extra mile travel agency

Tiffany is very professional. She helped us retrieve our refunds from a very expensive European vacation that was canceled due to the pandemic. Tiffany also assisted my family on a large group cruise when original members could not attend and others took their place. Quality is what you can expect with Tiffany.

5+ stars! I've worked with Tiffany for our family vacations including our most recent Mexican Riviera cruise including our relatives from the Bay Area. Great customer service, very responsive, and on top of all the COVID-19 guidelines as they change. Tiffany has been an exceptional travel agent and I will keep using her for all future travel needs. 

Tiffany did it again. I just returned from an Oceania Cruise in South America and it was an amazing time. Tiffany is very knowledgeable, responsive, and "knows her stuff".  I can't recommend Tiffany enough for all your travel needs. 

Tiffany is wonderful and helped us book the Costa Rica vacation we were hoping for. Thanks Tiffany!

Tiffany planned my Canada cruise and she was very knowledgeable and helpful. I'm so happy I found her and plan to use her again. Tiffany is the best.

Tiffany's expertise made our vacation to Costa Rica a wonderful lifetime memory! From the moment we landed in San Juan the moment we left Liberia everything moved like clock work. The hotels exceeded our expectations, the activities were exciting, and the beach was beautiful. I would never want to travel again without the help of Tiffany at Extra Mile Travel.

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Hi, I'm Kerri.

I'm passionate about all things travels! The planning, research, the getting there, exploring, and even the occasional hiccup along the way.

Over the past 32 years I've traveled extensively throughout 54 countries, 21 cruises, hundreds of buses/trains, tuk - tuks , gondolas, ferries, funiculars.... you name it!

Now you can benefit from my years of travel experience. I've launched my very own travel agency, Extra Mile Travels, where I go the extra mile to ensure you have an amazing vacation!

I have  soo  many incredible places to share with you. Places you may not have ever considered that are off-the-charts amazing! Working with an experienced travel adviser not only saves you time and money but also unlocks special perks and amenities, only available to travel agents.

I partner with over 400 well-known and vetted travel suppliers, some you may have heard of: Holland America, Sandals & Beaches,  Funjet  Vacations, Royal Caribbean, Disney,  Tauck ,  Globus ,  Uniworld , Pleasant Holidays,  Contiki , Cosmos....and more!

From ocean voyages to all-inclusive resorts, land tours, river cruises, small group safaris, I can get you there!There are  soo  many incredible places to visit. Call me/email me today so we can start planning your amazing vacation.

Cheers - Kerri

Go ahead and poke around, find what you need and then contact us .

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More From Forbes

Six ways to go the extra mile for your customers.

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Average brands deliver exactly what is asked of them. Exceptional brands deliver more. Finding novel and surprising ways to go the extra mile turns sceptics into fanatics and passive bystanders into loyal customers who tell their friends.

Without their clients, businesses wouldn’t exist. Safeguarding your future means putting energy into the extra mile until it’s second nature. Here are six ways to go the extra mile for your customers, with examples from business owners who put their customers first.

Six ways to go the extra mile for your customers

The simple things

It doesn’t need to be complicated. Save them time, save them money, and be their eyes and ears ready to assist. Join forces and focus on the same goals.

Property photographer Donatas Viskontas doesn’t mind rolling up his sleeves to get the perfect shot. “I get really involved with staging a property, including tidying up and cleaning windows. Even though that’s extra to the service, it ensures my clients get better-looking photos.” Real estate agent and broker Rock Florida adopts a similar approach to helping his clients’ homes attract higher bids, by “taking an active part in preparing their homes for sale with [his] pressure washer, paintbrushes, and other construction and renovation skills.”

Tori Porter, fitness and wellbeing communications specialist takes pride in making her clients’ lives easier. “I transcribe clients' voice notes so they don't have to write answers for features. If I don't have a client that fits a journalists' request, I will always send them an option of another expert or small business I know. Not only does it help both parties but it’s good karma!”

Best Travel Insurance Companies

Best covid-19 travel insurance plans, a little extra.

Whilst it might seem like the extra mile to your clients, it doesn’t have to cost heaps to deliver. Sometimes the extra mile can be found in the little additions. The stuff you throw in. The coinage.

Austin Nicholas of GetFocused understands that simply satisfying a customer is not a good strategy. “You have to send them into what we call the delight zone.” Nicholas nicknames his approach, “the baker’s dozen strategy. Sell twelve, but, whenever possible, include an extra treat to make them smile and feel the value.”

