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Patient Care on the Precipice of Transformation at Penn Medicine’s New Pavilion

$1.6 billion facility is now open, ushering in the next era of Penn’s history of pioneering “firsts” in medicine

PHILADELPHIA—Referred to as a  “Beacon of Hope,”  Penn Medicine’s new Pavilion, one of the largest hospital projects underway in the United States, has opened to staff, patients, and visitors last month.

The 17-story bronze-colored building rises on Penn Medicine’s West Philadelphia campus, housing 504 private patient rooms and 47 operating rooms, as an expanded footprint of the Hospital of the University of Pennsylvania (HUP). The $1.6 billion facility is poised to serve as the launch pad for Penn Medicine’s next generation of pioneering advances in patient care.

From the design and construction process to staff training, this state-of-the-art hospital has been home to a variety of innovative approaches that are mapping the future of healthcare. Highlights include: 

The Future-Ready Hospital

The uncertainties experienced throughout the COVID-19 pandemic have emphasized the need for designing a hospital that could adapt with rapidly changing science, medicine, and  patient care . The Pavilion not only has enhanced infection control capabilities, but it was designed to help accelerate bench-to-bedside research, and it incorporates state-of-the-art technologies for caregivers, such as rooms with telemedicine functionality to allow for remote monitoring and consultations.

• Reinventing the Emergency Room: The Pavilion’s two-floor emergency department (ED) is  designed to decrease wait times  and crowding speed diagnosis, and improve the ED care experience. The ED team previously piloted this new approach in the existing ED at HUP.
• Advancing Cancer Care: An  oncology intensive care unit (ICU)  will be conveniently located by the inpatient oncology unit on the same floor, allowing care teams to respond quickly to any serious side effects from cancer treatments and transfer them to the right level of care at just the right time.
• Hybrid Operating Rooms: Interoperative MRIs and other equipment in  hybrid operating rooms  allow surgeons and physicians to work side-by-side, performing image-guided surgeries with more precision. The rooms themselves are built with future needs in mind, with panels that can be swapped out for installation of the latest technology. And natural light flows into the operating rooms, through large windows along the hallways—creating an improved environment for care teams.
• Hiring for the Future: The Pavilion has brought about  600 job opportunities to Penn Medicine  and the Philadelphia region including positions for nurses, respiratory therapists, lab professionals, security officers, environmental service employees, and others to the community.

Bridging Research and Clinical Care

In the center of a vibrant clinical and research campus, the Pavilion is a centerpiece of Penn Medicine’s world-class expertise in bold approaches to treating diseases of all kinds, from cell and gene therapies to specialized cardiac surgeries.

• Brain Power: The Pavilion brings  neuroscience research and neurological care closer together  through an advanced epilepsy monitoring unit (EMU) and a human neurophysiology research lab – offering highly personalized, real-time care and opportunities to advance research.
• Personalized Therapy: Patients in the Pavilion can also be treated with personalized cell therapy products—made just for them in our sophisticated, connected manufacturing facilities—for cancer, autoimmune disorders, diabetes and a host of other diseases being studied at Penn.

Patient-Centric Design

The Pavilion is designed to transform the patient and family experience—their experience starts with a reassuring welcome in the lobby, and extends through comfortable wards, private rooms, and spaces for caregivers.

• Meet IRIS: Each patient room is equipped with  IRIS —a 75-inch screen and smart board that will help patients engage in their care. IRIS allows patients to save, show, and send information to family and care providers. Through IRIS, patients also have controls at their fingertips for lighting, shades, temperature, and more, so they can personalize the room to their comfort level.
• Improving Patient Sleep: Patient rooms were also  designed with sleep in mind . Nursing stations, laundry and meal prep areas, and other high-traffic staff locations have been grouped on interior parts of patient floors to reduce noise and traffic near patient room doors. A pass-through storage cabinet will allow staff to gather and distribute essential clinical supplies to each patient’s room, easily accessing the cabinet from the hallway. Known as a  patient server , this feature eliminates the need for staff to enter the room and disturb the patient.
• Family-Friendly Spaces: Caregivers also have comfortable spaces to stay in each room while visiting their loved one—rooms include a “ family zone ” with pull-out beds that make it possible to get a decent night’s sleep. The Pavilion will also feature a new Family Caregiver Center to offer a space for respite for caregivers. 

Art and Food for the Soul

While the Pavilion is a place that promotes healing through patient care, it also creates a restorative environment by providing calming art and nutritious food for patients, visitors, and staff.

