1000 islands tour

Thousand Islands Cruise From Kingston (Our Boat Tour Experience)

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Choosing A Thousand Islands Cruise From Kingston Can Be Tough!

Want to explore the famous Thousand Islands region in the Saint Lawrence River? Great idea!

This beautiful region is a piece of classic “Canadiana” and – as a simple day trip from Kingston – there’s no better way to explore it than by water on an island cruise!

As a refresher, the 1000 Islands are a geographically and historically significant area of the St. Lawrence shared between Ontario (Canada) and New York State (United States).

That said, there are a few cruises to choose from and it can be confusing to find the best island cruise for you. Some cruises offer breakfast or dinner while others vary by tour boat prices and lengths.

Being Kingston locals for several years, we did the 3 Hour Thousand Islands Riverboat Cruise from Kingston . Eric had already done the Kingston sunset cruise, but Lisa hadn’t been out on the water yet.

So, in this guide, you’ll see what we experienced and get an overview of different 1000 Island boat tours available that leave from Kingston. If you want to leave from Gananoque, you can check here for Gananoque Boat Line . You can even tour from the USA with Uncle Sam Boat Tours.

* Friendly Disclosure: We paid for the boat tour we did ourselves – this is not a sponsored post .

Table of Contents

Thousand Islands Cruise – Boat Tour Options

If you know the kind of boat tour you’re looking for, feel free to jump ahead and click through to learn more below.

Be sure to make note of the specific details, the reviews, addresses, how to book, etc. All you have to do is book the one you like and show up to the waterfront!

• For the Classic 3 Hour Thousand Islands Cruise (We Did This) – Check Out This Boat Tour
• For the 1.5-Hour Discovery Cruise – Check Out This Boat Tour
• For a Sunset Dinner Cruise – Check Out This Site

Below, you’ll find more details about the above boat cruise tours so keep reading to make the right decision for you and your group!

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Classic 3 Hour Thousand Island Riverboat Tour (Our Tour)

If you want to experience the 1000 Islands, the cruise that we did is probably the best bet.

This cruise explored an area called The Admiralty Islands (which was beautiful) and is entirely sightseeing so you don’t get off the boat. Tour times for this longer tour are 10:30 am and 2:00 pm. We did the 10:30 am.

There is also no meal included – but you get live entertainment and amazing views of the historic waterway.

This tour also comes with audio commentary (which is really interesting) in English and there are audio guides available for Spanish, Chinese, English, French, German, and Japanese!

Overall, we really liked our tour – it was well organized and enjoyable. There’s a shop on-board where you can buy alcoholic drinks, non-alcoholic drinks, and even snacks/food like popcorn.

This tour can actually be done with a breakfast or brunch add-on but this is a different ticket altogether.

You can read about our sightseeing tour in more detail below – we’ve included LOTS of photos so you can get see what we saw on tour!

⇒ Check out the exact sightseeing cruise we went on here

Kingston & 1000 Islands: 1.5-Hour Discovery Cruise

If you’re short on time but want to get out on the Kingston waterfront, you can always do a 1.5 Hour Kingston Discovery Cruise. This cruise is on a smaller boat than the Island Queen (what we took) called the Island Belle.

To compare, this cruise focuses much more heavily on Kingston and not so much on seeing the Islands. The tour covers the rich history of Canada’s first capital city and the waterways that shaped our nation – which is admittedly very interesting!

Since the cruise is shorter, they offer more times throughout the day. You can book to leave at 11:00 am, 1:00 pm, 3:00 pm, or 5:00 pm. The 5:00 pm wouldn’t be quite at sunset but close enough and certainly not as hot as midday!

This tour also comes with audio commentary in English and audio guides for Spanish, Chinese, English, French, German, and Japanese!

⇒ Check the times to book your 1.5 Hour Island Discovery Cruise

Sunset Dinner Cruise

If you’re keen to have a meal and experience the sunset on the water, you can book a sunset dinner cruise. These cruises make use of the long, flat, glass-domed roof boat called the Island Star.

Cruises are 3 hours long and tables by the windows book up in advance so be sure to lock in your cruise if you know you want this option!

⇒ Check the prices and times here

Our Thousand Islands Cruise Experience

Since there are quite a few options, we went on a boat tour to show you exactly what it’s like.

The tour itself is run through Kingston Destination Group – the same group that runs the Tourist Information Centre downtown in Confederation Park and handles lots of Kingston tourism tours/activities like the famous Kingston Trolley Tour .

Overall, we really liked our tour. We knew it was sightseeing which meant 3 hours of sailing around in the sunshine and learning about stuff. That worked perfectly for us – and many others on the boat also enjoyed the tour!

We booked the boat cruise through GetYourGuide (a really good travel company) because the official tour booking website used to be very outdated.

That said, you can also book in person when you get to Kingston. However, the summer months are VERY busy in Kingston so some of these tours might sell out if you wait.

Personal advice: If you know the day you want to cruise, we’d suggest booking in advance.

After having booked online, we just walked up to the Kingston ticket pavilion before the cruise, showed the email voucher we got and received our paper tour tickets. Simple.

If you want to learn more about the tour and/or booking process, you can check out our boat tour here .