Sanjay Aggarwal of Spice Kitchen has “been gifting chocolate with [their] spices; just a teeny way to show how grateful we are for their business during this difficult year.” Maxwell Prince Nee of High Performing Coach runs online workshops with over 150 attendees but will stay for the Q&A until there are no questions left, sometimes for hours.

Claudia Colvin of Nobody’s Watching hosts virtual dance events with a difference. “One of my regulars had a birthday so I snuck a birthday song into the playlist and did a virtual ‘blow out the birthday candle’. She was so pleased and I now do this any time someone has a birthday. It’s a big hit!”

Take responsibility

Something that was not your fault can still be your responsibility. Whilst it would be easy to blame suppliers or delivery partners when your customers are dissatisfied, it’s not a good look and won’t benefit your brand in the long term.

Jane Malyon of The English Cream Tea Company goes the extra mile quite literally. “A lady was being sent an afternoon tea hamper and we noticed that it was utterly stuck at a hub 200 miles away due to a lorry fire. We saw from the gift message that it was her 75th birthday gift from her family. For all we knew, this hamper might have represented her entire birthday celebration.” For Malyon it was an easy decision. “We made another hamper from scratch and drove it ourselves for 90 minutes each way to ensure her treats arrived.” The next day, Malyon found out that both hampers had arrived, much to the delight of the birthday girl. “Boy was she happy!”

Personalisation

Dale Carnegie of the international bestselling book, How to win friends and influence people , sees someone’s name, to that person, as “the sweetest and most important sound in any language.” Finding ways to incorporate a client’s name into products and services will ensure they know your efforts are tailored to them.

For Kiron Philips of RK Vodka, each product they ship is hand personalised. “It’s not just the bespoke wax seals and personalised glassware; every message, email or social media post is created by me or my brother to ensure our clients know we care.” Their focus on the extra mile is for the long term, ensuring “a one-off customer becomes a lifelong client.”

Brynley Little of Your Land Partner works with landowners to turn land into legacy. For them, it’s about more than maximising the monetary value of an asset. “We might look to preserve their legacy by naming the development or perhaps a road on the development after the family or something that is meaningful to them. That way their name and history of ownership and involvement is preserved years into the future and can be seen by future generations.” There are plenty of ways to personalise the experience of your customers, to put a smile on their faces.

Never forgetting

Humans want to feel valued. They want to feel like everything they say is heard and understood and you are the trusted supplier to make that happen. Even if their mind is elsewhere, knowing that yours is on them will cement your company and its caring ethos in their memory.

Adnan Ali, a former restaurant owner, remembers a time when a regular customer dined without his partner. “Knowing that he normally came with her we asked to see if she was ok and he let us know she had the flu. Before the customer left, we packed up some freshly made soup and some other menu items for him to take home to her, on the house.” The team’s gesture “was super appreciated, resulting in lots of positive feedback.”

Maxwell Prince Nee of High Performing Coach remembers things you forget. His company operates a referral rewards system, and Nee personally chased down a client who finished working with the company six months previously to pay the referral reward she forgot to claim. “As the CEO, I wanted her to know how much we appreciate her trust and confidence.”

Take control

Your clients hire you because you are the expert. If they struggle to let go it’s because they’re scared. Show them their brand is in safe hands by thinking of everything. Demonstrate organisation, understand them completely and take charge of the way forward.

Paul McGillivray, digital product studio co-founder, won’t just deliver work to a list of requirements. “We work with them to challenge that list.” He knows it would be easier to “just deliver what’s in our client’s head”, but they want to ensure every project is a success even if it involves more work for them. “It’s a harder road, as we naturally challenge all the original assumptions that our clients have made, but the chances of building and delivering a successful app at the end of it are much higher.”

Camilla J Collins of CJC Hair & Makeup loves being of service. She takes her wedding clients under her wing to ensure they are the star of the show and the day goes without a hitch. Although her remit only includes the bridal party’s hair and makeup, Collins knows that brides might need more help on the day, so she has it on hand. “I will have a therapist ready to soothe wedding jitters or help diffuse family tension, a florist to help rearrange bouquets…, a seamstress to fix a dress, a cake decorator to fix a melting and sloping cake...” Collins’ quickly becomes trusted by her clients and once even accompanied “a couple to the registry office to be a witness when they had eloped to London!”

Deliver exceptionally on the simple things, give a little extra, take responsibility and control, personalise the experience and remember what they forget. Find the extra mile and set up camp there for the benefit of your clients, their businesses and yours.