• Creating Calming Environments: To create a peaceful environment within the hospital, Penn Medicine has curated artwork, such as vibrant murals and an  installation from renowned artist Maya Lin .
• Serving Up Hospitality:  Prepared, nutritious food options  will be offered through the unique partnerships with celebrity chef Tom Colicchio’s Root & Sprig, and Philadelphia coffee guru Thane Wright’s Bower Cafe. Additionally, the Pavilion’s cafeteria, run by food service vendor AVIFoodSystems, will incorporate a menu built off the Good Food, Healthy Hospitals Platinum Standard criteria.

Collaboration from Blueprint to Bedside

Ten thousand employees completed training before the Pavilion opens its doors for patients. This comprehensive training program is built on years of employee feedback, testing, and participation.

• Designed with Employee Feedback: As project design for the Pavilion took shape, hundreds of staff  toured and participated in simulations  in a 30,000-square foot mockup of a patient floor and operating rooms, giving feedback to ensure that the hospital’s final design would ensure the best care for patients, from routine activities like meal delivery to high-stakes scenarios like resuscitations.
• Practice Makes Perfect: Part of the current training experience also involves massive dress rehearsals to have care teams practice working together in their future workspaces and to ready them for opening day.
• Testing, Testing: HUP’s  Clinical Engineering team  has been testing, calibrating, and maintaining all medical equipment before it reaches the Pavilion. Senior Clinical Engineering Manager Martine Kersaint, MBA, is overseeing more than 32,000 medical devices, such as ventilators, EKG machines, and patient monitors, diagnosing any equipment issues and making repairs.

Sustainability, Inside and Out

Sustainability has been a key aspect of the Pavilion’s construction and design from the beginning, making it on track toward receiving a Leadership in Energy and Environment Design (LEED) Gold Certification—a globally recognized symbol that promotes achievement in sustainable design and construction.

• Minimizing Construction, Reducing Waste: Materials and systems, such as  mechanical, electrical, plumbing racks, and even bathrooms , were pre-fabricated and manufactured off-site, then transported to the building, to minimize on-site waste and maximize energy efficiency.
• Healing with Nature: An  acre of greenery  has been incorporated through the Pavilion’s landscaping and green roofs, comprised of native and hardy species that require minimal watering and maintenance. The Pavilion also repurposes resources like outside air through its HVAC system to source cold and heat, in addition to rain and runoff water, which will be used for the chilled water system to also assist with heating and cooling throughout the building.

Read our Physician’s Guide to Penn's Newest Hospital: The Pavilion

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Pre-pandemic, there were 300-500 virtual visits performed across the enterprise. At the height of the pandemic, this volume rose to 8,500 virtual visits per day. Penn Medicine has now reached a steady state telehealth volume, and over 9,000 clinicians are registered to complete virtual visits.

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Take a FPV (first-person-view) drone tour through one of the most advanced hospitals in the world, Penn Medicine’s new Pavilion in Philadelphia. The tour includes the Anatomic and Clinical Laboratory, starting at 03:06.

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Why Choose Penn Vet?

There are many reasons to choose Penn Vet, including our history, our people, our location, our commitment to diversity, and our vision of what veterinary medicine can do for our world. Here are some of the most important reasons our students and faculty choose Penn Vet. 

Take a Virtual Tour of our two campuses!

New Curriculum – Launched in the Fall of 2022

The educational paradigm in veterinary medicine has shifted and our students need new tools and a new perspective on how to become veterinarians in today's world.

• find, assess, analyze, and synthesize that information
• integrate information from multidisciplinary sources
• problem-solve
• decide on a best course of action, whether that involves patient care, the trajectory of their research, or running a business

While knowledge is important, our new curriculum shifts towards how to use that knowledge, how to practice, how to learn iteratively and succeed by achieving competencies that build on one another.

• Learn about the new Penn Vet Curriculum...

The School of Veterinary Medicine of the University of Pennsylvania, known as Penn Vet, exists to improve the health and welfare of both animals and humans. We are leaders in innovation, committed to raising veterinary medicine to a new level of cutting-edge research and clinical care.

We train veterinarians and biomedical scientists to work in a world characterized by globalization, population growth, and rapid technological advances. Our curriculum encompasses both traditional clinical practice and emerging career pathways. We are committed to the principle of One Health as a critical tool for tackling such daunting global challenges as disease, biosecurity, food security, biodiversity, climate change, and antimicrobial stewardship.

And we have a bedrock commitment to diversity. We’re constantly working towards making veterinary medicine more inclusive. For our profession to thrive, our student body must accurately reflect the wonderfully multicultural world in which we live.

At Penn Vet we are committed to diversity and inclusivity. In our admissions policy we seek to create a population that is diverse in every imaginable way — gender, ethnicity, race, culture, religion, class, background, age — one that reflects the populations we serve.

Understanding and appreciating diversity is a priority, both at our school and in the veterinary profession itself. It is fundamental to success in today's world. We seek to increase awareness, respect, and sensitivity to all differences among individuals.

