Grievance Officer
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Grievance Officer at MakeMyTrip
No Grievance Officer appointed by MakeMyTrip.com.
Contact Us information provided at https://www.makemytrip.com/support/contact-us.php , which requires a ticket to be generated after logging in, in case of any complaint.
MakeMyTrip.com Management information provided at: https://www.makemytrip.com/about-us/management_list_view.php
April 2, 2022 at 3:23 pm
Pls refund my amount.
Koela Roy 9830304062
mmt_logo Refund Status Booking ID: NF2L6TBW1ZONS3DW3298 Dear Partha, Greetings from MakeMyTrip! We have an update for your booking NF2L6TBW1ZONS3DW3298 Your booking is cancelled as per the information received from the airline. Cancelled: Kolkata-Bagdogra: Partha We have therefore initiated a refund of ₹ 2,436 to your Wallet . The refund processed in your Wallet reflects instantly in the form of MyCash. If you would like us to transfer the refund from your Wallet to Bank Account/Credit Card/Original Paymode, please select ‘Transfer MyCash to Bank Account/Credit Card/Original Paymode’ in your Wallet section.
View refund tracker and timeline by clicking here. Note: Please do not reply to this mail.It has been sent from an email account that is not monitored.
April 11, 2022 at 3:14 pm
Dear Sir/Madam
This has reference to the Company Air ticket booked through your website wherein GST Invoice for Makemy Trip Service Fees not received by us. The Details as under for your reference.
Name of the Company : SNV Aviation Private Ltd GST No. of the Company : 27ABECS9580P1ZC
Transaction Date Amount 07-02-2022 12,869.00 25-02-2022 11,120.00 25-02-2022 44,818.00 03-03-2022 15,086.00 07-03-2022 27,550.00 12-03-2022 13,062.00 12-03-2022 14,048.00 14-03-2022 22,848.00 15-03-2022 14,742.00 21-03-2022 6,088.00
Kindly provide the GST Tax Invoice for the above transactions for claiming the GST Credit.
Thanks, and regards
Suresh Kotian Assistant Manager, Finance | Akasa Air Urmi Estate, Tower A, 12th Floor, 95, Ganpatrao Kadam Marg, Lower Parel (W), Mumbai 400013 +91 8767639930 | akasaair.com
April 27, 2022 at 11:50 am
Helo iam arun s iam booking train ticket and wrong name in entry no more customer support your make my trip I want change my name please immediately action please
April 27, 2022 at 1:55 pm
I booked an outstation cab from Gurgaon to Bareilly, and the price showed Rs4100. We followed the same route, and when the trip ends, driver showed that we travelled 25kms extra. when we questioned hum, he said that maps never show the correct route, not covers the highways etc(which is pathetic explanation) and charged us RS375 extra.
Please look into it.
May 24, 2022 at 5:20 pm
My flight was cancelled by Airlines Indigo and Indigo has refunded full amount to MakeMyTrip MM. But MMT has not yet refunded to me and the details are as below. 6E 7231 PNR no. CRFGNK Bengaluru to Rajahmundry Dated 11.05.2022 Cancelled the flight by Indigo due to Cyclone
Please refund my full amount
Thanks & the best regards, Dr Mopidevi Venkatewara Rao 9660600177 [email protected]
May 24, 2022 at 5:21 pm
Thanks & the best regards, Dr Mopidevi Venkatewara Rao
September 14, 2023 at 3:35 pm
My flight was cancelled by Airlines GoFirst and have requested for refund . But MMT has not yet refunded to me and the details are as below. G8-172 and G8-205 PNR no. WY5JSZ Pune to Leh Dated 01/08/2023 Cancelled the flight Airline Please refund my full amount
Thanks & the best regards, Vijay Patil
September 14, 2023 at 11:45 pm
I was trying to book a holiday package to Andaman through Makemytrip customer care for which the agent gave me a quote of 1.26 lakhs which had my preferred hotels with all the required sightseeings, cab transfers and ferries along with a Photoshoot at havelock. I requested the photoshoot activity to be removed and also to offer some discounts post which she called me saying she would be able to offer the package at 1.07 lakhs if I make the payment immediately as some offer is going on in MMT. Agreed that my mistake was I only checked the activities where photoshoot was removed and rest all was fine including transfers and I made the payment and dint realise that she simply removed the ferries in the name of discount. Post realisation, I kept calling the agent and she stopped picking up the call I feel cheated and harassed. I raised it with customer care even through Twitter but even there the customer care is unresponsive. It has been 4 days that I have raised it in Twitter but they keep asking to wait for resolution even without knowing the problem. Can someone assist me. I want the ferries to be added to my package and without spending a single penny as it’s their fault.
September 18, 2023 at 12:38 am
Dear Sir/Madam,
I have not received the refund of my unsuccessful booking, Booking I’d – NH77111278229558.
