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Local solutions, delivered globally

CTM provides local service solutions to customers around the world. Please select your local region, and start experiencing the CTM difference!

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Contact CTM

Contact corporate travel management (ctm) today for an obligation-free review of your travel program..

Our expert team are adept at identifying opportunities to reduce costs, increase efficiencies, drive policy compliance and technology adoption, and deliver a positive return on your travel investment.

Looking for assistance with a recent travel booking? Contact your local CTM travel team.

Take your first step towards better business travel.

Simply submit your enquiry below and one of our travel experts will be in touch shortly.

CTM Australia / New Zealand Registered Head Office

Level 9, 180 Ann Street Brisbane, QLD 4000 Australia

Phone (AU): +61 7 3329 7400 Phone (NZ): +64 9 522 5973

Emergency After Hours Support Toll Free AU: 1800 663 622 Toll Free NZ: 0800 801 818

Travel Booking Support: 1800 663 622

CTM Investor Centre

For investor information, visit the Corporate Travel Management Limited Investor Centre at investor.travelctm.com.au

Media Enquiries

Alasdair Jeffrey – Rowland. Email:  [email protected]  Phone: +61 404 926 768 / +61 7 3229 4499

Finance / Accounts Enquiries

Phone: +61 7 3329 7667

Got a question about your travel program?

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• Corporate Travel
• Meetings & Events
• Sustainability
• Global Network
• Case Studies
• Business Travel Blog

Local solutions, delivered globally

CTM provides local service solutions to customers around the world. Please select your local region, and start experiencing the CTM difference!

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Contact CTM

Corporate travel management (ctm) designs simple, effective, and measurable global travel programs that deliver strategic results for businesses in every market they operate in..

Our expert global travel team are adept at identifying opportunities to reduce costs, increase efficiencies, drive policy compliance and technology adoption, and deliver a positive return on your travel investment.

Contact CTM today for an obligation-free review of your global travel program.

Contact CTM for an obligation-free review of your global travel program.

Ctm key contacts, customer support.

If you’re a CTM corporate customer, please refer to your itinerary for contact details of your dedicated Travel Team, or reach out to your Travel Program Manager.

CTM Regional Headquarters

Ctm north america.

+1 866-363-2903

+44 207 429 9600

+852 2313 9722

CTM Australia / New Zealand

(Australia) +61 7 3329 7400

(New Zealand) +64 9 522 5973

CTM Investor Center

CTM is listed on the Australian Securities Exchange (ASX: CTD). For investor information, visit the Corporate Travel Management Limited Investor Center at investor.travelctm.com.au

CTM Investor Inquiries

Allison Dodd Email: [email protected] Phone: +61 7 3210 3354

CTM Media Inquiries

Travel Media Annabel Ausmus Email: [email protected]

Business / Investor Media Alasdair Jeffrey – Rowland. Email: [email protected] Phone: +61 404 926 768 / +61 7 3229 4499

Looking for a regional travel solution?

You're in the home of global travel programs. If you're looking for a regional solution for your business travel needs, please visit your local CTM website to explore our award-winning regional travel services.

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• Strategic Account Management
• Small Business Solutions
• Entertainment Travel
• Sports Travel
• University Travel
• Government Travel
• Event Travel
• Resource Travel
• Leisure Travel
• The CTM Story
• Sustainability
• Business Travel Blog
• Case Studies
• Investor Center

Local solutions, delivered globally

CTM provides local service solutions to customers around the world. Please select your local region, and start experiencing the CTM difference!

Don’t show this again

Connecting Business Through Travel

Connecting Ideas Through Travel

Connecting People Through Travel

Welcome to ctm. we do business travel, differently., corporate travel management (ctm) is a leader in business travel management services in north america and beyond. we drive savings, efficiency, safety, and sustainability to businesses and corporate travelers, wherever your business takes you..

When you partner with CTM you’ll enjoy the experience of business travel done differently – a uniquely designed travel program, built for your business’s specific travel needs and objectives, and expertly delivered in every region you operate in. We design travel programs that drive strategic results for every part of your business and every member of your team.

So if you’re looking for a tailored travel management solution, delivering customer service excellence, innovative technology and a demonstrable return on investment, you’re in the right place.

Experience the CTM difference

Elevate Your Travel Program With Corporate Travel Management

Is your travel program delivering savings, efficiency, and safety to your business and traveling workforce? Are you leveraging your travel data to negotiate better travel deals and positively influence booking behaviors? Do you have access to the tools you need to control your budget, reduce risk, improve sustainability and maximize employee well-being?

If not, it’s time to elevate your travel program with CTM.

We don’t believe in a one-size fits all approach to travel management. We work in partnership with your team to design a tailored travel program, utilizing proven strategies and leveraging big data, to deliver strategic outcomes which align with your business’s unique objectives and priorities. Find out how CTM’s solutions can transform your business travel program and budget today.

Get More From Your Business Travel Program

Bigger Savings

For every dollar spent on our travel management services, we’ll return more to you in savings.

Greater Efficiency

Our expertise, 24/7 support and intuitive technology significantly improves your team's efficiency.

Award-Winning Service

Access award-winning service and solutions designed for your needs, via your prefered channel.

Heightened Safety

Drive safety and well-being to your traveling workforce to reduce risk and increase productivity.

Improved Sustainability

Travel doesn't have to cost the earth. Our tools and solutions support more sustainable travel.

Better Insights

Unleash the power of reliable, actionable data to drive program performance and accountability.

Take your travel program from average to exceptional

Take Your Travel Budget Further

For every dollar spent on our travel management services, we’ll return more to you in savings. That’s the CTM difference.

How we do it

• You’ll benefit from CTM’s extensive global buying power and supplier negotiations to experience exceptional deals on flights, accommodation and car rental
• Your CTM travel platform provides one-stop-shop access to the best corporate negotiated deals, last-minute inventory and dynamic supplier content (NDC-ready), all comparable side-by-side for maximum speed, choice and value
• CTM’s forecasting technology visualizes the cheapest time to travel in a single search, ensuring you travel at the most affordable time
• Your strategic Account Manager will design a bespoke travel policy based on your unique travel behaviors and business objectives, and conducts regular travel program analysis and benchmarking to identify ongoing savings opportunities
• Consolidate your corporate travel, meetings and events spend with CTM for stronger supplier negotiation power and access to great corporate and event travel deals.

Increase Efficiency

Get where you’re going fast.

Leverage CTM’s travel expertise, 24/7 support and intuitive technology to significantly improve your employees’ productivity.

• We put intuitive  travel technology at your fingertips 24/7, making travel research, booking, and trip management simple, efficient and reliable
• Choose your preferred self-service online booking tool and a mobile app to book all your flights, hotels and car rental in a single transaction
• Enjoy round-the-clock travel service from CTM’s travel advisors , via a channel of your choice, for friendly, knowledgeable, and relevant travel support wherever and whenever you need it
• Enjoy access to live consolidated travel reporting across every aspect of your travel program, driving increased visibility, control, and efficiency.