What You’ll Need For This Boat Tour

If you do end up on this sightseeing cruise, here’s a shortlist of the things you might want to have with you for a great day on the water. Some of these items are weather dependent, but in general:

• A hat – with a string to stay around the neck in wind
• A windbreaker jacket (in the spring or fall)
• A water bottle
• Hair tie (if you have longer hair)
• Seasickness pills (it’s not too rough, though)

Thousand Islands Cruise Itinerary

So, to give you a better idea of exactly what we experienced on our island cruise, here’s a detailed breakdown of the day.

The boat tour was advertised as 3 hours long and it ended up being a little longer (by about 10 minutes) because the boat had to slow down in the high water around the islands.

Pick-up/Drop-off

We started our day at the Kingston waterfront. If you are unfamiliar with Kingston, head for the massive building called Kingston City Hall.

On the side that faces the water, you will see a large green park called Confederation Basin/Park. This is the park full of attractions and the Kingston Tourist Information Centre.

In the water, (that’s Lake Ontario), you’ll see many small boats at the Kingston waterfront docks. Looking at the water, look left and you will see the large tour boats (you physically cannot miss them) and the round ticket pavilion that says “BOAT TOURS” on the side.

The address for this ticket office and island cruise boat pier is: 1 Brock St, Kingston, ON K7L 2Z1, Canada

The tour boats leave from this above address and NOT where you catch the ferry to Wolfe Island – which is located at Barrack St, Kingston, ON K7K 2X9, Canada.

As expected, we went into the office, exchanged our online voucher for paper tickets, and walked to the nearby pier where a line was forming to get on the boat.

We were 30 minutes early and it’s wise to be early so you get good seats on the boat and so you aren’t running down the dock as it sails away!

We got our tickets checked, got a souvenir photo taken, and climbed aboard. We immediately went to the top deck where it’s open to the sun and the air but you can sit on the first deck (shown above) or the second deck for some shade and still have amazing views.

At the end of the day, the boat returned to this exact spot on the pier. We got off, thanked the crew, had a look at our souvenir photo (didn’t buy it but honestly ALMOST did), and walked downtown for dinner and a drink!

Heading For The Thousand Islands From Kingston

Once we pushed off from the pier, they went over safety procedures thoroughly which was really good. With that many people aboard it was good to know there was a plan in place if things went bad out on the water.

The entertainer introduced himself – he was an older gentleman who played classic tunes on both a banjo and a guitar.

He was hooked up to the loudspeaker so he could wander the decks and take requests from people. He was really good – and provided some comedic commentary.

Heading out of the Kingston waterfront, the entertainer shared time with the audio guide which was a narration over the loudspeakers.

The guide was actually really interesting and shared historical dates, locations of events, shipwrecks, famous battles, you name it! We learned a ton in the first leg of the trip.

We passed Wolfe Island and left Kingston behind as we headed up the Saint Lawrence. The cottages/homes on the shore were lovely and the whole area, in general, is just really, really pretty.

It was the perfect day weather-wise, too. We actually went inside for a bit because we didn’t want to get TOO much sun!

If you want, you can grab a snack or a drink at either “shop” they have on both the first and second interior decks. Families with kids were snacking on popcorn and some people even cracked a bottle of wine or a beer.

We didn’t buy anything so we don’t know about prices – but many people took advantage of the food and drinks for purchase.

Arriving At The Thousand Islands

After about an hour we arrived at the edge of the Thousand Islands. It does take a bit to actually get there but the ride was lovely (and lively) so we didn’t mind.

On this cruise, you learn all about the island chain – and explore a region of islands called the Admiralty Islands.

We learned that different parts of the islands were named by different people or groups and so that’s why there are different naming conventions all through the region! In any case, the Admiralty Islands were lovely.

Touring The Thousand Islands

Once “in” the islands, the boat started weaving between big ones, small ones, etc. The audio commentary started up and provided the names of the important islands and the history of it.

Usually, there was a historic cottage or building on it built by someone from “back in the day” – each with a small story attached.

The fact that basically every island had a short story attached made the experience so much richer. If they said “here’s a bunch of islands” it would have been pretty but boring.

However, learning the names and getting a sense of the history of the area was very worth the trip… and we just scratched the surface!

It was also easy to see the islands and snap photos from any of the decks so don’t feel like you have to stand at the top the whole time.

The large port windows make for excellent photo-taking spots – and these seats are closer to the bar and the snacks!

At one point, we could even see the waterfront of Gananoque in the distance. The small town – being even closer to the actual islands – is also rich with history.

We’ll write about Gananoque on this site soon because even Eric hasn’t explored the town in-depth yet!

Returning To Kingston

Once we zigzagged around the islands for a while, we left the grouping of islands to enter the big river again. And back to Kingston we went.

The entertainer started up again to play a few songs and take requests – and we enjoyed the sunshine and snapped as many photos as we could.

Eventually, you start to recognize the Martello Towers (the stone towers with red tops built by the British) and know that you are back in the waters near Kingston.

You actually learn more on the way back but not as much from the audio commentary as heading out for the day.