It’s very disheartening and painful as you have passed your refund timeline and yet I have not received my amount.
Also no body from your company look after it after various telephonic communications and email to your office.
Please refund my amount earliest otherwise I will put a legal action against your company and complaint this pathetic service of your to ministry of tourism or other related government administrative sites.
Urgently reply me.
Date of transaction- 26/08/2023 Amount – 8664/- RRN – 6930184861166730006096
Prathu Sharma Mb 9458090990
October 18, 2023 at 5:27 pm
Dear Sir/Madam I have not received the refund of my unsuccessful booking, the bus timing was 11.59pm night on 30th September 2023 the bus got technical issue and did not came on time it came at 4am in morning on 1 October 2023 Booking Id – NU710071061983752 It’s very disheartening and painful as you have passed your refund timeline and yet I have not received my amount Also no body from your company look after it after various telephonic communications. Please refund my amount earliest
Urgently reply me or call me at number provided Date of transaction- 30/09/2023 Amount- 3154/- Booking Id-NU710071061983752 PNR- A8NENBZY Thanks Sarita Mb no.- 7007869786
October 18, 2023 at 6:21 pm
Hi I have booked a ticket with ID NN7017150174546 I want you to raise claim against this ID as I had a word with Malindo airlines and they are ready to provide me with my refund and they want you to raise claim against it as I am unable to see booking details on my trip account so I request you to proceed asap so that I can resume with my refund
October 19, 2023 at 7:04 pm
I booked chennai-coimbatore return flight (K2UVUH) and paid Rs.12189 in total. But my mother passed away suddenly on 10th, so i had to travel at the earliest abailable flight from london. Hence i have cancelled the above trip. The total refund was only Rs3430 In view of the unfortunate situation of cancellation, i request you kindly that full refund is given. I can email my mother’s death certificate for evidence if you provide me an email ID. I hope you will consider my request. Thanking you in advance Best wishes Badrinath
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5 Best ways to resolve MakeMyTrip complaints
Table of Contents
What is MakeMyTrip?
- Contact customer support
- Target via social media
- Send a legal notice
- Contact Consumer Helpline
- File a case in Consumer Court
- Bonus- Voxya
India has a rich heritage, divine destinations full of greenery and peace, and resembles no less than the daughter of Mother Earth. Not only Indians but foreigners are also mesmerised by the charm and elegance of her beauty. Due to COVID last year, people were trapped inside their homes and completely quarantined. Everyone missed the fun and enjoyment of travelling.
This year, we are witnessing the reopening of all the places in India. Major tourist attractions are getting ready for visitors after almost a two-year lockdown. People will hurry to book their tickets online. Credit goes to digitisation! Paytm, MakeMy Trip, Amazon, and other large online portals will remain busy in the upcoming months. Ah! The festive season serving as a cherry on the cake.
There is always a problem tailed to good news. Traffic jam! Customers will witness heavy traffic while booking their tickets, cancellation of flights, no refunds from the retailers, and many more chaotic confusions will occur in a few months or so. And guess which retailer will face most of the problems?
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MakeMy Trip (MMT) is one of the famous online booking websites in India. Founded in 2000, the company is headquartered in Haryana. One can book railways, flights, hotels and bus tickets through this website. It also has offices located in Dubai, Kuala Lumpur, Singapore, New York, Bangkok and Phuket. In 2016, it merged with GoIbibo, another famous online booking portal, through a stock transaction.
In recent years, MMT has started hearing many complaints from its customers. Some of the common problems are-
- Putting a call on hold and not replying.
- Fraud cases in the name of MMT.
- Unwanted transaction from the MMT wallet.
- No refund from MMT.
- Poor hotel booking services.
- Unnecessary deduction of amount while cancelling a ticket.
- Multiple deductions of amount from bank/wallet.
- Alteration in booking hotels.
- Not providing the accommodation the customer has booked.
- Fake call in the name of customer care to transact the amount from the bank/wallet.
How to solve MakeMyTrip complaints?
Here are the best five ways to resolve MakeMyTrip complaints easily-
1) Contact customer support
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File A MakeMyTrip Complaint Now!
2) Target via social media
In today’s world, where social media has become the largest platform to make a trend or a change. Customers can always reach to take advantage of such a platform. Just post your queries tagging the official account of MMT at the particular platform that you are using, and wait for them to answer your doubts. Here is the list of official handles of MMT-
Twitter – @makemytrip Instagram – @makemytrip Facebook – @makemytrip LinkedIn – https://www.linkedin.com/company/makemytrip.com/
3) Send a legal notice
Sometimes, sending a legal notice comes in handy. The other party may not want to file the case to the court or go for lengthy hearings. No one wants to waste their time in this busy generation. So the parties either negotiate, arbitrate or mediate with the help of the legal notice. Without any doubt, a legal notice saves time and serves the purpose.