Maximize Safety

Boost Travel Confidence & Productivity

Enhance your employee’s safety while traveling for business with our suite of intuitive and integrated risk management tools.

• Traveler tracking technology enables you to track and communicate with travelers in the event of an emergency, including one-click ‘proof of life’
• Pre-trip approval workflows enable risk identification and management prior to booking
• CTM risk alerts send email and SMS notifications to affected travelers based on itinerary location and risk levels
• CTM Mobile travel app enables travelers to book and manage their travel needs on-the-go for greater independence.

Get Connected.

Contact our team today to discuss your travel program needs., transformative business travel technology.

Global Scale, Local Expertise, Agile Tech

The scale to achieve maximum savings, the spread to provide consistent local market expertise, and the agility to solve tomorrow’s travel challenges today.

Built For Simplicity, Consistency, Flexibility

We take a highly consultative, curated approach to designing unique, simple and effective global travel solutions which deliver strategic results today and into the future.

Your Feedback Drives Our Roadmap

We put you front and center of our product and service roadmap, ensuring you benefit first from the fastest, most relevant and impactful solutions.

Take a tour of our tech stack

Testimonial

The service experience provided and standards we expect from CTM have always been critical to our business success... We now have no ‘downtime’ when a consultant is out of the office, as the entire team knows our policy and our travelers’ needs. This always gives us excellent service continuity, which makes my role just that little bit easier.

- Engineering client -

CTM held our hand through the [implementation] process – training on the booking tool was clear and concise, and the entire exercise could not have run more smoothly.

- Food manufacturing client -

Challenger continues to seek the best return on its investments in technology. Partnering with CTM to implement Fare Forecaster was a commonsense decision that met our needs in achieving this goal.

- Challenger -

Corporate Meetings & Events

Take your corporate meetings and events to a new level of performance with CTM’s specialist event management team, ETM . Our expert event organizers ensure strategically designed meetings and events which deliver exceptional attendee experiences, more strategic outcomes for your business, and a better return on your travel budget.

Benefit from our extensive supplier relationships to leverage corporate deals on accommodation, travel and entertainment, saving you time and money. Moreover, consolidate your corporate and event travel spend through CTM for stronger supplier negotiations, maximizing your overall budget’s potential. Whether it’s corporate events, strategic meetings, conferences, group travel, team-building activities, or sales incentives, we tailor your event management solution to exceed expectations and drive business success.

Partner with us for a connected event experience that drives results for your business, people, and budget.

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Solutions for Every Business Size

Whether you’re a global enterprise, national corporate, or fast-growing start-up, we design travel management solutions that deliver on your goals.

Integrated Technology Ecosystem

Our technology is built to be as flexible as your needs are diverse, putting transformative tools at your fingertips 24/7 for maximum productivity and peace of mind.

Our Customer Success Stories

Don't just take our word for it. Explore our customer case studies and success stories to see how CTM has delivered resuls for businesses like yours.

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• Online and Mobile Booking Solution
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Consolidating her corporate travel program with CTM achieved complete travel policy compliance AND a 20% reduction in travel expenses. Traveling employees are happy and access to reporting data keeps her current with financial activity companywide.

At CTM we don't just provide you with the latest technology, we train your teams on how to use our advanced applications in order to maximize savings and optimize your complete travel program.

CTM makes booking travel for others a breeze. Whether you need an experienced agent to work with, or by using your custom Concur Travel site, arranging travel for your team will be easy. Send itineraries and clone trips all with just a few clicks.

Why Choose CTM?

Owner managed and responsive, we have specialized in business travel since 1990. Start-up is simple and quick, with no contracts required.

Customized Travel

Our commitment to being responsive and flexible, while providing robust tools and personal service, is geared toward watching your bottom line and satisfying your traveler's and administrator's needs.

Get Started

Get started today by filling out our Contact Us form to explore more with a CTM representative.

Global Partnership

CTM is a FROSCH Global Partner, giving ou travelers access to a support network of 2,000+ agents and unique ticketing capabilities in over 50 strategic global markets.

CTM is certified as a Women's Business Enterprise (WBE) through the Women's Business Enterprise National Council (WBENC), the nation's leading third-party certifier of businesses owned and operated by women.

What Our Clients Say About Us

Corporate Travel

ALTOUR is a global Interaction Management Company. The oldest new entrant in global travel management. Take advantage of our global network to increase your worldwide efficiency. Use our negotiated supplier discounts to reduce your costs and take advantage of our travel policy consultation and budget management services to impact your bottom line. A program designed by you, not for you.

Billion dollar leverage with personalized service

Volume produces leverage. Leverage creates influence. ALTOUR is one of the largest travel agencies in the world. We leverage this advantage to secure travel benefits to exceed your expectations.

Strategic account management tailored to your specifications

We tailor account management to your specifications – balancing employee needs with corporate goals. This helps your company overcome whatever unpredictable obstacles travel can bring.

24 hour communication with exemplary service

Our dedicated account management team will bring consistent service for you and your travelers. Our expertise combine local market knowledge with cultural sensitivity. Because business travel can be unpredictable, we give you 24/7 access to an ALTOUR professional to help you solve any last-minute emergencies.

Duty of care that’s proactive, not reactive

It’s not if something happens — but when. We guide you to meet your legal obligations for worldwide travel including prioritizing the safety of your employees.

Priority rates with VIP treatment

With priority rates and exclusive amenities at over 1,700 of the finest properties across the globe – we bring you the VIP treatment you deserve.

24 hour emergency support

After hours 24/7 support.

One call to ALTOUR’s 24/7 after-hours emergency desk is all it takes. Rapid re-accommodation. Assistance with flights, hotels and car rentals.  

Responsive service when you need it most.

Passports and visas

Passports & visas.

Obtaining the correct travel documentation can be difficult and time consuming. Let us jump through the hoops for you.

Our experts understand the timing of a passport renewal - and when to put in a rush. We monitor breaking global events that could affect your visa application.

We partner with CIBT, the largest passport and Visa Company in the world. Last minute requests are our specialty. Relax. Let us simplify your journey.

VIP In-House Services. Call or Write Us.

Email [email protected] or call 212-897-5008

For more information on Passport and Visa requirements, please go to travel.state.gov or contact one of our Travel Advisors.

Currency exchange

Currency exchange.

Avoid the delay of bank currency exchange transactions.  Skip the local money changers with poor exchange rates.  For your convenience, ALTOUR offers foreign currency exchange at nine of our locations. Fast service with competitive rates.  Peace of mind for international travelers, before you arrive.

Altour Financial Services.

1-888-490-2182

Global presence

Global presence.

ALTOUR has built its own collaborative global network bringing the best and brightest in the industry together, rather than simply joining a consortium like so many other travel management companies. By selecting strategic locations in key customer markets, our network delivers efficient and consistent support services 24/7 worldwide.

