Port

MSC own 50% of the world’s ports. When they had issues getting cargo in and out of a port, they just bought the port. This means MSC have no issues entering/exiting ports. MSC has 14 ships serving the Mediterranean. MSC own 31 different ports. They have 30 itineraries across 22 countries.

3. Fly & Cruise

Suzanne explains they have thousands of flights loaded into their system. The three main areas that MSC fly to are Barcelona, Rome and Venice. MSC World Europa, MSC Grandiosa and MSC Seaview sail from Barcelona, MSC Seaside and MSC Lirica sail out of Venice.

Covering the Arabian Gulf is MSC Virtuosa and MSC Opera and MSC flies directly to Dubai and Doha.

4. Sustainability

Suzanne states “Sustainability is very close to our hearts and I’m sure it’s close to everybody’s heart. We are working really, really hard to achieve our going in 2050 of zero emissions.

MSC has paired with F1 to see what they are doing and what MSC can do to reduce emissions. Suzanne explained “We started working with F1… We’ve paired up with them because we want to see what they’re doing in that particular world that is reducing the emissions and with paradox with them and we’re spending a lot of money trying to figure out how we can reduce our emissions.

5. Yacht Club

Suzanne enthused, “Yacht Club. This is what I absolutely adore. This is our five-star product and as Alana Byrne will always say it’s like turning left on an aircraft.”. Having had the benefit of touring a few of MSC’s stunning ships in my travels, the MSC Yacht Club is how the other half live.

It’s always located on Deck 18 and Deck 19. It means that when guests arrive at the port, they are collected & greeted by their Butler. They are ushered right up to your club. There’s no hanging around. There’s no queueing. They are given a glass of champagne and everything is looked after. Guests have their butler for the duration of their stay and have 24-hour concierge service. The butler will even unpack your clothes!

There is a top sail lounge for stunning views during breakfast, lunch and dinner and an exclusive bar area. There are specific areas reserved for watching the shows. Even the lifts prioritise Yacht Club guests.

The average price starts from €2,500 to €3,010 so it’s well worth a look!

6. A Place to Rest Your Head

There are balcony cabins and inside cabins. For something more grandiose there is the Aurea suite which is larger than the balcony or inside cabins and has a whirlpool. This also comes with unlimited access to the MSC Aurea SPA onboard.

The studio balcony is for people who want to travel on their own. This is on MSC’s Meraviglia Class ships.

Suzanne explains that there are options for families including catering for those that have more than 2 children (lots of us do!). For a family of six, there are bunk beds and an interconnecting cabin so families are together.

7. Families

They travel free and we have children’s prices from ages two to 17, which is fantastic. If you have a family of four, yourself and your two children and they’re between the ages of zero and 17, MSC is a very, very good option.”

There is A lot for children to do onboard and MSC offers exceptional value.

8. Great Offers

“If you are a single parent and you are travelling with a child or two children, we do not penalise you for the second person in the cabin,” says Suzanne. She continues, MSC “give you a 40% discount on the second person in the cabin, which I think is a really nice option for anyone travelling on their own.”

If you have a child, or two children with you, you have the first full-paying person then a 40% discount on the second and child prices thereafter.

There are various discounts such as if you are younger than 29; if you are on a honeymoon; if you are in the senior club; or a healthcare worker. There is a discount on complimentary anniversary packages. Plus, all of this does not affect a travel agent’s commission.

9. Status Match

MSC Cruise where clients have a loyalty card with another travel brand (could be a car company, a cruise line or a hotel etc.) – whatever the reward scheme, MSC will match the status. All you have to do is ring MSC and outline the reward scheme and MSC will match it plus they will match it and give you a 5% discount for trying the MSC brand.

10. Dream Team

Suzanne wraps up her presentation by thanking the trade and her dream team of Alana Byrne and Erica Oglesby who form the dedicated MSC Sales Team for Ireland.