Here is how one can send a legal notice to MMT-
Step 1 – Contact a verified lawyer and ask him to draft a legal notice on your behalf.
Step 2 – Mention the name of the company/person against whom the notice has to be sent.
Step 3 – Mention the causes/complaints/proofs that support your complaint. A proper notice should have all the facts, details, and a complete summary of the problem.
Step 4 – Ask the other party for negotiation.
Step 5 – Send the notice via registered post.
Step 6 – Keep the receipt of the letter with yourself for future references.
4) Contact Consumer Helpline
Step 1 – Visit the official Consumer Complaint Portal here https://consumerhelpline.gov.in/user/signup.php and fill up all the details as asked on the screen.
Step 2 – Attach the required documents and submit the fees. One can find the fee details here https://www.gama.gov.in/ConsumerGrivences.aspx . You can submit the fees online or via a challan offline to the nearest consumer forum in your district.
Step 3 – Track the status of your complaint by entering the docket number and your registered mobile number here https://consumerhelpline.gov.in/user/track-complaint.php
Step 4 – Call the National Consumer Helpline number 1800-11-4000 or 14404 between 9:30 a.m. to 5:30 p.m. on working days to submit your grievances.
5) File a case in Consumer Court
Consumer courts are special courts that are meant to solve disputes, grievances, and other problems of the consumers. One can reach their nearest consumer court to file a case against MMT. Visit the website here http://ncdrc.nic.in/districtlist.html to find the nearest court in your district.
Bonus – Voxya
Besides the above five solutions, one can always reach out to Voxya at any point in time. Voxya, an online consumer complaints forum follows the Consumer Protection Act 2019 and assists its customers accordingly. Make sure you have contacted the MMT executives first before filing a complaint through Voxya. One has to follow these steps to file a complaint against MMT-
Step 1 – Visit Voxya and click on “ File a complaint “.
Step 2 – Choose the option MakeMy Trip and write your complaint.
Step 3 – Enter your details and submit.
Step 4 – Keep a record of all the details, bills, and receipts for future references.
Voxya will raise your voice and take legal action by sending notice and filing a case in the consumer forum . It has a large team of experienced and verified lawyers that will assist you in every possible way they can.
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So, lean back and relax, and let the authorities do their job. Don’t create a fuss out of anywhere. Provide all the information to these authorities so that they can help you solve your case.
Resolve Your MakeMyTrip Here: File MakeMyTrip Complaint Now!
Voxya an online consumer complaint forum resolved many consumer complaints against MakeMyTrip. The legal team send legal notice to the company and successfully got a reply from them in which the company agree to refund the amount. See the glimpse of the legal notice reply which voxya team received from the MakeMyTrip.
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Online Consumer Complaint Filing against MakeMyTrip
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Planning for a trip beforehand is something a lot of travel mongers like to do. People like to book transportation and accommodation for at least a few days before the vacation. This digital age has enabled us to do so.
Unfortunately, it has also opened doors for new scammers and frauds who lure customers by offering discounts on their travel budget. Even if you’re not scammed, you can easily encounter a deficiency of service on the part of travel agencies. MakeMyTrip is no exception here.
Thus, it is highly recommended to be aware of the legal process to file a consumer complaint against MakeMyTrip from the DPIIT, Govt. of India certified Consumer Protection Portal.
Frequent Service Deficiency from MakeMyTrip:
- No refund after Cab/Ticket cancellation
- Hotel denying Check-ins
- Fake promises under Booked Packages
- Poor Hotel condition
- Charged for Service under the All-Inclusive Package
- Misconduct from the Trip Providers
If you’ve faced any of the aforementioned deficiencies of service, then you should proceed to file a complaint against MakeMyTrip .
Course of action
- Sending an email or Calling MakeMyTrip is an option for you. You can let them know of your grievance and compensation by contacting them.
- Contacting the hotel or transportation company directly could be the last step you can take to sort out your issue on your own.
Many cases usually remain unresolved even after following the course of action. The agency either refuses to cooperate or they shut out your refund demand.
In that case, you’re required to lodge a consumer complaint against MakeMyTrip in court. Filing a case in court is not an easy task as this requires a lot of detailed paperwork to draft the official complaint.
The last resort, Online Complaint Filing against MakeMyTrip
Just because filing a consumer complaint needs detailed drafting, doesn’t mean people will stop fighting for travel scams. That’s why you will get professional help from the specialized advocates who will take on your case and file the complaint on your behalf.
If you’re looking to file a complaint against MakeMyTrip, then it is only one click away from Online Legal India™, the country’s own consumer protection platform. Here, the efficient advocate panel provides 360 ° guidance from gathering the essential pieces of evidence, writing up the Application Letter, and filing the complaint to the Consumer Court at the quickest of all.