Law firm travel

We partner with your firm to lower costs while upholding your travel standards.

Billion Dollar Leverage.

Volume produces leverage. Leverage creates influence. With over $4 Billion in sales, ALTOUR is one of the largest travel agencies in the world. We leverage this advantage to secure travel benefits to exceed your expectations.

ALTOUR 24. We Have Your Back.

Around the clock and around the world. Legal travel can be unpredictable. 24/7 access to an ALTOUR professional to help you solve your last-minute legal emergencies.

Duty of Care. It's Not If Something Happens, But When.

Globalization increases risk. We guide you to meet your legal obligation to ensure the safety of your employees, so you can be proactive, not reactive.

Recruiting Service. Going Beyond Booking.

Dining, hotels, entertainment, car rental and accommodations at every level?all for individuals potentially without credit cards. Nationwide and International.

Your Challenges. Our Solutions.

Complete integration with client matter numbers to ensure comprehensive and accurate client billing. Account management to assist with vendor negotiations. Pre-trip reporting, exception reports and lost fare savings reports to monitor and control travel policy. Management of firm-wide partner retreats, events, groups and meetings. Customized reporting to break down travel spend by client, case, retreat or event.

Your Practice. Our Expertise.

You know the law. We know travel. Our experts have decades of experience handling the unique travel needs of the legal community. Handling frequent changes right up to the last minute. Negotiating “war rooms” with flexible cancellation policies.

Private jets

All charters are not the same. Taking a regional flight is different than flying halfway around the world.  When your travel needs change, we are available.  This flexibility ensures that you will get exactly what you need at the very best price.

Safety and security

Prioritizing the safety of our clients is paramount. Our identity theft program, 24 hour support and medical repatriation services are here to give you peace of mind.

There is a new identity theft victim every 2 seconds. When traveling, you are up to 4 times as likely to be a victim of identity theft. Maintain peace of mind on your vacation with identity protection for you and your family.

Our identity protection program for travelers reduces the risk of identity theft by:

• Monitoring millions of data points for suspicious use of your sensitive personal information
• Alerting you at the earliest sign of fraud
• Quickly helping to resolve any incidents that occur.

If your wallet, passport, credit card, or other important document is lost or stolen, we’ll have them canceled and help get a replacement – no matter where you are in the world.

Learn about our Identity Theft Program

No Matter Where. No Matter When.

One call to ALTOUR’s 24/7 after-hours emergency desk is all it takes. Rapid re-accomodation. Assistance with flights, hotels and car rentals.  

Foreign travel advice for UK Citizens.

Foreign travel advice for USA Citizens.

Urgent Help. Capable Hands.

Medical repatriation can be an emotional task. A task that requires expediency and extreme attention to detail. The ALTOUR Medical Repatriation Team is comprised of seasoned travel specialists with at least 25 years experience in the industry. They are prepared to service the most sensitive cases with the utmost care.

Getting Back Home for Urgent Care. By Whatever Means Necessary.

We get your subscribers back home to receive needed medical care.  We help to determine the fastest method of getting home, by air or ground. We rely on key relationships with our vendors to provide special service needs.

Urgent Assistance. At the Best Price Possible.

Our Medical Repatriation team works closely with the ALTOUR airline rate desk to provide our clients the most cost effective options.  An urgent need shouldn’t come with an exorbitant price.

Our Social Responsibility

Business Travel Reimagined

Sign up for our newsletter.

By submitting your email, you are agreeing to receive ALTOUR’s newsletter.  You can unsubscribe at any time. Please read our Privacy Policy to learn more on how we protect you and your data.

London design agency, Boldly studio.

A Complete Travel

ManageMent Suite

24/7/365 Support

Account Management

Global Travel Management

Travel Risk Management

“ It’s obvious to me that what prompted me to send this email is really ‘just another day at the office’ for all of you, but I wanted to point out that what you all do daily is in stark contrast to what I’ve experienced with four different travel management companies thus far. You truly are customer-centric, responsive, helpful and effective. ”

Having a solid travel policy is key when it comes to successful business travel, however you may still receive these 9 questions.

You're already really familiar with Google and Amazon—you may even use their services to supply your company's technological needs like email and cloud computing services. Would you turn to these big names for tools to handle your corporate travel needs?

Choosing a travel management company for your business is an important decision. Therefore It’s essential that your company considers these key factors.

Looking to learn more about our services and technology?

Get in touch, how can we help.

Have questions about our services? Fill out this form and our sales team will be in touch!

Are you a current client looking for non-urgent   (traveling in 48 hours or more) support? Please either book your travel through Melon or Concur (if enabled for your company), or contact your dedicated Travel Consultant during business hours (Mon-Fri 8:00am-6:00pm).

Are you a current client looking for urgent  support  or is your request  outside of business hours?   Utilize our chat service through Melon or SAM (if enabled for your company), email us at  [email protected] , or call our 24/7 emergency line (the phone number is located on your itinerary). 

Interested in working with us? Check out our open positions!

What Is Corporate Travel Management?

Corporate travel management addresses all functions associated with supporting business travel for employees, customers, vendors and business partners. Companies may rely on in-house corporate travel management teams, travel agencies, online booking tools or any combination of those options to perform these functions. Corporate travel management policies create or enforce meeting and travel procedures while passing along travel data to accounting and finance systems and teams.

How Does Corporate Travel Management Work?

In addition to ensuring employees comply with a company’s travel policy, corporate travel management supports other tasks such as arranging business trips, establishing preferred arrangements with carriers (airlines, rental car companies, etc.) and hospitality providers, and issuing real-time reports that relay travel spend to accounting departments and other corporate stakeholders.

Why Is Corporate Travel Management Important?

Business travel management plays a key role in helping companies get the most out of their travel budgets by ensuring they are not overpaying for transportation and accommodations. It also establishes how employees arrange business trips and ensures all travel spend is allocated in the best interest of the company. A well-managed corporate travel program is also important to ensure traveler safety.

What Tasks Fall Under Travel Management?

Itineraries, accommodations, transportation.

• Meeting & Events
• Costs & Policy Compliance

Travel Support

• Reporting & Data Analysis

Companies have different approaches when it comes to how employees create itineraries for their business trips. Considerations include cost, balanced with an employee’s business responsibilities and the company’s travel polices. In most cases, employees now use online booking tools to create their own itineraries. Some larger companies may have personnel or travel agency resources to create itineraries for senior leaders or those who travel frequently. Companies with a corporate travel program can configure travel management software with online booking tools to ensure travelers create itineraries that meet the firm’s travel guidelines while providing a mechanism for trip approval and the reporting of travel and expenses.

Corporate travel management is responsible for keeping costs in check, as travel prices are notoriously variable. Optimizing pricing can have a measurable impact on maintaining budgets and help companies fund more business trips without significantly expanding the budget. Corporate travel management can set guidelines for how much employees can spend on various travel costs, based on reasonable and customary prices in a given locale.

