How to apply for or renew your National Entitlement Card

You can use getyournec.scot to apply for, renew and request a replacement National Entitlement Card (NEC). If you cannot submit your request online, please select from the menu if you are enquiring about a 60+ or disabled NEC, or the Young Persons' Free Bus Travel NEC for those under 22.

Local authority contacts for 60+ or disabled scheme

Using the details below, please contact your local authority or Strathclyde Partnership for Transport (SPT) who can advise of the current application and renewal process in your area.

Aberdeen City

  • Associated card number (First six digits):  633560
  • Phone number:  03000 200 293
  • Email address:  [email protected]
  • Aberdeen City website

Aberdeenshire

  • Associated card number (First six digits):  633727
  • Phone number:  03456 081 208
  • Email address:  [email protected]
  • Aberdeenshire website
  • Associated card number (First six digits):  633719
  • Phone number:  03452 777 778
  • Email address:  [email protected]
  • Angus website

Argyll & Bute (SPT)

  • Associated card number (First six digits):  633297
  • Phone number:  0141 333 3211
  • Email address:  [email protected]
  • Argyll & Bute (SPT) website

Clackmannanshire

  • Associated card number (First six digits):  633741
  • Phone number:  01259 450 000
  • Email address:  [email protected]
  • Clackmannanshire website

Comhairle nan Eilean Siar (Western Isles)

  • Associated card number (First six digits):  633624
  • Phone number:  01851 822 661
  • Email address:  [email protected]
  • Comhairle nan Eilean Siar (Western Isles) website

Dumfries & Galloway

  • Associated card number (First six digits):  633670
  • Phone number:  030 33 33 3000
  • Email address:  [email protected]
  • Dumfries & Galloway website

Dundee City

  • Associated card number (First six digits):  633725
  • Phone number:  01382 433 267
  • Email address:  [email protected]
  • Dundee City website

East Ayrshire (SPT)

  • Associated card number (First six digits):  633687
  • East Ayrshire (SPT) website

East Dunbartonshire (SPT)

  • Associated card number (First six digits):  633564
  • East Dunbartonshire (SPT) website

East Lothian

  • Associated card number (First six digits):  633546
  • Phone number:  01620 827 827
  • Email address:  [email protected]
  • East Lothian website

East Renfrewshire (SPT)

  • Associated card number (First six digits):  633570
  • East Renfrewshire (SPT) website

Edinburgh (City of Edinburgh)

  • Associated card number (First six digits):  633668
  • Phone number:  0131 200 2351
  • Email address:  [email protected]
  • Edinburgh (City of Edinburgh) website
  • Associated card number (First six digits):  633733
  • Phone number: 01324 506 607
  • Email address:  [email protected]
  • Falkirk website (Disabled)
  • Falkirk website (Over 60)
  • Associated card number (First six digits):  633250
  • Phone number:  0345 155 0066
  • Email address:  [email protected]
  • Fife website

Glasgow City (SPT)

  • Associated card number (First six digits):  633740
  • Glasgow City (SPT) website
  • Associated card number (First six digits):  633603
  • Phone number:  01349 886 604
  • Email address:  [email protected]
  • Highland website

Inverclyde (SPT)

  • Associated card number (First six digits):  633744
  • Inverclyde (SPT) website
  • Associated card number (First six digits):  633678
  • Phone number:  0131 561 5455
  • Email address:  [email protected]
  • Midlothian website
  • Associated card number (First six digits):  633737
  • Phone number:  0300 123 4565
  • Email address:  [email protected]
  • Moray website

North Ayrshire (SPT)

  • Associated card number (First six digits):  633279
  • North Ayrshire (SPT) website

North Lanarkshire (SPT)

  • Associated card number (First six digits):  633284
  • North Lanarkshire (SPT) website

Orkney Islands

  • Associated card number (First six digits):  633734
  • Phone number:  01856 873 535
  • Email address:  [email protected]
  • Orkney Islands website

Perth & Kinross

  • Associated card number (First six digits):  633708
  • Phone number:  01738 475 000
  • Email address:  [email protected]
  • Perth & Kinross website

Renfrewshire (SPT)

  • Associated card number (First six digits):  633289
  • Renfrewshire (SPT) website

Scottish Borders

  • Associated card number (First six digits):  633743
  • Phone number:  0300 100 1800
  • Email address:  [email protected]
  • Scottish Borders website

Shetland Islands

  • Associated card number (First six digits):  633679
  • Phone number:  01595 744 868
  • Email address:  [email protected]
  • Shetland Islands website