• Jennifer Callister
• Rebecca Kelly
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Cruising the Moskva River: A short guide to boat trips in Russia’s capital

There’s hardly a better way to absorb Moscow’s atmosphere than on a ship sailing up and down the Moskva River. While complicated ticketing, loud music and chilling winds might dampen the anticipated fun, this checklist will help you to enjoy the scenic views and not fall into common tourist traps.

How to find the right boat?

There are plenty of boats and selecting the right one might be challenging. The size of the boat should be your main criteria.

Plenty of small boats cruise the Moskva River, and the most vivid one is this yellow Lay’s-branded boat. Everyone who has ever visited Moscow probably has seen it.

This option might leave a passenger disembarking partially deaf as the merciless Russian pop music blasts onboard. A free spirit, however, will find partying on such a vessel to be an unforgettable and authentic experience that’s almost a metaphor for life in modern Russia: too loud, and sometimes too welcoming. Tickets start at $13 (800 rubles) per person.

Bigger boats offer smoother sailing and tend to attract foreign visitors because of their distinct Soviet aura. Indeed, many of the older vessels must have seen better days. They are still afloat, however, and getting aboard is a unique ‘cultural’ experience. Sometimes the crew might offer lunch or dinner to passengers, but this option must be purchased with the ticket. Here is one such  option  offering dinner for $24 (1,490 rubles).

If you want to travel in style, consider Flotilla Radisson. These large, modern vessels are quite posh, with a cozy restaurant and an attentive crew at your service. Even though the selection of wines and food is modest, these vessels are still much better than other boats.

Surprisingly, the luxurious boats are priced rather modestly, and a single ticket goes for $17-$32 (1,100-2,000 rubles); also expect a reasonable restaurant bill on top.

How to buy tickets?

Women holding photos of ships promise huge discounts to “the young and beautiful,” and give personal invitations for river tours. They sound and look nice, but there’s a small catch: their ticket prices are usually more than those purchased online.

“We bought tickets from street hawkers for 900 rubles each, only to later discover that the other passengers bought their tickets twice as cheap!”  wrote  (in Russian) a disappointed Rostislav on a travel company website.

Nevertheless, buying from street hawkers has one considerable advantage: they personally escort you to the vessel so that you don’t waste time looking for the boat on your own.

Prices start at $13 (800 rubles) for one ride, and for an additional $6.5 (400 rubles) you can purchase an unlimited number of tours on the same boat on any given day.

Flotilla Radisson has official ticket offices at Gorky Park and Hotel Ukraine, but they’re often sold out.

Buying online is an option that might save some cash. Websites such as  this   offer considerable discounts for tickets sold online. On a busy Friday night an online purchase might be the only chance to get a ticket on a Flotilla Radisson boat.

This  website  (in Russian) offers multiple options for short river cruises in and around the city center, including offbeat options such as ‘disco cruises’ and ‘children cruises.’ This other  website  sells tickets online, but doesn’t have an English version. The interface is intuitive, however.

Buying tickets online has its bad points, however. The most common is confusing which pier you should go to and missing your river tour.

“I once bought tickets online to save with the discount that the website offered,” said Igor Shvarkin from Moscow. “The pier was initially marked as ‘Park Kultury,’ but when I arrived it wasn’t easy to find my boat because there were too many there. My guests had to walk a considerable distance before I finally found the vessel that accepted my tickets purchased online,” said the man.

There are two main boarding piers in the city center:  Hotel Ukraine  and  Park Kultury . Always take note of your particular berth when buying tickets online.

Where to sit onboard?

Even on a warm day, the headwind might be chilly for passengers on deck. Make sure you have warm clothes, or that the crew has blankets ready upon request.

The glass-encased hold makes the tour much more comfortable, but not at the expense of having an enjoyable experience.

Getting off the boat requires preparation as well. Ideally, you should be able to disembark on any pier along the way. In reality, passengers never know where the boat’s captain will make the next stop. Street hawkers often tell passengers in advance where they’ll be able to disembark. If you buy tickets online then you’ll have to research it yourself.