Some companies negotiate prices with certain providers, while others rely on agencies and other third parties who may have more leverage. Some might rely on both internal teams and a travel management company. Where it makes sense, companies should also leverage any business client relationships they may have with those who provide transportation, hospitality or other travel support functions.

Lodging costs are cyclical depending on economic conditions, location, time of year and other factors. The cost of accommodations also varies considerably throughout the world. Thus, corporate travel management may negotiate prices with major hotel chains or those who provide alternative accommodations such as Airbnb —or oversee an agency who does so. In addition to costs, businesses should consider accommodations that meet employees’ business needs and have favorable cancelation polices or are willing to waive certain fees.

When it comes to transportation, corporate travel management plays several roles, including determining the best mode of transportation for a given destination. It is the conduit through which employees make their arrangements with preferred carriers and ensures transportation arrangements comply with company polices.

Meetings and Events

Companies that host their own meetings and events need resources with which to book restaurants, hotels, convention centers or other venues that can accommodate everything from small executive meetings to large conferences. A corporate travel management team or tool facilitates these bookings.

For important meetings and events, the team will scout various venues and ensure each can meet the needs and budgets of a meeting or event. If it’s a major gathering that will bring together customers, investors or other influential stakeholders, corporate travel management teams will visit the venue. Besides evaluating the meeting facility, the team will ensure the surrounding accommodations and logistics are suitable.

Costs and Policy Compliance

Many companies require corporate travel management to not only set cost thresholds but also track and enforce employees comply with them. Ideally, corporate travel management ties compliance to reimbursement policies. Moreover, its systems should prevent employees from making arrangements that fail to meet the company’s policies.

Because circumstances at times may necessitate exceptions, corporate travel management should have flexible approval mechanisms. Many businesses also issue a corporate credit card, which allows for better tracking of travel and expenses, simplified travel booking, faster reimbursement and access to real-time data regarding employees’ costs.

Sometimes, corporate travel management teams will serve as a conduit between employees, their supervisors and accounts payable. Larger organizations may outsource this role to travel agencies, such as American Express , which have sophisticated travel management platforms. Some organizations will provide higher levels of support, such as arranging for transportation to airports, making dinner reservations or serving as a liaison to travelers when they need assistance. In both scenarios, other than top executives and VIP guests, employees are increasingly expected to rely on self-service tools to address common travel needs.

Reporting and Data Analysis

Corporate travel management must report all travel expenses to accounting. Finance departments use that information to not only track expenses incurred during an accounting period but also inform current and forward-looking budgets and forecasts.

Automated Travel Management vs. Hiring a Travel Manager

Until recently, companies had to decide whether to hire people to support and manage travel or to rely on outside agencies to oversee those functions and then let accounts payable departments enforce policies when reimbursing employee expenses. While some companies choose one or the other and others go with a blend of both, nowadays companies have the option to automate much of the travel management process.

Some business management platforms, for example, offer corporate travel management capabilities. Many of the leading platforms have features including expense management , analytics , client management and project management , which together serve to automate travel management. These platforms also give accounting teams real-time information on travel’s impact on financial performance.

How Is AI Changing the Travel Management Landscape?

Business travelers are now actively using tools to automate travel management. With recent advances in artificial intelligence (AI), they can now book a business trip with online booking tools even faster. For example, American Express Global Business Travel (GBT) is among the firms using AI to automate business travel planning. The global travel agency now has a recommendation engine that uses a traveler’s history to help find suitable accommodations when planning a trip.

But it is not just the giant travel agencies that are using AI to help automate business travel booking and related processes. Airlines, hotel operators and car rental agencies have started introducing chatbots to address routine inquires and issues. People are using voice commands for recommendations and to place reservations. These technologies are starting to appear in workforce automation, help desk and other business process management systems to enable increased self-service to routine processes.

The true potential of AI for corporate travel management comes from using all the data amassed by travelers to eliminate as many tasks in the planning of trips as possible, according to Travel & Hospitality magazine.

By analyzing how travelers across companies behave in creating their itineraries, AI automation tools can become more precise in predicting preferences, according to the report . “When preferences can be catered to without even asking for them, search time is heavily reduced, and traction is increased. Even shifts in traveler partners can be detected beforehand while negotiating with properties. Ultimately, an AI-powered recommendation mechanism could eliminate the dependence on potential complications of last-minute changes.”

Challenges of Corporate Travel Management

• Employee desire for flexibility and comfort can conflict with a company’s efforts to manage costs.
• Services that were once included in the cost of airfare or a hotel booking may now cost extra, creating disparities in company policies.
• Escalating cancellation or change fees are costly if employees make errors when booking.
• Company polices can often limit employees’ ability to choose lower-cost services that they discover on their own.
• Many companies still lack ways to calibrate the needs of the business with costs and changing business conditions when it comes to travel.
• Accounts payable policies are not always aligned with corporate travel management. The reimbursement process is very manual and requires significant resources to review and verify receipts for travel expenses.

How to Institute a Travel Management Policy

Every company should have a documented travel management policy and one that they enforce. The policy should be reasonable and ideally put together with input from employees who frequently travel. Gathering that input will reduce non-compliance, which by various accounts is high. Corporate travel surveys show more than half don’t understand or meet their companies’ travel policies. The Society of Human Resource Management, a non-profit trade association for HR professionals created a template that offers a baseline policy that companies can adjust to meet their own compliance requirements and what leadership believe fits within their organization’s best practices.

Trends in Corporate Travel Management

Business travelers expect every aspect of their trips to be accessible from their phones and their computers. Gone are the days of calling a travel agent to book their travel and submitting manual expense reports.

Businesses that can integrate all of the information pertaining to the planning of trips, expenses and how employees spend their time on the road are better positioned to determine the value they are receiving.

Improvements in technology and advances in AI are helping companies ensure they are receiving the most competitive rates, more flexibility and better visibility.

Improve Expense Management Efficiency

Best Tools for Corporate Travel Management

Many companies expend significant resources on corporate travel for business development, sales and marketing. Besides widely variable travel expenses, there’s a cost in terms of human capital management—organizations that use modern corporate travel management tools effectively are better positioned to get higher ROI.

Ideally, organizations should ensure their corporate travel management solutions are integrated with, or include, expense and vendor management systems. Likewise, organizations should integrate corporate travel management with core financial management and accounting platforms and resource and planning solutions.

On the front end, tracking expenses for travel has become easier now that employees can use their mobile devices to scan receipts when they receive them. As a result, many organizations have simplified their formerly paper-intensive expense management processes.

Accordingly, companies should make sure their expense management solution includes configurable mobile apps that can scan receipts and allow employees to easily itemize and categorize each expense.

Tools that can track polices will automatically reject unallowed expenses. The platform should offer flexible and configurable workflows that can avoid bottlenecks that delay approvals. The best expense management tools also offer connectivity with ERP, project management, accounting, billing, and analytics systems.