Once we got back – as we mentioned above – it was great to see Kingston from the water for a change and snapped lots of photos.

We docked, waited not too long to get off, had a look at our souvenir photo, and went downtown for a drink! The captain and crew were there to see us off and it was a great way to end the day.

Related Articles

If you are hanging around Kingston (or travelling to Kingston from Toronto ), check out these other posts for trip planning – we know LOTS about the historic city!

• Things to Do and See in Kingston
• Great Restaurants + Bars & Pubs in Kingston
• Awesome Kingston Breweries to Visit
• Coffee Shops in Kingston You Should Try
• Where to Stay in Kingston

And there you have it – our experience on a Thousand Islands cruise from Kingston. What do you think? Have you been on any of these boat tours before?

We honestly really liked the boat tour we went on . That said, let us know how your island cruise goes – we’re always interested in hearing about the best experiences Ontario has to offer!

As always, Keep exploring, eh? -E&L

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Eric Wychopen

Hi, we're Eric and Lisa - an Ontario-born Canadian and a German! After settling in Ontario together, we realized that there is lots more to explore in this beautiful Canadian province! On Ontario Away, we as well as local contributors cover everything from cities and hikes to wineries, attractions, accommodations, and more.

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See the 1000 Islands! The world-famous 1000 Islands begin in Kingston and span the St. Lawrence River for miles. Wind your way through the small cottage islands of the Admiralty group featuring Napoleon’s Hat, Wanderer’s Channel, the opulent Mandalay Mansion and the historic sights of Kingston on the Heart of the Islands Sightseeing Cruise.

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Cruise from downtown Kingston into the heart of the Admiralty Islands, home to the highest concentration of small cottage islands and picturesque channels in the 1000 Islands. The Heart of the Islands Cruise is our most in-depth cruise in the 1000 Islands: it’s the perfect way to explore the scenery that has made the region famous throughout the world.

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“This area is one of the signature tourism spots in Eastern Ontario and in Canada. The natural beauty is astounding with rock outcrops and the beauty of the thousands of islands.”

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“What a beautiful part of Ontario. We drove along the Ivy Lea Parkway, stopped and had a picnic lunch, took a boat cruise out of Gananoque, and strolled along the waterfront in Gananoque.”

« Cette région a quelque chose pour tout le monde. Il y a d’excellentes possibilités de baignade et de navigation de plaisance, de bonnes randonnées pédestres et des pistes cyclables, des routes panoramiques à proximité et des tonnes de beaux endroits où passer du temps sur l’eau. »

“This area has something for everyone. Excellent swimming and boating, good hiking and cycling trails, scenic drives are nearby and tons of beautiful places to spend time on the water.”

“I could go back over and over again and still be amazed by this beautiful scenery. Not only can you go there to relax but there is so much to do such as kayaking, biking, walking, discovering, etc. It is a must!”

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Growing up in the 1000 Islands, I've discovered so many special parts of the river that visitor's rarely get to see.

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• Our Best Selling Tour!

The Ultimate Sightseeing Tour in the 1000 Islands

Designed for guest to experience the most attractions from the St. Lawrence River in an afternoon! Opportunity to walk on and explore 2 of the 1000 Islands - Boldt Castle on Heart Island and Rock Island Lighthouse on Rock Island

Quick Details

• Hour Glass Duration: 5.0 hours
• Clock Times: 11:30am
• Users Ages: All Ages Welcome
• Info Includes: Includes: Admission to Boldt Castle, Admission to Rock Island, and Picnic Lunch

Enjoy a picnic lunch and cash bar as we weave among the islands through US and Canadian waters.  Visit Boldt Castle on Heart Island and Rock Island Lighthouse on Rock Island.  Admissions included.

Ages 13 and up

Ages 5 to 12, ages 4 and under, seniors, military, first responders, ages 65 and up, the ultimate sightseeing tour on the st. lawrence river.

Enjoy a Picnic Lunch  and fully licensed bar as you experience our one of a kind “Heart of the 1000 Islands Tour!”  We stop at Boldt Castle on Heart Island to explore millionaire George Boldt’s Rhineland style castle, cruise “Millionaires Row”   to view magnificent summer homes of the rich and famous of the gilded age,  visit Rock Island Lighthouse on Rock Island to explore the “Keepers Cottage” museum & gift shop, climb to the top of the lighthouse to enjoy the magnificent view of the St. Lawrence Seaway.  You may even spot a “Salty” or “Laker” as the ships cruise the seaway from all over the world and great lakes, pleasure boats of all sizes, or kayakers enjoying the scenery.  Your Boat, Captain and Crew will be with you every nautical mile for this intimate tour as your guide shares history, mystery, legends and lore of the region.  We cruise over 25 Unique miles on the St. Lawrence River, weaving among the islands, getting you closer to more islands than any tour and the only public boat tour to Rock Island Lighthouse State Park.

2024 Schedule

Highlights of this tour include:.