South Ayrshire (SPT)

  • Associated card number (First six digits):  633559
  • South Ayrshire (SPT) website

South Lanarkshire (SPT)

  • Associated card number (First six digits):  633231
  • South Lanarkshire (SPT) website
  • Associated card number (First six digits):  633739
  • Phone number:  01786 237 500
  • Email address:  [email protected]
  • Stirling website

West Dunbartonshire (SPT)

  • Associated card number (First six digits):  633511
  • West Dunbartonshire (SPT) website

West Lothian

  • Associated card number (First six digits):  633285
  • Phone number:  01506 280 000
  • Email address:  [email protected]
  • West Lothian website

Local authority contacts for Young Persons’ Free Bus Travel Scheme

  • Associated card number (First six digits):  633560
  • Phone:  03000 200 292
  • Associated card number (First six digits):  633727
  • Phone:  03456 081 208
  • Email:   [email protected]
  • Associated card number (First six digits):  633719
  • Phone:  03452 777 778 

Argyll & Bute

  • Associated card number (First six digits):  633297
  • Phone: 01546 605 517
  • Email address:  [email protected]
  • Argyll & Bute website
  • Associated card number (First six digits):  633741
  • Phone:  01259 450 000
  • Email:   [email protected]
  • Associated card number (First six digits):  633624
  • Phone:  01851 822 661
  • Email for 5-10 year olds:  [email protected]
  • Email for 11-21 year olds:   [email protected]
  • Associated card number (First six digits):  633670
  • Phone:  0303 333 3000
  • Email:   [email protected]
  • Associated card number (First six digits):  633725
  • Phone:  01382 433 267
  • Email: [email protected]

East Ayrshire

  • Associated card number (First six digits):  633687
  • Email:   Online contact form
  • East Ayrshire website

East Dunbartonshire

  • Associated card number (First six digits):  633564
  • Phone:  0300 123 4510
  • Email: [email protected]
  • East Dunbartonshire website
  • Associated card number (First six digits):  633546
  • Phone:  01620 827 827
  • Email:   [email protected]

East Renfrewshire

  • Associated card number (First six digits):  633570
  • Phone:  0141 577 3001
  • Email: [email protected]
  • East Renfrewshire website
  • Associated card number (First six digits):  633668
  • Phone:  0131 200 2351
  • Email:   [email protected]
  • Phone: 01324 506 607
  • Email:   [email protected]
  • Falkirk website
  • Associated card number (First six digits):  633250
  • Phone:  0345 155 0066
  • Email:   [email protected]

Glasgow City

  • Associated card number (First six digits):  633740
  • Phone: 0141 276 0727
  • Email:  [email protected]
  • Glasgow Life website
  • Associated card number (First six digits):  633603
  • Phone:  01349 886 604
  • Email:   [email protected]
  • Associated card number (First six digits):  633744
  • Phone:  01475 715 450
  • Email:  [email protected]
  • Inverclyde website
  • Associated card number (First six digits):  633678
  • Email:   [email protected]
  • Associated card number (First six digits):  633737
  • Phone:  0300 123 4565
  • Email:   [email protected]

North Ayrshire

  • Associated card number (First six digits):  633279
  • Phone:  01294 310 000
  • Email: [email protected]
  • North Ayrshire website

North Lanarkshire

  • Associated card number (First six digits):  633284
  • Email for Young Scot cardholders (Age 11+):   [email protected]
  • Email for age 5-10:  [email protected]
  • North Lanarkshire website for age 5-15
  • North Lanarkshire website for age 16-21
  • Phone:  01856 873 535
  • Email:   [email protected]
  • Associated card number (First six digits):  633708
  • Phone:  01738 475 000
  • Email:   [email protected]

Renfrewshire

  • Associated card number (First six digits):  633289
  • Phone: 0300 300 0300
  • Email:   [email protected]
  • Renfrewshire website
  • Associated card number (First six digits):  633743
  • Phone:  0300 100 1800
  • Email:   [email protected]
  • Associated card number (First six digits):  633679
  • Phone:  01595 744 490
  • Email:   [email protected]

South Ayrshire

South Lanarkshire

  • Associated card number (First six digits):  633231
  • Phone:  0303 123 1015
  • Email:   [email protected]
  • South Lanarkshire website
  • Associated card number (First six digits):  633739
  • Phone: 01786 233 562
  • Email: [email protected]

West Dunbartonshire

  • Associated card number (First six digits):  633511
  • Phone: 01389 738 282 
  • Email: [email protected]
  • West Dunbartonshire website
  • Associated card number (First six digits):  633285
  • Phone: 01506 280 150
  • Email: [email protected]

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Cars and taxis

Visit GOV.UK to find out what you need to do if you're driving and have a medical condition or disability .