Travel expense management solutions that offer certified integration with leading platforms and help organizations reduce the amount of data entry among those in accounts payable departments. Likewise, they make it easier for employees to compile expense data, especially those that provide integration with approved credit card providers.

Financial Management

Extended Planning and Analysis (xP&A) Defined

Finance departments in well-run companies have for years developed best practices around financial planning and analysis (FP&A), which provides useful insights and analytics that help guide a business’s future direction…

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The 2024 guide to corporate travel management

What is corporate travel management, what does a corporate travel manager do.

• Booking trips for travelers (not only c-suite executives, but employees in any role).
• Helping individual departments track their travel spend so they can stay under budget.
• Providing travel support to travelers before, during, or after their trip.
• Selecting and managing any travel vendors or travel tools used.
• Working to negotiate corporate rates on hotels that the company uses often.
• Booking group travel.
• Organizing ground transportation like rental cars or rail
• Analyzing company travel spend, or delivering travel spend reports to the CFO for analysis.

What does a travel buyer do?

Stakeholders in the travel management process.

• In-house corporate travel manager
• Office manager or office team
• Head of operations / COO
• CFO and finance managers
• Panel of frequent employee travelers
• Current corporate travel agency or company

What solutions are companies using to book their business trips?

Consumer booking sites, traditional travel agencies, travel management software.

Save your company time and money on business travel

What are the drawbacks of each solution.

• Need to compare various websites and pay out of pocket in order to secure the best price
• Many hidden costs, with fees for cancellations and changes
• Many back-and-forth emails when booking for companies
• Need to pay upfront
• No support for issues on the road
• Time-consuming manual reimbursing and expense tracking
• Impossible to ensure compliance with company travel policy
• Online booking tools are typically buggy, with bad UX
• Employees end up calling support or book, when they’d rather save time by booking for themselves, with the options they want
• Costly service
• Above-market transport/accommodation prices
• Company policy compliance is difficult to guarantee
• Lack of travel inventory and options
• Clunky user experience that travelers don’t enjoy
• Offshore customer service, typically ranked as the top frustration in customer reviews
• Often overly complicated and feature-laden
• Impossible to control travel when travelers can’t or won’t use the tool
• Lacks low-price flights and hotels available online
• Impossible to guarantee company policy compliance

The pillars of modern travel management:

• Trust – Trust travelers to book using the approved process and policy, and make it easy for them
• Transparency – Let travelers see what they’re allowed to spend and choose accordingly, and let finance and administrative teams see what is being booked and why.
• Simplicity – Create a process that works and meets everyone’s needs.
• Impact – Measure the impact of business travel on the company and reduce unnecessary trips that leave travelers exhausted and businesses with needless expenses.
• Duty of care – Ensure a thorough duty of care strategy is in place to mitigate risks for employees when traveling
• Sustainability – Being aware of the impact of travel on the environment and adopting good practices to reduce the effect

How can a good corporate travel program help companies to save money?

Ensuring compliance with company travel policy, access to more affordable flight options, stay on top of travel spending trends, six steps to managing corporate travel effectively.

• Choose a smart booking tool
• Assure 24/7 travel support
• Create policies and approval workflows
• Organize and utilize travel spend data in real-time
• Improve collaboration between admin and finance
• Reduce your company’s carbon footprint

1. Choose a smart booking tool

• Self-booking within policy – Trust your travelers to book what they need, and set up policies and parameters
• Consolidated invoicing – The ability to get one monthly invoice for all travel from one vendor, instead of having it spread across the web
• Travel spend reporting – Easy access for all finance and administrative team members who need to track travel itinerary details and spend by cost centers, tags or labels
• Easy booking process that travelers love – Invoice consolidation and accurate reporting are impossible if employees want to cheat on the approved tool, so choose a tool that’s easy to use with consumer-grade UX. Make their entire travel experience, from booking to coming home, as easy and smooth as possible. Introducing a mobile app is just an added bonus!
• Great inventory – Inventory is not a side note. Make sure the platform you use has every available option you can find online and that the company is committed to adding more inventory
• Travel support – You need travel assistance that’s available 24/7 in your native language so that employees can get help even when the internal admin team is unavailable

2. Assure 24/7 travel support

Here are the requirements to look for in travel support:.

• Available 24/7
• Easy to reach a real human
• Guaranteed follow-up and follow-through
• Native language support
• Fast escalation for big issues

3. Create policies and approval workflows

• Maximum cost of airfare
• Maximum cost per hotel per night
• Minimum amount of days booked in advance
• Hotel star rating
• Flight class allowed

Travel Management: The Ultimate Guide

Approval workflows.

• No approval required for any trip
• Approval required for some trips
• Approval required for every trip

4. Organize and utilize travel spend data

• Cost centers – Does your company use different payment accounts for different geographical regions? How many cost centers does the company have? Make sure that travel spend is getting charged to the right accounts and that you're making accurate expense reports.
• Tags and labels – Beyond cost centers, are there any important filters that the finance team would have to have when viewing travel spending reports? For example, would they like each trip tagged by team or by project? Decide upfront so that the tagging system can be implemented clearly from the get-go.
• Keep all travel in one place – to get accurate travel data, you need to keep all travel in one place—whenever possible. Work with a travel management solution that integrates with providers that matter to your company, such as budget airlines, AirBnb or European train lines. If your company has negotiated hotel rates, you want your corporate solution to be able to book those rates for you, so you don’t lose the travel data by booking directly.

5. Improve collaboration between admin and finance

• Streamlined approvals process – If your approval process requires action from the admin and the finance team, try to make this as seamless as possible.
• Easy access invoices – The finance team needs to grab all invoices quickly so they can reconcile expenses and set clear reimbursement processes. The best way to do this is to use a platform that consolidates travel spend into one monthly invoice.
• Ability to track spend instantly – Consolidate all travel spend into one platform so that they can generate reports on what is being spent, by who, and why (when using tags and labels). Same as with the invoices, determine whether you need to send them a monthly report, or if they want to download it themselves.
• Cost savings on trips – Fixing travel isn’t just about saving time. Many businesses are still using travel booking platforms that were built in the 80s and 90s. This means that they markup the inventory so that the company is paying more than a consumer would! Impress the finance team by reducing travel costs and introducing consumer-grade prices for trips.

6. Reduce your company’s carbon footprint

• Work out your starting point by calculating your company’s travel carbon footprint
• Design a green business travel program, which creates data-driven strategies to increase employee commitment
• Choose economy class
• Reduce your fuel consumption where possible
• Pick low-emission airlines and avoid layovers
• Vet your accommodation for sustainability practices
• Utilize green travel tax breaks

The bottom line: it's time to upgrade your travel management

Let’s bring it all together.

• Choose a smart booking tool – Meet everyone’s needs
• Share the burden of travel support – Don’t try to do this alone
• Set up cost centers and labels – Let the tool reflect the business
• Create policies and approval workflows – Put the policy inside the booking process
• Improve collaboration between admin and finance – Grab invoices and reports

Make business travel simpler. Forever.