There’s a chance that the captain won’t make any stops at all and will take you back to where the tour began, which is the case with Flotilla Radisson. The safest option is to automatically expect that you’ll return to the pier where you started.

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SeaDream Yacht Club unveils Fall 2026 Caribbean voyages

SeaDream Yacht Club has revealed its fall 2026 Caribbean voyages, featuring new ports of call, extended overnight stays, and exclusive access to a private island, along with an exceptional New Year's Eve celebration .

As a family-owned and operated boutique luxury cruise line, SeaDream Yacht Club offers unique yachting experiences in the Caribbean, Mediterranean, Scandinavia, and Northern Europe. With a remarkable 1:1 crew-to-guest ratio, guests enjoy exceptional service, inclusive culinary delights, and complimentary watersports activities directly from the yachts.

The upcoming series of 12 new 7-day voyages in November and December 2026 will navigate the secluded Caribbean, exploring pristine shorelines in the U.S. and British Virgin Islands, the azure waters of the French West Indies, and the serene charm of Bequia , Mayreau , and Tobago Cays in the Grenadines, featuring secluded beaches, tranquil lagoons, and private coves.

Notable highlights include 4 voyages with exclusive holiday celebrations.

For New Year's Eve, SeaDream I and SeaDream II will anchor at Gustavia, St. Barths , amidst the world's most exclusive superyachts. Continuing a cherished SeaDream tradition, both yachts will spend two nights and three days ringing in the new year in St. Barths, offering guests front-row seats to the most spectacular New Year's Eve celebration at sea.

During the Christmas voyages, both yachts will rendezvous for an evening call in Trellis Bay on Beef Island in the British Virgin Islands on December 23, allowing guests to kick off Christmas festivities with the local Full Moon Party.

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Find Your Nearest Travel Expert

August 5, 2014 by admin

Being your local independent travel agent means that at The Cruise Club Shrewsbury we can help you with all your travel arrangements and choose from the complete range of holiday providers. From a cruise in the Caribbean for a special occasion to a family holiday in Europe; a flight to visit a relative to a city break. We take time to understand what you are looking for and find the best solution.

Expert Advice With over 150 years of experience between us, the team at Shrewsbury can find the best holiday for you, with fantastic deals and the ability to create bespoke itineraries we will make sure you get the perfect holiday to suit your budget and requirements.

Customer Service We look after you and your holiday booking every step of the way and we always keep in touch with our customers. We also love to hear about your holiday experiences and future holiday plans, so if you’re in Shrewsbury do come in for a cup of tea and a chat. We will be delighted to see you!

Great holidays and fantastic customer service is what The Cruise Club is all about!

Our staff are experienced and professional, and provide a relaxed and friendly service. We treat our customers as individuals and look to fully understand their needs and preferences, which in turn enables us to provide unbiased and honest advice.

As local independent agents, The Cruise Club provides a sense of security, our staff are honest and dependable; they are helpful in resolving issues should they arise before, during or after their customers’ holiday.

Based in local towns the stores have an approachable, family-like feel and provide a stress-free booking experience. And with 100% financial protection our customers have peace of mind that their money is protected.

Learn more about our holiday specialists.

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The Comprehensive Guide to Moscow Nightlife

• Posted on April 14, 2018 July 26, 2018
• by Kings of Russia
• 8 minute read

Moscow’s nightlife scene is thriving, and arguably one of the best the world has to offer – top-notch Russian women, coupled with a never-ending list of venues, Moscow has a little bit of something for everyone’s taste. Moscow nightlife is not for the faint of heart – and if you’re coming, you better be ready to go Friday and Saturday night into the early morning.

This comprehensive guide to Moscow nightlife will run you through the nuts and bolts of all you need to know about Moscow’s nightclubs and give you a solid blueprint to operate with during your time in Moscow.

What you need to know before hitting Moscow nightclubs

Prices in moscow nightlife.

Before you head out and start gaming all the sexy Moscow girls , we have to talk money first. Bring plenty because in Moscow you can never bring a big enough bankroll. Remember, you’re the man so making a fuzz of not paying a drink here or there will not go down well.