• St. Lawrence Seaway shipping channel
• Round Island
• Rock Island Lighthouse on Rock Island
• Thousand Island Park
• Travel under one of the Canadian and American spans of the 1000 Island Bridge System
• Cherry Island
• Devil’s Oven – hiding place of Pirate Bill Johnston during the Patriot’s War of 1837
• Hopewell Hall – summer home of George Boldt’s daughter & granddaughter
• Boldt Castle
• Boldt Castle Yacht House
• Millionaires Row
• Clayton Waterfront

Meeting Location

• Boarding takes place 15 minutes prior to departure.
• Meeting Address: 39611 Chateau Lane, Clayton, NY 13624
• FREE parking, buses and RVs welcome.

Frequently Asked Questions

• Chevron down What is included?

Admission to Boldt Castle Admission to Rock Island Picnic Lunch

• Chevron down Are there concessions on-board?

We do not have concessions on our boats. We do offer food and beverages from Kay’s Kitchen, our onsite concessions.

Breakfast in-season Lunch in-season Catering for group/private charters aboard our boats

You may bring your own food and beverages on-board. No Alcohol.

• Chevron down Do you travel if it is raining?

Yes, our boats are covered and have windows that roll up or down in inclement weather. We do not travel in severe storms or high winds. If the weather prevents us from departing we will let you know as soon as the decision is made.

• Chevron down Are Passports Required?

Passports are not required.

• Chevron down Where do I park?

We have ample free parking. Motorhomes are welcome.

• Chevron down Are pets allowed?

Only Service Animals are allowed. No pets, Comfort Animals or ESA’s are allowed.

• Chevron down Can I smoke on the boat?

Our boats are smoke free.

Related Boat Tours

• #1 Attraction on the River
• Hour Glass 3.5 hours

Boldt Castle and Two Nation Tour

Experience the most unique and complete Boldt Castle Tour in the 1000 Islands.   Narrated & intimate boat tour travels over 27 unique miles among the islands through US and Canadian waters on the St. Lawrence River .  Stop at Boldt Castle on Heart Island to explore the grounds and castle.

• Only Public Tour to Rock Island Lighthouse
• Hour Glass 2.75

Rock Island Lighthouse on a Glass Bottom Boat Tour

Glide through the clean waters of the 1000 Islands on our Glass Bottomed Boat, “The Night Heron,” for an unparalleled view of this mighty river we call The St. Lawrence. Bring your camera because this tour offers many unique opportunities to photograph natural settings, many bird species (perhaps even a Great Blue Heron), ships traveling from around the world, and so much more!

• 2 Hour Boat Tour on the St. Lawrence Seaway
• Hour Glass 2 hours

Islands, Lighthouses, and Castle Tour

Join us for 2 hour narrated tour among many of the islands on the St. Lawrence River, including Rock Island Lighthouse on Rock Island, Sunken Rock Lighthouse on Bush Island, and Boldt Castle on Heart Island

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Small, Private Tours of the Thousand Islands

Custom tours made just for you.

See the many back waters and other lesser-known areas where only shallow-draft boats like ours can visit. Our tours are customized for you .

Wonderful Variety of Wildlife and Bird Species

Mammal species commonly seen include white-tailed deer, woodchucks, raccoons, red squirrels, beavers, otters, and mink.

Go for a snorkel and see if you can spot a bass, northern pike, or the famous muskie. Bird species commonly found in the Thousand Islands:

• Great Blue Heron
• American Black Duck (winters and breeds)
• Common Loon (breeds)
• Least Bittern (possible breeder)
• Osprey (breeds)
• Bald Eagle (winters)
• Northern Harrier (breeds)
• Red-shouldered Hawk (possible breeder)
• American Woodcock (probable breeder)
• Black Tern (historic breeder)
• Whip-poor-will (probable breeder)
• Red-headed Woodpecker (possible breeder)
• Willow Flycatcher (possible breeder)
• Wood Thrush (probable breeder)
• Cerulean Warbler (confirmed breeder, two nests observed on Thousand Islands Land Trust property)
• Vesper Sparrow (possible breeder)

Make Yourselves Comfortable

Based in Alexandria Bay, New York, a bustling tourist town with many nicknames (Alex Bay, A Bay, or just The Bay), 1000 Islands Water Tours has two 6-passenger boats, a 34-foot Parker and a 25-foot center console Olympia, which can can travel distances quickly if needed or just putter slowly to take in the scenery.

The charming village of Clayton, New York, is only 10 miles upstream from Alexandria Bay and is the other main American town of the Thousand Islands.

Book a cruise for your special occasion: birthday, anniversary, proposal, graduation.

Rates for a private tour are $175 per hour.

As an officer in the Royal Marines Commandos for 8 years, Andrew served on various appointments at sea and on land including tours for which he received extensive training in parachuting, Arctic survival, and combat swimming with oxygen rebreathers. He was a member of the British National Parachute team and commanded the world-record-holding Royal Marines Free Fall Team.

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Daily tours starting April 27th!

Uncle Sam Boat Tours: 1000 Islands Boat Tours in Alexandria Bay NY

The 2 Nation Tour

Quick details:.

• Duration: 2 1/4 hour tour
• Stops at Boldt Castle, unless otherwise noted , at the end of the trip.
• Boldt Castle tour is optional & admission is not included

***Departures before May 11th and after October 14th WILL NOT stop at Boldt Castle as it will be closed to the public at that time.***

What you will experience:.