• See our platform in action . Trusted by thousands of companies worldwide, TravelPerk makes business travel simpler to manage with more flexibility, full control of spending with easy reporting, and options to offset your carbon footprint.
• Find hundreds of resources on all things business travel, from tips on traveling more sustainably, to advice on setting up a business travel policy, and managing your expenses. Our latest e-books and blog posts have you covered.
• Never miss another update. Stay in touch with us on social for the latest product releases, upcoming events, and articles fresh off the press.
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The alternative way of doing business travel 

Corporate travel is about so much more than booking flights. That’s why FCM Travel offers a breadth of corporate travel services through our talented teams and innovative technology. 

Our approach to end-to-end business travel brings control to your corporate travel program and delivers value through savings, efficiency, and productivity. 

Synced up service  

Our talented travel consultant teams are based in 95+ countries and available 24/7. Specialist VIP travel services can be arranged for executives and C-Suite travelers. 

Our world-class onboarding and solution design teams will ensure your program is made-to-fit from the start, and you’ll get proactive, consultative account management . 

Empowering travel control 

With the FCM Platform, you get globally consistent travel technology software incorporating online booking tools, omnichannel travel approvals, live chat, reporting, communication and more. 

Intuitive reporting and analytics tools and dashboards keep you in the know, ready for when you need to pull numbers, stat. 

Driving value 

Maximizing ROI on travel spend is critical, but there’s more to value than savings. Think duty of care dashboards and integrations for traveler safety, or guidance to keep your travel policy relevant. 

For travelers, it’s on-the-ground support with a mobile app, risk alerts, and communication tools to stay informed and productive. 

Welcome to a new era where efficiency meets innovation,  all wrapped up in the unique FCM experience.

Blended user experience

In an ever-evolving travel world, we specialize in bringing human experience and know-how to digital transformation. We put your travelers at the center of our service model, connecting your people with our technology and people for an experience they’ll love.  

Leading-edge technology

No legacy issues here. The FCM Platform delivers a seamless and consistent experience for your traveling community. Built to solve our clients’ biggest pain points and travel woes, the masterminds of our technology development team drive innovation, and ensure our technology does exactly what you need it to do. 

Explore our tech

Empowering data and insights 

With data and dashboards combined with the expertise and insights of our team, you get strategic decision-making and proactive support that goes beyond just solving problems. It's your travel program. We're here to make sure it works for you and keeps you a step ahead. 

Explore more

“Bringing in FCM has been the highlight of my career”

Discover how in this case study on consolidation .

Learn more about how you could have a similar experience with FCM Travel.

Let’s talk travel

Where expertise and technology shine 

Safety & risk, procurers of best-in-market content, strategic account management, don't just take our word for it.

Case Study: Simplifying travel post-merger for education provider

Case Study: Developing a Traveler-First Change Management Game Plan

Case Study: Creating a Unified Travel Program for Mining Firm

Discover more from fcm.

Business Travel Consulting Services

Meetings & Events Management

Ready to discover a new travel partner let's talk..

Corporate travel just got better.

Imagine a world of travel management where tech and people work collectively. Where you can look, book and report, all in one platform. 

Your business travel matters. Make it count.

Book a demo     Watch Video

Helping companies travel the globe simpler, faster, easier. 

Meet Melon.

A travel management platform that makes business travel a breeze.

Melon is everything you need to manage all the pieces of your business travel programme, quickly, and easier than ever.

• Ultra-intuitive design
• 5-minute bookings
• On-point reporting for smarter decisions
• Access the best rates, no debates
• Live-chat with a travel consultant

Melon is the ultimate travel management solution that covers all your bases from booking, safety, reporting, policy, and expense.

Ready to see it in action?

book a demo

Our business? Getting you there.

More savings? Yes please.

Travel expertise? Anytime.

Latest tech? Always ahead.

The best fares and rates? Of course.

What our customers say about us, “corporate traveller provides a level of service that’s both thorough and anticipatory. we’re an incredibly fast-moving business and to have a partner as nimble as us managing our travel needs is invaluable.”, caroline roche, chief of staff @ bumble, “working with corporate traveller allows us to get key personnel there on time and most importantly, safely. it’s been seamless; they understand our business, conscious of costs and are an instrumental part of our operations.”, stephen cochrane @ rotech subsea ltd, “our booking fees have fallen and we’re now capturing more travel spend and have greater overall visibility, allowing us to really pinpoint where there are further savings to be made. ”, vicki mann, executive assistant @ new era.

Saving time or money on business travel? Choose both!

Small and medium-sized businesses like yours need to know exactly what you’re spending on business trips, where to get the best travel deals, and how to stay under budget. Partner with an expert who will help to keep your budget on track but will also find business travel savings along the way too. At Corporate Traveller, Melon and our expert consultants can help you save time and money.

START SAVING NOW

Industry expertise? We know the ins and outs.

We make knowing how your business travels our business. The result? A travel management solution that perfectly balances adaptability and reliability. Trust us to expertly guide your business travellers – while catering to your company’s unique needs. 

Whether it’s meetings, events, or industry- specific travel requirements (and all their quirks), consider it covered.

industry experts

Earth-friendly business travel

Ready for sustainable corporate travel powered by more than just talk ? Access a CO₂ reporting dashboard to track emissions on flights, hotels, and car hires.

Looking to empower your travellers to make greener choices when they travel? For us, it’s non-negotiable.

Our global digital platform, Melon, promotes sustainability awareness by showcasing options with clear emissions badges and trip carbon calculations.

GREENER TRAVEL

Are you a decision maker, travel booker or corporate traveller?

I make the big calls

I book the big trips

I hit the road

The right travel policy?

It's a game changer..

Let your corporate travel policy work for you. Think of it as your go-to playbook, guiding each trip, from important meetings to long-term projects.

Dive in with us, craft a policy that’s unique to your business, and transition from travel turbulence to clear, confident skies.

Need next-level travel solutions?

Talk to Corporate Traveller today; the travel management company for small and medium-sized organisations.

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TRAVELLER SUPPORT 24/7

Global travel the Wings Way

Wherever you want to go next, see what’s possible with Wings.

The Power of One

As a Wings client, there is no compromise needed. You are dealing with one corporate travel management company: one wholly owned network of global offices, one single technology platform and one source for all data. And of course, the knowledge you will always be treated as our number one client .

It’s called the Wings Way.

Find out more

How we can make a difference for your business

Proactive strategies and tools to keep your people safe and well.

Technology and data

Knowledge is power, so we put the data at your fingertips.

Traveller experience

Travellers love our personalised service and can-do attitude.

Travelling in the right direction

As a global CTM, finding sustainable travel solutions is top of our list. See how we are helping our clients reduce the impact of their business travel.

Sustainable business travel

Need a TMC that just gets it?

Try a dedicated, global team of real people with over 30 years of experience in your sector. Corporate Travel. Made Easy.