Diversity is our mission as educators, too. True learning comes, in part, from learning to be different together. Students arrive at Penn Vet from numerous, diverse regions. After they graduate, they head off to different communities. All need to thrive in an inclusive environment.

Besides providing our students with a first-class veterinary education, we at Penn Vet have an obligation to educate them in issues pertaining to a diverse society. Our approach is to lead by example, providing students with tools to overcome diversity issues in the veterinary profession. Just as we, as educators, are invested in the principle of One Health, we also believe in one world. One that contains all of us. Different together.

Founded in 1884, Penn Vet is the only veterinary school in the nation that originated within a medical school. Today, our two schools – Penn Vet and Penn Medicine – continue to have close ties in clinical service, research, and curricular design.  A pioneer since its inception, Penn Vet has led the way in such areas as infectious disease research, germ cell biology, animal transgenesis, comparative oncology, and comparative medical genetics. Learn more about Penn Vet's history...

Our research initiatives and clinical services span two campuses. The Philadelphia campus  is home to numerous research labs , centers, and initiatives , as well as Ryan Veterinary Hospital for Companion Animals . At New Bolton Center , our 700-acre campus in bucolic Kennett Square, students learn about equine, food animal, and ruminant species, both in the research setting and at our renowned New Bolton Center Hospital.

Beyond the two campuses of Penn Vet lies our greater campus – the University of Pennsylvania .

Today, the University of Pennsylvania is one of the most powerful research and teaching institutions in the world, with over 4,000 active faculty members and an annual research budget of nearly $1 billion.  Penn Medicine  is one of the top recipients of NIH funding in the United States.

• The University is renowned, too, for the interdisciplinary character of its research and teaching.
• Students at Penn have unique opportunities for collaboration with peer practitioners and researchers and innovative, cross-disciplinary research.
• Located in a dense, urban campus, in close proximity to Penn Medicine, Abramson Cancer Center,  and other powerhouse schools and institutes, Penn Vet is ideally situated for fostering One Health. In this integrated biomedical approach to research, clinicians and scientists from various disciplines work together towards global public health, the wellbeing of humans and animals and environmental sustainability and resilience.

Interconnectedness also characterizes our school’s relationship with the surrounding community. Penn Vet’s location in Philadelphia — a hub of technological innovation and growth — offers potential for collaboration. Our students benefit from interactions with the thriving biomedical establishment of the city and surrounding Delaware Valley area. 

• Veterinary medicine is changing, becoming broader. As the rise of the One Health movement demonstrates, its relevance to human health is being recognized as never before. 
• Our dual degree programs — VMD-PhD, VMD-MBA, and VMD-MPH — expand the very notion of what it means to be a veterinarian. Each one, with its multidisciplinary approach, points to how veterinarians will work in the future, collaborating with others to address pressing global concerns. The potential of our profession feels limitless.  
• Yours does, too. At Penn Vet we collaborate with our students to help them reach their full potential. Your future can be as fulfilling as you imagine it to be. We’re here to help you build a career to fit our changing profession and world.

Hear from Penn Vet Students

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Brooks, Nemeth Named Penn State Athletes of the Year

Senior wrestler and freshman softball player named top nittany lion athletes in 2023-24.

6/17/2024 2:00:00 PM

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D3baseball.com/NCBWA Ranks Baseball 21st In Final Poll

MIDDLETOWN, Pa. – Penn State Harrisburg's baseball team has earned a spot in the final D3baseball.com/NCBWA national rankings of the 2024 campaign.

Following the conclusion of the Division III Championship Series last week, the Lions (35-11) are ranked 21st in the season's final D3baseball.com/NCBWA Top 25 Poll. Penn State Harrisburg was also ranked 20th in the final ABCA Coaches Poll of the season. This spring, the Lions set the single-season program record for wins, earned an at-large bid to the NCAA Tournament for the fifth consecutive year, and hosted an NCAA Regional for the second straight season.

As a team, the Lions ranked second in the nation in hits allowed per nine innings (7.56), fourth in ERA (3.39), fifth in WHIP (1.26), seventh in walks (266), and ninth in win percentage (.761). For his efforts this season, head coach Ryan Bown was named the United East Volt Division Coach of the Year.

Numerous individuals also earned accolades, with  Josh Berzonski  being named to the D3baseball.com All-America First Team, while  Carlos Irizarry  was a first-team all-region pick by D3baseball.com after being named the United East Volt Division Player of the Year.  Danny Eden ,  Drew Sassaman , and  Kyle Mahady  also earned all-region recognition, while 10 players secured all-conference honors this spring.

Fans can keep up with Penn State Harrisburg Athletics all season long on Instagram, Facebook, X (formerly Twitter), Threads, and Youtube using the handle  @pshbgathletics . 

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