Expanding on the route of our Millionaire Row tour, takes a 22-mile journey through the international waters of America and Canada. Giving you the best view of this truly unique geographical area shared by two nations and you don’t even need a passport!

This international tour offers close-up enjoyment of historic and scenic wonders in both the American and Canadian sections of the 1000 Islands.

Professional guides will share the colorful history of the magnificent homes built during the gilded age as well as biographical information about their owners, point out landmarks such as Devils Oven, Sunken Rock Lighthouse, the Canadian Span of the 1000 Islands Bridge System, and Tom Thumb Island, detail historic events that took place during the War of 1812 and much, much more.

Your cruise will take you through narrow passages where it seems you can almost reach out and touch the islands and will expose you to some of the most breathtaking scenery in the country.

Of course, as long as Boldt Castle is open, ALL Uncle Sam Tours allow guests to disembark and tour the Heart Island at the end of the tour! Boldt Castle admission is extra but you may tour as long as you wish before boarding our shuttle (free of charge) when you are ready to return to the mainland.

For more information about Boldt Castle’s history, click here .

For Boldt Castle’s current schedule and admission rates, click here .

Highlights of this Thousand Island cruise include:

• Millionaires Row
• Twin Pine Treehouse on Cherry Island & Millionaire’s Row
• Devil’s Oven — hiding place of Pirate Bill Johnston during the Patriot’s War of 1837
• Hopewell Hall — summer home of George Boldt’s daughter and granddaughter
• Boldt Castle
• The Summerland group of islands
• Thousand Island Skydeck
• Rockport Ontario
• Canadian Pallasades
• Sunken Rock Lighthouse
• Artificial Island
• Deer Island
• Zavikon Island
• The Skull & Bones Society

Ticket Information

Tickets are time & date-specific. 

The ticket barcode must be scanned before boarding.

Schedule subject to change without notice

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• 1–hour 1000 Islands Cruise from Gananoque
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The Thousand Islands Boat Tour are by far the most popular boat tour in Gananoque, and for good reason. The Thousand Islands Boat Tour takes you through some of the most beautiful scenery in the area, and you even get to stop at Boldt Castle for a closer look. If you want a more relaxing experience, then a Gananoque boat cruise is perfect for you. You’ll slowly cruise down the river while taking in all the sights along the way. There are also a few different Gananoque boat rentals available if you’re interested in exploring the area on your own. Whatever you decide, you’re sure to have an amazing time on the water in Gananoque.

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Which landmarks and famous sights can you see on a Gananoque cruise?

The 1000 Islands region is full of natural beauty and amazing landmarks, many of which can be seen on a Gananoque cruise. Some of the most popular sights include Boldt Castle, Heart Island, Singer Castle, and the Thousand Islands Bridge. Gananoque is also home to several museums and historic sites, so there is plenty to see and do while on your cruise. Boldt Castle is one of the most popular tourist attractions in the 1000 Islands region. The castle was built in the early 1900s by George C. Boldt as a summer home for his family. Today, the castle is open to the public and features guided tours, gardens, and a museum.

Water & Boat Attractions in Gananoque

1000 Islands Cruises from Gananoque and Ivy Lea | Voyage to the Falls Boat Tour | Exclusive first on the boat Niagara Falls Tour & Journey Behind the Falls | Falls Fireworks Cruise | Toronto Harbour Dining and Sightseeing Cruises

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Things to do in Toronto | Things to do in Niagara Falls | Things to do in New York | Things to do in Chicago | Things to do in Philadelphia | Things to do in Washington DC | Things to do in Baltimore

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Niagara Water Power: Skylon Tower & Tailrace Tunnel Tour | Niagara at Night: Wine Tasting and Illumination Tower Experience | NYC Cruises | City Cruises New York | Devour Food & Drink Tours | Walks | Statue Cruises | Greenwich Village NYC Food Tour | New York Ellis Island Hard Hat Tour | Fully Guided Statue of Liberty Tour with Ellis Island

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Voyage to Niagara Falls Boat Tour | Voyage to the Falls Boat Tour | Exclusive first on the boat Niagara Falls Tour & Journey Behind the Falls | Falls Fireworks Cruise | Chicago Seadog Lakefront Speedboat Tour | New England Aquarium Whale Watch Cruise | Boston’s Freedom Trail with North End Neighborhood Walk | CODZILLA Thrill-boat Ride | Chicago Seadog River & Lake Architectural Tour | New Jersey Statue of Liberty Pedestal Reserve | Washington DC Monuments Tour From The Wharf

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517 Riverside Dr, Clayton NY 13624 315.686.3771 | E-Mail Us

Thousand Islands - Visit Clayton NY in the 1000 Islands Region of NY

Thousand Islands Vacation Planner - Your Online Guide to the 1000 Islands

If you don’t have your own boat, you can enjoy the guided pleasures of a boat tour aboard  Clayton Island Tours or Uncle Sam Boat Tours .

The scenic vessels leave Clayton throughout the day, and travel beneath the 1000 Islands Bridge to near-by Alexandria Bay and its romantic Bo ldt Castle , and around the islands into Canada.  You’ll view the extraordinary island homes built by the privileged of yesteryear especially along millionaire’s row, and learn about Clayton’s colorful past filled with bootleggers, pirates and local “river rats”.