Help with parking

The Blue Badge scheme provides parking concessions for disabled people travelling either as drivers or passengers.

This means you can park closer to where you need to go. You'll be exempt from certain parking restrictions, like being allowed to park:

  • free at on-street parking meters and in Pay and Display bays
  • up to 3 hours on single and double yellow lines

Help to buy a car

The Motability Scheme can help you with leasing or buying a car, powered wheelchair or scooter – to be used by you or someone caring for you.

You can get this if you're on the higher rate mobility component of Disability Living Allowance or War Pensioners' Mobility Supplement.

Taxi Card schemes offer reduced fare taxi and train travel to those who cannot use buses because of severe physical disability or infirmity.

Contact your local council to see if there's a Taxi Card scheme in your area and if you're eligible.

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IMAGES

  1. Dundee City Council’s active travel journey scheme taking shape

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  2. Devo 15: 15 great achievements in 15 years of the Scottish Parliament

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  3. Passports

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  4. Active Travel

    dundee city council travel pass

  5. Active Freeway routes

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  6. Dundee City Council

    dundee city council travel pass

COMMENTS

  1. Bus Pass and Concessionary Fares

    Reduced cost or free travel is available on bus services within Dundee City. Concessionary fares on bus services are available to individuals who fall within one of the groups listed. (Please note that Transport Scotland offer concessionary fares in tandem with operators within Dundee). Over 60s. Individuals with a disability.

  2. National Entitlement Card (NEC)

    The National Entitlement Card (NEC) is a smart card which could be used to access various public services such as concessionary travel, leisure and library membership and cashless catering for schools. A full list and more information of the services available for Dundee residents can be found below. If you currently have a NEC but you have ...

  3. National Entitlement Card/Bus Pass Apply/Renew/Replace

    Home / Services / Roads & Travel / National Entitlement Card/Bus Pass Apply/Renew/Replace.

  4. How to apply for or renew your National Entitlement Card

    Dundee City. Associated card number (First six digits): 633725; Phone: 01382 433 267; Email: [email protected]; Dundee City website; East Ayrshire. Associated card number (First six digits): 633687; Email: Online contact form; East Ayrshire website; East Dunbartonshire. Associated card number (First six digits): 633564; Phone: 0300 ...

  5. FAQs

    Access is restricted to those administering the card on your behalf. This would normally be authorised representatives of your local council, the NEC Programme Office at Dundee City Council (who act as administrators of the Scheme on a national basis) and the suppliers who are contracted to provide card management and production services.

  6. Dundee City Council

    CARD. Your National Entitlement Card could be used to access various services across Dundee City Council. Check out the information below to see what your NEC could help you access. To find out more, please visit the Dundee City Council website. Online: You may be able to apply for a new, replacement or renewed NEC through Improvement Service's ...

  7. Free and Easy

    Once approved, the NEC will be delivered to your home address. If you cannot apply online, forms are available at schools for children (aged 5-15). Any other queries can be directed to Dundee City Council's customer services team by: Emailing [email protected]. Calling 01382 433267.

  8. getyournec.scot

    Apply for card. Young persons' free bus travel scheme. National Entitlement Card withoutfree Bus Travel. 60+ Concessionary Travel. Disabled Concessionary Travel. Replacement card. Continue an application. Eligibility. Accessibility / Translate.

  9. Apply for an under 22s bus pass through your council

    Add free bus travel to your current card. Lost, stolen, or damaged under 22s bus passes. Using your under 22s bus pass. Update your information. After you apply for your under 22s bus pass. If you cannot or do not want to apply online, or do not have the documents needed to apply online, you can apply through your local council.

  10. Apply for or replace an older persons bus pass

    Replace or update your older persons bus pass. Using your older persons bus pass. Further information on the older persons bus pass. To get an older persons bus pass you must be: aged 60+. resident in Scotland. If you're under 60, you can apply: for a disabled persons bus pass, if you're disabled. for a young persons bus pass, if you're under 22.

  11. How to Apply or Replace

    If you are unable to apply online, you can download and complete an application form and email it to [email protected] together with copies of supporting documents. If you are in any doubt or need help applying for your NEC assistance please email [email protected] or phone 01382 433267. If you are a BSL user please visit ...