Luckily most Moscow clubs don’t do cover fees. Some electro clubs will charge 15-20$, depending on their lineup. There’s the odd club with a minimum spend of 20-30$, which you’ll drop on drinks easily. By and large, you can scope out the venues for free, which is a big plus.

Bottle service is a great deal in Moscow. At top-tier clubs, it starts at 1,000$. That’ll go a long way with premium vodka at 250$, especially if you have three or four guys chipping in. Not to mention that it’s a massive status boost for getting girls, especially at high-end clubs.

Without bottle service, you should estimate a budget of 100-150$ per night. That is if you drink a lot and hit the top clubs with the hottest girls. Scale down for less alcohol and more basic places.

Dress code & Face control

Door policy in Moscow is called “face control” and it’s always the guy behind the two gorillas that gives the green light if you’re in or out.

In Moscow nightlife there’s only one rule when it comes to dress codes:

You can never be underdressed.

People dress A LOT sharper than, say, in the US and that goes for both sexes. For high-end clubs, you definitely want to roll with a sharp blazer and a pocket square, not to mention dress shoes in tip-top condition. Those are the minimum requirements to level the playing field vis a vis with other sharply dressed guys that have a lot more money than you do. Unless you plan to hit explicit electro or underground clubs, which have their own dress code, you are always on the money with that style.

Getting in a Moscow club isn’t as hard as it seems: dress sharp, speak English at the door and look like you’re in the mood to spend all that money that you supposedly have (even if you don’t). That will open almost any door in Moscow’s nightlife for you.

Types of Moscow Nightclubs

In Moscow there are four types of clubs with the accompanying female clientele:

High-end clubs:

These are often crossovers between restaurants and clubs with lots of tables and very little space to dance. Heavy accent on bottle service most of the time but you can work the room from the bar as well. The hottest and most expensive girls in Moscow go there. Bring deep pockets and lots of self-confidence and you have a shot at swooping them.

Regular Mid-level clubs:

They probably resemble more what you’re used to in a nightclub: big dancefloors, stages and more space to roam around. Bottle service will make you stand out more but you can also do well without. You can find all types of girls but most will be in the 6-8 range. Your targets should always be the girls drinking and ideally in pairs. It’s impossible not to swoop if your game is at least half-decent.

Basic clubs/dive bars:

Usually spots with very cheap booze and lax face control. If you’re dressed too sharp and speak no Russian, you might attract the wrong type of attention so be vigilant. If you know the local scene you can swoop 6s and 7s almost at will. Usually students and girls from the suburbs.

Electro/underground clubs:

Home of the hipsters and creatives. Parties there don’t mean meeting girls and getting drunk but doing pills and spacing out to the music. Lots of attractive hipster girls if that is your niche. That is its own scene with a different dress code as well.

What time to go out in Moscow

Moscow nightlife starts late. Don’t show up at bars and preparty spots before 11pm because you’ll feel fairly alone. Peak time is between 1am and 3am. That is also the time of Moscow nightlife’s biggest nuisance: concerts by artists you won’t know and who only distract your girls from drinking and being gamed. From 4am to 6am the regular clubs are emptying out but plenty of people, women included, still hit up one of the many afterparty clubs. Those last till well past 10am.

As far as days go: Fridays and Saturdays are peak days. Thursday is an OK day, all other days are fairly weak and you have to know the right venues.

The Ultimate Moscow Nightclub List

Short disclaimer: I didn’t add basic and electro clubs since you’re coming for the girls, not for the music. This list will give you more options than you’ll be able to handle on a weekend.

Preparty – start here at 11PM

Classic restaurant club with lots of tables and a smallish bar and dancefloor. Come here between 11pm and 12am when the concert is over and they start with the actual party. Even early in the night tons of sexy women here, who lean slightly older (25 and up).

The second floor of the Ugolek restaurant is an extra bar with dim lights and house music tunes. Very small and cozy with a slight hipster vibe but generally draws plenty of attractive women too. A bit slower vibe than Valenok.