Would you like to thunder down the River in a gleaming mahogany triple-cockpit runabout? The Antique Boat Museum offers a thrilling 45-minute run through the islands.

Perhaps you would prefer a private, personalized tour where you can try a day of “rivering” with a local guide on his private boat. With just your own friends and family aboard, your tour can be as personalized as you like.

Interested in bringing a group, club or organization to Clayton?  Spend the day exploring Clayton with a tour especially designed for you.  Special group rates are available.

Money blog: Oasis resale U-turn as official reseller lowers fee amid criticism

The Money blog is your place for consumer and personal finance news and tips. Today's posts include Twickets lowering fees for Oasis tickets, the extension of the Household Support Fund and O2 Priority axing free Greggs. Listen to a Daily podcast on the Oasis ticket troubles as you scroll.

Monday 2 September 2024 20:11, UK

• Oasis resale U-turn as Twickets lowers fee after criticism
• Millions to get cost of living payments this winter as scheme extended
• O2 Priority customers fume as Greggs perk scaled back
• Listen to the Daily above and tap here to follow wherever you get your podcasts

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Twickets has announced it is lowering its charges after some Oasis fans had to pay more than £100 in extra fees to buy official resale tickets.

The site is where the band themselves is directing people to buy second-hand tickets for face value - having warned people against unofficial third party sellers like StubHub and Viagogo.

One person branded the extra fees "ridiculous" (see more in 10.10 post), after many people had already been left disappointed at the weekend when Ticketmaster's dynamic pricing pushed tickets up by three times the original advertised fee.

Twickets said earlier that it typically charged a fee of 10-15% of the face value of the tickets.

But it has since said it will lower the charge due to "exceptional demand" from Oasis fans - taking ownership of an issue in a way fans will hope others follow. 

Richard Davies, Twickets founder, told the Money blog: "Due to the exceptional demand for the Oasis tour in 2025, Twickets have taken the decision to lower our booking fee to 10% and a 1% transactional fee (to cover bank charges) for all buyers of their tickets on our platform. In addition we have introduced a fee cap of £25 per ticket for these shows. Sellers of tickets already sell free of any Twickets charge.

"This ensures that Twickets remains hugely competitive against the secondary market, including sites such as Viagogo, Gigsberg and StubHub.

"Not only do these platforms inflate ticket prices way beyond their original face value but they also charge excessive booking fees, usually in the region of 30-40%. Twickets by comparison charges an average fee of around 12.5%"

The fee cap, which the Money blog understands is being implemented today, will apply to anyone who has already bought resale tickets through the site.

Mr Davies said Twickets was a "fan first" resale site and a "safe and affordable place" for people to trade unwanted tickets.

"The face value of a ticket is the total amount it was first purchased for, including any booking fee. Twickets does not set the face value price, that is determined by the event and the original ticketing company. The price listed on our platform is set by the seller, however no one is permitted to sell above the face-value on Twickets, and every ticket is checked before listing that it complies with this policy," he said.

Meanwhile, hundreds of people have complained to the regulator about how Oasis tickets were advertised ahead of going on sale. 

The Advertising Standards Authority said it had received 450 complaints about Ticketmaster adverts for the gigs.

Some  expressed their anger on social media , as tickets worth £148 were being sold for £355 on the site within hours of release, due to the "dynamic pricing" systems.

A spokesperson from ASA said the complainants argue that the adverts made "misleading claims about availability and pricing".

They added: "We're carefully assessing these complaints and, as such, can't comment any further at this time.

"To emphasise, we are not currently investigating these ads."

Ticketmaster said it does not set prices and its website says this is down to the "event organiser" who "has priced these tickets according to their market value".

Despite traditionally being an affordable staple of British cuisine, the average price for a portion of fish and chips has risen by more than 50% in the past five years to nearly £10, according to the Office for National Statistics.

Sonny and Shane "the codfather" Lee told Sky News of the challenges that owning J-Henry's Fish and Chip Shop brings and why prices have skyrocketed. 

"Potatoes, fish, utilities, cooking oil - so many things [are going up]," he said. 

Shane also said that he is used to one thing at a time increasing in price, but the outlook today sees multiple costs going up all at once.  

"Potatoes [were] priced right up to about £25 a bag - the previous year it was about £10 a bag," Sonny said, noting a bad harvest last year. 

He said the business had tried hake as a cheaper fish option, but that consumers continued to prefer the more traditional, but expensive, cod and haddock. 

"It's hard and we can we can absorb the cost to a certain extent, but some of it has to be passed on," Shane added. 

After a long Saturday for millions of Oasis fans in online queues, the culture secretary says surge pricing - which pushed the price of some tickets up by three times their original advertised value to nearly £400 - will be part of the government's review of the ticket market. 

On today's episode of the Daily podcast, host Niall Paterson speaks to secondary ticketing site Viagogo. While it wasn’t part of dynamic pricing, it has offered resale tickets for thousands of pounds since Saturday. 