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18 Jan, 2022
PLZ I request you to put case on MMT.. CHEATING ALWYS
Team Online Legal India™
19 Jan, 2022
Hello Mr. Arora, thank you for contacting us. Our Team Online Legal India will get back to you shortly to discuss and resolve your issue by filing a Consumer complaint against MakeMy Trip.
Bibhash Kumar
10 Sep, 2021
MMT..C.u.s.t.o.m e.r...c.a.r.e .no..93;:39-:-5;55:-:2.91;;Neverr ever take one of the worst bank…
Hello Bibhash, thank you for getting in touch with us. We have highlighted your issue and will get back to you soon to file Consumer Complaint against MakeMy Trip.
Mayur Bavaliya
Fake promise under booking package
14 Sep, 2021
Hello Mayur, we have highlighted your issue and will get back to you shortly to discuss and resolve your issue by filing Consumer Complaint against Makemy Trip. Be ready with all the evidence.
Ramakant Desai
10 Jan, 2022
I have booked my flight having booking ID NN7AO8RHB34YVI759665 on date 6th January 2022. My booking reported unsuccessful due to non receipt of money whereas the amount of Rs 50593/- has been debited from my Saraswat bank account. You are requested to transfer the money to my bank account or confirm my booking.
Thank you Ramakant for reaching out to us. We will get back to you soon.
Biplab Acharjee u
07 Aug, 2021
I want dinner
10 Aug, 2021
Hello Biplab, be prepared with all the necessary proof as our Expert Team is about to reach out to you to file a complaint against MakeMyTrip.
Anjali Malhotra
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MakeMyTrip - Overview, CEO, Products, Business
MakeMyTrip is a Travel & Tourism based company and has headquarters in Gurugram, Haryana, India. MakeMyTrip has 4228 employees working in various departments like Sales, Marketing, HR, Finance & Operations. It was founded in 2000. MakeMyTrip specialises in Travel, Domestic & International Air Tickets, Domestic & International Hotel Bookings, Bus Tickets Across India, Train Tickets Across India, B2b & Affiliate Services, Domestic & International Holiday Packages Get Meesho company profile, CEO, top employees, contacts on EasyLeadz. MakeMyTrip contact number is 91 1244628747
MakeMyTrip - Overview, Employees, Industry, Products & Business Model
Below Table Gives all details of MakeMyTrip, including but not limited to its Industry, Headquarters, Founder, CEO, Founded Year & Ownership of MakeMyTrip.
MakeMyTrip - Business Model, Products & Services Offered
Below Table Gives information on the business model of MakeMyTrip & the products & services offered by MakeMyTrip. It also includes who are the ideal customers that MakeMyTrip currently sells its products & services to.
MakeMyTrip Frequently Asked Questions
When was MakeMyTrip founded?
MakeMyTrip was founded in 2000.
Who is the Founder of MakeMyTrip?
Aestino Aestino is the founder of MakeMyTrip.
How much revenue does MakeMyTrip generate?
MakeMyTrip generates $10M in revenue.
Where are MakeMyTrip headquarters?
MakeMyTrip headquarters are in Gurugram, Haryana, India.
How many employees does MakeMyTrip have?
MakeMyTrip has 4228 employees.
What sector does MakeMyTrip operate in?
MakeMyTrip is in travel & tourism sector.
Is MakeMyTrip a public company?
Yes, MakeMyTrip is a public company.
What does MakeMyTrip Do ?
Makemytrip.com is india’s leading travel company. launched in india in 2005, makemytrip was the first travel portal in the country and is regarded as the pioneer of online travel. its comprehensive offerings supported by the convenience of online transactions and value-based prices revolutionized the way indians purchased travel services. after a successful launch, makemytrip continues to lead the market with innovative products and services. the web-site attracted over 7.8 million unique visitors per month in fiscal year 2015 according to comscore. makemytrip also has an offline presence through 60+ stores across india. in august 2010, the company had a successful ipo on nasdaq, becoming the first indian travel company to list overseas. makemytrip ranked among the ten ‘best companies to work for in india’ for four years in a row (2010-2013). makemytrip group (mmyt) acquired luxury tours and travel pte ltd, a singapore-based agency in 2011. this was followed by acquisition of thailand-based hotel travel group (operating website www.hoteltravel.com) and thailand-based itc group, in 2012. in february 2014, makemytrip completed the acquisition of www.easytobook.com which is headquartered in amsterdam. makemytrip has received numerous accolades for providing best-in-class services to travelers. most recently, it was awarded the world travel award for best travel portal india (2014). phocuswright recognized makemytrip as the most innovative b2c company creating consumer friendly technologies, at travel innovation summit (2013). it received the eyefortravel award for the best mobile strategy and best mobile solution (2012). makemytrip has also received the lonely planet award for india’s favourite travel portal (2013 & 2012), cnbc travel award (2013 & 2009) and galileo-express travel world “best ota award” (2007). follow us on glassdoor // fb // twitter http://goo.gl/kgiaob http://goo.gl/qq6lma http://goo.gl/hjck8p
What does MakeMyTrip specialize into ?