Very cool, spread-out venue that has a modern library theme. Not always full with people but when it is, it’s brimming with top-tier women. Slow vibe here and better for grabbing contacts and moving on.

High-end: err on the side of being too early rather than too late because of face control.

Secret Room

Probably the top venue at the moment in Moscow . Very small but wildly popular club, which is crammed with tables but always packed. They do parties on Thursdays and Sundays as well. This club has a hip-hop/high-end theme, meaning most girls are gold diggers, IG models, and tattooed hip hop chicks. Very unfavorable logistics because there is almost no room no move inside the club but the party vibe makes it worth it. Strict face control.

Close to Secret Room and with a much more favorable and spacious three-part layout. This place attracts very hot women but also lots of ball busters and fakes that will leave you blue-balled. Come early because after 4am it starts getting empty fast. Electronic music.

A slightly kitsch restaurant club that plays Russian pop and is full of gold diggers, semi-pros, and men from the Caucasus republics. Thursday is the strongest night but that dynamic might be changing since Secret Room opened its doors. You can swoop here but it will be a struggle.

Mid-level: your sweet spot in terms of ease and attractiveness of girls for an average budget.

Started going downwards in 2018 due to lax face control and this might get even worse with the World Cup. In terms of layout one of the best Moscow nightclubs because it’s very big and bottle service gives you a good edge here. Still attracts lots of cute girls with loose morals but plenty of provincial girls (and guys) as well. Swooping is fairly easy here.

I haven’t been at this place in over a year, ever since it started becoming ground zero for drunken teenagers. Similar clientele to Icon but less chic, younger and drunker. Decent mainstream music that attracts plenty of tourists. Girls are easy here as well.

Sort of a Coyote Ugly (the real one in Moscow sucks) with party music and lots of drunken people licking each others’ faces. Very entertaining with the right amount of alcohol and very easy to pull in there. Don’t think about staying sober in here, you’ll hate it.

Artel Bessonitsa/Shakti Terrace

Electronic music club that is sort of a high-end place with an underground clientele and located between the teenager clubs Icon and Gipsy. Very good music but a bit all over the place with their vibe and their branding. You can swoop almost any type of girl here from high-heeled beauty to coked-up hipsters, provided they’re not too sober.

Afterparty: if by 5AM  you haven’t pulled, it’s time to move here.

Best afterparty spot in terms of trying to get girls. Pretty much no one is sober in there and savage gorilla game goes a long way. Lots of very hot and slutty-looking girls but it can be hard to tell apart who is looking for dick and who is just on drugs but not interested. If by 9-10am you haven’t pulled, it is probably better to surrender.

The hipster alternative for afterparties, where even more drugs are in play. Plenty of attractive girls there but you have to know how to work this type of club. A nicer atmosphere and better music but if you’re desperate to pull, you’ll probably go to Miks.

Weekday jokers: if you’re on the hunt for some sexy Russian girls during the week, here are two tips to make your life easier.

Chesterfield

Ladies night on Wednesdays means this place gets pretty packed with smashed teenagers and 6s and 7s. Don’t pull out the three-piece suit in here because it’s a “simpler” crowd. Definitely your best shot on Wednesdays.

If you haven’t pulled at Chesterfield, you can throw a Hail Mary and hit up Garage’s Black Music Wednesdays. Fills up really late but there are some cute Black Music groupies in here. Very small club. Thursday through Saturday they do afterparties and you have an excellent shot and swooping girls that are probably high.

Shishas Sferum

This is pretty much your only shot on Mondays and Tuesdays because they offer free or almost free drinks for women. A fairly low-class club where you should watch your drinks. As always the case in Moscow, there will be cute girls here on any day of the week but it’s nowhere near as good as on the weekend.

In a nutshell, that is all you need to know about where to meet Moscow girls in nightlife. There are tons of options, and it all depends on what best fits your style, based on the type of girls that you’re looking for.

Related Topics

• moscow girls
• moscow nightlife

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