Get started

We don’t currently use a TMC, and we’d like to know more.

How it works

We already have a TMC, but we’re thinking of making a change.

Enquire now

Let’s see what’s possible

We don’t like saying no at Wings. We’d rather say let’s see what we can do. Our resourceful and creative people love a challenge, so your business traveller can rely on them to go the extra mile.

Find out what we have made possible for our clients.

Therapy pets welcome

A business travel client wanted to travel with their therapy dog which assists with performing DPT (deep pressure therapy) to relieve stress and anxiety. We dealt with the airline and a special services medical team to book a transatlantic flight with the dog, and have since had confirmation that this arrangement will stand for future flights.

Shelter from the storm

When dangerous storms approached the North Sea, our energy client had to rush its engineers off the rigs at short notice. Within 3 hours we secured over 120 hotel rooms locally, so they could all enjoy a safe and comfortable night’s sleep.

Travel in a war zone

When Ukraine was invaded in 2022, it became virtually impossible to fly personnel into nearby airspace. It was essential that our security client could get its people to Ukraine, so we found a route that would allow them to travel by boat to their destination.

Round the clock traveller assistance.

For urgent out-of-hours enquiries or emergency help, we’re ready to take your call now.

Traveller Support 24/7

Business travel made personal

Christopherson offers dynamic technology and exceptional customer service to connect your business to where it needs to go.

Get to the future—faster

Your trusted partner

We’d be honored to serve you among our 1,000+ organizations, providing you and your teams with our signature, tailored experience to help your business reach its goals.

An elite travel platform

We have a lot packed

Learn about our other services and how we can help your business take off.

Get more out of your travel budget and boost cost savings through our knowledgeable travel expertise.

Experience the luxury of smart travel technology with the trust of an experienced partner.

Our integrated booking, gives your travelers policy-compliant choices, all the while saving time and money.

Program management

Our travel program management services give you the tools and support to move upward and forward.

Know before you go

Connect with our team of experienced travel experts to learn how Christopherson can help your business travel with ease.

Business travel survives the Zoom era, as leaders jump back on flights

It turns out that jet-setting on the company dime has eternal appeal. Business trips can conjure up images of fancy first-class tickets to major cities or staying at a Hilton in a small town about 20 minutes from the airport. Either way, it seems that the pandemic didn’t kill the corporate travel bug.

The brakes on business trips were first pulled when COVID-19 hit, as lockdowns and international travel restrictions were implemented. Zoom took off while planes stalled, as the video-conferencing company went from 10 million daily meeting participants in December 2019 to 300 million a few months later in April 2020.

As the lockdown lifted, some itched to vacation again (surging to the point that the term “revenge travel” was coined), but corporate travel was slow to get its feet off the ground. Its sluggish return made some question if business trips were at the end of an era. Perhaps Zoom and remote work meant that there was no longer a need to leave the house, much less the country, to really connect with others. 

“Businesses aren’t going to support nonessential travel if the work being proposed can be done virtually,” Brian Bloom, Korn Ferry’s vice president of global benefits and mobility operations, said in 2021 . And while bosses were looking to cut costs by eliminating travel, workers weren’t looking to risk their health either. In 2021, only one-quarter of those over 55 were comfortable traveling for work even after being vaccinated, according to an IBM survey of 15,000 global participants.

But years later, it seems as if corporate demand hasn’t died off, it just was dozing off for a bit. And the airlines confirmed as much. Alaska Air reported a return to pre-pandemic levels of business travel, as sales for corporate accounts soared by 22% in the first quarter. Delta and United each reported 14% increases in first-quarter revenue, with a United executive noting that the company notched nine of its top 10 corporate booking days in its history this year. That’s coming off of the rebound in 2023 , as air travel rose to 94% of 2019 levels, according to the International Air Transport Association.

Of course, that doesn’t mean that business travel isn’t still going through growing pains . A 2023 report from Deloitte found that while recovery is occurring, the trend “likely faces a limited upside” in part due to the cost of flying and sustainability mandates. 

Still, the return of corporate travel is occurring in the background of a years-long campaign to go back to pre-pandemic ways of work, as big names in tech and finance push for a fully in-person week. One of the major talking points for those that suggested back to office work was that it would create better connections , a similar talking point that crops up when it comes to the merits of traveling to meet with clients in-person. 

It seems as if the mindset is slowly gaining traction, as a 2023 study from Global Business Travel Association projected spending on business travel will surpass pre-pandemic levels of $1.4 trillion this year and balloon to nearly $1.8 trillion by 2027. After Omicron and other surges, global business travel began to find its footing again in 2022, according to the trade group.

“The headwinds that were anticipated to impact the rebound of global business travel over the past year didn’t materialize and that is good news,” Suzanne Neufang, Global Business Travel Associate’s CEO said in a statement last year to Fortune’s Chris Morris. “This latest forecast now indicates an accelerated return to pre-pandemic spending levels sooner than anticipated as well as growth ahead in the coming years.”

As the ever-looming recession remains unannounced and executives continue to extol the benefits of in-person work, the company card has started to thaw. It appears as if the floodgates, or air gates, are beginning to open up again.

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Midwest tornadoes cause severe damage in Omaha suburbs

The Associated Press

Gopala Penmetsa walks past his house after it was leveled by a tornado near Omaha, Neb., on Friday. Chris Machian/Omaha World-Herald via AP hide caption

Gopala Penmetsa walks past his house after it was leveled by a tornado near Omaha, Neb., on Friday.

OMAHA, Neb. — A tornado plowed through suburban Omaha, Nebraska, on Friday afternoon, damaging hundreds of homes and other structures as the twister tore for miles along farmland and into subdivisions. Injuries were reported but it wasn't yet clear if anyone was killed in the storm.

Multiple tornadoes were reported in Nebraska but the most destructive storm moved from a largely rural area into suburbs northwest of Omaha, a city of 485,000 people.

Photos on social media showed heavily damaged homes and shredded trees. Video showed homes with roofs stripped of shingles, in a rural area near Omaha. Law enforcement were blocking off roads in the area.

Hundreds of houses sustained damage in Omaha, mostly in the Elkhorn area in the western part of the city, police Lt. Neal Bonacci said.

Police and firefighters are now going door-to-door helping people who are trapped.

Omaha Fire Chief Kathy Bossman said crews had gone to the "hardest hit area" and had a plan to search anywhere someone could be trapped.

"They're going to be putting together a strategic plan for a detailed search of the area, starting with the properties with most damage," Bossman said. "We'll be looking throughout properties in debris piles, we'll be looking in basements, trying to find any victims and make sure everybody is rescued who needs assistance."

Damaged houses are seen after a tornado passed through the area near Omaha, Neb., on Friday. Chris Machian/Omaha World-Herald via AP hide caption

Damaged houses are seen after a tornado passed through the area near Omaha, Neb., on Friday.