MakeMyTrip specialises into Travel, Domestic & International Air Tickets, Domestic & International Hotel Bookings, Bus Tickets Across India, Train Tickets Across India, B2b & Affiliate Services, Domestic & International Holiday Packages
What is the Legal Name of MakeMyTrip ?
The legal name of MakeMyTrip is MakeMyTrip
What is the CIN number of MakeMyTrip ?
We are unable to find the CIN number of MakeMyTrip. Our systems are trying to find it, we will update it as soon as we have it.
What is GST number of MakeMyTrip ?
We are unable to find the GST number of MakeMyTrip. Our systems are trying to find it, we will update it as soon as we have it.
Does MakeMyTrip owns any trademarks ?
We are unable to find any trademarks related to MakeMyTrip. Our systems are trying to find it, we will update it as soon as we have it.
Does MakeMyTrip owns any patents ?
We are unable to find any patents related to MakeMyTrip. Our systems are trying to find it, we will update it as soon as we have it.
Who are the key investors in MakeMyTrip ?
MakeMyTrip does not have any investors associated with the company.
Is MakeMyTrip an ecommerce company ?
No, MakeMyTrip is not an online store or an ecommerce company.
Is MakeMyTrip a SAAS company ?
No, MakeMyTrip is not a SAAS Company.
Who owns the company MakeMyTrip ?
MakeMyTrip is owned by the public markets as its a public company.
Is MakeMyTrip a business to business i.e B2B company ?
Yes, MakeMyTrip is a Business to Business i.e B2B company.
Is MakeMyTrip a Business to consumer i.e b2c company ?
No, MakeMyTrip is not a business to consumer i.e B2C company.
Is MakeMyTrip an exporter ?
No, MakeMyTrip is not an exporter of products or services.
Who is the CEO of MakeMyTrip ?
Aestino Aestino
Who are the directors of MakeMyTrip ?
We do not have the information about the Directors of MakeMyTrip. Our systems are trying to find it, we will update it as soon as we have it.
Which Products are sold by MakeMyTrip ?
We do not have the information about the Products of MakeMyTrip. Our systems are trying to find it, we will update it as soon as we have it.
What services MakeMyTrip provides ?
We do not have the information about the Services of MakeMyTrip. Our systems are trying to find it, we will update it as soon as we have it.
What is the stock symbol of MakeMyTrip ?
We do not have the information about the Stock Symbol of MakeMyTrip. Our systems are trying to find it, we will update it as soon as we have it.
Is MakeMyTrip listed on stock exchange ?
We do not have the information about the Stock listing of MakeMyTrip. Our systems are trying to find it, we will update it as soon as we have it.
Who is the brand ambassador of MakeMyTrip ?
We do not have the information about the Brand Ambassador of MakeMyTrip. Our systems are trying to find it, we will update it as soon as we have it.
Is MakeMyTrip an Indian Company ?
Yes, MakeMyTrip is an Indian Company.
Is MakeMyTrip an MNC ?
No, MakeMyTrip is not a Multinational Company.
Who are the top competitors of MakeMyTrip ?
We do not have the information about the Competitors of MakeMyTrip. Our systems are trying to find it, we will update it as soon as we have it.
When was MakeMyTrip incorporated ?
The top competitors of MakeMyTrip are - 2000
What is the authorized capital of MakeMyTrip ?
We do not have the information about the Authorized Capital of MakeMyTrip. Our systems are trying to find it, we will update it as soon as we have it.
What is the paid up capital of MakeMyTrip ?
We do not have the information about the paid up capital of MakeMyTrip. Our systems are trying to find it, we will update it as soon as we have it.
What is the registered address of MakeMyTrip ?
The registered address of MakeMyTrip is Gurugram, Haryana, India
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MakeMyTrip India Contact Information, Corporate Office, Email ID
- October 16, 2021 October 16, 2021
Are you searching for MakeMyTrip India contact details on internet? Then you are at right place. Here you can find MakeMyTrip India Contact Information, Corporate Office, Email ID including headquarters address, customer support number, office phone number, helpline number, and email id. If you are seeking for the profile like office locations, parent company, foundation year, founder, etc. So, from below, you can find all that including contact details of MakeMyTrip India.
About MakeMyTrip India
MakeMyTrip Limited is an India based online travel company. The company was founded in 2000, has main office as head office in Gurugram. MakeMyTrip Limited is one of the largest online travel companies in India. It is one of the famous names, providing online travel services in India. MakeMyTrip Limited provides Flights, Hotel, Holidays, Cabs, Rail and Bus. Below, you can check all types of contact details of MakeMyTrip India Company.