  12. Apply for or renew a disabled persons bus pass

    Renew, replace or update a disabled persons bus pass. Using your disabled persons bus pass. Travelling with a companion. Further information on the disabled persons bus pass. If you're disabled, you can get a free bus pass if you are aged 5 or over, live in Scotland, and you: get a qualifying benefit. have a Blue Badge.

  13. Fares & tickets

    A flexible selection of great-value tickets to suit your travel needs. For passengers aged 16+. Discounted travel for Dundee's student population. Available for those with a valid matriculation card. The Scottish Government's free travel scheme for senior citizens and people with disabilities. Our app makes it easier than ever to Xplore Dundee.

  14. Apply for an under 22s bus pass

    Young people aged 5 to 21, who live in Scotland for at least 6 months a year, can apply for a free bus pass. You can use this to travel on most bus services in Scotland for free. Your Young Scot Card (Young Scot NEC) or other National Entitlement Card (NEC) will be your bus pass. You can either: update your existing Young Scot Card or other NEC.

  15. Roads & Travel

    Offering a wide range of information and services to residents and businesses in Dundee, a creative and dynamic city in the North-East of Scotland. ... National Entitlement Card/Bus Pass Apply/Renew/Replace. ... Sustainable Transport. Traffic Regulation Orders; Low Emission Zone Scheme; Was This Useful? Dundee City Council. Top of page. Tay ...

  16. Fares and tickets

    Buy now. Adult 5-Day Bundle. Xplore Dundee Network. 1 x Adult. 5 x Tickets. Each valid until end of service (03:00) on the day of activation. Activate within 12 months of purchase. Buy now, travel later with a flexible bundle of five DaySavers for the price of four - each valid for one (calendar) day from activation. £17.60.

  17. Adult (16+) tickets

    All our buses, all day. DaySaver (on-bus or in the app) £ 4.40. 5-Day Flexi Saver (app-exclusive) £ 17.60. Valid for unlimited use until the last service on the date of purchase (or mTicket activation). Buy on the bus from the driver using cash or contactless (or as an mTicket in the Xplore Dundee app). EveningSaver.

  18. Home to School Transport

    Apply Online. Application Downloads. For any additional support or further information please contact: [email protected]. ASN Travel Team. Children and Families Service. c/o Kingspark School. 5 Glenaffric Terrace. DD3 8HF. Tel: 01382 433848 or 07585 998909.

  19. Renew, replace or update a disabled persons bus pass

    You should destroy your old bus pass after getting your replacement bus pass. Your old card will be cancelled when your new one is issued. Cancel your bus pass . You can cancel your bus pass. If you live in the Glasgow and Strathclyde area you can cancel your bus pass by contacting SPT. You can contact SPT by: email: [email protected]; phone ...

  20. Welcome Assistance Pass for Refugees

    From Monday 30 May 2022, a new 'Welcome Assistance Pass' will offer free and unlimited bus travel to refugees for up to a month after they arrive in Dundee. The scheme will be co-sponsored by Dundee City Council and Xplore Dundee, giving access to the city's local bus network. The offer of free bus travel is aimed at making it easier for people ...

  21. Cars and taxis

    Taxis. Taxi Card schemes offer reduced fare taxi and train travel to those who cannot use buses because of severe physical disability or infirmity. Contact your local council to see if there's a Taxi Card scheme in your area and if you're eligible. Find out more about the Taxi Card scheme in your area Visit Comhairle nan Eilean Siar (Western ...

  22. Council Tax Forms

    We have a number of Council Tax forms that can be downloaded or completed online: Set up a Direct Debit online to pay council tax Register for Council Tax; Submit a Council Tax change of address (to report you are moving out of, into, or within the Dundee area); Submit a Council Tax change of circumstances (to report changes such as a change in the number of people in your household, an ...

  23. Maps & timetables

    17th - 19th Sep 2024. Due to planned roadworks we will be unable to serve Dundee high Street Stop 1 between 9am on Tuesday the 17th to 6am on Wednesday the 18th. Please board service 17 at Crichton Street stop 2, where you can also board service 32.

  24. Multipark Flexi-20 Smartcard

    Multipark Flexi-20 Smartcard. The MultiPark smartcard is perfect for full-time, part-time and hybrid working because it offers the financial savings associated with a monthly season ticket but offers the flexibility to use it only on the days you come to the city centre. All day parking becomes available at the equivalent of just £5.00 per day.