Matt Drew from the company accepts the industry needs a full review, while Adam Webb, from the campaign group FanFair Alliance, explains the changes it would like to see.

We've covered the fallout of the Oasis sale extensively in the Money blog today - see the culture secretary's comments on the "utterly depressing" inflated pricing in our post at 6.37am, and Twickets, the official Oasis resale site, slammed by angry fans for its "ridiculous" added fees at 10.10am.

The growing backlash culminated in action from Twickets - the company said it would lower its charges after some fans had to pay more than £100 in extra fees for resale tickets (see post at 15.47).

Tap here to follow the Daily podcast - 20 minutes on the biggest stories every day

Last week we reported that employers will have to offer flexible working hours - including a four-day week - to all workers under new government plans.

To receive their full pay, employees would still have to work their full hours but compressed into a shorter working week - something some workplaces already do.

Currently, employees can request flexible hours as soon as they start at a company but employers are not legally obliged to agree.

The Labour government now wants to make it so employers have to offer flexible hours from day one, except where it is "not reasonably feasible".

You can read more of the details in this report by our politics team:

But what does the public think about this? We asked our followers on LinkedIn to give their thoughts in an unofficial poll.

It revealed that the overwhelming majority of people support the idea to compress the normal week's hours into fewer days - some 83% of followers said they'd choose this option over a standard five-day week.

But despite the poll showing a clear preference for a compressed week, our followers appeared divided in the comments.

"There's going to be a huge brain-drain as people move away from companies who refuse to adapt with the times and implement a 4 working week. This will be a HUGE carrot for many orgs," said Paul Burrows, principal software solutions manager at Reality Capture.

Louise McCudden, head of external affairs at MSI Reproductive Choices, said she wasn't surprised at the amount of people choosing longer hours over fewer days as "a lot of people" are working extra hours on a regular basis anyway.

But illustrator and administrative professional Leslie McGregor noted the plan wouldn't be possible in "quite a few industries and quite a few roles, especially jobs that are customer centric and require 'round the clock service' and are heavily reliant upon people in trades, maintenance, supply and transport". 

"Very wishful thinking," she said.

Paul Williamson had a similar view. He said: "I'd love to know how any customer first service business is going to manage this."

We reported earlier that anyone with O2 Priority will have their free weekly Greggs treats replaced by £1 monthly Greggs treats - see 6.21am post.

But did you know there are loads of other ways to get food from the nation's most popular takeaway for free or at a discount?

Downloading the Greggs app is a good place to start - as the bakery lists freebies, discounts and special offers there regularly. 

New users also get rewards just for signing up, so it's worth checking out. 

And there's a digital loyalty card which you can add virtual "stamps" to with each purchase to unlock discounts or other freebies.  

Vodafone rewards

Seriously begrudged Virgin Media O2 customers may want to consider switching providers. 

The Vodafone Rewards app, VeryMe, sometimes gives away free Greggs coffees, sausage rolls, sweet treats and more to customers.

Monzo bank account holders can grab a sausage roll (regular or vegan), regular sized hot drink, doughnut or muffin every week. 

Birthday cake

Again, you'll need the Greggs award app for this one - which will allow you to claim one free cupcake, cream cake or doughnut for your birthday each year.

Octopus customers

Octopus Energy customers with smart meters can claim one free drink each week, in-store from Greggs (or Caffè Nero).

The Greggs freebie must be a regular size hot drink.

Make new friends

If you're outgoing (and hungry), it may be worth befriending a Greggs staff member.

The staff discount at Greggs is 50% on own-produced goods and 25% off branded products. 

If you aren't already aware, Iceland offers four Greggs sausage rolls in a multi-pack for £3. 

That means, if you're happy to bake it yourself, you'll only be paying 74p per sausage roll. 

Millions of Britons could receive extra cash to help with the cost of living this winter after the government extended the Household Support Fund.

A £421m pot will be given to local councils in England to distribute, while £79m will go to the devolved administrations.

The fund will now be available until April 2025 having been due to run out this autumn.

Councils decide how to dish out their share of the fund but it's often via cash grants or vouchers.

Many councils also use the cash to work with local charities and community groups to provide residents with key appliances, school uniforms, cookery classes and items to improve energy efficiency in the home.

Chancellor Rachel Reeves said: "The £22bn blackhole inherited from the previous governments means we have to take tough decisions to fix the foundations of our economy.

"But extending the Household Support Fund is the right thing to do - provide targeted support for those who need it most as we head into the winter months."

The government has been criticised for withdrawing universal winter fuel payments for pensioners of up to £300 this winter - with people now needing to be in receipt of certain means-tested benefits to qualify.

People should contact their local council for details on how to apply for the Household Support Fund - they can find their council  here .

Lloyds Bank app appears to have gone down for many, with users unable to see their transactions. 

Down Detector, which monitors site outages, has seen more than 600 reports this morning.

It appears to be affecting online banking as well as the app.

There have been some suggestions the apparent issue could be due to an update.

Another disgruntled user said: "Absolutely disgusting!! I have an important payment to make and my banking is down. There was no warning given prior to this? Is it a regular maintenance? Impossible to get hold of someone to find out."