MakeMyTrip India Company Profile
Company Full Name: MakeMyTrip Limited , Type: Public, Industry: Online travel, Founded Year: 2000, Founder: Deep Kalra, Headquarters: Gurugram, Key People: Deep Kalra (Founder), Rajesh Magow (Co-Founder and CEO), Parent Company: NA, Subsidiaries: Ibibo, ITC Group, Hotel Travel Ltd., Easy to Book Holding B.V.
How to find MakeMyTrip India Contact Information
The company has so many customers and they are always try to searching for MakeMyTrip India contact details including office address, and customer care number on the internet. Sometimes, customers faces many types of issue with products and also want to contact for general queries. But, they really don’t know how to contact MakeMyTrip India customer care, as well as how to contact MakeMyTrip India for customer support.
At this right place, you can find all important contact details of MakeMyTrip India and fastest ways to reach MakeMyTrip India customer care team as well as technical support team and other departments for any kind of help. You can also get main office address of MakeMyTrip India, customer care number of MakeMyTrip India, as well as MakeMyTrip India toll free number, MakeMyTrip India contact phone number, MakeMyTrip India helpline number, blogs, official website, as well as contact information of board of directors, if available.
MakeMyTrip India Customer Care Information
In this section, you can get MakeMyTrip India customer care information , such as helpline number, customer support email and more.
- MakeMyTrip India Helpline Number: +91-124- 4628747 ( Fixed Line)
- MakeMyTrip India Customer Support Email: NA
- MakeMyTrip India Office Address: DLF Building no. 5, Tower B, DLF Cyber City, DLF Phase 2, Sector 25, Gurugram 122002, Haryana, India
- Official Website of MakeMyTrip India: www.makemytrip.com
MakeMyTrip India Main Office Contact Details
Through the information of MakeMyTrip India offices , you can get much more support after customer care department. Here, you can check headquarters address of MakeMyTrip India, contact phone number of MakeMyTrip India corporate office India, as well as MakeMyTrip India office locations.
- MakeMyTrip India Main Office Address: DLF Building no. 5, Tower B, DLF Cyber City, DLF Phase 2, Sector 25, Gurugram 122002, Haryana, India
- MakeMyTrip India Main Office Phone Number: +91-124- 4628747 ( Fixed Line)
- MakeMyTrip India Main Office Fax Number: NA
- MakeMyTrip India Main Office Email ID: NA
Note: Some contact numbers provided above may be non toll free number, so we are suggest you to verify call charges from your operator before call.
As you checked https://theindianblog.in/ has provided MakeMyTrip India Contact Details, Main Office, Phone No, Social ID including office customer care number, phone number, headquarters address, as well as official website. If you are facing any type of issue with above-given information, please tell us.
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MakeMyTrip Inc. 60 East 42nd Street, Suite 605, New York NY 10165,Phone - +1 212 760 1511
MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India
Click here for our Retail Office Locations
Existing Bookings
Help Line (US): (1800) 463 4210, (0124) 478 1925
New Bookings
Click here for our Head Office and Retail Office Locations
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EaseMyTrip Help: Register Your Booking Complaint with EaseMyTrip
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EaseMyTrip is an online travel and hospitality booking platform, owned by Easy Trip Planners Limited. It offers a range of services such as international flight/charter booking, hotel reservations, bus/train ticketing, holiday packages, and cab booking in over 30 countries across the world.
The major countries where EaseMyTrip is available are India, Singapore, London, the USA, the Philippines, Thailand, and the UAE.
Have complaints about EaseMyTrip? We understand that sometimes, unexpected issues can arise during your travel planning or while you’re on the go. Some of them can be about:
- Flight/Bus delays or cancellations
- Delayed or missing refunds
- Service changes
- Unauthorized deductions
- Billing disputes
- GST Invoice issues
- Booking failures
- Payment issues without a ticket
- Insurance queries
- EMT Pro plan issues
Here’s how you can resolve your complaint with EaseMyTrip, along with escalation options when needed.
Level 1: Customer Care, EaseMyTrip
As per the customer service policy of EaseMyTrip, the first step to register a complaint with EaseMyTrip is to contact the customer service team via helpline number, email, or online complaint form (or use mobile app). You can do this by:
- EaseMyTrip complaint number : +911143131313
- Customer Care Number : +911143030303
- WhatsApp : Message on +919990330330
- Email : [email protected]
- Complain online to EaseMyTrip : File a complaint
Be Aware! Don’t provide any personal or financial sensitive information, use only the official EaseMyTrip app for its services.
Hey! Don’t forget to include this information in your complaint:
- Your booking reference number
- Nature of complaint
- A brief description of your issue or complaint
- Any supporting documents or screenshots, if applicable
Have you submitted your complaint? Yes! Note down the reference/ticket ID to track status or as proof of acknowledgement.
For any other assistance, email to:
The customer support team will try to resolve your issue or complaint as soon as possible. If ignored by the support team, you know what should be done. Just, escalate your complaint to higher authority (Customer Service Head) at level 2.