Omaha police Lt. Neal Bonacci said many homes were destroyed or severely damaged.

"You definitely see the path of the tornado," Bonacci said.

In one area of Elkhorn, dozens of newly built, large homes were damaged. At least six were destroyed, including one that was leveled, while others had the top half ripped off.

There were dozens of emergency vehicles in the area.

"We watched it touch down like 200 yards over there and then we took shelter," said Pat Woods, who lives in Elkhorn. "We could hear it coming through. When we came up our fence was gone and we looked to the northwest and the whole neighborhood's gone."

His wife, Kim Woods added, "The whole neighborhood just to the north of us is pretty flattened."

Dhaval Naik, who said he works with the man whose house was demolished, said three people, including a child, were in the basement when the tornado hit. They got out safely.

KETV-TV video showed one woman being removed from a demolished home on a stretcher in Blair, a city just north of Omaha.

Omaha Police Chief Todd Schmaderer said there appeared to be few serious injuries, in part because people had plenty of warning that storms were likely.

The exact link between tornadoes and climate change is hard to draw. Here's why

"We not upon by a sudden storm," Schmaderer said. "People had warnings of this and that saved lives."

The tornado warning was issued in the Omaha area on Friday afternoon just as children were due to be released from school. Many schools had students shelter in place until the storm passed. Hours later, buses were still transporting students home.

Another tornado hit an area on the eastern edge of Omaha, passing directly through parts of Eppley Airfield, the city's airport. Officials closed the airport to aircraft operations to access damage but then reopened the facility, Omaha Airport Authority Chief Strategy Officer Steve McCoy said.

Severe weather damage to Eppley Airfield in Omaha, Neb., can be seen from the Lewis and Clark Monument in Council Bluffs, Iowa on Friday Anna Reed/Omaha World-Herald via AP hide caption

Severe weather damage to Eppley Airfield in Omaha, Neb., can be seen from the Lewis and Clark Monument in Council Bluffs, Iowa on Friday

The passenger terminal wasn't hit by the tornado but people rushed to storm shelters until the twister passed, McCoy said.

Flight delays are expected Friday evening.

After passing through the airport, the tornado crossed the Missouri River and into Iowa, north of Council Bluffs.

Nebraska Emergency Management Agency spokesperson Katrina Sperl said damage is just now being reported. Taylor Wilson, a spokesperson for the University of Nebraska Medical Center, said they hadn't seen any injuries yet.

Before the tornado hit the Omaha area, three workers in an industrial plant were injured Friday afternoon when a tornado struck an industrial plant in Lancaster County, sheriff's officials said in an update on the damage.

The building just northeast of the state capital of Lincoln had collapsed with about 70 employees inside and several people trapped, sheriff's officials said. Everyone was evacuated, and three people had injuries that were considered not life-threatening, authorities said.

Sheriff's officials say they also had reports of a tipped-over train near Waverly, also in Lancaster County.

Two people who were injured when the tornado passed through Lancaster County were being treated at the trauma center at Bryan Medical Center West Campus in Lincoln, the facility said in a news release. It said the patients were in triage and no details were released on their condition.

The Omaha Public Power District reported that nearly 10,000 customers were without power in the Omaha area.

Daniel Fienhold, manager of the Pink Poodle Steakhouse in Crescent, Iowa, said he was outside watching the weather with his daughter and restaurant employees. He said "it looked like a pretty big tornado was forming" northeast of town.

"It started raining, and then it started hailing, and then all the clouds started to kind of swirl and come together, and as soon as the wind started to pick up, that's when I headed for the basement, but we never saw it," Fienhold said.

The Weather Service also issued tornado watches across parts of Iowa, Kansas, Missouri, Oklahoma and Texas. And forecasters warned that large hail and damaging wind gusts were possible.

UMaine Extension launches volunteer management micro-credential for beginners

Orono, Maine — University of Maine Cooperative Extension, in partnership with Volunteer Maine, launched a new online training for individuals getting started in a volunteer management role. Three self-paced courses make up the Introductory Volunteer Management micro-credential.

Level 1, which takes about four hours to complete, provides an overview of what a volunteer manager does and explores aspects of volunteerism in Maine. It also introduces the seven competencies of volunteer management. Level 2 dives deeper into each of the seven competencies and typically takes approximately 10-12 hours. Level 3 is an opportunity to demonstrate the learner’s competencies through a self-designed volunteer management project. Learners earn micro-badges for each level and a micro-credential once all three levels are completed. The micro-credential showcases competency in volunteer management, an essential skill in Maine’s nonprofit, education and public sectors.

The micro-credential course is open to any learner, whether a working professional, a volunteer leader managing other volunteers, a student looking to complement their academic program, or other interested community members. Improving volunteer engagement is a first step in getting more Mainers engaged with civic organizations and strengthening ties between neighbors.

Register at the program website , under “Growing Maine” at discover.maine.edu . There is a sliding scale fee of $15 to $50 for each badge level and scholarships are available. For more information or to request a reasonable accommodation, contact Jen Lobley, 207.255.3455; [email protected] .

Micro-credentials are short, flexible learning opportunities that are designed for a particular skill set and provide an opportunity for individuals to showcase important workplace skills and expertise to an employer. Participants who complete a micro-credential receive an officially verified digital badge that can be attached to resumes or portfolios.

University of Maine Cooperative Extension

As a trusted resource for over 100 years, University of Maine Cooperative Extension has supported UMaine’s land and sea grant public education role by conducting community-driven, research-based programs in every Maine county. UMaine Extension seeks to build thriving communities and grow the food-based economy, focusing on aspects from production and processing to nutrition, food safety and food security. Extension also conducts the most successful out-of-school youth educational program in Maine through 4-H which offers hands-on projects in areas like health, science, agriculture and civic engagement and creates a positive environment where participants are encouraged to take on proactive leadership roles.

Volunteer Maine

Volunteer Maine, the Maine Commission for Community Service, builds capacity and sustainability in Maine’s volunteer sector by funding service programs, developing volunteer managers and service-learning practitioners, raising awareness of the scope and the impact of the volunteer sector, and encouraging an ethic of service.

Investment Environment in the Irkutsk Region

Overview of irkutsk region, foreign trade and investment.

150 regional enterprises are engaged in foreign economic activity with more than 80 countries. There are 25 Russian-American joint ventures operating in the region, and the total number of joint ventures registered by Irkutsk administration exceeds 280. Statistics provided by regional officials indicate that Irkutsk is Russia's largest exporter of aluminum, timber and timber products and pulp. In 1995, international trade turnover was about $4 billion, with the following approximate shares: fuel, minerals, metals - 52 percent; timber products and pulp - 27 percent; chemical products -13 percent; machinery and equipment - 1 percent. In 1995, the region had exports to the United States of $640 million and imports of $53 million. During the first half of 1996 these figures were $266 million and $44 million, respectively.

LEADING COMPANIES:

Leading trading companies and business promotion organizations, tourist agencies and hotels:.

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