A Lloyds Bank spokesperson told Sky News: "We know some of our customers are having issues viewing their recent transactions and our app may be running slower than usual.

"We're sorry about this and we're working to have everything back to normal soon."

We had anger of unofficial resale prices, then Ticketmaster's dynamic pricing - and now fees on the official resale website are causing consternation among Oasis fans.

The band has encouraged anyone wanting resale tickets to buy them at face value from Ticketmaster or Twickets - after some appeared for £6,000 or more on other sites.

"Tickets appearing on other secondary ticketing sites are either counterfeit or will be cancelled by the promoters," Oasis said.

With that in mind, fans flocked to buy resale tickets from the sites mentioned above - only to find further fees are being added on. 

Mainly Oasis, a fan page, shared one image showing a Twickets fee for two tickets as high as £138.74. 

"Selling the in demand tickets completely goes against the whole point of their company too… never mind adding a ridiculous fee on top of that," the page shared. 

Fan Brad Mains shared a photo showing two tickets priced at £337.50 each (face value of around £150, but increased due to dynamic pricing on Saturday) - supplemented by a £101.24 Twickets fee. 

That left him with a grand total of £776.24 to pay for two tickets.

"Actually ridiculous this," he  said on X .

"Ticketmaster inflated price then sold for 'face value' on Twickets with a £100 fee. 2 x £150 face value tickets for £776, [this] should be illegal," he added. 

Twickets typically charges between 10-15% of the ticket value as its own fee. 

We have approached the company for comment.

Separately, the government is now looking at the practice of dynamic pricing - and we've had a response to that from the Competition and Markets Authority this morning.

It said: "We want fans to get a fair deal when they go to buy tickets on the secondary market and have already taken action against major resale websites to ensure consumer law is being followed properly. 

"But we think more protections are needed for consumers here, so it is positive that the government wants to address this. We now look forward to working with them to get the best outcomes for fans and fair-playing businesses."

Consumer protection law does not ban dynamic pricing and it is a widely used practice. However, the law also states that businesses should not mislead consumers about the price they must pay for a product, either by providing false or deceptive information or by leaving out important information or providing it too late.

By James Sillars , business reporter

It's a false start to the end of the summer holidays in the City.

While London is mostly back at work, trading is fairly subdued due to the US Labor (that's labour, as in work) Day holiday.

US markets will not open again until Tuesday.

There's little direction across Europe with the FTSE 100 trading nine points down at 8,365.

Leading the gainers was Rightmove - up 24%. The property search website is the subject of a possible cash and shares takeover offer by Australian rival REA.

The company is a division of Rupert Murdoch's News Corp.

One other point to note is the continuing fluctuation in oil prices.

Brent crude is 0.7% down at the start of the week at $76.

Dragging the cost lower is further evidence of weaker demand in China.

Australia's REA Group is considering a takeover of Rightmove, in a deal which could be worth about £4.36bn.

REA Group said in a statement this morning there are "clear similarities" between the companies, which have "highly aligned cultural values".

Rightmove is the UK's largest online property portal, while REA is Australia's largest property website. 

It employs more than 2,800 people and is majority-owned by Rupert Murdoch's News Corp,.

REA Group said: "REA sees a transformational opportunity to apply its globally leading capabilities and expertise to enhance customer and consumer value across the combined portfolio, and to create a global and diversified digital property company, with number one positions in Australia and the UK.

"There can be no certainty that an offer will be made, nor as to the terms on which any offer may be made."

Rightmove has been approached for comment.

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Group Tours

Explore the 1000 Islands, a destination of choice among group and charter tours, offering breathtaking scenery and endless shorelines. Quaint waterfront villages like Alexandria Bay, Clayton, Sackets Harbor, Brockville and Gananoque to small cities such as Kingston and Watertown offer a unique blend of attractions and rich heritage that create amazing memories for groups large and small. Lodging ranges from the one-of-a-kind to national brands.

This amazing vacationland has everything from boat tours, castles, lighthouses, battlefields, vineyards, whitewater rafting and so much more to put together a unique itinerary for all ages. Local food and drink are celebrated here, and you have many opportunities to meet the makers.

Interstate 81 runs through the region making it easily accessible from throughout the Northeast and connects to Ontario’s Highway 401 just north of the Canadian border.

With so much to see and do, we invite you to spend days exploring the possibilities of the beautiful 1000 Islands! We would be more than happy to assist you in planning your group’s time here and making your 1000 Islands tour the best of the best.

For planning assistance contact Tillie Youngs, Sales Manager at 315-482-2520, ext. 318 or email [email protected] .

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Thousand Island Park, NY

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Evans Mills, NY

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Crysler, ON

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Wellesley Island, NY

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Kingston, ON

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Prescott, ON

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Gan Brewing Company

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Sackets Harbor, NY

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Holiday Inn Express Hotel & Suites Gananoque

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Homewood Museum

Maitland, ON

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King’s Lock Craft Distillery

Johnstown, ON

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Kingston 1000 Islands Cruises

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Old McDonald’s Farm

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Old Stone Mill National Historic Site

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Quality Inn & Suites 1000 Islands

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Chippewa Bay, NY

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Cape Vincent, NY

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