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5 Best companies providing executive travel services

How to choose the best company providing solutions for executive travel, the 5 top companies providing solutions for executive travel.

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1. TravelPerk: the perfect all-rounder for businesses little and large

Let’s take a look at some of their most raved-about features:.

• TravelPerk’s concierge service : will help you deliver on your exec’s requests exactly when you need them. The concierge service covers Airbnb bookings, Airport transfers, last-minute upgrades, conference tickets, meeting rooms, and an overall VIP experience.
• 24/7 customer assistance with a 15-second target response time from the support team means your execs are looked after no matter what happens, in what timezone, or wherever they may be.
• Executive Experience : first-class travel and price tags kind on your business bank accounts. The VIP experience includes flexible check-ins and check-outs, complimentary wellness treatments, and room upgrades giving business travel the leisure travel touch your execs will love.
• Traveler Tracker & Duty of Care : features are helping your team’s peace of mind while execs are on the go. Track exec’s travel movements, receive real-time alerts on areas you’re interested in and make rapid changes to travel plans with health & safety in mind.
• Flexible bookings with FlexiPerk: means your business will pay a small percentage on every booking to ensure you can cancel 100% of trips, get a minimum of 80% of your money back, and average total savings of around 40% in comparison to traditional flexible fares.

Discover how to give your execs a top-notch travel experience that will have them smiling every step of the way. Book a demo today.

2. ctm: a good option for sustainable travel.

• Airfare forecasting: find the most cost-effective time to travel in the following 21 days
• Real-time travel risk management: identify risks and communicate them with your traveling team
• Global team of travel agents: across CTM and partner travel agencies

Click below to compare both platforms’ features and benefits

3. executive travel: good for travel consulting services.

• ETSavings: a 15-point savings plan designed to save your business up to 25% on travel
• ETSecure: to track your travelers and communicate with them easier on the go
• ETSourcing: people-powered sourcing beats Expedia by an average of $36.41 per night on hotels

4. FCM Travel: provide solid travel risk management features

• AI-powered alerts: based on your preferred carriers via the FCM app
• Travel risk management: dashboards and tools to make smart decisions at times of high-risk
• Expense management: a partnership with AirPlus to provide an end-to-end expense management solution

5. Egencia: good for high-flying execs with a budget to burn

• Airport services: baggage handling, meet-and-greets, and fast-track passes
• Conference & meeting room bookings: for groups of any size
• VIP travel: helicopter or private jet charters
• Elite car services: including limousine hires, and companion bookings

Find a TMC to take your execs places they won’t forget—for all the right reasons

Make business travel simpler. Forever.

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• Find hundreds of resources on all things business travel, from tips on traveling more sustainably, to advice on setting up a business travel policy, and managing your expenses. Our latest e-books and blog posts have you covered.
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Current lesson offers

Hi teachers! 🙂

We are looking for a new teacher for the following lessons and lesson blocks. Let us know, which ones are calling your name 😉 You can choose entire blocks or even individual lessons whenever you have space.

E-mail us: [email protected]

TUESDAY – morning block

9-10am Elementary (A2), Company lessons, 3-4students

10-11am Pre-Intermediate (B1), Company lessons, 3-4students

11-12pm Intermediate (B2), Company lessons, 3-4students

Prague (2min walking distance from Metro A Depo Hostivař)

WEDNESDAY – afternoon block

2-3:30pm A2, microgroup, 10yo boy and girl

3:30-4:30pm A1, individual lesson, 8yo girl

Extra Mile, Říčany

THURSDAY – morning block

10-11am Pre/Intermediate (B1/B2), 3-4students

11-12pm Elementary (A2), individual lesson, adult gentleman

12-1pm Intermediate (B2), individual lesson, adult lady

THURSDAY – afternoon block

3-4pm A1, individual lesson, 12yo boy

4-5pm B1, microgroup, 14yo boys

5-6pm B2, individual lesson, adult lady

FRIDAY – morning block

11-12pm C1, individual lesson, adult lady

12-1pm A1, individual lesson, adult gentleman

Říčany (5min walking distance from Extra Mile)

FRIDAY – afternoon block

1-2pm A2, individual lesson, 12yo girl

2-3pm A2, individual lesson, 12yo girl

3-4pm A1, individual lesson, 9yo girl

2-3pm C1, individual lesson, 16yo boy

3-4pm B1, individual lesson, 14yo girl

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