Live in one of these countries? Contact the overseas offices of EaseMyTrip to raise your complaints regarding flights, booking, or other travel services.
Overseas Offices
Level 2: escalate to service head, easemytrip.
Customer Service Head (CS) is the Nodal Officer in EaseMyTrip, a senior executive, responsible for handling customer grievances and ensuring customer satisfaction.
If you are not satisfied with the resolution provided by the EaseMyTrip customer service, escalate your complaint to the nodal officer of EaseMyTrip.
You can escalate your complaint to the CS Head by email or write a letter to:
When you escalate your complaint to the Service Head, make sure you mention the following information:
- Complaint reference number
- A detailed description of your issue or complaint
- The reason for your dissatisfaction
The nodal officer will acknowledge your complaint within 48 hours or a specified timeframe and try to resolve it within the given resolution period.
Have any travel insurance disputes? You can complain through the Bima Bharosha, IRDAI
Level 3: National Consumer Forum
The final stage of escalation of the disputed matter is approaching the consumer forum or consumer court. This legal route is available if you believe that your rights as a consumer have been violated or if you have experienced any monetary loss or damage due to EaseMyTrip.
Please note : You can also lodge an informal consumer complaint with the National Consumer Helpline (NCH) of the Department of Consumer Affairs and Food.
Consumer Disputes Redressal Commission:
Want to file a formal complaint? You can do so at the Consumer Disputes Redressal Commission (NCDRC) in your district or state, depending on the monetary value of your claim. A nominal fee is required, and you must file your consumer complaint online through E-DAAKHIL, along with all relevant documents and evidence.
The consumer forum or the consumer court will hear your case and pass judgment based on the facts and merits of your complaint. The judgment may include an order to EaseMyTrip (Ease Trip Planners Ltd) to rectify the issue, provide a refund, or pay compensation for any loss or damage caused to you.
You can find more information about the State Consumer Commission to know how to file a complaint in respective forums.
Using the Complaint Hub App
Another effective means for filing complaints is through the Complaint Hub App. Here’s how to use it for EaseMyTrip:
- Install: If you haven’t already, download the Complaint Hub App from your app store.
- Login/Register: Sign up for an account on the app.
- Search: Search “EaseMyTrip” and select the company’s profile.
- Complaint Options: The EaseMyTrip profile on the app will detail various methods for complaining. You will find options that correspond with Level 1, Level 2, and further escalation procedures, as well as the profiles of the higher consumer authorities.
We hope your concerns with EaseMyTrip will be satisfactorily resolved. If you require additional assistance, please reach out to us using the communication methods listed below or through our Complaint Hub profile on the App.
- EaseMyTrip (Ease Trip Planners Ltd)
First published on:
Complaint Hub has verified all the information on the post. If you have not found any solution, or information related to your issue, or want guidance to get redressal of any unique problem/complaint then you can connect with us without any hesitation.
You can message us directly from our Contact Us page or mail us at SUPPORT - [email protected] . We will respond to you with the procedure and guidance for your issues to get a faster resolution.
Read the Terms and Conditions to use the information for any commercial or profit purpose ( Don't violate the Terms of Use ). All the information is provided for self-help and guidance to know the rights of the common people.
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For any other assistance, please contact our Customer Support service. For Flights / Hotels / Holidays. (0124) 4628747. (0124) 5045105. (0124) 2898000. For Bus. (0124) 4628765/ (0124) 5045118 From all major operators. For Trains. (For PNR enquiry & current status.
Please reach out to our customer support service for all your travel-related queries. To raise your concern, please reach us on our customer care contact number 0124-4628747 and we will assist you promptly. Or, you can also view the status of your bookings and submit your queries on our My Trips page. Currently, our customer support is not available over email.
Pls refund my amount. Koela Roy 9830304062. mmt_logo Refund Status Booking ID: NF2L6TBW1ZONS3DW3298 Dear Partha, Greetings from MakeMyTrip! We have an update for your booking NF2L6TBW1ZONS3DW3298 Your booking is cancelled as per the information received from the airline. Cancelled: Kolkata-Bagdogra: Partha
For the escalation, use e-mail, or submit the online grievance to the authorized person via the online grievance portal. ... Hi Make my trip Team I have recently booked a flight with make my trip Flight Ticket (Round trip) Booking ID: NN25BB01NNY02ABB7455, (Booked on 14 April 2024) Had faced 2 major problems. ... Similarly to login MMT app ...
Contact Us. Fixed Line:(0124) 4628747(0124) 5045105. For any other assistance, please contact our Customer Support service. You can make a booking online through our website and complete your transaction using a variety of secure payment options that are available.
MakeMyTrip Inc. 60 East 42nd Street, Suite 605, New York NY 10165,Phone - +1 212 760 1511
If you need any help or guidance regarding your travel plans with MakeMyTrip, visit the customer support help centre and get answers to your queries. You can also access your account details, manage your bookings, cancel or modify your trips, and more. The customer support help centre is your one-stop destination for all your travel needs.
Please reach out to our customer support service for all your travel-related queries. To raise your concern, please reach us on our customer care contact number 0124-4628747 and we will assist you promptly. Or, you can also view the status of your bookings and submit your queries on our My Trips page. Currently, our customer support is not available over email.
FAQs. Section 1: Introduction. 1. What is my benefit of working with MakeMyTrip.com? Kindly find the carved out list of key benefits of working with MakeMyTrip.com. Strongest OTA with 50% market share. Online Products (Domestic flight/ Hotels/ International flight/ Train/ Buses) Offline Products (International Hotels/ MICE/ FIT/ Group Travel)
Our Achievements. The accolades we have received across categories. Companies with Great Manager 2022. 100 best companies For Women - 2022, won 7th time consecutively. Future Ready Organization Award - 2022. Most Inclusive Companies Index Exemplar 2022. Excellence in Employer Branding (Silver) - 2022. People Focussed CEO of the Year - 2022.
Make sure you have contacted the MMT executives first before filing a complaint through Voxya. One has to follow these steps to file a complaint against MMT-Step 1 - Visit Voxya and click on "File a complaint". Step 2 - Choose the option MakeMy Trip and write your complaint. Step 3 - Enter your details and submit.
Briefly introduce yourself and your role within the company. State the purpose of the email and why you are escalating the issue. Be concise and to the point. Example: "I hope this email finds you well. As [Name of the project] coordinator, I am writing to escalate an issue regarding the project delay.". 4.
If you're looking to file a complaint against MakeMyTrip, then it is only one click away from Online Legal India™, the country's own consumer protection platform. Here, the efficient advocate panel provides 360 ° guidance from gathering the essential pieces of evidence, writing up the Application Letter, and filing the complaint to the ...
No Investments done by MakeMyTrip as on June 7, 2024. CEO. Brijesh Singh. Specialities. Travel, Domestic & International Air Tickets, Domestic & International Hotel Bookings, Bus Tickets Across India, Train Tickets Across India, B2b & Affiliate Services, Domestic & International Holiday Packages. Contact Number. 91 1244628747. Contact Email.
The experience of booking your flight tickets, hotel stay, and holiday package through our desktop site or mobile app can be done with complete ease and no hassles at all. We also deliver amazing offers, such as Instant Discounts, Fare Calendar, MyRewardsProgram, MyWallet, and many more while updating them from time to time to better suit our ...
Post-Sales Support. For booking-related queries, call the myBiz customer care numbers: 1800 103 9695. Onboarding Support. Request a Demo. Mail us at. For a better understanding of myBiz features and benefits: Schedule a Demo! Drop your queries at: [email protected]. M.I.C.E.
MakeMyTrip India Main Office Address: DLF Building no. 5, Tower B, DLF Cyber City, DLF Phase 2, Sector 25, Gurugram 122002, Haryana, India. MakeMyTrip India Main Office Phone Number: +91-124- 4628747 ( Fixed Line) MakeMyTrip India Main Office Fax Number: NA. MakeMyTrip India Main Office Email ID: NA. Note: Some contact numbers provided above ...
For E-Tickets/Cancellations/Refund Status,please visit the My Trips section on App or Website. Help Line (US): (1800) 463 4210, (0124) 478 1925. For any other assistance, please contact our Customer Support service. For Flights / Hotels / Holidays. (0124) 462 8747. (0124) 289 8747.
EaseMyTrip complaint number: +911143131313. Customer Care Number: +911143030303. WhatsApp: Message on +919990330330. Email: [email protected]. Complain online to EaseMyTrip: File a complaint. Be Aware! Don't provide any personal or financial sensitive information, use only the official EaseMyTrip app for its services.
If you are not able to book the tickets online then you can also book the same ticket offline. You just need to send an email to [email protected]. You will get the option on your registered email id and you can send us your final option with confirmation via email. We will book ticket on your behalf and send you the print out.
Rocketreach finds email, phone & social media for 450M+ professionals. Try for free at rocketreach.co Rajesh Magow email address & phone number | MakeMyTrip Co-Founder and Group CEO contact information - RocketReach
MakeMyTrip reviews first appeared on Complaints Board on Feb 14, 2007. The latest review Hotel booking ID NH75031325156884 was posted on May 22, 2024. The latest complaint I reserved an international airtravel trip via MakeMyTrip for my family for this summer " May ** to June ** was resolved on Mar 16, 2024.
Write a review File a complaint. Reviews Complaints Contacts. Phone Email Socials Customer service info. EaseMyTrip Contacts. EaseMyTrip phone numbers. +1 (011) 431-3131. 0 0. EaseMyTrip emails. [email protected].